Best AI Agents For Business Operations - Page 11

How Many AI Agents For Business Operations Products Does G2 Track?

Total Products under this Category: 2,541

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CETRAI (+5.56%) - Among all products in this category, CETRAI recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Agents For Business Operations Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 204,600+ Authentic Reviews
  • 2,541+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents For Business Operations

G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Microsoft Copilot, ClickUp, Notion, Retell AI, SOCi, monday AI Work Platform, and ServiceNow AI Agents.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=clickup&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=soci&focus%5B%5D=monday-com&focus%5B%5D=servicenow-ai-agents)

Rippit

Increase your company’s GDP with AI agents that read every row of your data. Rippit is a Growth Data Platform (GDP). It gives every team, and every AI agent they use, one place to work on all of your company’s data, so you can find an edge against the competition, keep it and discover the next one. Connect your data in one click. Rippit brings your company data together with the market and your own research. Pull in calls, tickets, chats, CRM records and warehouse tables from Gong, Salesforce, Zendesk, Intercom, Snowflake and more. Upload CSVs and files, or bring in anything with an API. Add market signals from the web, like competitor pages, review sites and industry news. No engineers required. Every row read, not a sample. Rippit’s AI reads every record, turns it into structured tables you can filter, pivot and track over time, and saves the answers so your team keeps building on them. A workspace for everyone. Each person builds on shared company data and adds what only they need: an AE’s account list, a product marketer’s competitor research, a support leader’s knowledge base, a founder’s board notes. Ask questions in plain English. Get answers backed by the underlying records and verbatim customer quotes: • Which accounts are showing early signs of risk, and why? • Which product bugs are hitting our biggest customers? • Which feature requests come up most in lost deals? • How do customers describe us next to a competitor? Launch Agent Apps. Describe a recurring task in plain English and an agent runs it daily or weekly on your data, then sends what it finds to Slack, email, Notion, Drive or any tool you connect over MCP: • Flag at-risk accounts early • Catch product bugs affecting key customers • Send product a weekly list of feature requests to inform the roadmap • Update the battlecard when a rival changes pricing Works with the AI you already use. Use Rippit inside Claude, ChatGPT and Cursor over MCP, or in Rippit’s own chat. Your tools and warehouse stay the source of truth. Used by teams at DraftKings, Fanatics, Acorns, SeatGeek, Notion, Brex and Harvey. Free to start. No credit card required.

Average Rating: 4.6/5.0

Total Reviews: 25

How Do G2 Users Rate Rippit?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Rippit?

  • Seller: Rippit
  • Company Website:
  • Year Founded: 2026
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 80% Medium, 12% Large

What Are Recent G2 Reviews of Rippit?

SalesMonk

SalesMonk is a GTM revenue platform that turns anonymous website traffic into qualified sales meetings by combining visitor de-anonymization, intent tracking, and AI-powered agents. It identifies which companies are on your site in real time, analyzes their behavior and buying intent, and then uses intelligent chat/voice workflows to answer product, pricing, and implementation questions, qualify using BANT/MEDDIC-style logic, and book meetings directly to your reps’ calendars. Designed for B2B SaaS and ABM motions, SalesMonk helps marketing capture the 97% of visitors who never fill forms, gives sales a live feed of high-intent accounts on the site, and creates an always-on, inbound‑led outbound engine that drives more pipeline from existing traffic. See what we offer, visit: SalesMonk.ai

Average Rating: 4.8/5.0

Total Reviews: 15

How Do G2 Users Rate SalesMonk?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind SalesMonk?

  • Seller: SalesMonk
  • HQ Location: Delaware, US
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®
  • Ownership: Tanuj Mendiratta
  • Phone: +919096097030

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 44% Small, 31% Medium

What Do G2 Reviewers Say About SalesMonk?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of SalesMonk, enhancing lead engagement and saving valuable time on outreach tasks.
  • Users value the automation of lead engagement in SalesMonk, enhancing response rates and optimizing follow-up efficiency.
  • Users value the automated conversations management in SalesMonk, enhancing engagement and streamlining lead follow-ups effectively.
  • Users find SalesMonk to be extremely helpful for automating lead engagement and improving response rates consistently.
  • Users find SalesMonk's lead generation automation invaluable for saving time and enhancing conversion rates effectively.
Cons
  • Users express concerns about dependency issues with SalesMonk, feeling it reduces direct human interaction over time.
  • Users express concerns about usage limitations in SalesMonk, finding it too automated and costly for low lead volumes.
  • Users find the lack of personalization in SalesMonk's AI responses a drawback for engaging high-value leads.
  • Users find the complex configuration process time-consuming, making it hard to set up for optimal use.
  • Users find the cost high when lead volume is low, impacting overall value and effectiveness.

