# Best AI Agents

## How Many AI Agents Products Does G2 Track?

**Total Products under this Category:** 2,706

### Category Stats (Jul 2026)

- **Average Rating:** 4.64/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Parloa (+17.2%) - Among all products in this category, Parloa recorded the largest rating increase compared to last month

_Last updated: July 31, 2026_

## How Does G2 Rank AI Agents Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 284,100+ Authentic Reviews
- 2,706+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Agents
 ![G2 Grid® for AI Agents plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=53090&focus%5B%5D=43119&focus%5B%5D=82623&focus%5B%5D=90225&focus%5B%5D=1371397&focus%5B%5D=1594735&focus%5B%5D=1437428)

Highlighted products: Salesforce Agentforce, Rippling, Insider One, Notion, Qualified, Retell AI, Microsoft Copilot, and Jotform AI Agents.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=notion&focus%5B%5D=qualified&focus%5B%5D=retell-ai&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=jotform-ai-agents)

**Sponsored**

### Gemini Enterprise Agent Platform

Google Cloud's comprehensive platform for developers to build, scale, govern and optimize agents and models. It's a single destination for technical teams to build agents that can transform enterprise applications and workflows into powerful agentic systems.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010752&secure%5Bchosen_at%5D=2026-07-31T18%3A46%3A28Z&secure%5Bdisplayable_resource_id%5D=1010752&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010752&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=21469&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents&secure%5Btoken%5D=d9ee1a31f9dc050e0f1c8de5fb9f4576b229019018b5dd1f9e06c488ffd2b3ac&secure%5Burl%5D=https%3A%2F%2Fcloud.google.com%2Fproducts%2Fgemini-enterprise-agent-platform%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%2525epid%21-%2525ecid%21-geap%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url)

### [Salesforce Agentforce](https://www.g2.com/fr/products/salesforce-agentforce/reviews)

Salesforce Agentforce est une plateforme logicielle d'IA agentique pour les entreprises qui aide les organisations à créer, déployer, gérer et gouverner des agents IA capables d'assister de manière autonome les clients, les employés et les partenaires à travers les canaux numériques et vocaux. Agentforce est conçu pour les entreprises qui souhaitent opérationnaliser des agents IA à grande échelle tout en maintenant le contrôle, la sécurité et la confiance. Il réunit les humains, les applications, les modèles d'IA et les données commerciales dans un système unifié où les agents peuvent raisonner, agir et collaborer avec les personnes. La plateforme prend en charge l'ensemble du cycle de vie des agents — de la création et des tests au déploiement, à la supervision et à l'amélioration continue — en utilisant des outils low-code et pro-code. Agentforce est utilisé par des équipes dans les services client, les ventes, l'informatique, les opérations, les ressources humaines, le marketing et les flux de travail spécifiques à l'industrie. Agentforce permet aux organisations de déployer des agents IA qui travaillent en continu, exécutent la logique métier et s'intègrent aux systèmes existants. Les agents peuvent gérer des données structurées et non structurées, raisonner à travers des tâches complexes et passer la main aux humains si nécessaire. Les principales capacités et composants incluent : - Outils de développement et d'orchestration d'agents qui prennent en charge la création, le test, le déploiement, la supervision et la mise à l'échelle des agents IA en utilisant des expériences conversationnelles, low-code et pro-code. - Architecture de raisonnement hybride qui combine des flux de travail déterministes avec le raisonnement de modèles de langage de grande taille (LLM) pour assurer une exécution prévisible tout en gérant les nuances et les interactions en langage naturel. - Support multicanal et vocal, permettant aux agents d'engager les utilisateurs à travers le web, le mobile, le chat et le téléphone avec un comportement cohérent et des expériences vocales alignées sur la marque. - Traitement intelligent du contexte, qui extrait et structure les informations à partir de sources de données non structurées et multimodales afin que les agents puissent répondre avec précision et prendre des actions pertinentes. - Gestion du cycle de vie et supervision, y compris les tests par lots, la surveillance des performances et les outils pour affiner le comportement des agents au fil du temps. Agentforce inclut des fonctionnalités intégrées de confiance, de gouvernance et de sécurité pour répondre aux exigences des entreprises : - Garde-fous configurables pour réduire les hallucinations, les biais et les réponses hors sujet. - Contrôles de protection et de gouvernance des données tels que la mise à la terre, les contrôles d'accès, l'auditabilité et les garanties de confidentialité. - Fiabilité et conformité de niveau entreprise, basées sur la plateforme plus large de Salesforce. Les cas d'utilisation courants incluent l'automatisation du support client, le développement des ventes, le support aux employés, les tâches de recherche approfondie, le coaching et l'apprentissage, les recommandations de produits, la planification de rendez-vous et le support d'événements ou de participants. Agentforce peut également être adapté pour des flux de travail spécifiques à l'industrie en tirant parti des modèles de données existants, des API et de la logique métier. Dans l'ensemble, Salesforce Agentforce est une plateforme d'IA agentique pour les entreprises cherchant à déployer un travail numérique autonome et de confiance qui s'intègre à leurs systèmes existants et fonctionne à grande échelle.

**Average Rating:** 4.3/5.0

**Total Reviews:** 1,163

#### Who Is the Company Behind Salesforce Agentforce?

- **Vendeur:** [Salesforce](https://www.g2.com/fr/sellers/salesforce)
- **Site Web de l'entreprise:** www.salesforce.com
- **Année de fondation:** 1999
- **Emplacement du siège social:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Développeur Salesforce, Administrateur Salesforce
- **Top Industries:** Technologie de l'information et services, Services financiers
- **Company Size:** 39% Medium, 31% Large

#### What Are Recent G2 Reviews of Salesforce Agentforce?

**["Agentforce rend l'IA d'entreprise avec Salesforce véritablement sans tête"](https://www.g2.com/fr/survey_responses/salesforce-agentforce-review-12717613)**

**Rating:** 4.0/5.0 stars

_— Manjunath G._

[Read full review](https://www.g2.com/fr/survey_responses/salesforce-agentforce-review-12717613)

**["Agents IA autonomes qui rationalisent les flux de travail dans l'écosystème Salesforce"](https://www.g2.com/fr/survey_responses/salesforce-agentforce-review-12739909)**

**Rating:** 5.0/5.0 stars

_— Aniket N._

[Read full review](https://www.g2.com/fr/survey_responses/salesforce-agentforce-review-12739909)

### [Rippling](https://www.g2.com/products/rippling/reviews)

Rippling is the AI platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 11,596

#### Who Is the Company Behind Rippling?

- **Seller:** [Rippling](https://www.g2.com/sellers/rippling)
- **Company Website:** www.rippling.com
- **Year Founded:** 2016
- **HQ Location:** San Francisco, CA
- **Twitter:** @Rippling  
12,402 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6d112b753319aa9458bfca2094808dab9c6c0f3f379a165ec2f0cd150d38d1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17988315%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,523 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 54% Medium, 29% Small

#### What Do G2 Reviewers Say About Rippling?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Rippling, enjoying seamless access to multiple tools with one login.
- Users appreciate the **intuitive user interface** of Rippling, making navigation and feature access simple and efficient.
- Users appreciate the **ease of navigation** with Rippling, enjoying its streamlined and efficient access to essential features.
- Users appreciate the **user-friendly interface** of Rippling, enhancing navigation and accessibility for all features.
- Users appreciate the **easy access** to Clock in/out and payslips, enjoying a streamlined and efficient experience.

##### Cons

- Users find **missing features** in reporting and app consistency, leading to frustration and inefficiency in their workflows.
- Users find Rippling **not user-friendly** , experiencing slow load times, complicated reporting, and an outdated design.
- Users find the **steep learning curve** of Rippling challenging, especially due to its many powerful features.
- Users find Rippling's **limited features** create an outdated design and cluttered interfaces, hindering usability and aesthetic appeal.
- Users express the need for improvements in **notification functionality and overall system performance** , citing confusion and slow load times.

