Best AI Voice Assistants - Page 6

How Many AI Voice Assistants Products Does G2 Track?

Total Products under this Category: 923

Category Stats (Nov 2026)

  • Average Rating: 4.72/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Salesmate (+0.32%) - Among all products in this category, Salesmate recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Voice Assistants Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 34,400+ Authentic Reviews
  • 923+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Voice Assistants

G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence

Highlighted products: Retell AI, ElevenLabs, Microsoft Copilot, Genesys Cloud CX, fonio, Podium, Nextiva, and RingCentral AI Receptionist (AIR).

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=fonio&focus%5B%5D=podium&focus%5B%5D=nextiva&focus%5B%5D=ringcentral-ai-receptionist-air)

Textedly

Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences.

Average Rating: 4.6/5.0

Total Reviews: 1,469

Who Is the Company Behind Textedly?

  • Seller: Textedly
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Los Angeles, CA
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Real Estate
  • Company Size: 66% Small, 28% Medium

What Do G2 Reviewers Say About Textedly?

AI-generated summary from verified user reviews

Pros
  • Users value Textedly's responsive customer support, noting quick solutions and helpful assistance for their inquiries.
  • Users value the ease of use of Textedly, allowing for quick and efficient text management and communication.
  • Users value the helpful support team of Textedly, which aids in navigating features and resolving issues promptly.
  • Users value Textedly for its fast and efficient communication features, enhancing message delivery and support.
  • Users value the easy text messaging features of Textedly, facilitating quick communication and efficient audience engagement.
Cons
  • Users find Textedly expensive, which limits its usage despite its potential benefits for customer communication.
  • Users are disappointed by the missing features like affiliate links and tagging, which limit functionality and sharing.
  • Users experience SMS issues with Textedly due to message delivery failures and unclear opt-in instructions for customers.
  • Users find the limited texting features cumbersome, particularly the need for manual list management and message constraints.
  • Users find the learning curve steep, especially with unclear features and complex setup processes, but support is responsive.

What Are Recent G2 Reviews of Textedly?

What Are G2 Users Discussing About Textedly?

Vapi

Vapi is a comprehensive platform designed to empower developers in building advanced voice AI agents, facilitating seamless integration of voice capabilities into applications. It offers a highly configurable API that supports the creation of human-like voice interactions, enabling businesses to scale their phone operations efficiently. Vapi's infrastructure is built for reliability, scalability, and security, ensuring enterprise-grade performance for voice AI products. Key Features and Functionality: - Multilingual Support: Communicate in over 100 languages, including English, Spanish, and Mandarin, to cater to a diverse user base. - API-Native Design: Access a fully exposed API with thousands of configurations and integrations, allowing for extensive customization. - Automated Testing: Design test suites for simulated voice agents to identify and mitigate risks before deployment. - Model Flexibility: Integrate your own transcription, large language models (LLMs), or text-to-speech models, or utilize self-hosted models for tailored solutions. - Tool Calling: Connect your APIs as tools to intelligently fetch data and perform actions on your server, enhancing functionality. - A/B Experimentation: Test various prompts, voices, and workflows to continuously optimize performance and user experience. Primary Value and Solutions Provided: Vapi simplifies the development and deployment of voice AI agents, making advanced voice interactions accessible to developers and businesses. By offering a flexible and developer-friendly platform, Vapi reduces the complexity and time required to build voice-enabled applications. Its robust infrastructure ensures high uptime and low latency, providing reliable and responsive voice interactions. With built-in AI guardrails and compliance with standards like SOC2, HIPAA, and PCI, Vapi addresses security and data integrity concerns, making it suitable for industries with stringent regulatory requirements. Ultimately, Vapi enables organizations to enhance customer engagement, streamline operations, and innovate their service offerings through advanced voice AI capabilities.

Average Rating: 3.0/5.0

Total Reviews: 3

Who Is the Company Behind Vapi?

  • Seller: Vapi AI
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    149 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Vapi?

