Best AI Agents for Small Business - Page 5

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,851

Category Stats (Oct 2026)

  • Average Rating: 4.63/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: MimikFlow (+49.98%) - Among all products in this category, MimikFlow recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 341,200+ Authentic Reviews
  • 4,851+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: ClickUp, Notion, Jotform AI Agents, Salesforce Agentforce, VEED, Rippling, HubSpot Marketing Hub, and Deel HR.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=clickup&focus%5B%5D=notion&focus%5B%5D=jotform-ai-agents&focus%5B%5D=salesforce-agentforce&focus%5B%5D=veed&focus%5B%5D=rippling&focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=deel-hr&segment=small-business)

Kore.AI

Kore.ai, a global leader in enterprise AI, helps organizations transform customer experience and workplace productivity through governed, secure AI built to scale. The AI-native Kore.ai Agent Platform and prebuilt agentic solutions let enterprises design, deploy, and govern multi-agent systems across customer service, workplace productivity, and industry use cases. Its Agent Blueprint Language (ABL) helps teams build and orchestrate agents, while Arch AI and Kore.ai's dual-brain architecture keep agents accurate and auditable at scale. Built on an open, model-agnostic foundation, the platform lets enterprises choose their AI models, cloud, and enterprise systems — no lock-in required. Trusted by more than 500 Global 2000 organizations, Kore.ai holds a deep AI patent portfolio and is recognized as a leader by Gartner, Forrester and others. Headquartered in Silicon Valley, Kore.ai serves customers worldwide through a global network of offices and partners. Learn more at www.kore.ai.

Average Rating: 4.6/5.0

Total Reviews: 402

Who Is the Company Behind Kore.AI?

  • Seller: Kore.ai
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Orlando, FL
  • Twitter: @koredotai
    5,659 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,226 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Associate
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 41% Large, 30% Small

What Do G2 Reviewers Say About Kore.AI?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use in Kore.ai, appreciating effortless configuration and beginner-friendly chatbot development.
  • Users appreciate the user-friendly interface and extensive features of Kore.AI, making development and integration seamless.
  • Users appreciate the simplicity and user-friendliness of Kore.AI for effortless chatbot development and integration.
  • Users value the effortless integration capabilities of Kore.AI, enhancing their experience with seamless third-party connections.
  • Users value the easy integrations of Kore.AI, enhancing their experience with seamless connectivity to third-party APIs.
Cons
  • Users find the learning curve steep with Kore.AI due to outdated documentation and complicated transitions between versions.
  • Users find usage limitations challenging due to inconsistent variable naming conventions and IVR channel development constraints.
  • Users experience noticeable slow performance with Kore.AI, particularly in resolving issues and saving configurations.
  • Users often face slow loading times, leading to frustrating experiences and unpredictable bot behavior in Kore.AI.
  • Users experience significant software bugs on Kore.AI, leading to crashes and hindering app development efforts.

What Are Recent G2 Reviews of Kore.AI?