#### What Are Recent G2 Reviews of Rippling?

**["Stunning UI, Magical Onboarding, and Seamless 500+ App Integrations"](https://www.g2.com/survey_responses/rippling-review-13128034)**

**Rating:** 4.5/5.0 stars

_— Ananya B._

[Read full review](https://www.g2.com/survey_responses/rippling-review-13128034)

**["Rippling Streamlines HR with Intuitive, Time-Saving Automation"](https://www.g2.com/survey_responses/rippling-review-12746017)**

**Rating:** 5.0/5.0 stars

_— Tina S._

[Read full review](https://www.g2.com/survey_responses/rippling-review-12746017)

#### What Are G2 Users Discussing About Rippling?

- [How is Rippling innovating in the field of HR and IT management for businesses?](https://www.g2.com/discussions/how-is-rippling-innovating-in-the-field-of-hr-and-it-management-for-businesses) - 6 comments, 7 upvotes
- [What is Rippling used for?](https://www.g2.com/discussions/what-is-rippling-used-for) - 6 comments, 3 upvotes

### [Insider One](https://www.g2.com/fr/products/insider-one/reviews)

Insider One est la plateforme numéro 1 qui réunit tout ce dont les équipes de marketing et d'engagement client ont besoin en un seul endroit pour atteindre leur potentiel maximal et devenir inarrêtables. Avec l'IA en son cœur et une plateforme de données client intégrée (CDP), Insider One unit les données, la personnalisation et l'orchestration des parcours à travers l'ensemble le plus étendu de canaux pris en charge nativement, y compris WhatsApp, SMS, Email, Web, Application et Recherche sur site. Insider One offre l'expérience ultime de fournisseur, prouvée dans quinze industries et plus de 30 pays depuis plus d'une décennie, pour aider les équipes à être les premières, à être concentrées et à être progressistes, redéfinissant ce que signifie diriger dans l'engagement client. Fié par plus de 2 000 clients, y compris certaines des marques les plus appréciées au monde comme Samsung, L'Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines et GAP, pour accélérer la croissance, construire l'amour des clients et devenir un leader du marché. Apprécié par les clients, reconnu par les analystes, Insider One est le seul fournisseur reconnu comme le leader numéro 1 dans toutes les capacités dont les équipes de marketing et d'engagement client ont besoin, y compris l'IA, la gestion des données clients, l'orchestration des parcours multi-canaux et la personnalisation, offrant aux marques une excellence produit inégalée au sein d'une plateforme consolidée unique. Les distinctions incluent : Leader dans l'IDC MarketScape : Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 Leader 2025 dans le Gartner Magic Quadrant for Personalization Engines Choix du client numéro 1 : 2025 Gartner Voice of the Customer for Personalization Engines Leader dans le Forrester Wave for Experience Optimization Platforms, Q4 2024 Le choix des clients de Gartner pour les hubs de marketing multicanal en 2025 Le leader numéro 1 de G2 dans 11 catégories, y compris CDP, moteurs de personnalisation, marketing mobile, analyse des parcours clients, marketing SMS, marketing WhatsApp, recherche eCommerce et personnalisation eCommerce, avec un score de satisfaction utilisateur parfait de 100/100. Aujourd'hui, Insider One est alimenté par plus de 1 500 membres d'équipe représentant plus de 50 nationalités à travers plus de 30 bureaux. L'entreprise a été fondée par une femme et est majoritairement détenue par des femmes, avec 70 % des postes de direction senior, y compris le PDG, le CMO, le CHRO et le CFO, occupés par des femmes. Grâce à des initiatives telles que 100 Cities, 100 Projects, Young Engineers Club, SheCodes et SheLeads, Insider One continue d'étendre son impact positif à travers les communautés mondiales, en favorisant les opportunités, l'inclusion, l'éducation et l'équité pour cette génération et les générations futures.

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,396

#### Who Is the Company Behind Insider One?

- **Vendeur:** [Insider One](https://www.g2.com/fr/sellers/insider-one)
- **Site Web de l'entreprise:** useinsider.com
- **Année de fondation:** 2012
- **Emplacement du siège social:** Global
- **Twitter:** @insiderone  
1 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc5febfc674fa3d396df115be1610fac42b8540af4d7e83ca7710300617575b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsiderone%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,530 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Spécialiste en marketing numérique, Responsable Marketing
- **Top Industries:** Détail, Habillement et mode
- **Company Size:** 46% Medium, 28% Small

#### What Do G2 Reviewers Say About Insider One?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent que la **facilité d'utilisation** d'Insider One est bénéfique, permettant des modifications rapides des campagnes et une amélioration de l'engagement client.
- Les utilisateurs soulignent les **stratégies améliorées d'engagement client** d'Insider One, facilitant des interactions personnalisées et opportunes à travers les canaux.
- Les utilisateurs apprécient les **fonctionnalités de personnalisation** d'Insider One, améliorant l'engagement des clients et stimulant les conversions efficacement.
- Les utilisateurs apprécient les **capacités d'engagement élevées** d'Insider One grâce à des messages personnalisés et des recommandations de produits opportunes.
- Les utilisateurs louent le **soutien proactif** de l'équipe Customer Success d'Insider, améliorant leur expérience et fournissant des insights stratégiques.

##### Cons

- Les utilisateurs trouvent la **en raison des nombreuses fonctionnalités, rendant la configuration initiale et l'optimisation difficiles.**
- Les utilisateurs rencontrent une **expérience d'apprentissage difficile** en raison de la configuration complexe et de la courbe d'apprentissage abrupte d'Insider One.
- Les utilisateurs trouvent que le **processus d'installation chronophage** pour les campagnes et les enquêtes est un inconvénient majeur.
- Les utilisateurs rencontrent une **courbe d'apprentissage élevée** avec Insider One, nécessitant du temps pour se familiariser avec ses fonctionnalités.
- Les utilisateurs signalent que les **problèmes d'intégration** avec Insider One nécessitent un temps, des ressources et une expertise technique considérables pour être résolus.

#### What Are Recent G2 Reviews of Insider One?

**["Plateforme complète et intuitive, avec un support rapide et efficace"](https://www.g2.com/fr/survey_responses/insider-one-review-13036694)**

**Rating:** 4.5/5.0 stars

_— Arlete M._

[Read full review](https://www.g2.com/fr/survey_responses/insider-one-review-13036694)

**["Insider One unifie les données et les canaux avec une orchestration de parcours vraiment fluide"](https://www.g2.com/fr/survey_responses/insider-one-review-13037392)**

**Rating:** 5.0/5.0 stars

_— Gabriel A._

[Read full review](https://www.g2.com/fr/survey_responses/insider-one-review-13037392)

#### What Are G2 Users Discussing About Insider One?

- [Do you recommend connecting Insider with Yotpo?](https://www.g2.com/fr/discussions/do-you-recommend-connecting-insider-with-yotpo) - 1 comment
- [Pouvons-nous décider quelles campagnes doivent être prioritaires lorsque les utilisateurs sont éligibles pour plusieurs parcours et peuvent recevoir plusieurs messages ?](https://www.g2.com/fr/discussions/can-we-decide-which-campaigns-need-to-be-prioritized-more-when-users-are-eligible-for-multiple-journeys-and-can-receive-multiple-messages) - 1 comment
- [Insider propose-t-il des segments prédictifs pour cibler les utilisateurs ?](https://www.g2.com/fr/discussions/does-insider-offer-predictive-segments-to-target-users) - 1 comment
- [Est-il possible d'envoyer des recommandations de produits personnalisées via les notifications push web ?](https://www.g2.com/fr/discussions/is-it-possible-to-send-personalized-product-recommendations-on-web-push) - 1 comment
- [Comment Insider peut-il aider à personnaliser les expériences tout en respectant la vie privée des clients ?](https://www.g2.com/fr/discussions/how-can-insider-help-personalize-experiences-while-respecting-customers-privacy) - 1 comment