VoiceAIWrapper

VoiceAIWrapper is a multi-provider voice AI white-label platform that helps marketing agencies, automation agencies, and call centers resell voice AI services to their clients under their own brand. Agencies connect their own API keys from five supported conversational agent platforms (Vapi, Retell, ElevenLabs Agents Platform, Bolna, and Ultravox), then build, brand, and bill client-facing voice AI deployments without writing their own infrastructure code. The platform sits as an agency-readiness layer on top of the underlying voice AI providers. Agent definitions, prompts, voices, and tool configurations live inside the connected provider's account and sync automatically into VoiceAIWrapper. The agency then handles client onboarding, white-label client portals, campaign management, billing, and analytics inside one workspace. Key features include: White-label client portals with custom domain, logo, branding, and per-client access controls so end-clients log into the agency's own subdomain rather than voiceaiwrapper.com Inbound and outbound calling campaign builders with scheduling, retry logic, time-of-day windows, and contact list management Pod architecture for connecting multiple voice AI providers in one client account, with side-by-side A/B comparison across providers on real production calls Built-in Stripe billing engine with agency markup pricing, four billing models (usage-only, subscription, subscription plus overage, subscription plus usage packs), 10-currency support, and four billing frequencies (daily, weekly, monthly, yearly) Webhook and API integrations with Make, n8n, Zapier, GoHighLevel, HubSpot, Airtable, and Google Sheets for connecting voice AI workflows to existing automation stacks Common end-client use cases agencies deploy through the platform include AI receptionists for salons and clinics, outbound appointment reminders, lead qualification calls, customer support deflection, post-purchase surveys, and after-hours phone coverage. Each runs as its own campaign with its own analytics, transcripts, and billing meter. Voice minutes bill direct to the underlying provider at provider rates with no markup from VoiceAIWrapper. Agencies set their own client pricing, charge whatever currency and frequency they want, and keep the spread between provider cost and client charge as their margin. The platform is SOC 2 Type 2 documented, GDPR-compliant, and HIPAA-compliant. A signed Business Associate Agreement is available on the Pro tier for agencies handling protected health information. Plans start at $29 per month with a 7-day free trial that requires no credit card.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind VoiceAIWrapper?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of VoiceAIWrapper?

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Voicing AI

Voicing AI is an enterprise-grade agentic voice AI platform that transforms business communications through intelligent automation. Our AI agents go beyond basic conversation - they take real actions like closing tickets, updating CRMs, scheduling appointments, and resolving complex queries with human-like precision. Key Capabilities: Truly Agentic: Performs actions across 100+ enterprise systems, not just conversations Lightning Fast: Sub-500ms response times for seamless interactions Multilingual: Fluent conversations in 30+ languages Industry-Specific Intelligence: Purpose-built LLMs for context-aware, accurate interactions Enterprise-Ready: SOC2 and HIPAA compliant with built-in hallucination control and strict guardrails Proven ROI: Delivers significant productivity gains while reducing operational costs Voicing AI enables enterprises to scale their customer service, sales, and support operations with AI agents that think, understand, and act - creating exceptional experiences while driving measurable business outcomes.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Voicing AI?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About Voicing AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the quick and smooth response efficiency of Voicing AI, enhancing real interactions with human-like voices.
  • Users appreciate the human-like conversational agents of Voicing AI, benefiting from seamless integration and enhanced interactions.
  • Users commend the seamless API integration of Voicing AI, enhancing their experience with human-like conversational agents.
  • Users praise the efficiency of Voicing AI, noting its quick, smooth responses and natural voice quality that enhance interactions.

What Are Recent G2 Reviews of Voicing AI?

We love Joe

We Love Joe is a multichannel AI customer support platform that handles customer conversations across phone, email, WhatsApp, Instagram DMs, Facebook Messenger, and other channels through a single AI agent named Joe. Unlike standalone chatbots or phone-only AI receptionists, We Love Joe connects every inbound channel into one unified system. Joe answers calls, replies to messages, books appointments, handles FAQs, and escalates to a human when needed without businesses having to manage each platform separately.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind We love Joe?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of We love Joe?

