# Best AI Agents - Page 161 *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* The best AI agents software in 2026 is Salesforce Agentforce, rated 4.3 out of 5 on G2 based on 1,100+ verified reviews. For voice-based automation, Retell AI leads with the highest user rating at 4.8 stars across 2,300+ reviews. Microsoft Copilot offers a strong alternative for teams already invested in the Microsoft 365 ecosystem. 1. Salesforce Agentforce — 4.3/5 (1,100+ reviews): Salesforce-native autonomous CRM workflow agents 2. Microsoft Copilot — 4.4/5 (300+ reviews): M365-native workflow automation and summarization agents 3. Retell AI — 4.8/5 (2,600+ reviews): Inbound and outbound voice agent deployment 4. Jotform AI Agents — 4.5/5 (700+ reviews): No-code conversational agent deployment across channels 5. VEED — 4.6/5 (2,100+ reviews): AI-assisted video editing with auto-captioning *Updated June 2026. Based on 2026 G2 verified review data across 5 products.* ## Top AI Agents at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,163 reviews) | Salesforce-native autonomous CRM workflow agents | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" | | 2 | [Rippling](https://www.g2.com/products/rippling/reviews) | 4.8/5.0 (11,578 reviews) | — | "[All-in-One HR Platform That Streamlines Payroll, Time Tracking, and Access Management](https://www.g2.com/survey_responses/rippling-review-13091087)" | | 3 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,396 reviews) | — | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" | | 4 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,614 reviews) | Inbound and outbound voice agent deployment | "[Property Management Made Easy!](https://www.g2.com/survey_responses/retell-ai-review-13024552)" | | 5 | [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) | 4.4/5.0 (299 reviews) | M365-native workflow automation and summarization agents | "[Microsoft Copilot Saves Time with Fast Summaries, Drafting, and Research Help](https://www.g2.com/survey_responses/microsoft-copilot-review-12996818)" | | 6 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (641 reviews) | No-code conversational agent deployment across channels | "[Interactive, Smart AI Agents That Seamlessly Integrate with Jotform Apps](https://www.g2.com/survey_responses/jotform-ai-agents-review-13063306)" | | 7 | [VEED](https://www.g2.com/products/veed/reviews) | 4.6/5.0 (2,146 reviews) | AI-assisted video editing with auto-captioning | "[VEED Makes Short Video Editing Fast with Easy Trimming, Text, and Auto Captions](https://www.g2.com/survey_responses/veed-review-13139966)" | | 8 | [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5.0 (14,215 reviews) | AI-assisted multi-channel lead nurturing automation | "[All-in-One Hubspot with Seamless Integrations and Invaluable CSM Support](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-12964858)" | | 9 | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5.0 (3,725 reviews) | Knowledge-base-grounded tier-1 support deflection | "[End: Efficient technical support and an easy-to-use platform](https://www.g2.com/survey_responses/fin-review-13135986)" | | 10 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (436 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" | ## G2 Grid® for AI Agents ![G2 Grid® for AI Agents plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=43119&focus%5B%5D=53090&focus%5B%5D=1437428&focus%5B%5D=1594735&focus%5B%5D=159846&focus%5B%5D=1371397&focus%5B%5D=364) Highlighted products: Salesforce Agentforce, Insider One, Rippling, Jotform AI Agents, Microsoft Copilot, VEED, Retell AI, and HubSpot Marketing Hub. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=insider-one&focus%5B%5D=rippling&focus%5B%5D=jotform-ai-agents&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=veed&focus%5B%5D=retell-ai&focus%5B%5D=hubspot-marketing-hub) ## How Many AI Agents Products Does G2 Track? **Total Products under this Category:** 2,370 ### Category Stats (Jul 2026) - **Average Rating**: 4.63/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Stripe (+5.81%) - Among all products in this category, Stripe recorded the largest rating increase compared to last month *Last updated: July 22, 2026* ## How Does G2 Rank AI Agents Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 278,000+ Authentic Reviews - 2,370+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### SAS Viya SAS Viya is a cloud-native data and AI platform that enables teams to build, deploy and scale explainable AI that drives trusted, confident decisions. It unites the entire data and AI life cycle and empowers teams to innovate quickly while balancing speed, automation and governance by design. Viya unifies data management, advanced analytics and decisioning in a single platform, so organizations can move from experimentation to production with confidence, delivering measurable business impact that is secure, explainable and scalable across any environment. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010752&secure%5Bchosen_at%5D=2026-07-23T16%3A44%3A17Z&secure%5Bdisplayable_resource_id%5D=1010752&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010752&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1327283&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents&secure%5Btoken%5D=d3471342925f47f9a81d677ea17957f25a0349bcf6171484346e4ec29dcda64a&secure%5Burl%5D=https%3A%2F%2Fwww.sas.com%2Fgms%2Fredirect.jsp%3Fdetail%3DPLN73455_275629423&secure%5Burl_type%5D=custom_url) --- ## What Is AI Agents? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)