### [Notion](https://www.g2.com/products/notion/reviews)

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12,334

#### Who Is the Company Behind Notion?

- **Seller:** [Notion](https://www.g2.com/sellers/notion-2026-07-28)
- **Company Website:** www.notion.com
- **Year Founded:** 2016
- **HQ Location:** San Francisco, California
- **Twitter:** @NotionHQ  
518,653 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=399e9697986146b6547e3d94bc17ba8f8319eab9f75fe02bef5adbd86876f603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnotionhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,802 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Student
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 62% Small, 24% Medium

#### What Do G2 Reviewers Say About Notion?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Notion's **ease of use** enhances collaboration and organization, making workflows more intuitive and efficient.
- Users appreciate the **versatile features** of Notion, enhancing organization and productivity across various projects and documentation.
- Users appreciate the **AI integration** in Notion, enhancing organization and automating repetitive tasks effectively.
- Users find Notion **intuitive and easy to use** , significantly improving organization and enhancing overall productivity for their businesses.
- Users value the **organizational capabilities** of Notion, enhancing workflow and productivity through versatile features and AI tools.

##### Cons

- Users find the **learning curve challenging** , often struggling with navigation and editing in Notion's expansive features.
- Users find Notion's **limited features** restrictive, hoping for enhanced design options and AI integration improvements.
- Users find Notion's interface **difficult to navigate** , with a steep learning curve for new users and formatting challenges.
- Users find Notion lacking in **essential features** , leading to workarounds and a less optimized experience for complex tasks.
- Users struggle with **usage limitations** , particularly when managing larger projects and basic document creation tasks in Notion.

#### What Are Recent G2 Reviews of Notion?

**["Minimalist UI and Flexible Databases That Streamlined Our Agency Workflow"](https://www.g2.com/survey_responses/notion-review-13190760)**

**Rating:** 5.0/5.0 stars

_— Noah M._

[Read full review](https://www.g2.com/survey_responses/notion-review-13190760)

**["Notion Keeps Everything Organized in One Clean, Customizable Workspace"](https://www.g2.com/survey_responses/notion-review-13190952)**

**Rating:** 5.0/5.0 stars

_— Ayushi S._

[Read full review](https://www.g2.com/survey_responses/notion-review-13190952)

### [Qualified](https://www.g2.com/fr/products/qualified/reviews)

Qualified est la plateforme de marketing agentique pour les entreprises B2B du monde entier. Basée à San Francisco, Qualified est conçue pour moderniser et maximiser la génération de pipeline entrant avec Piper, l'agent SDR IA. Piper engage de manière autonome les visiteurs du site web, capture les leads et les convertit en pipeline sans intervention humaine. Avec Piper, Qualified transforme la génération de pipeline telle que nous la connaissons aujourd'hui. Votre site web est la porte d'entrée de votre entreprise et le sommet de la génération de pipeline, mais que se passe-t-il lorsque des acheteurs intéressés veulent en savoir plus ? Ils soumettent un formulaire web et passent à autre chose. Ces leads sont ajoutés à une file d'attente pour qu'un représentant du développement des ventes (SDR) entrant les suive et les nourrisse pour le pipeline de votre équipe de vente. Combien de temps faut-il pour qu'un lead entrant reçoive une réponse ? Cela peut prendre des heures, voire des jours. Dans le monde des ventes et du marketing, la rapidité est cruciale car 78 % des acheteurs choisissent le fournisseur qui leur répond en premier. Le problème est qu'il est impossible de répondre rapidement avec le processus actuel car il est douloureusement manuel, chronophage et repose sur une capacité humaine limitée. Mais cela ne doit pas être ainsi. À l'ère de l'IA, nous pouvons mettre la génération de pipeline en pilote automatique. Rencontrez Piper, l'agent SDR IA. Elle opère sur l'ensemble de votre mouvement entrant et travaille sans relâche pour convertir les acheteurs qualifiés en pipeline, 24h/24 et 7j/7. Piper sait tout sur vos acheteurs. Elle profile chaque visiteur du site web pour comprendre s'il est qualifié et où il en est dans le parcours d'achat, puis travaille vers ses objectifs de conversion. Piper transforme également chaque point de contact sur votre site web en une opportunité de conversion avec chat en direct, prise de rendez-vous et offres marketing personnalisées. De plus, Piper gère la boîte de réception pour envoyer des suivis rapides et personnalisés ainsi que des emails de nurturing à chaque lead. Des centaines des plus grandes marques mondiales, y compris Crunchbase, Demandbase, Greenhouse, Plaid et Suse, ont embauché Piper, l'agent SDR IA, pour développer leur pipeline entrant et constatent des résultats commerciaux tangibles et réels.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1,522

#### Who Is the Company Behind Qualified?

- **Vendeur:** [Salesforce](https://www.g2.com/fr/sellers/salesforce)
- **Site Web de l'entreprise:** www.salesforce.com
- **Année de fondation:** 1999
- **Emplacement du siège social:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Responsable des opérations marketing, Représentant du développement des ventes
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 67% Medium, 21% Large

#### What Do G2 Reviewers Say About Qualified?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs louent le **support client exceptionnel** fourni par Qualified, ce qui améliore considérablement la mise en œuvre et la valeur continue.
- Les utilisateurs trouvent le **soutien dédié et la visibilité** de Qualified inestimables pour une mise en œuvre réussie et une optimisation continue.
- Les utilisateurs louent Qualified pour son **interface conviviale et ses fonctionnalités innovantes** qui améliorent la qualification des prospects et l'engagement.
- Les utilisateurs apprécient la **facilité d'utilisation** de Qualified, rendant l'intégration et la maximisation des avantages des fonctionnalités fluides et efficaces.
- Les utilisateurs apprécient le **service client exceptionnel** , se sentant soutenus par des membres d'équipe dévoués pendant la mise en œuvre et au-delà.

##### Cons

- Les utilisateurs ont du mal avec la **de Qualified, en particulier en ce qui concerne l'utilisabilité et l'intuitivité dans divers domaines.**
- Les utilisateurs trouvent les **fonctionnalités manquantes** dans la fonctionnalité de limite qualifiée, affectant l'extraction de données et l'expérience utilisateur.
- Les utilisateurs notent une **courbe d'apprentissage abrupte** pour utiliser Qualified efficacement, bien que le support aide à faciliter la transition.
- Les utilisateurs souhaitent plus d' **options de personnalisation** pour les éléments graphiques et des raccourcis spécifiques à l'expérience pour améliorer l'interaction utilisateur.
- Les utilisateurs trouvent la **complexité** des règles de routage et de la configuration difficile, nécessitant un temps et un soutien considérables pour la maîtriser.