Zeeg

Zeeg is Europe's leading AI phone agent and scheduling software in one: it answers your calls and books appointments straight into your calendar. GDPR-compliant, hosted in Europe, made in Germany. More than 20,000 businesses use Zeeg, from a solo practice to organizations with 400 licences, including Enpal, Verivox, Sparkassenverband Bayern and RWTH Aachen. Instead of connecting separate voice and scheduling tools, Zeeg handles the full journey from first interaction to booked appointment. When a lead calls, Zeeg's AI phone agent answers, qualifies, and books without human involvement. When a lead comes in online, they get a booking page instantly, answer any questions you set, and book themselves in with the right person or team. And if a rep is unavailable, round-robin routing finds the next one. Every path ends with a confirmed appointment and an updated contact record — no manual data entry, no missed contacts, no separate tools to connect. AI PHONE AGENT Set up in minutes. Choose the voice and language you want, and automate your inbound and outbound call workflows. Main features: - Inbound calls: Answer calls 24/7 and automate your inbound call workflow - Outbound calls: Place calls in bulk to engage leads or reactivate old customers - Phone booking: Turn inbound and outbound calls into bookings on your team's calendars - Phone lead routing: Qualify and route callers to the right team based on your custom criteria - Knowledge base: Have your AI phone agent answer callers' questions based on your business knowledge ONLINE SCHEDULING Create branded scheduling pages, share or embed them, and start getting booked. Main features: - Booking pages: Let customers book through embedded or shared booking pages with real-time calendar availability - Every scheduling scenario: 1:1, round-robin, collective, group, and flexible scheduling - Routing forms: Ask the questions you need and route bookings to the right people, with SDR/AE handoff support - Payments: Charge your meeting fee at the time of booking with Stripe or PayPal, and reduce no-shows - Automated workflows: Automate reminders, follow-ups, confirmations, and custom notifications - Branding: White-label booking pages and emails, customisable embed colours (Business plan and up) Zeeg also manages your contacts: every call and booking lands on the contact, with its transcript. With Zeeg, every call makes the next one better. WHO USES ZEEG More than 20,000 businesses, from a solo practice to organizations with 400 licences: - Solo practitioners and small practices (consultants, coaches, lawyers, tax advisors, therapists, trades and home services) — an always-on AI receptionist that answers 24/7, screens callers, answers routine questions from your knowledge base, and books and collects payment before the first conversation - Growing businesses and teams (sales teams, customer success, medical practices, law and tax firms, real estate, recruiting, agencies, training providers) — inbound qualifies itself and routes by your rules with SDR-to-AE handoff, routine questions get deflected to the knowledge base, outbound campaigns reactivate cold leads, and round-robin, collective, and group scheduling keeps every calendar in sync with automated reminders that cut no-shows - Enterprise organizations (distributed sales organizations, multi-location teams, IT and security) — scalable booking infrastructure for online and phone scheduling, with SSO, SCIM, custom fields, territory-based routing, white-label booking pages, CRM sync to Salesforce, HubSpot, and Pipedrive, and a signed DPA INTEGRATIONS - Calendars: Google Calendar, Outlook, Office 365, Exchange, Apple iCloud, Proton Calendar, CalDAV - Video conferencing: Google Meet, Zoom, Microsoft Teams, Webex, Whereby - CRM and marketing: HubSpot, Pipedrive, Salesforce, Zapier, Google Analytics, Meta Pixel. Plus Okta, webhooks, API, and SMTP. GDPR COMPLIANT Zeeg is fully GDPR-compliant, EU AI Act compliant, end-to-end encrypted and hosted in Europe, with a signed DPA (Business and up), SSO (Scale and up), SCIM (Scale and up), 2FA enforcement (Business and up), and privacy controls across both online scheduling and AI phone products. PRICING Your AI phone agent and online scheduling software, together in a single platform. Pick one or both, and only pay for what you use. - AI phone agent: its own minute packages from €49 a month for 250 minutes, from as low as €0.11 per minute. It works on its own or with every plan, including the free Starter plan. Packages per month, billed annually: 250 min / €49 · 750 min / €99 · 1,550 min / €199 · 2,500 min / €299 · 4,400 min / €499 · 9,000 min / €999. Every new account gets 5 free minutes. Build your own custom pay-as-you-go plan for AI minutes; lower per-minute pricing is available on request. - Online scheduling: Free forever (Starter) · €10/user/month (Professional) · €16/user/month (Business) · €30/user/month (Scale) · Custom (Enterprise), billed annually. Annual plans save 20%. Answer. Call. Qualify. Route. Book. One platform.

Average Rating: 4.9/5.0

Total Reviews: 20

Who Is the Company Behind Zeeg?

  • Seller: Zeeg
  • Year Founded: 2023
  • HQ Location: Berlin, DE
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Zeeg?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient booking management of Zeeg, benefiting from professional pages and quick support responses.
  • Users value the quick and helpful customer service from Zeeg, enhancing their overall experience and satisfaction.
  • Users praise the quick and efficient customer support of Zeeg, enhancing their overall experience and satisfaction.
  • Users appreciate the professional design of Zeeg's booking page and confirmation email, enhancing their overall experience.
  • Users find Zeeg to be easy to use, appreciating quick support and intuitive setup for various features.
Cons
  • Users find the learning curve steep when exploring Zeeg's extensive options, requiring time to navigate available resources.