AiSDR

AiSDR is a fully autonomous AI sales agent that sends deeply researched high converting outreach. AiSDR runs every stage of outreach, from pinpointing high-intent prospects with buyer readiness signals to holding two-way conversations over email and LinkedIn, as well as generating tailored call scripts for human-powered calling with Aircall. Trusted by 250+ companies, AiSDR sits among the top three AI SDR platforms according to TechCrunch because of its ability to understand and adjust to context to run meaningful conversations in each client's tone, and delivering replies in under 10 minutes. This way teams are protected from pipeline poverty, and can focus on closing deals. Why clients choose AiSDR: 1. Ami, an AI GTM agent that decides who to target and why now, builds the campaign, launches it in one click, then watches results and fixes what slips. 2. IP-protected AI configuration – AiSDR team prompts the AI for each client to mirror their playbooks and outreach logic. 3. Prospecting with buyer-intent signals – Live AI search lets you use any publicly available information for qualifying leads and building lists on demand. Technologies in use, hiring momentum, news mentions, funding/ARR data, web search trends and more are combined to gauge purchase readiness and personalize copy automatically. 4. Granular website-visitor tracking – Our enriched match logic de-anonymises ~25 % of traffic with 97 % accuracy, turning anonymous visits into live campaigns. 5. Social-signal prospecting on LinkedIn – Track profile visits, likes, comments on any public post (competitor, influencer, or your own) and route engaged users straight into sequences. 6. Advanced ICP profiling & research – For every lead, AiSDR analyzes real-time signals (online behavior, interests, tone of voice, decision style, recent role changes, public activity) to craft messages that feel 1-to-1. 7. Most flexible sequence builder on the market - Create custom sequences with adjustable times between steps and number of touchpoints, uniting emails, LinkedIn DMs and InMail, and call steps into one flow. Add AI-powered memes, videos, and voice notes to break through the noise. 8. Software consolidation in one flow – Prospect discovery, email generation, sending, and CRM logging happen inside a single AiSDR workflow. No stitching of point tools. 9. Pre-configured outreach infrastructure – AiSDR supplies warmed mailboxes, persona logic, and best-practice workflows. You launch campaigns with zero prompt writing. Clients can pull leads using AiSDR’s Live AI search, triple-verified for < 5 % bounce rate. 10. Campaign-based GTM automations – Follow-ups, low-intent nurturing, and call-task creation (complete with objection-handling talk tracks) post to HubSpot automatically through native two-way integration. 11. Dedicated GTM engineer – Continuous performance tuning, tactic reviews, and AI tweaks are included for every client on Explore and Scale plans. No extra fees. Proven results: - 5-8.5% reply rate - 1-3 meetings booked per each 100 leads - ~15% more revenue from month 1 - AI landed meetings for the clients with Disney, Netflix, Wells Fargo, Klarna, Versace, Gucci, Delta, Jack in the Box, Bank of America, MasterCard, Airbnb, and more! AiSDR unites prospecting, personalization, engagement, and qualification in one platform, generating reliable pipeline by automating a variety of GTM sales plays, so you can book more and stress less.

Average Rating: 4.6/5.0

Total Reviews: 101

Who Is the Company Behind AiSDR?

  • Seller: AiSDR Inc.
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 73% Small, 25% Medium

What Do G2 Reviewers Say About AiSDR?

AI-generated summary from verified user reviews

Pros
  • Users rave about the exceptional customer support from AiSDR, describing it as the best they've experienced.
  • Users commend the exceptional customer support of AiSDR, highlighting their prompt and friendly assistance.
  • Users commend AiSDR for its ease of use, highlighting a smooth onboarding process and responsive support.
  • Users love the automation capabilities of AiSDR, enabling efficient campaign management and effective outreach with minimal effort.
  • Users find AiSDR a time-saving solution, streamlining cold outreach and eliminating the need for multiple systems.
Cons
  • Users note a steep learning curve with AiSDR, as setup and some features feel underdeveloped and confusing.
  • Users notice inaccuracy in tools and analytics, leading to confusion and a cluttered dashboard experience.
  • Users report integration issues with AiSDR, limiting functionality and customization across various platforms and campaigns.
  • Users find AiSDR has a learning difficulty, requiring time and sessions to grasp its full capabilities.
  • Users find that the AI sometimes intervenes too early in conversations, necessitating ongoing manual monitoring for optimal engagement.

What Are Recent G2 Reviews of AiSDR?

Evly

Evly is an AI assistant designed to enhance your customer service, built by support veterans who understand what actually works. Unlike other AI, Evly actually gets your business, seamlessly integrating into your CRMs and workflows. Why Evly? Evly will let you handle 85% of routine requests in under 15 seconds and in more than 95 languages, anytime. Our AI delivers human-like responses across 6+ industries while your team focuses on complex issues. Key benefits highlighted - Lightning-fast 15-second response times for common queries - Complete automation of routine tasks (cancellations, transactions, changes) - 95+ language support for global customers - Seamless integration with existing tools and workflows - Deep analytics for continuous improvement - 24/7 omnichannel coverage Evly is that one AI that adapts to you and works for you, not the other way around.

Average Rating: 4.9/5.0

Total Reviews: 22

Who Is the Company Behind Evly?

  • Seller: Everhelp
  • Year Founded: 2021
  • HQ Location: Warsaw, PL
  • LinkedIn® Page: www.linkedin.com
    209 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 123% Small, 18% Medium

What Do G2 Reviewers Say About Evly?

