Brightcall.ai
As a Swedish communication company, we recognise the importance of phone communication for businesses and strive to deliver the most reliable cloud-based contact center experience for our customers. Our advanced technology includes various communication services for organisations that are constantly looking for growing their business. As a global software-as-a-service (SaaS) company headquartered in Stockholm, Sweden, we at Brightcall.ai have a proven track record of success in Scandinavia, UAE, KSA and USA.
Average Rating: 4.6/5.0
Total Reviews: 31
Who Is the Company Behind Brightcall.ai?
- Seller: Brightcall.ai
- Year Founded: 2019
- HQ Location: Stockholm, Sweden
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Twitter: @convoloAI
31 Twitter followers -
LinkedIn® Page: www.linkedin.com
33 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Real Estate, Consulting
- Company Size: 69% Small, 31% Medium
What Do G2 Reviewers Say About Brightcall.ai?
AI-generated summary from verified user reviews
Pros
- Users commend the responsive support team of Brightcall.ai, enhancing their experience and streamlining sales operations.
- Users value the seamless CRM integration of Brightcall.ai, enhancing their follow-up and customer engagement processes.
- Users praise Brightcall.ai for its efficiency in managing calls, enhancing communication and customer engagement seamlessly.
- Users appreciate the ease of use of Brightcall.ai, highlighting its user-friendly implementation and administration features.
- Users appreciate the easy integration of Brightcall.ai with CRMs and social media, enhancing communication efficiency.
Cons
- Users experience system delays that may interrupt conversations and cause crashes with multiple simultaneous calls.
- Users experience call issues with Brightcall.ai, as the website occasionally crashes during multiple simultaneous call generation.
- Users face dialer limitations as calls show international numbers, increasing chances of being flagged as scammers.
- Users find the difficult learning curve of Brightcall.ai exacerbated by key issues and lack of support during the pilot.
- Users experience difficult navigation due to unexpected steps and rigid scheduling that hinder effective use.
What Are Recent G2 Reviews of Brightcall.ai?
Rating: 5.0/5.0 stars
— Hera Jan Rej M.
"A Game Changer for Sales Speed and Customer Engagement"
Rating: 5.0/5.0 stars
— Prejin N.