#### What Are Recent G2 Reviews of Qualified?

**["Expériences de chat intuitives avec un SDR IA puissant et un support exceptionnel"](https://www.g2.com/fr/survey_responses/qualified-review-13183739)**

**Rating:** 5.0/5.0 stars

_— Stephanie A._

[Read full review](https://www.g2.com/fr/survey_responses/qualified-review-13183739)

**["Plateforme SDR IA exceptionnelle avec des résultats mesurables"](https://www.g2.com/fr/survey_responses/qualified-review-13144765)**

**Rating:** 5.0/5.0 stars

_— Kekul S._

[Read full review](https://www.g2.com/fr/survey_responses/qualified-review-13144765)

#### What Are G2 Users Discussing About Qualified?

- [What is Qualified used for?](https://www.g2.com/fr/discussions/what-is-qualified-used-for)
- [What skills does a software developer need in 2020?](https://www.g2.com/fr/discussions/what-skills-does-a-software-developer-need-in-2020)
- [What qualities do you need to be a software developer?](https://www.g2.com/fr/discussions/what-qualities-do-you-need-to-be-a-software-developer)
- [What is qualified io?](https://www.g2.com/fr/discussions/what-is-qualified-io)

### [Retell AI](https://www.g2.com/fr/products/retell-ai/reviews)

Retell AI est une plateforme d'IA conversationnelle puissante conçue pour automatiser les interactions vocales, SMS et chat avec une performance naturelle et humaine. Construite sur votre choix de grands modèles de langage (LLM), Retell permet aux équipes de créer des agents IA en temps réel qui gèrent les appels, déclenchent des flux de messagerie et s'intègrent parfaitement à vos systèmes existants, le tout sans écrire de code. Au cœur de Retell, l'automatisation des agents vocaux offre une expérience indiscernable d'une conversation avec une personne réelle. Les appels sont gérés par des agents natifs LLM qui répondent en 600 millisecondes, prennent en charge la logique multi-tours et fonctionnent dans plus de 31 langues avec une qualité de parole native. Vous pouvez créer et gérer vos propres flux d'agents à l'aide d'un constructeur intuitif de type glisser-déposer qui prend en charge les arbres IVR, les transferts dynamiques, les webhooks en temps réel et l'intégration CRM. Que vous planifiiez des rendez-vous, répondiez à des FAQ ou qualifiiez des prospects, ces agents sont rapides, fiables et prêts pour la production. Au-delà de la voix, Retell permet également l'automatisation des SMS et des chats. Les agents peuvent envoyer des messages contextuels pendant ou après les appels téléphoniques, ou fonctionner comme des bots de texte/chat autonomes. Vous pouvez utiliser des numéros Twilio ou apporter les vôtres pour des campagnes sortantes, permettant un engagement flexible et multicanal. Pour garantir la qualité et l'insight, Retell propose des outils intégrés de test et d'assurance qualité. Vous pouvez simuler des conversations, tester des flux d'appels en A/B et surveiller les données d'appels en direct via des tableaux de bord détaillés. Suivez le CSAT, la latence, le sentiment et les résultats des conversations, le tout en un seul endroit. Les agents vocaux peuvent être déployés via Twilio, SIP, ID d'appelant de marque ou intégrés à l'aide des SDK web de Retell. Contrairement aux systèmes IVR ou scriptés traditionnels, Retell est conçu dès le départ pour être natif de l'IA et entièrement personnalisable. Que vous soyez dans le secteur de la santé, de la logistique, de la fintech ou du support client, la plateforme de Retell vous permet de faire évoluer des conversations personnalisées à travers les canaux, augmentant la satisfaction client et réduisant les coûts opérationnels.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2,612

#### Who Is the Company Behind Retell AI?

- **Vendeur:** [Retell AI](https://www.g2.com/fr/sellers/retell-ai)
- **Site Web de l'entreprise:** www.retellai.com
- **Année de fondation:** 2023
- **Emplacement du siège social:** Palo Alto, US
- **Twitter:** @retellai  
3,181 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website)  
121 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Fondateur, PDG
- **Top Industries:** Technologie de l'information et services, Logiciels informatiques
- **Company Size:** 3% Small, 0% Medium

#### What Do G2 Reviewers Say About Retell AI?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent que la **facilité d'utilisation** de Retell AI améliore leur flux de travail avec des invites simples et une intégration.
- Les utilisateurs apprécient la **facilité d'utilisation et la fonctionnalité fluide** de Retell AI, le rendant accessible à tous.
- Les utilisateurs apprécient l' **interface simple** de Retell AI, la trouvant rapide et facile à apprendre et à utiliser.
- Les utilisateurs soulignent la **facilité des intégrations** , appréciant la manière intuitive dont ils peuvent se connecter avec des services tiers.
- Les utilisateurs apprécient l' **interface utilisateur simple et épurée** de Retell AI, ce qui permet à quiconque de créer facilement des agents vocaux.

##### Cons

- Les utilisateurs ressentent le besoin de **fonctionnalités manquantes** telles que des voix diversifiées, des intégrations CRM natives, et plus d'options de trunking SIP.
- Les utilisateurs estiment que Retell AI est **cher** par rapport aux alternatives, en particulier ils trouvent que le coût pour les tests est excessif.
- Les utilisateurs trouvent la **courbe d'apprentissage abrupte** difficile, bien que le support soit disponible pour faciliter le processus.
- Les utilisateurs trouvent que les **fonctionnalités limitées** de Retell AI entravent la fonctionnalité, nécessitant le recours à des outils supplémentaires pour les tests.
- Les utilisateurs éprouvent une **mauvaise compréhension** des types de conversation, ce qui entraîne des interactions mal alignées et des efforts accrus de réglage manuel.

#### What Are Recent G2 Reviews of Retell AI?

**["Gestion immobilière simplifiée !"](https://www.g2.com/fr/survey_responses/retell-ai-review-13024552)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/fr/survey_responses/retell-ai-review-13024552)

**["Expérience utilisateur raffinée pour créer des agents d'appel IA autonomes avec les intégrations Twilio et Telnyx"](https://www.g2.com/fr/survey_responses/retell-ai-review-12722058)**

**Rating:** 5.0/5.0 stars

_— Rishav K._

[Read full review](https://www.g2.com/fr/survey_responses/retell-ai-review-12722058)

### [Microsoft Copilot](https://www.g2.com/fr/products/microsoft-microsoft-copilot/reviews)

Microsoft Copilot est un assistant avancé alimenté par l'IA conçu pour améliorer la productivité et rationaliser les flux de travail à travers diverses applications Microsoft. En s'intégrant parfaitement avec des outils comme Word, Excel, PowerPoint et Teams, Copilot offre des suggestions intelligentes, automatise les tâches répétitives et fournit des informations en temps réel, permettant aux utilisateurs de travailler de manière plus efficace et créative. Caractéristiques clés et fonctionnalités : - Assistance intelligente : Copilot utilise une IA avancée pour comprendre le contexte et fournir des suggestions pertinentes, aidant les utilisateurs à rédiger des documents, créer des présentations et analyser des données plus efficacement. - Automatisation des tâches répétitives : En automatisant les processus de routine, Copilot réduit l'effort manuel, permettant aux utilisateurs de se concentrer sur des activités plus stratégiques. - Intégration transparente : Copilot s'intègre harmonieusement avec les applications Microsoft 365, assurant une expérience utilisateur cohérente sans besoin de logiciels supplémentaires. - Collaboration en temps réel : Améliore le travail d'équipe en offrant des suggestions et des informations en temps réel lors de sessions collaboratives dans des applications comme Teams. - Informations basées sur les données : Analyse les données pour fournir des informations exploitables, aidant à la prise de décisions éclairées et au développement de stratégies. Valeur principale et avantages pour les utilisateurs : Microsoft Copilot répond aux défis courants des tâches chronophages et de la surcharge d'informations en fournissant une automatisation intelligente et des informations. Les utilisateurs bénéficient d'une efficacité accrue, d'une charge de travail manuelle réduite et d'une créativité améliorée. En rationalisant les flux de travail et en offrant une assistance en temps réel, Copilot permet aux professionnels de se concentrer sur des tâches à forte valeur ajoutée, stimulant ainsi la productivité et l'innovation au sein des organisations.

