![Emily F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily F.")
EF

Emily F.

Director of Customer Experience

Mid-Market (51-1000 emp.)

7/21/2026

"Feature-Rich Customer Data Platform with Flexible Configurations"

4.5/5

What do you like best about Rippit?

Rippit allows us to access all of our customer data across multiple platforms, ingest it, and understand it. I've been most impressed with how rich the feature set is and how many configurations are available. I also like that it gives non-technical users a view into how conclusions are made. Worksheets and AI columns allow us to understand how data is filtered and then used to get to answers. We've also had a great experience with our account manager, Brandon, who has gone out of his way to proactively assist us with different Rippit feature sets and use cases. Review collected by and hosted on G2.com.

What do you dislike about Rippit?

The feature richness of Rippit means that it can be hard to figure out if something we need to do is included or not. Review collected by and hosted on G2.com.

What problems is Rippit solving and how is that benefiting you?

It allows the customer experience team immediate access to query and understand our customer data, which is not something we get with other platforms. It also solves our QA needs for AI and human agents. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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