What Are Recent G2 Reviews of Zeeg?

What Are G2 Users Discussing About Zeeg?

2care AI

2care.ai is an AI workforce for healthcare front-office administration, combining AI voice agents, omnichannel patient communications and a healthcare CRM to automate the work that happens before, between and after patient visits. Instead of simply answering a call and taking a message, 2care.ai's AI voice agents actually complete the workflow. They answer patients 24/7, understand what they need, check real-time provider availability, book or reschedule appointments, capture patient information and write outcomes back to the practice's EHR, PMS or HIS. 2care.ai also includes a built-in healthcare CRM that brings website enquiries, advertising leads, inbound calls, SMS and WhatsApp conversations into one pipeline. AI agents can qualify enquiries, follow up with prospective patients, answer questions, book appointments and update the patient or lead record automatically. Our key capabilities include: - AI voice receptionist and 24/7 inbound call handling - Appointment booking, rescheduling and cancellation - Healthcare CRM and lead management - New-patient intake and structured data capture - Voice, SMS and WhatsApp patient communication - Automated reminders, recalls, reactivation and waitlist backfill - Clinical triage and escalation to staff - Real-time EHR, PMS and HIS write-back 2care.ai integrates with 95+ healthcare platforms, including Epic, Oracle Health, athenahealth, eClinicalWorks, NextGen, Dentrix, Eaglesoft, Open Dental, Dentally, Cliniko, Jane, Nookal, WebPT, Pabau, Semble, PracSuite and Splose. Built for independent practices, small groups and specialty clinics across dental, aesthetics, physical therapy, podiatry, orthopedics, chiropractic, pain management, primary care, OB-GYN and dermatology. HIPAA-ready with a BAA available, GDPR compliant with a DPA, and DPDP compliant.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind 2care AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of 2care AI?

BeepSweep

BeepSweep turns your missed calls into readable messages — a one-line summary, the full transcript and a ready-to-send reply — delivered to WhatsApp, SMS or email. You keep your own number; nothing changes for callers. Want the phone actually answered? Switch on the AI receptionist. Free plan, EU-hosted, in early access.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind BeepSweep?

  • Seller: Basinc
  • Year Founded: 2026
  • HQ Location: The Hague, NL
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of BeepSweep?

Callrix AI

Callrix AI gives SMBs an AI voice employee - without the setup project. Most AI phone products start with a demo call, an onboarding consultant, and weeks of configuration. Callrix starts with a conversation: you talk to Maya, its trained agent-builder AI, the way you'd brief a new receptionist. From that normal conversation she understands exactly what your business needs, creates the agent and all its connections, and hands you an AI voice employee attached to a phone number - inbound and outbound - typically in about 10 minutes, with no demo, no code, and no prompt-writing. You hear it live before you pay anything. What it does: Front Desk Agent - answers every inbound call 24/7 in a natural, human-sounding voice (powered by ElevenLabs), greets callers, qualifies what they need, captures details, and books appointments directly into your calendar. Speed-to-Lead - calls new web-form and portal leads back within seconds, confirms details, books appointments, or transfers hot leads on the spot. Outbound Campaigns - automated calling campaigns for lead follow-up, re-engaging past clients, or promotions, with every call logged and synced. Restaurant orders and reservations - takes takeaway and pickup orders over the phone and places table reservations, menu-aware and synced with Square, so the phone stops stealing staff during the dinner rush. Multi-office front desk - one agent covers every office or location: it answers in your name 24/7, routes each caller to the right office, and handles after-hours identically across all of them. Built with multi-office law firms in mind - full front desk during business hours, calm after-hours handler at night. Integrations: HubSpot, GoHighLevel, Square (CRM + takeaway orders), Google Calendar, Cal.com (more added on request). Who it's for: law firms and conveyancers (front desk, intake, and multi-office coverage), restaurants and takeaway shops (phone orders + reservations), trades and service businesses (plumbers, electricians, HVAC, builders), clinics and healthcare practices, real estate agents, solar and home energy companies - any small business that loses work when the phone goes unanswered. Pricing: free trial with no credit card. Paid plans from $49/month (75 minutes) up to high-volume plans; free setup, no contracts, cancel anytime. Callrix AI is backed by the ElevenLabs Startup Grant program.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Callrix AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Callrix AI?