**Average Rating:** 4.4/5.0

**Total Reviews:** 300

#### Who Is the Company Behind Microsoft Copilot?

- **Vendeur:** [Microsoft](https://www.g2.com/fr/sellers/microsoft)
- **Année de fondation:** 1975
- **Emplacement du siège social:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employés sur LinkedIn®
- **Propriété:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Ingénieur logiciel, Chef de projet
- **Top Industries:** Technologie de l'information et services, Logiciels informatiques
- **Company Size:** 34% Small, 34% Large

#### What Do G2 Reviewers Say About Microsoft Copilot?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de Microsoft Copilot, le trouvant agréablement surprenant et convivial.
- Les utilisateurs apprécient l' **efficacité** de Microsoft Copilot, qui simplifie les tâches banales et améliore la productivité dans les applications.
- Les utilisateurs trouvent que Microsoft Copilot est un **outil très utile** , rendant les tâches quotidiennes et la productivité beaucoup plus faciles.
- Les utilisateurs apprécient l' **intégration transparente** de Microsoft Copilot avec les applications, améliorant la productivité et l'efficacité du flux de travail.
- Les utilisateurs apprécient l' **intégration transparente** de Microsoft Copilot avec Microsoft 365, améliorant la productivité et fournissant une assistance intelligente.

##### Cons

- Les utilisateurs signalent **des inexactitudes dans les réponses** , nécessitant plusieurs invites pour des suggestions contextuellement pertinentes et précises.
- Les utilisateurs signalent une **mauvaise compréhension** de la part de Microsoft Copilot, entraînant des réponses inexactes et hors contexte.
- Les utilisateurs soulignent les **limites d'utilisation** de Microsoft Copilot, citant les limites de chat et les problèmes de précision comme des préoccupations majeures.
- Les utilisateurs rencontrent des **problèmes de précision** avec Microsoft Copilot, recevant souvent des faussetés ou des résultats incomplets dans leurs projets.
- Les utilisateurs trouvent la **capacité de chat limitée** et les inexactitudes de Microsoft Copilot décevantes par rapport à des alternatives comme ChatGPT.

#### What Are Recent G2 Reviews of Microsoft Copilot?

**["Intégration transparente de MicoSoft + MicroSoft365 qui fait gagner du temps"](https://www.g2.com/fr/survey_responses/microsoft-copilot-review-13084839)**

**Rating:** 5.0/5.0 stars

_— Sukirti K._

[Read full review](https://www.g2.com/fr/survey_responses/microsoft-copilot-review-13084839)

**["Améliore la productivité et la créativité dans les applications Microsoft"](https://www.g2.com/fr/survey_responses/microsoft-copilot-review-11946877)**

**Rating:** 4.0/5.0 stars

_— William Adrian C._

[Read full review](https://www.g2.com/fr/survey_responses/microsoft-copilot-review-11946877)

### [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)

Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Agent to enhance user engagement, improve response times, and streamline support operations. With Jotform’s intuitive, no-code AI builder, you can easily train and customize your own AI Agent to match your brand voice, support workflows, and respond with the exact information your users need. Simply provide key details, documents, FAQs, or form data, and your AI Agent will learn from this context to deliver accurate, personalized interactions. This level of customization helps teams improve response times, boost user satisfaction, and streamline support operations across every stage of the customer journey. One of the platform’s most powerful advantages is its extensive library of 7,000+ customizable AI Agent templates. These ready-made templates provide an easy starting point for a wide variety of use cases, including customer support, onboarding, lead qualification, appointment scheduling, product education, internal training, and more. Each template can be fully personalized with your own instructions, tone, workflows, and industry-specific knowledge—allowing you to deploy high-performing AI Agents in minutes. Jotform AI Agents provide 24/7 automated assistance, ensuring your customers receive instant support even outside of business hours. While you sleep, your AI Agents continue working—handling inquiries, resolving issues, collecting information, and providing accurate responses around the clock. This continuous availability reduces wait times, increases engagement, and helps teams keep up with growing demand. With multichannel support, Jotform AI Agents can operate wherever your users are. Deploy your agents across web, chat widgets, email, phone, WhatsApp, Messenger, Gmail, WordPress, and other communication channels for a unified, consistent support experience. This omnichannel flexibility ensures that your users always receive real-time assistance—no matter the device or platform. For teams requiring voice-based interactions, Jotform offers powerful phone and SMS capabilities. AI Agents can handle incoming calls, conduct natural voice conversations, answer questions, and transcribe spoken messages—all with a friendly, human-like tone. This makes Jotform AI Agents ideal for customer service hotlines, appointment reminders, phone-based support, and automated phone menus. AI Agents can also perform customizable actions based on your workflows. Define specific behaviors, triggers, follow-up steps, or automated tasks for your agent to execute. Whether you want it to qualify leads, send emails, update CRM records, route inquiries, generate reports, or collect data through forms, your AI Agent follows your rules precisely. By combining real-time automation, no-code customization, multichannel support, and intelligent communication, Jotform AI Agents help organizations scale their customer experience effortlessly. Whether you’re a small business or a global enterprise, AI Agents provide the speed, accuracy, and availability needed to support users at every moment.

**Average Rating:** 4.5/5.0

**Total Reviews:** 645

#### Who Is the Company Behind Jotform AI Agents?

- **Seller:** [Jotform](https://www.g2.com/sellers/jotform)
- **Company Website:** www.jotform.com
- **Year Founded:** 2006
- **HQ Location:** San Francisco, California
- **Twitter:** @Jotform  
39,289 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website)  
901 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 73% Small, 11% Medium

#### What Do G2 Reviewers Say About Jotform AI Agents?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Jotform AI Agents, which significantly simplifies survey creation and workflow automation.
- Users value the **easy setup** of Jotform AI Agents, enabling seamless integration into daily business operations.
- Users value the **time-saving capabilities** of Jotform AI Agents, significantly enhancing their productivity in survey creation.
- Users value the **efficiency** of Jotform AI Agents, which streamlines form creation and enhances overall productivity.
- Users appreciate the **setup ease** of Jotform AI Agents, allowing for quick integration into daily activities.

##### Cons

- Users experience **hallucinations and misunderstandings** with Jotform AI Agents, leading to confusion and frustration during interactions.
- Users find the **limited AI capabilities** challenging, especially for customizing workflows and understanding specific needs.
- Users find the **limited features** of Jotform AI Agents restrictive, hindering flexibility in workflows and session management.
- Users find the **inadequate AI features** of Jotform AI Agents frustrating, as it often hallucinates and misinterprets queries.
- Users express frustration over the **poor understanding** of Jotform AI Agents, impacting usability and project success.

#### What Are Recent G2 Reviews of Jotform AI Agents?

**["Easy Setup and Seamless Integration That Boosted My Workflow"](https://www.g2.com/survey_responses/jotform-ai-agents-review-13159490)**

**Rating:** 5.0/5.0 stars

_— Jimoh A._

[Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-13159490)

**["Fast, No-Code AI Assistant That Delivers Contextual Answers"](https://www.g2.com/survey_responses/jotform-ai-agents-review-13188480)**

**Rating:** 5.0/5.0 stars

_— VELYON I._

[Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-13188480)