What Are Recent G2 Reviews of SalesMonk?

SleekFlow

SleekFlow is an AI suite for revenue-driving conversations. Trusted by over 7,000+ businesses across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io.

Average Rating: 4.6/5.0

Total Reviews: 200

How Do G2 Users Rate SleekFlow?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind SleekFlow?

  • Seller: SleekFlow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    204 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Founder
  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 74% Small, 20% Medium

What Do G2 Reviewers Say About SleekFlow?

AI-generated summary from verified user reviews

Pros
  • Users find SleekFlow's interface easy to use, allowing quick onboarding and a seamless multi-channel chat experience.
  • Users value the fast and reliable customer support of SleekFlow, enhancing their overall experience and satisfaction.
  • Users value the automation features of SleekFlow, enhancing efficiency with follow-ups and seamless Shopify integration.
  • Users commend SleekFlow for its effective collaboration tools, enhancing team communication and operational efficiency across multiple channels.
  • Users appreciate the helpful support from SleekFlow's team, ensuring a smooth and efficient experience during onboarding.
Cons
  • Users find the missing features in SleekFlow limit functionality and hinder user experience across the platform.
  • Users find the pricing to be overly high, limiting access to essential features for smaller teams and solopreneurs.
  • Users find the limited features particularly challenging, especially for those needing advanced tools and analytics.
  • Users find messaging issues with SleekFlow, including limitations on WhatsApp automated responses and user interface challenges.
  • Users report a slow loading experience with SleekFlow, causing delays in message access and overall functionality.

What Are Recent G2 Reviews of SleekFlow?

What Are G2 Users Discussing About SleekFlow?

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Terret.ai

Terret is the answer-to-action revenue engine that tells revenue teams what to do, then does it. Built for CROs, VP of Sales, and RevOps leaders running complex enterprise revenue motions. Most revenue AI gives teams surface-level recaps of calls and deals. Terret gets to the root of the questions that move the number — why enterprise deals are slipping, where pricing conversations are breaking down, which product gaps correlate with lost deals — and then executes against them across every rep, every deal, and every system. That's the category: not AI that tells you what happened, but AI that tells you what to do and does it. Terret's flagship product, Terret Nexus, is built on three components. The Revenue Graph unifies structured and unstructured data from every revenue-facing system — CRM, calls, emails, and data warehouse. The AI Architects run strategic analysis across that graph to find the patterns that drive wins. The AI Agents deploy playbooks, workflows, and real-time coaching into the tools revenue teams already use — Salesforce, Slack, Claude, ChatGPT, and the Terret web app. The system works through a four-step loop — Ask → Answer → Operationalize → Activate — and compounds over time, with every deal generating new signal that sharpens the next cycle. The result is an engine that answers the revenue questions no other AI can handle — why win rates are dropping, where closers are outperforming, which product gaps are costing deals — and then closes the gap without a human having to chase it down. Carta, Udemy, Cloudflare, and Mistral run on Terret.

Average Rating: 4.4/5.0

Total Reviews: 611

How Do G2 Users Rate Terret.ai?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Terret.ai?

  • Seller: Terret
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Santa Clara, US
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Enterprise Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 64% Medium, 32% Large

What Do G2 Reviewers Say About Terret.ai?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Terret.ai, enhancing workflow with intuitive navigation and seamless CRM integration.
  • Users value the quick and accurate forecasting capabilities of Terret.ai, enhancing team collaboration and visibility.
  • Users praise the seamless Salesforce integration of Terret.ai, enhancing collaboration and forecasting accuracy for sales teams.
  • Users find the user interface easy to navigate, enhancing communication and simplifying deal management effortlessly.
  • Users value the seamless integrations of BoostUp.ai with Salesforce, enhancing their sales forecasting and team collaboration.
Cons
  • Users report connectivity issues and lag when integrating Terret.ai with Salesforce, hindering their experience.
  • Users express concerns about design changes and usability issues in Terret.ai, impacting their overall experience and efficiency.
  • Users find the learning curve challenging, as navigating Terret.ai can be overwhelming without proper guidance.
  • Users find the integration issues with Salesforce to be tedious, impacting the overall synchronization experience.
  • Users find forecasting issues challenging due to the lack of hierarchy forecasting and clean Salesforce data integration.