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth.

Average Rating: 4.2/5.0

Total Reviews: 625

Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?

  • Seller: Five9
  • Company Website:
  • Year Founded: 2001
  • HQ Location: San Ramon, CA
  • LinkedIn® Page: www.linkedin.com
    3,127 employees on LinkedIn®
  • Ownership: NASDAQ:FIVN

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Manager
  • Top Industries: Consumer Services, Financial Services
  • Company Size: 56% Medium, 24% Small

What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Five9 Intelligent Cloud Contact Center Platform enhances agent productivity and customer experience.
  • Users commend the accommodating customer support of Five9, enhancing their overall experience with the platform.
  • Users value the accommodating support and versatile features of Five9, greatly enhancing their contact center experience.
  • Users appreciate the impressive features and integrations of Five9, enhancing both agent and customer experiences remarkably.
  • Users value the efficiency of Five9, enhancing operations and significantly reducing agent documentation time and costs.
Cons
  • Users face call issues due to inaccurate detection and automatic logouts, impacting overall user experience and efficiency.
  • Users find the platform's complexity and learning curve challenging, especially for new users navigating advanced features.
  • Users find the missing features frustrating, particularly regarding outdated self-help resources and delayed enhancements.
  • Users face technical issues like call clarity and disposition codes that hinder efficient call management and reporting.
  • Users report poor customer support, with inadequate assistance for daily issues and slow response times during outages.

What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform?

What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform?

Gradium

Gradium is the voice layer built for real-time applications, with models and voices optimized for conversational AI and voice agents. Its models cover text-to-speech (TTS), speech-to-text (STT), voice design, voice cloning, and live translation. TTS combines 50 ms ultra-low latency with 0 ms of leading silence by default to support natural conversational turn-taking, without drift or audio distortion as traffic scales. Designed for reliable pronunciation of transactional data, it handles phone numbers, email addresses, dates, times, currencies, web addresses, and alphanumeric confirmation codes. Language-aware rewrite rules and custom pronunciation dictionaries give teams control over brand names, SKUs, and specialist terms. The catalog features over 1,400 voices, with consistent performance across supported languages and regional accents, including American, British and Irish English, Québécois French, Bavarian and Austrian German, Castilian and Mexican Spanish, and Brazilian and European Portuguese. Gradium Voice Design creates a distinctive vocal persona from a text prompt in a few seconds, Voice Cloning reproduces an existing voice, and localization adapts these voices to other languages and regional accents for tailored voice experiences in different markets. Gradium is ISO 27001:2022 certified and SOC 2 Type II attested, with EU and US data residency, Zero Data Retention available, and flexible deployment options.

Average Rating: 5.0/5.0

Total Reviews: 4

Who Is the Company Behind Gradium?

  • Seller: Gradium
  • Company Website:
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Gradium?

Kimi

1. Kimi Reviews & Product Details Kimi K3 is Moonshot AI's most capable open-source model, with 2.8T parameters and a 1M context built for real enterprise workloads — from long-horizon reasoning to complex problem-solving. Empowered by a versatile ecosystem of plugins, it slots directly into your team's workflows and takes complex tasks end to end: coding, deep research grounded in reliable data sources, presentation decks and files — all delivered with professionalism and agency-level aesthetics. 2. Key Features and Functionality: - Enterprise-Ready by Default: Built with strict data isolation to safeguard your corporate assets and intellectual property. Coupled with streamlined procurement—one contract, one invoice, seamlessly empowering every team. - Professional Data Plugins and Skills: With professional data sources and multiple expert skills covering equity research, investment banking & PE, and corporate finance, deliver low-hallucination analysis. - Kimi Work — Your Digital Employees: Goal mode takes a target and drives it to delivery; Agent Swarm coordinates up to 300 sub-agents on a single objective. Outputs arrive as finished work: Word documents, Excel models, slide decks, live dashboards, and web apps. - Long-Horizon Agentic Execution: K3 sustains deep reasoning over extended workflows, autonomously planning, researching, and iterating to drive complex projects from start to finish. - Design-Grade Frontend Output: K3 brings agency-level aesthetics to everyday business deliverables - from landing pages to dashboards - all come out visually polished and on-brand. Teams get production-ready interfaces from one prompt. 3. Primary Value and User Solutions: Kimi gives enterprise teams a single AI platform that takes complex work from request to delivery. Long-horizon reasoning handles multi-hour coding, deep research, and financial analysis, while Kimi Work turns that capability into finished work products, grounded by professional data plugins. Kimi covering engineering, research, finance, and content replaces a patchwork of vertical tools — with no training on customer data, unified procurement and invoicing, and flagship-level performance at a fraction of the typical cost.