### [VEED](https://www.g2.com/products/veed/reviews)

VEED is an AI-powered video creation and editing platform that helps creators, marketers, teams and enterprises generate and edit video content at scale. The platform combines advanced AI video generation with simple but powerful editing tools, allowing users to produce professional videos without technical expertise or expensive equipment. From Idea to Video in One Unified Workflow VEED brings video generation and editing together in a single platform so users can create original content through AI video generation, then refine it with professional editing features—all in one workspace. Users no longer need to juggle tools, struggle with editing skills, or deal with production bottlenecks. This integrated approach helps teams scale content production, localize videos across markets, and maintain brand consistency across campaigns. The platform is designed for content creators producing social media and educational videos, marketing teams developing campaign assets, small business owners creating promotional content, and enterprises managing video content at scale. VEED's browser-based interface requires no downloads or installations, making professional video creation accessible from any device with an internet connection. Teams can collaborate on projects in real-time, share feedback, and manage multiple video projects simultaneously. AI Video Generation VEED's video generation capabilities are powered by industry-leading AI from OpenAI, Google, and ElevenLabs and integrated with the latest releases, including Sora and Veo. The platform also features Fabric 1.0, VEED's proprietary AI video model that delivers natural lip-sync synchronization between generated avatars and audio, creating more realistic and engaging video content. Users can: • Transform text scripts into complete videos with AI avatars and dynamic scenes • Generate professional voiceovers in multiple languages and voices using neural text-to-speech technology • Create talking videos with precise lip-sync accuracy using Fabric 1.0 • Create custom visuals, animations, and motion graphics from text prompts • Produce multiple video variations optimized for different platforms and target audiences The video generation workflow allows users to start from scratch with just a text prompt, eliminating the need for filming equipment, studios, or professional on-camera skills. Videos can be customized with brand colors, logos, and style preferences to maintain visual consistency across content. AI-Powered Editing Tools The platform lets creators automate complex editing tasks traditionally requiring professional skills and software expertise. Key editing capabilities include: • Generate and translate automatic subtitles in over 125 languages, with fully customizable styling • Translate spoken audio into multiple languages using AI dubbing. • Intuitive background removal for videos and images—no green screen needed • Detect and remove filler words for cleaner, more professional dialogue • Automatically trim scenes, improve pacing, and remove dead space with Magic Cut • Clean audio and reduce background noise in one click These editing features work alongside traditional video editing tools like timeline editing, transitions, text overlays, and color correction, giving users both AI-powered automation and manual creative control.

**Average Rating:** 4.6/5.0

**Total Reviews:** 2,152

#### Who Is the Company Behind VEED?

- **Seller:** [VEED](https://www.g2.com/sellers/veed-bdac6289-d6d6-4f09-b842-7bac70643e49)
- **Company Website:** www.veed.io
- **Year Founded:** 2018
- **HQ Location:** London, GB
- **Twitter:** @veedstudio  
22,690 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12f15443049cdf9aafad396dc095b2a3affbe4a69921b3fc3b6d3c8ad393a1d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fveedhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
176 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, Owner
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 81% Small, 9% Medium

#### What Do G2 Reviewers Say About VEED?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of VEED, which simplifies editing and enhances content production efficiency.
- Users love the **user-friendly customization options** and AI tools for efficiently creating content and videos.
- Users love the **simple and user-friendly editing** of VEED, making video creation quick and efficient.
- Users love the **user-friendly interface** of VEED, making video editing quick and enjoyable for all.
- Users love the **easy creation** of videos with VEED, appreciating its intuitive interface and seamless editing features.

##### Cons

- Users experience **slow performance** with VEED, leading to frustrating playback issues and decreased overall functionality.
- Users note the **limited features** of VEED, wishing for more transitions to enhance video quality.
- Users find the **pricing to be expensive** , particularly for access to advanced features and AI functions.
- Users note the **AI limitations** in video accuracy and text-to-speech functionality, indicating room for improvement.
- Users find the **limited options** for customization and graphics frustrating, impacting their editing creativity and efficiency.

#### What Are Recent G2 Reviews of VEED?

**["VEED Makes Short Video Editing Fast with Easy Trimming, Text, and Auto Captions"](https://www.g2.com/survey_responses/veed-review-13139966)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/veed-review-13139966)

**["Fast, Intuitive Browser-Based Video Editing with Powerful AI Subtitles"](https://www.g2.com/survey_responses/veed-review-13130374)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/veed-review-13130374)

#### What Are G2 Users Discussing About VEED?

- [Is VEED good for editing?](https://www.g2.com/discussions/is-veed-good-for-editing) - 7 comments, 4 upvotes
- [What are the features of video editing software?](https://www.g2.com/discussions/veed-what-are-the-features-of-video-editing-software) - 1 comment, 1 upvote
- [What can VEED do?](https://www.g2.com/discussions/what-can-veed-do) - 1 comment

### [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)

Marketing Hub consolidates marketing tools and customer data into a unified platform, eliminating scattered point solutions and simplifying software management for modern marketing teams. Core Value Proposition: HubSpot's Marketing Hub solves three critical pain points stemming from disconnected software: fragmented customer data, inefficient execution, and wasted time on tool management. Built as part of the HubSpot CRM platform, Marketing Hub keeps customer data central to all marketing activities– enabling sales alignment and clear ROI tracking across the full platform. Key Capabilities: Unified Data Architecture: Marketing Hub stores all marketing tools and customer data on one platform. This eliminates data silos and provides complete customer context for personalized marketing at scale. Time Efficiency: Marketers save time previously spent switching between applications, reconciling data across systems, and troubleshooting integration issues that plague multi-tool marketing stacks. Smart CRM Integration: Because Marketing Hub operates as part of the HubSpot CRM platform rather than as a standalone tool, customer information, interaction history, and engagement data remain accessible within the marketing workflow without manual data transfer. Sales-Marketing Alignment: With the complete HubSpot CRM platform, marketing and sales teams work in alignment. Unified reporting ties marketing activities to revenue, proving ROI. Marketing Hub vs. Alternatives: Unlike individual marketing tools requiring manual integration and data transfer, Marketing Hub provides a native connection between email marketing, landing pages, social media management, and data analytics. This eliminates integration complexity and data sync challenges that fragment marketing operations. Marketing Hub delivers powerful capabilities without requiring extensive training, dedicated administrators, or technical implementation teams that complex enterprise platforms demand. Teams can adopt and use the system quickly, focusing on execution rather than software management. Who Should Use Marketing Hub: Marketing Hub serves marketing teams experiencing productivity loss from tool fragmentation, marketers requiring complete customer context for effective personalization, and organizations needing to demonstrate clear marketing ROI. The platform scales from small marketing teams to enterprise organizations without proportional increases in system complexity. Outcome: Marketing Hub enables marketers to save valuable time, provide personalized experiences that attract and convert the right customers at scale, and keep data at the center of everything they do– all while scaling their company, not complexity.

**Average Rating:** 4.4/5.0

**Total Reviews:** 14,229

#### Who Is the Company Behind HubSpot Marketing Hub?

- **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot)
- **Company Website:** hubspot.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Coordinator
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 52% Small, 41% Medium

#### What Do G2 Reviewers Say About HubSpot Marketing Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of HubSpot Marketing Hub, which simplifies managing all marketing activities in one platform.
- Users value the **automation tools** in HubSpot Marketing Hub, significantly boosting productivity and simplifying email marketing processes.
- Users love the **beginner-friendly yet powerful features** of HubSpot Marketing Hub, simplifying marketing and automation processes.
- Users love the **powerful automation features** of HubSpot Marketing Hub, enabling efficient lead nurturing and campaign management.
- Users appreciate the **seamless integrations** of HubSpot Marketing Hub, enhancing collaboration between marketing and sales efforts.

##### Cons

- Users find the **learning curve steep** for HubSpot Marketing Hub, requiring time and training to master its features.
- Users find HubSpot Marketing Hub's **limited features** frustrating, lacking essential tools and ease of use compared to competitors.
- Users find HubSpot Marketing Hub to be **expensive** as costs rise significantly with increasing features and contacts.
- Users find the **missing features** in HubSpot Marketing Hub limit flexibility and increase costs as their needs grow.
- Users find HubSpot Marketing Hub's **high pricing** challenging, especially for smaller teams needing advanced features.