AI-generated summary from verified user reviews

Pros
  • Users find Evly's ease of use remarkable, enhancing productivity and streamlining team communication effortlessly.
  • Users value the automation capabilities of Evly, significantly improving efficiency and reducing workload for their teams.
  • Users commend Evly for its exceptional automation and quick response times, significantly enhancing customer satisfaction.
  • Users highly value the seamless connectivity of Evly, enabling instant and efficient communication across systems and languages.
  • Users value Evly's efficient tracking, as it handles repetitive inquiries, ensuring quick customer responses anytime.
Cons
  • Users experience dashboard issues with layout and compactness, which could enhance overall user experience and efficiency.
  • Users find the difficult setup of Evly a bit time-consuming, but manageable with assistance during the process.
  • Users note a steep learning curve for Evly, requiring time for setup and training before enjoying its benefits.
  • Users note some initial language accuracy issues with Evly, but improvements were made over time with feedback.
  • Users find difficult implementation to be time-consuming, but believe the service quality makes it worthwhile.

What Are Recent G2 Reviews of Evly?

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Appointwise

Every lead answered in seconds, qualified in conversation, booked into your calendar. Appointwise is an AI appointment setter for agencies, coaches and consultants. It replies to every lead across SMS, WhatsApp, Instagram, Messenger, web chat and email, qualifies them in natural conversation, and books confirmed appointments straight into your calendar. 5.2M+ leads handled | 31M+ messages sent | 620,000+ leads converted What makes it different Most tools in this category send a templated reply and a booking link. Appointwise holds the conversation. It answers the question that was actually asked, using your knowledge base, works out whether the lead is worth a call, handles objections, and agrees a time in dialogue. Median first response is 11 seconds. Typical accounts book 30-40% of leads. Multi-channel engagement • SMS, WhatsApp, Instagram, Messenger, web chat and email • One agent, one knowledge base, one calendar across every channel • Answers at any hour, including the ones nobody staffs Conversational booking • No booking links. The agent reads live availability and confirms the time in conversation • Books in the lead's timezone, and only once they explicitly confirm • Handles reminders, reschedules and cancellations Qualification and guardrails • Your questions, your disqualifiers, your tone, configured per agent • Answers grounded in your uploaded knowledge base, not a generic script • Every reply is checked before it sends. Prices, links and bookings that fail the check are blocked and rewritten • Escalates to a human on request, and pauses itself the moment a teammate replies Built for agencies • A sub-account per client, so knowledge bases, calendars and conversations stay separated • White-label and client rebilling (Growth and above) • Split testing, revenue analytics and a test environment (Growth and above) Integrations GoHighLevel: Connect a sub-account over OAuth, install the Appointwise snapshot, paste two Custom Values. Appointwise then reads contacts, custom fields, calendars and availability, replies inside the GoHighLevel conversation thread, and books into your existing calendar. Pipeline stages are not part of the sync. Twilio: Bring your own account and keep your numbers and messaging rates. Meta: Instagram DMs, Messenger and Lead Ads. Pricing Starter, $97/month 1 sub-account, 3 AI agents, 1 team seat Growth, $297/month 10 sub-accounts, 100 AI agents, 3 team seats, white-label, client rebilling, split testing, revenue analytics Enterprise, custom pricing Unlimited sub-accounts, agents and seats, 24/7 support, done-for-you setup, dedicated account manager Every plan includes 100,000 messages a month, then $0.005 each. 14-day free trial on Starter and Growth. Extra sub-accounts are $67/month on Starter and $29/month on Growth. Best for Marketing and lead generation agencies running it across a book of clients Coaches and consultants who want applications qualified before they hit the calendar Home and local services answering quote requests out of hours High-ticket sales teams filtering low-fit leads before a setter spends time

Average Rating: 4.9/5.0

Total Reviews: 43

Who Is the Company Behind Appointwise?

  • Seller: Appointwise
  • Company Website:
  • Year Founded: 2023
  • HQ Location: HORSHAM, GB
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Owner
  • Top Industries: Marketing and Advertising
  • Company Size: 98% Small, 2% Medium

What Do G2 Reviewers Say About Appointwise?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support of Appointwise, noting its role in enhancing client results effectively.
  • Users appreciate the ease of use of Appointwise, which enhances client results efficiently and effectively.

What Are Recent G2 Reviews of Appointwise?

Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs. Glia’s Banking AI operating system is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital — from front office to back office — resulting in decreased operational costs and the Universal Banker model. Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. Learn more at glia.com.

Average Rating: 4.8/5.0

Total Reviews: 89

Who Is the Company Behind Glia?