Average Rating: 4.0/5.0

Total Reviews: 2

Who Is the Company Behind Kimi?

  • Seller: Moonshot AI
  • Company Website:
  • HQ Location: New York City, US
  • LinkedIn® Page: www.linkedin.com
    242 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small, 50% Large

What Are Recent G2 Reviews of Kimi?

NextLevel.AI

NextLevel.AI — Voice AI agents for sales, support and operations NextLevel.AI provides configurable Voice AI agents for businesses: an AI Business Receptionist for inbound calls, an Outbound AI Caller for lead follow-up and qualification, a Website Voice AI Chatbot for voice and text conversations, and AI Call Center solutions for larger deployments. Agents can answer questions, capture leads, book appointments and hand complex conversations to a human team with context. The platform supports 30 languages, with language availability, concurrency, integrations and deployment options depending on the product, plan and agreed scope. CRM and calendar connections, multichannel workflows, private-cloud deployment and white-label options are available for relevant plans or contracts. Pricing Website Voice AI Chatbot and Phone AI Business Receptionist plans start from $49/month with 300 voice minutes. Standard plans start from $175/month with 1,000 minutes; Business plans start from $385/month with 2,500 minutes. Outbound Phone AI Caller starts from $500/month. Enterprise scope and pricing are agreed separately. Phone agents require an active SIP trunk. Tuning, improvements and integrations are billed as professional services. See current inclusions and terms: https://nextlevel.ai/pricing/ Security and compliance NextLevel.AI is a product of SPsoft. Its published compliance page documents SPsoft's ISO 27001:2022 certification and a SOC 2 Type 1 report scoped to the NextLevel.ai Agentic Platform. HIPAA and GDPR support is described with BAAs and DPAs available. ISO/IEC 42001 and HITRUST are roadmap items, not achieved certifications. Scope and evidence: https://nextlevel.ai/compliance/ Learn more: https://nextlevel.ai

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind NextLevel.AI?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of NextLevel.AI?

Nutaan

Nutaan is an AI-powered calling and conversational automation platform that enables businesses to engage customers through intelligent voice and chat interactions 24/7. Its advanced AI voice agents can handle inbound and outbound calls, answer customer inquiries, schedule appointments, qualify leads, conduct follow-ups, and automate routine conversations with natural, human-like interactions. Integrated with live chat widgets for websites, Nutaan provides seamless omnichannel customer engagement across voice and digital channels. Designed for industries including healthcare, retail, hospitality, real estate, financial services, and e-commerce, Nutaan helps organizations reduce response times, capture more leads, improve customer satisfaction, and increase conversions while lowering operational costs. By automating customer communication at scale, Nutaan ensures businesses never miss an opportunity to connect, support, and grow.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Nutaan?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Nutaan?

ReadyToTalk

ReadyToTalk is an AI receptionist for small businesses, an autonomous AI phone answering service that picks up every call on its own, 24/7, so you never lose a customer to a missed call. It works like a virtual receptionist without the cost or the wait: no voicemail, no phone tree, no hold music, just a real conversation the moment someone calls. Every unanswered call is a customer who dials a competitor next, and ReadyToTalk closes that gap. It answers instantly, understands what each caller needs, takes a message, and flags appointment requests, then texts you a clear summary of who called, why, and the number to call back. You stay on top of every lead without being tied to the phone. Setup takes about a minute. Enter your website and the AI learns your business, your services, hours, and policies, then starts handling calls right away. There are no scripts to write, no FAQs to upload, and no hardware to install. It is self-learning, so it gets sharper with every real call, and it handles several calls at once so callers never hit a busy signal during a rush. It speaks English, Spanish, and more than 30 languages, and can switch languages mid-conversation. ReadyToTalk is built for businesses that live and die by the phone: home services and trades, contractors, salons and spas, dental and medical clinics, law firms, real estate offices, and restaurants. For any small business weighing a traditional answering service or a human virtual receptionist, it delivers 24/7 call answering at a fraction of the cost, with no per-call fees and no long-term contracts.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind ReadyToTalk?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ReadyToTalk?

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi
Updated October 9, 2026