What Are Recent G2 Reviews of Terret.ai?

What Are G2 Users Discussing About Terret.ai?

Cognigy.AI

NiCE Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, NiCE Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.  Built on the foundation of the world’s leading Conversational AI platform, NiCE Cognigy's AI Agents provide next-gen customer service, absorb your enterprise knowledge, and come fully equipped with intelligent IVR, smart self-service, and agent assist. Supplied with dozens of pretrained skills, they work seamlessly with existing enterprise systems, learn from your human agents, and give them superpowers.  Over 1000 brands worldwide trust NiCE Cognigy and its vast partner network to create AI customer service agents for their business. NiCE Cognigy's worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota.   

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate Cognigy.AI?

  • Personalization: 9.7/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.7/10 (Category avg: 9.0/10)
  • Route To Human: 9.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Cognigy.AI?

  • Seller: Cognigy.AI
  • Year Founded: 2016
  • HQ Location: Düsseldorf, North Rhine-Westphalia
  • LinkedIn® Page: www.linkedin.com
    376 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 38% Large, 31% Medium

What Do G2 Reviewers Say About Cognigy.AI?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Cognigy.AI, making chatbot creation simple and efficient without coding skills.
  • Users appreciate the ease of use and versatility of Cognigy.AI, enabling quick chatbot development with robust features.
  • Users appreciate the efficiency of Cognigy.AI, as it simplifies processes and saves valuable time.
  • Users value the extensive features of Cognigy.AI, finding it easy to use and quick to implement solutions.
  • Users appreciate the powerful analytics of Cognigy.AI, which enhance both customer and agent experiences significantly.
Cons
  • Users note the limited features of Cognigy.AI, particularly its restricted analytical capabilities and advanced chat flows.
  • Users find the limited analytical possibilities of Cognigy.AI restrict their ability to create advanced chat flows.
  • Users feel the product offers limited analytical capabilities and fewer options for advanced chat flows than desired.
  • Users appreciate Cognigy.AI but note its lack of support for extensive workflows, limiting their operational capabilities.
  • Users note the limited analytical capabilities of Cognigy.AI, hindering advanced chat flow customization options.

What Are Recent G2 Reviews of Cognigy.AI?

What Are G2 Users Discussing About Cognigy.AI?

Composio

Composio is the most complete agent infrastructure platform. Our self-learning harness trains on over 1 Billion tool calls every month across 1,600+ toolkits. You can build with Composio using our SDK or leverage our MCP Gateway for complete governance over what agents and apps can do at your company. Offering enterprise-grade security (SOC 2 Type II, ISO 27001, BAA, ZDR, SSO/SCIM), and pricing that does not penalize you for scaling, we do for agent integrations what Stripe did for payments: easy to start, impossible to outgrow. Composio is agent, model and framework agnostic and power the agents you build for customers and the agents you use across your organization. #1 alternative to Arcade #1 alternative to Runlayer #1 alternative to Paragon #1 alternative to Merge #1 alternative to Nango #1 alternative to Workday #1 alternative to Zaipier

Average Rating: 4.7/5.0

Total Reviews: 9

How Do G2 Users Rate Composio?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Composio?

  • Seller: Composio
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 67% Small, 33% Large

What Do G2 Reviewers Say About Composio?

AI-generated summary from verified user reviews

Pros
  • Users highlight the easy integrations of Composio, allowing rapid connection of applications without authentication stress.
  • Users find Composio's ease of use exceptional, enjoying seamless integrations and stress-free application management.
  • Users praise Composio for its time-saving capabilities, effortlessly integrating applications and streamlining processes in minutes.
  • Users highlight the excellent customer support of Composio, enhancing their overall experience and satisfaction.
  • Users value the great customer support from Composio, enhancing their experience and facilitating seamless project completion.
Cons
  • Users find the complexity issues of Composio's advanced features challenging, especially for novice developers.
  • Users find the learning curve challenging at first, especially for novice developers during initial use.
  • Users find the poor documentation of Composio challenging, leading to confusion and reliance on support for clarification.
  • Users find the difficult learning curve for novice developers overwhelming during the initial stages of using Composio.
  • Users experience missing features in Composio, but updates are promised to enhance functionality soon.