  • Seller: Glia
  • Company Website:
  • Year Founded: 2012
  • HQ Location: New York, New York
  • Twitter: @GliaInc
    1,471 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    470 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Banking, Financial Services
  • Company Size: 66% Medium, 18% Small

What Do G2 Reviewers Say About Glia?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support from Glia, enhancing operations and member experiences seamlessly.
  • Users appreciate the ease of use of Glia, highlighting its intuitive interface and helpful features.
  • Users value the great support and user-friendly interface of Glia, enhancing operational efficiency and member experience.
  • Users value Glia's efficient communication channels, enhancing interaction through seamless transitions between voice, video, and chat.
  • Users love Glia's seamless communication features, including voice, video, and chat, enhancing overall efficiency and user experience.
Cons
  • Users are seeking missing features like better integrations and detailed reporting to enhance their experience with Glia.
  • Users express concerns about integration issues, finding the connections with existing systems more complex than expected.
  • Users report poor customer support, highlighting delays and lack of clarity on feature enhancements from Glia.
  • Users express frustration with the limited media type selection, which complicates the experience by requiring availability across all modes.
  • Users struggle with reporting issues, desiring more detailed and granular options to enhance their experience.

What Are Recent G2 Reviews of Glia?

What Are G2 Users Discussing About Glia?

Airtable

Airtable’s AI app platform is the easiest way to build custom apps to accelerate your business operations. Turn your data into custom apps, automations, and AI agents - no technical expertise required. Your teams can move from idea to impact in minutes. More than 500,000 organizations, including 80% of the Fortune 100, use Airtable to manage, build their businesses and enable citizen development. The result? Faster innovation, better customer experiences, enterprise-grade governance, and a modern way to work across teams. Get the free edition today at airtable.com

Average Rating: 4.6/5.0

Total Reviews: 3,213

Who Is the Company Behind Airtable?

  • Seller: Airtable
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, California
  • Twitter: @airtable
    63,795 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,268 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Project Manager
  • Top Industries: Non-Profit Organization Management, Marketing and Advertising
  • Company Size: 60% Small, 26% Medium

What Do G2 Reviewers Say About Airtable?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Airtable, appreciating its flexibility and seamless project management capabilities.
  • Users love Airtable's automation features for seamless data updates and effective email outreach, enhancing overall efficiency.
  • Users value the versatility of Airtable, enhancing collaboration and improving team efficiency across various projects.
  • Users value the flexibility of Airtable, enabling easy customization and adaptability for various project needs.
  • Users find Airtable's intuitive layout enhances collaboration and simplifies data management across teams.
Cons
  • Users find the learning curve steep, struggling to navigate formulas and features, especially beginners and with large datasets.
  • Users find the missing features in Airtable to limit functionality, especially in integrations and customization options.
  • Users find the limited features of Airtable frustrating, especially regarding integrations and customization options.
  • Users find learning difficulty in Airtable, especially with complex formulas and a challenging user interface for beginners.
  • Users find Airtable's pricing expensive and wish for more affordable options for read-only access and essential features.

What Are Recent G2 Reviews of Airtable?

What Are G2 Users Discussing About Airtable?

Clay

Clay automates your data enrichment and email outbound motion by aggregating 100+ data providers, real-time data scraping, and AI message writing into a simple spreadsheet. Filter your dream lead lists with 300+ attributes to target the right leads at the right time, and then use AI to write personalized messages that significantly increase response rates and meetings booked. Trusted by more than 50,000 teams, Clay helps teams rapidly scale outbound without adding headcount. Experiment and run the highest performing campaigns so your sales team can focus on converting their existing pipeline.

Average Rating: 4.6/5.0

Total Reviews: 218

Who Is the Company Behind Clay?

  • Seller: Clay.com
  • Company Website:
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    1,524 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 73% Small, 25% Medium

What Do G2 Reviewers Say About Clay?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Clay, enabling quick navigation and achieving results effortlessly.
  • Users love Clay for its seamless integrations, enhancing productivity and customizing workflows across various platforms effortlessly.
  • Users appreciate the lead generation capabilities of Clay, enabling personalized outreach and access to valuable lead information effortlessly.
  • Users love the time-saving features of Clay, effortlessly streamlining processes and enhancing efficiency in lead management.
  • Users appreciate the automation capabilities of Clay, enhancing efficiency and simplifying contact management significantly.
Cons
  • Users find the learning curve steep with Clay, making initial adoption and setup quite challenging.
  • Users find the learning difficulty with Clay daunting, often struggling with the steep learning curve and setup process.
  • Users find Clay to be expensive, which may deter smaller teams from fully utilizing its capabilities.
  • Users find the limited credits for team collaboration frustrating, often hindering effective data management and usage.
  • Users find the time-consumption in setup and operation of Clay to be a significant hurdle for effective usage.

