What we like most is how reliably it answers calls 24/7 without sounding robotic. It handles enquiries, takes detailed messages, gives callers useful information and routes important calls to the right team member.
For us, the biggest upside is that our staff can focus properly on clients in front of them and get through important admin work without constantly being interrupted by the phone. We also receive clear call summaries straight after each call, so it is easy to follow up quickly and nothing gets missed. Review collected by and hosted on G2.com.
nothing, its the best thing that ever happened to our business Review collected by and hosted on G2.com.