What Are Recent G2 Reviews of Composio?

Forethought AI Agents

Forethought AI Agents by Zendesk empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providing intelligent responses, our AI enables support teams to achieve industry-leading results while minimizing inefficiencies. Designed to adapt to your company's unique needs, our AI agents handle repetitive inquiries so CX reps can confidently focus on high-value interactions. With an emphasis on productivity, personalization, and reliability, Forethought ensures you stay in control while improving customer satisfaction and loyalty at every touchpoint.

Average Rating: 4.3/5.0

Total Reviews: 165

How Do G2 Users Rate Forethought AI Agents?

  • Personalization: 8.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.6/10 (Category avg: 9.0/10)
  • Route To Human: 9.1/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Forethought AI Agents?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    7,537 employees on LinkedIn®
  • Ownership: NYSE: ZEN

Who Uses This Product?

  • Top Industries: Computer Software, Financial Services
  • Company Size: 65% Medium, 21% Small

What Do G2 Reviewers Say About Forethought AI Agents?

AI-generated summary from verified user reviews

Pros
  • Users find the accurate customer support of Forethought AI Agents invaluable for self-service solutions.
  • Users praise Forethought AI Agents for their exceptional customer support, highlighting responsiveness and effective solutions tailored to needs.
  • Users highlight Forethought AI's accurate and customizable responses, enhancing customer experience with proactive, easy-to-use technology.
  • Users value the high customer satisfaction provided by Forethought AI Agents, enhancing their experience through effective solutions.
  • Users value the efficiency of Forethought AI Agents, enabling rapid setups and streamlined support processes for better operations.
Cons
  • Users experience delays in response time for changes, affecting the overall efficiency and seamlessness of Forethought AI Agents.
  • Users experience long delays in implementing changes and reflecting updates, impacting the overall efficiency of Forethought AI Agents.
  • Users find the cost of Forethought AI Agents burdensome, complicating budgeting and questioning the return on investment.
  • Users find the expensive pricing of Forethought AI Agents a challenge for budgeting and justifying ROI.
  • Users find the higher than expected learning curve of Forethought AI Agents challenging, hindering effective implementation and onboarding.

What Are Recent G2 Reviews of Forethought AI Agents?

What Are G2 Users Discussing About Forethought AI Agents?