What Are Recent G2 Reviews of Clay?

ElevenLabs

ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace. Core capabilities include Eleven v3 for expressive Text to Speech in 70+ languages, Scribe v2 for Speech to Text, Voice Design and Voice Cloning for character creation, and Dubbing for full-scale localization. Teams also use it for AI Sound Effects, AI Music, and Image and Video generation, alongside production tools like Studio and Voice Library. ElevenAgents enables businesses to deploy voice and chat agents at scale, with the integrations, testing, and monitoring needed for reliable customer experiences across sales, support, and operations. ElevenAPI provides programmatic access to ElevenLabs AI models for voice, music, sound effects, dubbing, and transcription, so developers can integrate these capabilities directly into their applications, workflows, and production pipelines. Enterprises integrate via SOC 2 Type 2-certified APIs and SDKs. Safety measures including Speech Classifier, watermarking, and granular voice usage controls, are built into the platform. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication, empowering teams to create, converse, and connect in any language, medium, or voice.

Average Rating: 4.5/5.0

Total Reviews: 1,248

Who Is the Company Behind ElevenLabs?

  • Seller: Eleven Labs
  • Company Website:
  • Year Founded: 2022
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    1,296 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 73% Small, 7% Medium

What Do G2 Reviewers Say About ElevenLabs?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of ElevenLabs, allowing for quick setup and efficient task completion.
  • Users appreciate the impressive quality of ElevenLabs, highlighting its natural voices and seamless user experience.
  • Users value the speed and reliability of ElevenLabs, allowing efficient task completion and enhanced production quality.
  • Users appreciate the impressive voice quality and ease of use of ElevenLabs for creating seamless voice agents.
  • Users appreciate the easy setup of ElevenLabs, allowing for a smooth integration into their workflow.
Cons
  • Users find the pricing structure quite expensive, especially for high-volume usage and with non-carryover of unused credits.
  • Users report that directing AI voice talent and integration processes need improvement, causing challenges in usability and setup.
  • Users find the pricing issues limiting, especially with high-volume needs and non-carryover credits, affecting usability.
  • Users highlight the missing features like custom datasets and flexible pricing that limit their overall experience.
  • Users experience pronunciation issues with ElevenLabs, leading to inaccuracies and frustration in voice output.

What Are Recent G2 Reviews of ElevenLabs?

Workleap

Workleap is the agentic platform that makes managers the most impactful role in your organization. It proactively handles the work that slows down leaders and drives high-performing teams. From preparing 1:1s, drafting performance reviews, spotting engagement trends, recognizing employees, or keeping track of action items, Workleap is the agent that always takes the right action to keep managers on top of their game. With Workleap, smaller HR teams punch above their weight. We bring essential people programs like engagement, performance management, and compensation into one system, which makes listening, connecting the dots, and making smart decisions routine. Over 70,000 leaders worldwide choose Workleap. Don’t leave great management to chance. Engagement Workleap has always-on engagement & feedback features built for HR and managers. We combine surveys, feedback, and recognition data to deliver clear insights on who's thriving and who’s about to disengage. Performance management Workleap puts a stop to ineffective end-of-the-year reviews. We offer flexible review cycles, customizable workflows, peer feedback summaries, and review drafting that create recurrent moments for growth between leaders and teams. Compensation Workleap is the intuitive compensation engine that empowers HR, Finance, and people managers to make smarter, faster pay decisions through one purpose-built, streamlined workflow.

Average Rating: 4.3/5.0

Total Reviews: 1,058

Who Is the Company Behind Workleap?

