The website’s interface is very intuitive and well organized. I love that it’s truly a one-stop tool; I don’t have to search through various state and city government websites because it pulls the information together for me. The Ask AI feature is extremely helpful and fast. I like that I can easily ask a question or have it refine a policy I’ve written. The best feature, in my opinion, is the handbook/policy creator. That feature alone has the largest ROI for me. Their built-in contact support feature is really easy to use, and I like that I can easily ask a legal question or product usage question. Review collected by and hosted on G2.com.
One thing I dislike is the default sorting columns when reviewing "All Docs". I wish there was an option to add a custom tag for more personalized customization. Creating folders is a decent workaround, but when looking at all the docs I have, a more custom tag would be nice. I also wish there were a direct integration with Slack, so I wouldn't have to set up a third-party integration. Review collected by and hosted on G2.com.