InfiniteWatch

InfiniteWatch is the observability and action platform for customer interactions — whether those interactions are handled by a human agent, an AI agent, or a customer's own AI assistant. Buyer teams use InfiniteWatch to see what is really happening across the contact center and digital channels, then to deploy production AI agents only where the evidence shows it is safe. The same platform covers voice, email, SMS, web chat, WhatsApp, and the agentic web. AI Insights, the observability layer InfiniteWatch analyzes 100% of calls, messages, and web sessions rather than a small QA sample. It turns those interactions into signals — themes, intent, friction, risk, and opportunity — each with a narrative, a root cause, and a recommended action. Teams get business-performance visibility from day one, across both human and AI agents. The observability products include: • Insights Agents, which monitor the business around the clock and flag pricing shifts, churn signals, conversion drops, and emerging segments. • Voice Listener, which scores calls and messages for quality, compliance, revenue leakage, training gaps, and customer satisfaction. • AI Agent Assist, which gives human support and sales agents live guidance, next-best actions, instant knowledge, and real-time compliance prompts on voice and chat, and automatically scores every interaction. • AI Web Insights, which watches session replays on high-traffic transactional websites, detects errors and UX friction, and opens prioritized, replay-backed tickets for engineering. • Cobrowser, which provides real-time visual guidance on a company's website. AI Agents, the action layer Once teams can see how work actually runs, InfiniteWatch deploys AI agents that talk to customers and act in existing systems, with a full audit trace on every run. Agents handle inbound demand and outbound campaigns, operate around the clock in the customer's language, and escalate to a person with full context when a case needs human judgment. The agent products and solutions include: • AI Conversational Agents, deployed across voice, WhatsApp, email, web chat, and SMS from a single playbook and dashboard, with human-in-the-loop escalation and real-time performance monitoring. • Voice Deploy, for production-ready voice agents. • AI Workflows and Data Agents, which orchestrate multi-agent processes that read documents, extract and reconcile data, and complete work end to end. • Purpose-built solutions for claims (including FNOL intake), collections and payment recovery, renewals and retention, and policy servicing. Agentic Commerce Customers are starting to ask AI assistants to find, compare, quote, and buy. InfiniteWatch acts as a governed channel manager between a company and those assistants. Through MCP and WebMCP, insurance products become discoverable, understandable, quotable, and bindable inside assistants such as ChatGPT, Claude, Gemini, Grok, Instinct, and Muse, while the insurer keeps permissioning, human approval on sensitive steps, and observability of every request, quote, and bind. Existing rating engines, underwriting rules, and policy systems stay in place. No replatforming is required. Who it is for InfiniteWatch is built for operations, CX, contact-center, and digital teams in regulated and high-volume customer businesses — particularly insurance carriers, MGAs, TPAs, and brokers, as well as banking, e-commerce, telecom, and travel. Typical jobs to be done include 100% conversation QA, real-time agent coaching, web conversion diagnostics, safe adoption of AI agents measured against human baselines, and making products quotable in the agentic economy. How it is deployed InfiniteWatch sits in front of the CCaaS, CRM, billing, payment, and policy or order-administration systems a company already uses. It connects through pre-built connectors, webhooks, and APIs. Sensitive data can be masked before collection, encrypted in transit and at rest, and kept in a chosen region, with role-based access. Deployment options include cloud, hybrid, and on-premises. The platform is built to support SOC 2 and GDPR obligations; a typical pilot runs in three to four weeks, with production agents often going live in about four to six weeks. Public customer evidence, published by InfiniteWatch, includes Europea Seguros (one AI layer across sales, service, and collections; 128,287 conversations analyzed and 100% QA coverage, live in four weeks), Northius (100% of human and AI sales calls scored on the same criteria), Aegon (3,000+ web sessions analyzed in the first week, with unexplained drop-offs turned into replay-backed engineering tickets), Clip (100% coverage of 150,000 monthly calls and messages to support AI-agent adoption in customer support), and a published testimonial from TheGuarantors on faster visibility into conversion blockers.

Average Rating: 4.8/5.0

Total Reviews: 7

How Do G2 Users Rate InfiniteWatch?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 5.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind InfiniteWatch?

Who Uses This Product?

  • Company Size: 71% Small, 29% Medium

What Are Recent G2 Reviews of InfiniteWatch?

Kimiyi AI

Kimiyi AI is an innovative conversational human agent designed to transform the way businesses interact with their customers. Leveraging advanced artificial intelligence technology, Kimiyi provides a seamless, no-code solution for automating various business tasks. With its user-friendly interface, companies can easily create tailored AI agents that cater to their specific needs. At the core of Kimiyi's offering is the AI Agent Avatar feature, which allows businesses to choose from a diverse selection of avatars. This personalization fosters a more relatable customer experience, enhancing engagement and satisfaction. Whether in e-commerce, hospitality, or education, Kimiyi's avatars can connect with users on a personal level, driving conversions and loyalty. The platform excels in providing real-time analytics and insights, empowering businesses to monitor customer interactions and adapt their strategies accordingly. With 24/7 support, Kimiyi ensures customers receive assistance whenever they need it, significantly improving their overall experience. Kimiyi’s versatility is evident through its specialized roles, including AI Sales Agent, Corporate Trainer, and Customer Service Agent. Each role is meticulously designed to address distinct business functions. For example, the AI Sales Agent can assist in product recommendations, while the Corporate Trainer delivers engaging training content that enhances learning. Additionally, Kimiyi includes powerful image and video generation tools, enabling users to create stunning visual content that can elevate their marketing strategies. The AI PPT feature allows for the development of visually appealing presentations, making it easy to communicate key information effectively. Getting started with Kimiyi is straightforward. Users can create their AI agent in just a few clicks, train it by uploading relevant documents or URLs, and preview the final product to ensure it meets their expectations. With the availability of comprehensive video tutorials, even those new to AI can navigate the platform with confidence. In summary, Kimiyi AI is more than just a conversational agent; it is a comprehensive solution for businesses looking to enhance customer interaction and operational efficiency. With its focus on understanding customer needs and its adaptable features, Kimiyi stands out in the AI landscape. Start your journey with Kimiyi today—no credit card is required, and experience firsthand how it can revolutionize your customer engagement strategy.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate Kimiyi AI?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Kimiyi AI?