  • Seller: Workleap
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Montréal, Québec, Canada
  • Twitter: @WorkleapHQ
    1,132 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    376 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 24% Small

What Do G2 Reviewers Say About Workleap?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Workleap, as it's intuitive and accessible for everyone involved.
  • Users appreciate the communication features of Workleap, promoting genuine conversations and team engagement in a positive work culture.
  • Users appreciate how Workleap promotes a positive, people-first experience that enhances engagement and fosters meaningful conversations.
  • Users appreciate the people-first experience of Workleap, fostering genuine conversations and enhancing team dynamics.
  • Users value the intuitive design of Workleap, facilitating easy navigation and enhancing team collaboration and management.
Cons
  • Users note the limited features of Workleap, especially regarding performance metrics and onboarding automation.
  • Users note the missing features in Workleap that hinder customization and integration with other tools.
  • Users face issues with slow customer support and inadequate reporting features, impacting their overall experience with Workleap.
  • Users face integration issues due to a lack of standardized metrics and syncing capabilities with other systems.
  • Users find the learning curve challenging, as some features can be complex and overwhelming for new users.

What Are Recent G2 Reviews of Workleap?

What Are G2 Users Discussing About Workleap?

Bizagi

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com.

Average Rating: 4.6/5.0

Total Reviews: 309

Who Is the Company Behind Bizagi?

  • Seller: Bizagi
  • Company Website:
  • Year Founded: 1989
  • HQ Location: 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
  • Twitter: @bizagi
    5,749 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    439 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SDET, Business Analyst
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Medium, 28% Small

What Do G2 Reviewers Say About Bizagi?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy-to-use interface of Bizagi, enhancing their workflow with effective modeling and automation.
  • Users find Bizagi to be easy to use and intuitive, enhancing team efficiency and project development significantly.
  • Users appreciate the automation capabilities of Bizagi, enhancing efficiency and delivering improved business results across processes.
  • Users value the workflow management capabilities of Bizagi, facilitating optimization and collaboration for efficient processes.
  • Users value the process automation features of Bizagi, significantly enhancing efficiency and customer satisfaction.
Cons
  • Users face missing features in Bizagi, with limitations in the free version affecting their ability to collaborate effectively.
  • Users find that the performance issues with Bizagi can hinder coding efficiency, especially with larger diagrams.
  • Users find the learning curve steep for advanced workflows in Bizagi, requiring more technical expertise than expected.
  • Users experience slow performance with Bizagi, especially in complex processes and integration efforts that require excessive customization.

What Are Recent G2 Reviews of Bizagi?

What Are G2 Users Discussing About Bizagi?

Gladly

The world’s most customer-centric brands use Gladly’s CX platform to drive down costs, nurture relationships, and increase loyalty. Powered by proprietary Customer AI, Gladly is the only CX platform that puts the customer, not tickets, at the center of every conversation. Gladly is simple to use, maintains a continuous conversation across channels, and balances human connection with intelligent and empathetic automation. For B2C leaders who refuse to compromise, Gladly delivers radically efficient service and radically personal experiences. Customer experience isn’t broken—it’s just built on the wrong foundation. Gladly reimagines CX with AI that gets it right. Explore how it works at www.gladly.ai/get-started/.

Average Rating: 4.7/5.0

Total Reviews: 1,087

Who Is the Company Behind Gladly?

  • Seller: Gladly
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • Twitter: @gladly
    4,071 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    222 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Customer Experience Advisor
  • Top Industries: Retail, Consumer Services
  • Company Size: 61% Medium, 22% Small

What Do G2 Reviewers Say About Gladly?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Gladly, making it accessible and beginner-friendly for efficient customer engagement.
  • Users find Gladly extremely helpful for staying organized and easily accessing tools for customer support.
  • Users appreciate the innovative features of Gladly, enhancing efficiency with ticket automation and seamless interactions.
  • Users appreciate the efficiency of Gladly, enhancing workflow and simplifying customer interactions seamlessly.
  • Users value the exceptional onboarding process at Gladly, enhancing collaboration and efficiency in customer service.
Cons
  • Users note the missing features in Gladly, especially in reporting and third-party integrations, affecting usability.
  • Users face a slight learning curve initially, though onboarding support helps ease the transition to using Gladly.
  • Users feel Gladly has limited features that hinder efficiency and accuracy, particularly with AI capabilities and integrations.
  • Users often experience call issues with Gladly, affecting their communication quality and overall usability.
  • Users find Gladly's limited customization options for reporting and interface features constrain their analytical capabilities and comfort.

What Are Recent G2 Reviews of Gladly?

What Are G2 Users Discussing About Gladly?