#### What Are Recent G2 Reviews of HubSpot Marketing Hub?

**["Centralized Excellence for CRM Management"](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-7359266)**

**Rating:** 5.0/5.0 stars

_— Brenda T._

[Read full review](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-7359266)

**["Powerful GraphQL & UI Extensions That Streamline Complex Workflows"](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-13175350)**

**Rating:** 4.0/5.0 stars

_— Alex F._

[Read full review](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-13175350)

#### What Are G2 Users Discussing About HubSpot Marketing Hub?

- [What are your tips for using HubSpot Marketing Hub effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-hubspot-marketing-hub-effectively) - 3 comments
- [Is HubSpot Marketing Hub worth it?](https://www.g2.com/discussions/is-hubspot-marketing-hub-worth-it) - 7 comments, 3 upvotes
- [How does HubSpot Marketing Hub integrate with other tools to create a cohesive digital marketing strategy?](https://www.g2.com/discussions/how-does-hubspot-marketing-hub-integrate-with-other-tools-to-create-a-cohesive-digital-marketing-strategy) - 2 comments, 2 upvotes
- [What is HubSpot Marketing Hub used for?](https://www.g2.com/discussions/what-is-hubspot-marketing-hub-used-for) - 2 comments, 2 upvotes
- [What is HubSpot software?](https://www.g2.com/discussions/what-is-hubspot-software) - 1 comment

### [Fin](https://www.g2.com/products/fin/reviews)

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,725

#### Who Is the Company Behind Fin?

- **Seller:** [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc)
- **Company Website:** www.intercom.com
- **Year Founded:** 2011
- **HQ Location:** San Francisco, CA
- **Twitter:** @fin\_ai  
45,225 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4ccbb923eea5ff058661d3cb8551a19d9d748d77ac398b352ccf53e3c08ea3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffin%2F&secure%5Burl_type%5D=linkedin_company_website)  
953 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 37% Medium

#### What Do G2 Reviewers Say About Fin?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Fin's **quick and accurate responses** , significantly reducing support workload and enhancing query resolution.
- Users find Fin's **ease of use** exceptional, with intuitive navigation and helpful features simplifying the overall experience.
- Users value the **ease of use** of Fin, enjoying streamlined onboarding and effective conversation tracking features.
- Users value the **efficiency** of Fin, appreciating its easy integration and intuitive interface for seamless operations.
- Users appreciate the **automation features** of Fin, enhancing efficiency and client management without overwhelming support teams.

##### Cons

- Users find the lack of **missing features** in Fin limits usability and complicates user experience significantly.
- Users find Fin's **lack of nuance and outdated information** frustrating, often leading to verification with human support.
- Users find the **limited features** of Fin restrict their ability to fully leverage its capabilities and control.
- Users experience a **steep learning curve** with Fin, finding its setup and functionality demanding and complex.
- Users express concerns over Fin's **high pricing** , with many features requiring additional payment, leading to unexpected bills.

#### What Are Recent G2 Reviews of Fin?

**["Efficient AI Support with Some Routing Challenges"](https://www.g2.com/survey_responses/fin-review-7350999)**

**Rating:** 4.0/5.0 stars

_— Marianna A._

[Read full review](https://www.g2.com/survey_responses/fin-review-7350999)

**["End: Efficient technical support and an easy-to-use platform"](https://www.g2.com/survey_responses/fin-review-13135986)**

**Rating:** 4.5/5.0 stars

_— Ricardo M._

[Read full review](https://www.g2.com/survey_responses/fin-review-13135986)

#### What Are G2 Users Discussing About Fin?

- [How is Intercom reshaping the landscape of customer communication and engagement?](https://www.g2.com/discussions/how-is-intercom-reshaping-the-landscape-of-customer-communication-and-engagement) - 1 comment
- [What is Intercom used for?](https://www.g2.com/discussions/what-is-intercom-used-for) - 3 comments
- [Does intercom have live chat?](https://www.g2.com/discussions/does-intercom-have-live-chat) - 2 comments
- [What is intercom app used for?](https://www.g2.com/discussions/what-is-intercom-app-used-for) - 1 comment
- [How does Intercom chat work?](https://www.g2.com/discussions/how-does-intercom-chat-work) - 1 comment

### [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews)

ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 450+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. The AI Agent Orchestrator coordinates teams of specialized agents to handle complex, multi-step workflows that single-agent solutions can't manage. For over 20 years, ServiceNow has powered work for the world's leading companies. 85% of the Fortune 500 trust ServiceNow, powering 80 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow.

**Average Rating:** 4.3/5.0

**Total Reviews:** 440

#### Who Is the Company Behind ServiceNow AI Agents?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Company Website:** www.servicenow.com
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 34% Large, 17% Medium

#### What Do G2 Reviewers Say About ServiceNow AI Agents?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficiency** of ServiceNow AI Agents, benefiting from easy setup and powerful workflow automation.
- Users appreciate the **ease of use** of ServiceNow AI Agents, enabling efficient task automation and seamless workflows integration.
- Users value the **automation of repetitive tasks** with ServiceNow AI Agents, enhancing efficiency and reducing manual errors.
- Users appreciate the **easy integrations** of ServiceNow AI Agents, enhancing workflows and boosting efficiency for support teams.
- Users find ServiceNow AI Agents **highly effective for automating workflows** , enhancing speed and accuracy in issue resolution and communication.

##### Cons

- Users find that the **inaccuracy** of ServiceNow AI Agents leads to confusion and reduces trust in its effectiveness.
- Users express frustration with the **poor understanding** of ServiceNow AI Agents, leading to generic responses and confusion.
- Users find the **complex configuration** of ServiceNow AI Agents time-consuming and challenging for effective real-world application.
- Users find the **limited responsiveness** of ServiceNow AI Agents frustrating, as they struggle with nuanced questions and customization.
- Users find the **setup and customization process complex** , requiring significant learning and background knowledge to navigate effectively.

#### What Are Recent G2 Reviews of ServiceNow AI Agents?

**["Native AI agents that finally run on governed platform data"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)**

**Rating:** 5.0/5.0 stars

_— rajesh s._

[Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)

**["ServiceNow AI Agents Feel Like a Perfect Team Member"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278)**

**Rating:** 4.0/5.0 stars

_— Bart K._

[Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278)

### [ClickUp](https://www.g2.com/products/clickup/reviews)

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12,906

#### Who Is the Company Behind ClickUp?

- **Seller:** [ClickUp](https://www.g2.com/sellers/clickup)
- **Company Website:** ClickUp.com
- **Year Founded:** 2017
- **HQ Location:** San Diego, California
- **Twitter:** @clickup  
69,539 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12451d66d580078c16b08985ccc98dcf8d832565fb04a9665439cfd4f2a74fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12949663%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,526 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Project Manager
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 77% Small, 19% Medium

#### What Do G2 Reviewers Say About ClickUp?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise ClickUp for its **ease of use** , enhancing collaboration and project management efficiency effortlessly.
- Users value the **robust task management capabilities** of ClickUp, enhancing organization, productivity, and overall workflow efficiency.
- Users value ClickUp's **robust features and flexibility** , significantly enhancing productivity and project visibility across teams.
- Users appreciate the **flexibility and comprehensive integration** of ClickUp, enhancing teamwork and project execution efficiency.
- Users appreciate the **effective collaboration** of ClickUp, enabling seamless teamwork and task management on a single platform.

##### Cons

- Users find **missing features** frustrating in ClickUp, especially when crucial tools are restricted by paywalls and limits.
- Users find the **learning curve for beginners** to be challenging, requiring time to adapt and master the system.
- Users find ClickUp has **limited features** , lacking integrations and complex functionalities, impacting usability and flexibility.
- Users find ClickUp's interface **not intuitive** , complicating the discovery of features and overall user experience.
- Users report experiencing **slow loading** times in ClickUp, impacting overall efficiency and user experience.

#### What Are Recent G2 Reviews of ClickUp?

**["Turns Emails into Tasks Effortlessly—A Huge Help for Staying on Top of My Inbox"](https://www.g2.com/survey_responses/clickup-review-13188166)**

**Rating:** 5.0/5.0 stars

_— Taylor O._

[Read full review](https://www.g2.com/survey_responses/clickup-review-13188166)

**["BEST Project Management and Dashboard Tool on the Planet"](https://www.g2.com/survey_responses/clickup-review-6899099)**

**Rating:** 4.5/5.0 stars

_— Katrina J._

[Read full review](https://www.g2.com/survey_responses/clickup-review-6899099)

#### What Are G2 Users Discussing About ClickUp?

- [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes
- [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes
- [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 4 comments, 3 upvotes
- [Who uses ClickUp?](https://www.g2.com/discussions/who-uses-clickup) - 14 comments, 4 upvotes
- [Is ClickUp really free?](https://www.g2.com/discussions/is-clickup-really-free) - 12 comments, 3 upvotes

### [SOCi](https://www.g2.com/products/soci/reviews)

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,493

#### Who Is the Company Behind SOCi?

- **Seller:** [SOCi](https://www.g2.com/sellers/soci)
- **Company Website:** www.soci.ai
- **Year Founded:** 2012
- **HQ Location:** San Diego, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f30660293f046bdf007cf6ccdb8a88b1f8ee00b070671c1b2c97987b513b045&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoci-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
624 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Property Manager
- **Top Industries:** Real Estate, Marketing and Advertising
- **Company Size:** 50% Small, 29% Medium

#### What Do G2 Reviewers Say About SOCi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SOCi, enjoying hassle-free onboarding and simple content management across platforms.
- Users value the **easy and convenient post scheduling** of SOCi, allowing them to stay organized and efficient.
- Users find SOCi **exceptionally helpful** for managing reviews and social media, with easy setup and responsive support.
- Users value the **centralized management** of SOCi, as it simplifies their social media handling and saves time.
- Users praise SOCi for its **ease of scheduling** , enabling effective management of social media across multiple platforms seamlessly.

##### Cons

- Users criticize SOCi for **missing features** such as robust customizations and improved reporting capabilities, impacting efficiency.
- Users find SOCi has **limited features** , lacking options for customization and necessary tools for effective social media management.
- Users are frustrated by **posting issues** in SOCi, including lack of calendar integration and inability to delete posts.
- Users note a **steep learning curve** for SOCi, requiring time and additional training to feel proficient.
- Users feel that SOCi requires **improvement in accuracy and flexibility** for reporting and listings management.

#### What Are Recent G2 Reviews of SOCi?

**["SOCI streamlines social media management, boosting online presence and accountability"](https://www.g2.com/survey_responses/soci-review-9655437)**

**Rating:** 5.0/5.0 stars

_— Stephanie O._

[Read full review](https://www.g2.com/survey_responses/soci-review-9655437)

**["Easy Multi-Platform Scheduling at Scale with Top-Notch Support"](https://www.g2.com/survey_responses/soci-review-13078919)**

**Rating:** 5.0/5.0 stars

_— Brennen W._

[Read full review](https://www.g2.com/survey_responses/soci-review-13078919)

### [Profound](https://www.g2.com/products/profound/reviews)

Profound helps the world’s biggest brands, including 10% of the Fortune 500, win more business from ChatGPT, Gemini, and other LLMs. With Profound, marketers get the full cycle of insight, action, and measurement. We provide the proprietary data, AI agents, and analytics you need to build high-impact campaigns that improve your visibility in AI search. As a result, teams at Ramp, DocuSign, and Figma use Profound daily to monitor their brand presence, identify high-value opportunities, and deploy AI agents that move the needle for agent engine optimization (AEO). Here’s what you get with Profound: Insights backed by data. Prompt Volumes is a proprietary dataset that creates the first accurate estimation of search conversations on LLMs. This lets you can pinpoint real, high-volume conversations relevant to your business, and inject your brand voice at scale. And, Answer Engine Insights then analyzes your brand's presence across ChatGPT, Perplexity, Gemini, and Copilot, showing how often you're mentioned, how you rank against competitors, sentiment trends, and which platforms drive the most visibility. Opportunities listed by highest potential impact. The Opportunities feature pinpoints where your brand visibility is weakest and tells you exactly what content will help you break into more AI search conversations. Each Opportunity is ranked by effort and impact, from net new content to existing optimizations. Profound Agents to take action autonomously. Agents autonomously use Profound's data to draft highly relevant articles, content briefs, landing pages, and optimizations. Through our integrations, they can notify teams for review via Slack, stage and publish directly in CMSs like WordPress, Sanity, and Contentful, or build presentations with Gamma. Our Agents can also perform deep research, use LLMs, build site maps, and more. Embedded analytics to measure true impact. Agent Analytics tracks what traditional analytics platforms like GA4 and Cloudflare miss. With infrastructure-level monitoring, see how bots and crawlers from AI platforms access your website: which pages crawlers visit, how often they return, and traffic and conversions from real users who were referred to your site via AI search. The Answer Engine Optimization (AEO) platform that drives results. Ramp used Profound to become the 5th most visible fintech brand in the world in a matter of weeks. "Profound allowed us to uncover behavioral patterns that traditional SEO tools couldn't capture. By analyzing long-tail queries in LLMs, we gained data-driven insights that let us run more targeted tests and stay ahead in AI-driven search." — Ashley Nguyen, SEO Strategist at Ramp Join the industry-leading marketing teams using Profound to control how their brands show up in AI search.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,120

#### Who Is the Company Behind Profound?

- **Seller:** [Profound](https://www.g2.com/sellers/profound-d24227c1-f7ad-47c0-a57d-e2432d418f1c)
- **Company Website:** www.tryprofound.com
- **Year Founded:** 2024
- **HQ Location:** N/A
- **Twitter:** @tryprofound  
9,751 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88623bc300bd6be5dcfbe67e596cf358c8b621ac5dee38b57d1a602a9c7990c4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftryprofound&secure%5Burl_type%5D=linkedin_company_website)  
260 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** SEO Manager, Founder
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 47% Medium, 27% Large

#### What Are Recent G2 Reviews of Profound?

**["Clean Dashboard and Weekly Summaries Make AI Visibility Easy to Track"](https://www.g2.com/survey_responses/profound-review-12972914)**

**Rating:** 4.5/5.0 stars

_— Nino G._

[Read full review](https://www.g2.com/survey_responses/profound-review-12972914)

**["Powerful, Easy-to-Use Agents That Turn Insights Into Action"](https://www.g2.com/survey_responses/profound-review-12960201)**

**Rating:** 4.5/5.0 stars

_— Sara M._

[Read full review](https://www.g2.com/survey_responses/profound-review-12960201)

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 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
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Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated 

Top Tools at a Glance

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Salesforce-native autonomous CRM workflow agents

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User Review

"Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem"

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Salesforce-native AI SDR for inbound pipeline conversion

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User Review

"Intuitive Chat Experiences with Powerful AI SDR and Exceptional Support"

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Inbound and outbound voice agent deployment

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User Review

"Property Management Made Easy!"

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M365-native workflow automation and summarization agents

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User Review

"Seamless MicoSoft + MicroSoft365 Integration That Saves Time"

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No-code conversational agent deployment across channels

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User Review

"Fast, No-Code AI Assistant That Delivers Contextual Answers"

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AI-assisted video editing with auto-captioning

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User Review

"VEED Makes Short Video Editing Fast with Easy Trimming, Text, and Auto Captions"

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AI-assisted multi-channel lead nurturing automation

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User Review

"Centralized Excellence for CRM Management"

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