Who Uses This Product?

  • Company Size: 140% Medium, 40% Large

What Do G2 Reviewers Say About Kimiyi AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kimiyi AI, enabling quick setup and efficient client handling.
  • Users enjoy the easy setup of Kimiyi AI, enabling quick implementation without technical assistance.
  • Users appreciate the easy updates and intuitive platform, enabling quick changes and consistent information sharing.
  • Users appreciate the ease of implementation in Kimiyi AI, finding the setup process intuitive and efficient.
  • Users appreciate the seamless chat integration of Kimiyi AI, enhancing customer interaction with minimal effort.
Cons
  • Users desire more customization options in Kimiyi AI, as they find it a great tool despite limitations.
  • Users feel that more updates are needed for Kimiyi AI to enhance its overall performance and capabilities.

What Are Recent G2 Reviews of Kimiyi AI?

Level AI

Level AI is the intelligence and orchestration layer for customer experience. We analyze 100% of customer interactions across voice, chat, email, and messaging to turn unstructured conversations into measurable insights and automation. From Voice of Customer and journey insights to automated quality, real-time coaching, and AI agents, Level AI helps teams improve customer outcomes, operational performance, and profitable growth.

Average Rating: 4.6/5.0

Total Reviews: 214

How Do G2 Users Rate Level AI?

  • Personalization: 8.3/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.8/10 (Category avg: 9.0/10)
  • Route To Human: 8.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Level AI?

  • Seller: Level AI
  • Year Founded: 2018
  • HQ Location: Mountain View, US
  • LinkedIn® Page: www.linkedin.com
    221 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Quality Analyst, Supervisor
  • Top Industries: Consumer Services, Food & Beverages
  • Company Size: 56% Medium, 33% Large

What Do G2 Reviewers Say About Level AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Level AI, enjoying straightforward setup and effective communication features.
  • Users value the helpful support of Level AI, enhancing team collaboration and improving agent-customer interactions effectively.
  • Users recognize the efficiency of Level AI, appreciating its reliable performance and ease of use in evaluations.
  • Users commend the accuracy of Level AI for its reliable and efficient real-time interaction capturing across multiple channels.
  • Users value the modern and interactive user interface of Level AI, enhancing communication and usability significantly.
Cons
  • Users have experienced issues with inaccuracy in transcripts and scoring, impacting the reliability of Level AI.
  • Users experience slow performance at times, with lag in real-time assist impacting their overall experience.
  • Users experience accuracy issues with transcripts and AI scores, impacting the reliability of Level AI.
  • Users face issues with AI inaccuracy, leading to incorrect scoring and difficulties in understanding call nuances.
  • Users experience inconsistent translation accuracy with Level AI, necessitating manual review for reliable results.

What Are Recent G2 Reviews of Level AI?

What Are G2 Users Discussing About Level AI?

NuPlay

NuPlay is a conversational AI platform for enterprise customer-facing teams, providing voice and chat AI agents that handle customer interactions across sales, support, and post-purchase experiences. NuPlay enables enterprises to deploy AI agents that engage customers, qualify leads, resolve support queries, manage follow-ups, and handle proactive customer communication. The agents connect with enterprise processes and operate across voice, chat, email, and messaging while maintaining consistent workflows and escalation paths. Key capabilities of NuPlay include: AI Customer Service Agents: Handle customer queries, support requests, returns, escalations, and loyalty interactions. Outbound Sales Agents: Qualify leads, engage prospects, and automate follow-ups to extend sales reach. Inbound AI Agents: Manage customer conversations and resolve routine requests without requiring human intervention. Voice AI: Enable natural, low-latency voice interactions for enterprise customer support and engagement. Multilingual Voice and Chat: Support multiple languages across voice and chat from a single deployment. Contextual Human Escalation: Transfer conversations to human agents with the full interaction context, avoiding cold starts. Omnichannel Engagement: Support customer interactions across voice, chat, email, and messaging through one platform. Production Reliability: Maintain 99% AI SOP adherence in production, helping agents follow defined processes consistently. High Containment: Reach a 75% containment rate at maturity, reducing the volume of interactions requiring frontline intervention. NuPlay is designed for enterprises that need to handle large volumes of customer interactions without compromising consistency or service quality. It helps customer-facing teams increase sales reach, resolve more customer queries through automation, reduce frontline workload, and maintain consistent customer experiences across channels. NuPlay serves enterprise use cases across retail, insurance, financial services, home services, and education, including customer support, sales engagement, lead qualification, claims and policy servicing, scheduling, admissions, and post-purchase communication

Average Rating: 4.5/5.0

Total Reviews: 6

How Do G2 Users Rate NuPlay?

  • Personalization: 9.2/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 6.7/10 (Category avg: 9.0/10)
  • Route To Human: 9.4/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind NuPlay?

  • Seller: NuPlay AI
  • Year Founded: 2024
  • HQ Location: Mountain View, US
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®
  • Ownership: NuPlay AI

Who Uses This Product?

  • Company Size: 67% Medium, 33% Large

What Do G2 Reviewers Say About NuPlay?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of training for Emotion/Sentiment Detection with Nurix, enhancing overall efficiency and support.
  • Users benefit from the efficiency of NuPlay, saving significant time and automating tasks effectively.
  • Users appreciate the automation and efficiency provided by Nurix, significantly saving time and enhancing support.
  • Users appreciate the automation capabilities of Nurix, significantly reducing manual tasks and enhancing efficiency.
  • Users appreciate the excellent customer satisfaction provided by Nurix, thanks to its effective AI Agents and support team.
Cons
  • Users find usage limitations frustrating, as setup and integration issues hinder experimentation and efficient management of BOTs.
  • Users are frustrated by access restrictions as key features of NuPlay remain unavailable during the iteration phase.
  • Users find the admin dependency limiting, wishing for a self-serve option to manage BOT setups independently.
  • Users experience data information silos with NuPlay, causing integration challenges and limited access to previous interaction data.
  • Users face challenges with data information silos, leading to integration issues and limited access to previous interaction data.

What Are Recent G2 Reviews of NuPlay?

QX Labs

QX is an AI teammate that handles your most difficult and tedious work. With QX you can build specialized agents in minutes, plug them into your business tools and internal knowledge, and put them to work in the places you already spend your time: Slack, Teams, email and WhatsApp. If you find yourself constantly copy-pasting context and prompts from your tools into ChatGPT or Claude, QX is for you. Most people experience AI in a chat window. You send it a prompt, wait for a response, then jump between windows. QX is different: - It connects to over 1,000 business tools from one place and can do real work across all of them in one go: updating CRM records, managing your ad campaigns, organizing your emails. - It learns about you, your company and how you work, getting smarter every week like a real employee would. - It has persistent memory, so that it learns your preferences, corrects from past mistakes and never loses context. Integrations: Over 1,000 integrations including Salesforce, HubSpot, Gmail, Outlook, Notion, Granola, Google Ads and Meta Ads. Knowledge Management: QX indexes your SharePoint, Google Drive, Notion and Granola notes so that it can reason of your data and always has the right context at the right time. Security: ISO 27001 certified, GDPR aligned, CASA Tier 2 certified and SOC 2 Type II pending. Getting Started: Connect a few of your most frequently used apps (email, CRM, business tools), then link your Slack, Microsoft Teams or WhatsApp in one click. Start for free at qxlabs.com.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate QX Labs?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind QX Labs?

  • Seller: QX Labs
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Medium, 40% Small

What Are Recent G2 Reviews of QX Labs?

Skygen

Skygen is a frontier AI agent designed to execute complex, multi-step, and long-running tasks end-to-end. It combines computer-use (vision-based interaction) with powerful backend API tools, enabling it to outperform traditional agents in both speed and token efficiency. Unlike black-box automation, Skygen lets users observe every step and collaborate with the agent in real time.

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate Skygen?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Skygen?

Who Uses This Product?

  • Company Size: 120% Medium

What Are Recent G2 Reviews of Skygen?

Verint CX Automation

Verint CX Automation Platform lets organizations add Workforce Engagement, AI Agents & Agent Assist, and CX Analytics to their existing stack without rip and replace. All solutions run on a shared data and AI foundation, automating workflows and generating insights that help organizations reduce costs while delivering superior customer experiences in every interaction, on any channel, at any scale. It works with any CCaaS, CRM, telephony, or data lake and deploys in the cloud, on premises, or in hybrid environments. The platform spans three key areas of customer engagement: Workforce Engagement: Optimize the efficiency, compliance, quality, and experience of your hybrid workforce across every touchpoint. AI Agents & Agent Assist: Coordinate the seamless orchestration of humans and AI agents to automate, assist, and resolve interactions across channels. CX Analytics: Turn CX data into insights in minutes to improve CX, lower costs, and increase revenue. Underneath these is a shared platform foundation: Agentic Orchestration to build, manage, and scale a hybrid workforce of human and AI agents, a CX Data Hub that unifies engagement data, and Verint Da Vinci AI for governance, guardrails, and model management. Because it layers onto your existing stack, teams can start small and automate at their own pace. Customers report outcomes across self-service cost, agent and supervisor capacity, churn rate, sales, and NPS. Verint, headquartered in Melville, New York, is the CX Automation Company. Bringing together Verint and Calabrio, it pairs decades of customer engagement expertise with a modern contact center AI platform. The company sells in more than 100 countries, serves roughly 80% of the Fortune 500, and supports about 5 million agents worldwide.

Average Rating: 4.3/5.0

Total Reviews: 47

How Do G2 Users Rate Verint CX Automation?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Verint CX Automation?

  • Seller: Verint
  • Company Website:
  • Year Founded: 1994
  • HQ Location: Melville, New York
  • LinkedIn® Page: www.linkedin.com
    4,316 employees on LinkedIn®
  • Ownership: Thoma Bravo

Who Uses This Product?

  • Company Size: 49% Large, 37% Medium

What Do G2 Reviewers Say About Verint CX Automation?

AI-generated summary from verified user reviews

Pros
  • Users praise the AI-driven insights of Verint CX Automation, enhancing customer interactions and improving agent effectiveness.
  • Users find Verint CX Automation incredibly easy to use, streamlining customer experience and enhancing insights effectively.
  • Users value the efficiency of Verint CX Automation, praising its seamless implementation and user-friendly reporting tools.
  • Users find Verint CX Automation to offer innovative features that greatly enhance customer interaction insights and operational efficiency.
  • Users value the extensive integration options of Verint CX Automation, enhancing compatibility with various systems and tools.
Cons
  • Users find the complexity of Verint CX Automation can be daunting and hinders seamless integration and training.
  • Users face integration issues that complicate their ability to connect Verint CX Automation with existing tools and systems.
  • Users experience a steep learning curve with Verint CX Automation's administration, but improvement occurs with familiarity.
  • Users find that the transcription accuracy needs improvement, impacting their experience with Verint CX Automation.
  • Users find the difficult implementation of Verint CX Automation hinders their ability to maximize its full potential.

What Are Recent G2 Reviews of Verint CX Automation?

Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

Average Rating: 4.8/5.0

Total Reviews: 2,651

How Do G2 Users Rate Workvivo?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Workvivo?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SPS Associate, Software Engineer
  • Top Industries: Consumer Services, Information Technology and Services
  • Company Size: 57% Large, 29% Medium

What Do G2 Reviewers Say About Workvivo?

AI-generated summary from verified user reviews

Pros
  • Users praise Workvivo for its user-friendly interface, making navigation and communication effortless and efficient.
  • Users appreciate the engaging communication features of Workvivo, fostering a strong sense of community and connection.
  • Users appreciate the enhanced employee engagement through Workvivo's user-friendly design and features that foster collaboration.
  • Users appreciate the engaging communication features of Workvivo, enhancing connectivity and community within the workplace.
  • Users value the enhanced peer recognition features in Workvivo, fostering connection and engagement within the workplace.
Cons
  • Users note the slow loading of Workvivo, finding it less responsive than other applications and frustrating to navigate.
  • Users express concern over the lack of notifications, finding it difficult to manage and customize information effectively.
  • Users find notification issues frustrating, as frequent alerts can overwhelm and complicate the user experience.
  • Users find the interface not user-friendly, with confusing menus and an overwhelming amount of notifications.
  • Users find excessive notifications overwhelming, especially with frequent updates from various groups and comments on posts.

What Are Recent G2 Reviews of Workvivo?

What Are G2 Users Discussing About Workvivo?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated July 21, 2026