Trail Agent Builder

Nanonets agents run complex, document-heavy processes from start to finish. They read incoming documents, apply your business rules, make the call, and post clean data into SAP, Salesforce, NetSuite, and beyond. Teams use them for accounts payable, invoice processing, order management, reconciliation, and supplier onboarding, cutting processing time by 95%. Context Graph is what makes that work in production. It holds thousands of your business rules and applies the right one in the right situation, which is where generic agents fail, because real processes carry rules that change by vendor, region, and value. Add a rule and Context Graph tracks which rule drove which decision. Every decision is traceable. You can see what the agent read, which rule fired, and why it made the call, instead of accepting a black box that guesses and invents field values. When an agent is uncertain, it routes the exception to a named owner rather than silently getting it wrong. When someone corrects it, every agent sharing that rule learns. Nanonets ranks #1 for accuracy on complex documents, and global enterprises including Volkswagen, Schneider Electric, Mondelez, and Roche run it where accuracy is non-negotiable. It is not just an agent. It is the only automation layer you can actually audit, control, and trust.

Average Rating: 4.7/5.0

Total Reviews: 100

Who Is the Company Behind Trail Agent Builder?

  • Seller: Trail
  • Year Founded: 2017
  • HQ Location: San Francisco, CA
  • Twitter: @nanonets
    1,531 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    331 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Accounting, Information Technology and Services
  • Company Size: 42% Small, 39% Medium

What Do G2 Reviewers Say About Trail Agent Builder?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support from Nanonets, highlighting their quick responses and willingness to assist.
  • Users praise Nanonets for its ease of use, making implementation and navigation straightforward and efficient.
  • Users value the time-saving automation of Nanonets, significantly enhancing workflow efficiency and reducing manual tasks.
  • Users commend Nanonets for its exceptional accuracy in data extraction, making invoicing efficient and reliable.
  • Users value the highly customizable workflows of Nanonets, enhancing efficiency and tailoring the system to their needs.
Cons
  • Users face data management issues with file control and customization, complicating model access and workflow efficiency.
  • Users face a steep learning curve when using Nanonets due to complex setup and configuration requirements.
  • Users find Nanonets to be expensive, with high pricing that can complicate budgeting for small to medium businesses.
  • Users report occasional OCR mapping inaccuracies that may require manual correction, though improvements have been noted over time.
  • Users find that learning difficulties arise from complex setups and the need for significant training for advanced features.

What Are Recent G2 Reviews of Trail Agent Builder?

What Are G2 Users Discussing About Trail Agent Builder?

Hightouch

Hightouch is the leading data and Agentic Marketing Platform for modern marketing teams. Trusted by brands like Domino’s, Autotrader, cars.com, Superhuman (formerly Grammarly), and PetSmart, Hightouch helps marketers deliver personalized experiences, optimize performance, and move faster with data and AI. With Hightouch, business users can drive revenue, grow brand awareness, and maximize ROI without relying on engineering. Hightouch’s Composable Customer Data Platform (CDP), named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, collects behavioral data, resolves identities into unified Customer 360 profiles, builds audiences, syncs to 300+ destinations (including leading ad platforms), and measures campaign impact—directly from your cloud data warehouse. On top of this foundation, Hightouch’s Agentic Marketing Platform uses your complete data and all of the context from your marketing and advertising tools to power true end-to-end lifecycle and performance marketing across paid and owned channels. Purpose-built agents help you go from analyzing campaign performance, to ideating new campaigns, to generating creative, to building segments and cross-channel journeys, to activating audiences and optimization signals back into your ad platforms and downstream tools—often in minutes instead of weeks. Hightouch is built for security, compliance, and scale. Your data stays in your environment—Hightouch never becomes a system of record—and the platform meets SOC 2 Type II, HIPAA, ISO-27001, GDPR, CCPA, and Privacy Shield standards, so even the most regulated organizations can confidently use customer data to power marketing. This approach gives global teams a single, trusted foundation for activation while preserving strong governance, clear audit trails, and regional data residency requirements.

Average Rating: 4.6/5.0

Total Reviews: 417

Who Is the Company Behind Hightouch?

  • Seller: Hightouch
  • Company Website:
  • Year Founded: 2021
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    636 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Data Engineer, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 61% Medium, 26% Small

What Do G2 Reviewers Say About Hightouch?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Hightouch, enabling quick data activation and seamless integration with tools.
  • Users appreciate the easy integration of Hightouch, enabling quick setups and seamless connections to multiple platforms.
  • Users appreciate the fantastic customer support from Hightouch, making setup and troubleshooting seamless and efficient.
  • Users value the easy integrations of Hightouch, enabling smooth setups and intuitive audience segmentation with various platforms.
  • Users value the effortless setup of Hightouch, allowing for quick integration and intuitive daily operations.
Cons
  • Users express concerns about Hightouch being expensive, particularly for organizations with large contact volumes and changing conditions.
  • Users find pricing issues with Hightouch due to sudden changes and lack of transparent communication, impacting affordability.
  • Users face integration issues with Hightouch, particularly related to debugging HTTP request connectors and handling errors.
  • Users are frustrated by the slow performance during larger data pulls, impacting their overall experience with Hightouch.
  • Users often face syncing issues that complicate usability, particularly with error messages and list ordering in Hightouch.

What Are Recent G2 Reviews of Hightouch?

What Are G2 Users Discussing About Hightouch?

Bloomreach

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

Average Rating: 4.6/5.0

Total Reviews: 833

Who Is the Company Behind Bloomreach?

  • Seller: Bloomreach
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Mountain View, CA
  • Twitter: @bloomreach_tm
    10,400 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,165 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 49% Medium, 27% Small

What Do G2 Reviewers Say About Bloomreach?

AI-generated summary from verified user reviews

Pros
  • Users find Bloomreach's ease of use exceptional, facilitating quick implementation and smooth day-to-day operations.
  • Users value the effective customer engagement features of Bloomreach, streamlining targeted communications and tracking seamlessly.
  • Users value the robust analytics features of Bloomreach, facilitating effective insights and data-driven decision-making.
  • Users greatly value the extensive reporting dashboards, intuitive interface, and exceptional support from Bloomreach, streamlining their daily tasks.
  • Users greatly appreciate the outstanding support from Bloomreach, ensuring quick resolution and a seamless experience.
Cons
  • Users find the learning curve steep, as the interface isn't intuitive initially, but documentation aids in mastery.
  • Users find the learning difficulty with Bloomreach's advanced features and initial setup to be quite frustrating.

What Are Recent G2 Reviews of Bloomreach?

What Are G2 Users Discussing About Bloomreach?

Revscale® AI Agents

Revscale AI is a comprehensive suite of AI agents designed to automate and accelerate business growth across sales, marketing, support, and operations. From qualifying leads and booking meetings to distributing content, responding to inbound calls, and managing customer inquiries, Revscale’s autonomous agents act as an extension of your team—executing critical tasks at high speed, 24/7, without the need for manual oversight. Designed for franchises, small businesses, and growth-focused teams, Revscale combines intelligent workflows with proprietary small language models (TLMs) to deliver personalized engagement, real-time CRM updates, and continuous performance optimization. With no setup burden or seat-based pricing, Revscale AI helps businesses scale smarter—turning interest into action, leads into customers, and hours of manual work into automated outcomes.

Average Rating: 4.9/5.0

Total Reviews: 35

Who Is the Company Behind Revscale® AI Agents?

  • Seller: Revscale
  • Year Founded: 2020
  • HQ Location: Boca Raton, Florida
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 89% Small, 11% Medium

What Do G2 Reviewers Say About Revscale® AI Agents?

AI-generated summary from verified user reviews

Pros
  • Users find Revscale® AI Agents to be incredibly easy to use, facilitating seamless implementation and lead generation.
  • Users highlight the exceptional customer support of Revscale® AI Agents, noting responsiveness and helpful guidance throughout their experience.
  • Users commend the exceptional support and guidance, making Revscale® AI Agents easy and effective to use.
  • Users value the effective lead generation of Revscale® AI Agents, enhancing client acquisition and relationship building.
  • Users love the automation capabilities of Revscale AI, simplifying tasks and enhancing business growth effortlessly.
Cons
  • Users find the learning curve steep, struggling to grasp the tool's capabilities and convincing others of its potential.
  • Users report software bugs that hinder functionality, leading to unreliable performance and repetitive messaging issues.
  • Users note the limited features of Revscale® AI Agents due to restrictions in LinkedIn's messaging capabilities.
  • Users find the overwhelming nature of Revscale® AI Agents difficult to navigate and convince others of their potential.
  • Users find the unintuitive interface of Revscale® AI Agents confusing and less visually appealing, impacting usability.

What Are Recent G2 Reviews of Revscale® AI Agents?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated