# Best AI Agents - Page 10 *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* The best AI agents software in 2026 is Salesforce Agentforce, rated 4.3 out of 5 on G2 based on 1,100+ verified reviews. For voice-based automation, Retell AI leads with the highest user rating at 4.8 stars across 2,300+ reviews. Microsoft Copilot offers a strong alternative for teams already invested in the Microsoft 365 ecosystem. 1. Salesforce Agentforce — 4.3/5 (1,100+ reviews): Salesforce-native autonomous CRM workflow agents 2. Microsoft Copilot — 4.4/5 (300+ reviews): M365-native workflow automation and summarization agents 3. Retell AI — 4.8/5 (2,600+ reviews): Inbound and outbound voice agent deployment 4. Jotform AI Agents — 4.5/5 (700+ reviews): No-code conversational agent deployment across channels 5. VEED — 4.6/5 (2,100+ reviews): AI-assisted video editing with auto-captioning *Updated June 2026. Based on 2026 G2 verified review data across 5 products.* ## Top AI Agents at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,163 reviews) | Salesforce-native autonomous CRM workflow agents | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" | | 2 | [Rippling](https://www.g2.com/products/rippling/reviews) | 4.8/5.0 (11,578 reviews) | — | "[All-in-One HR Platform That Streamlines Payroll, Time Tracking, and Access Management](https://www.g2.com/survey_responses/rippling-review-13091087)" | | 3 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,396 reviews) | — | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" | | 4 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,614 reviews) | Inbound and outbound voice agent deployment | "[Property Management Made Easy!](https://www.g2.com/survey_responses/retell-ai-review-13024552)" | | 5 | [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) | 4.4/5.0 (299 reviews) | M365-native workflow automation and summarization agents | "[Microsoft Copilot Saves Time with Fast Summaries, Drafting, and Research Help](https://www.g2.com/survey_responses/microsoft-copilot-review-12996818)" | | 6 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (641 reviews) | No-code conversational agent deployment across channels | "[Interactive, Smart AI Agents That Seamlessly Integrate with Jotform Apps](https://www.g2.com/survey_responses/jotform-ai-agents-review-13063306)" | | 7 | [VEED](https://www.g2.com/products/veed/reviews) | 4.6/5.0 (2,145 reviews) | AI-assisted video editing with auto-captioning | "[VEED Makes Short Video Editing Fast with Easy Trimming, Text, and Auto Captions](https://www.g2.com/survey_responses/veed-review-13139966)" | | 8 | [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5.0 (14,213 reviews) | AI-assisted multi-channel lead nurturing automation | "[All-in-One Hubspot with Seamless Integrations and Invaluable CSM Support](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-12964858)" | | 9 | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5.0 (3,723 reviews) | Knowledge-base-grounded tier-1 support deflection | "[End: Efficient technical support and an easy-to-use platform](https://www.g2.com/survey_responses/fin-review-13135986)" | | 10 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (436 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" | ## G2 Grid® for AI Agents ![G2 Grid® for AI Agents plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=53090&focus%5B%5D=43119&focus%5B%5D=1371397&focus%5B%5D=1594735&focus%5B%5D=1437428&focus%5B%5D=159846&focus%5B%5D=364) Highlighted products: Salesforce Agentforce, Rippling, Insider One, Retell AI, Microsoft Copilot, Jotform AI Agents, VEED, and HubSpot Marketing Hub. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=retell-ai&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=jotform-ai-agents&focus%5B%5D=veed&focus%5B%5D=hubspot-marketing-hub) ## How Many AI Agents Products Does G2 Track? **Total Products under this Category:** 2,368 ### Category Stats (Jul 2026) - **Average Rating**: 4.63/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: MimikFlow (+5.56%) - Among all products in this category, MimikFlow recorded the largest rating increase compared to last month *Last updated: July 21, 2026* ## How Does G2 Rank AI Agents Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 278,300+ Authentic Reviews - 2,368+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which AI Agents Is Best for Your Use Case? - **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - **Highest Performer:** [Aircall](https://www.g2.com/products/aircall/reviews) - **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Best Free Software:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) --- **Sponsored** ### Smartsheet Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010752&secure%5Bchosen_at%5D=2026-07-22T08%3A33%3A43Z&secure%5Bdisplayable_resource_id%5D=2360&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=530&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=530&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents&secure%5Btoken%5D=0dd6a6deedf8086563d0527f3a78a56e029126641574b9fe7e9ee1d12f19006f&secure%5Burl%5D=https%3A%2F%2Fwww.smartsheet.com%2Fs%2Fproject-management%3Futm_source%3DG2%26utm_medium%3Daffiliate%26utm_campaign%3Daff-pm-us-ca-g2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated AI Agents Products in 2026? ### 1. [ihiring.ai](https://www.g2.com/products/ihiring-ai/reviews) ihiring.ai is a powerful end-to-end dynamic human like AI two-way Video Interview, hiring automation, talent assessment platform designed to revolutionize recruitment and hiring for businesses of all sizes along with talent management under one roof. Powered by advanced artificial intelligence and machine learning, it streamlines every stage of hiring and talent management process along with candidate ranking to AI-led interviews and unbiased evaluations eliminating the inefficiencies of traditional recruitment. At its core, ihiring.ai features "SAM", the Human-like AI Interviewer, which is capable of conducting 1000+ dynamic video interviews simultaneously every day. SAM thinks, asks counter follow up questions, records, analyzes, and evaluates candidates core and key skills in real time, detecting anomalies such as impersonation, suspicious actions during interview, or use of unauthorized 3rd party help, ensuring complete hiring integrity. This automation not only reduces the time to hire but also removes human bias, allowing decisions to be made purely on skills and competencies. What sets ihiring.ai apart is its adaptive intelligence. It analyzes candidate behavior, uncovers key qualities beyond the resume, and uses conversational AI techniques to help candidates feel at ease during high-pressure, scenario-based questions. The platform’s scalable infrastructure supports high-volume recruitment without the scheduling bottlenecks common in traditional methods. HR teams, staffing agencies, and growing businesses can assess a vast pool of applicants in few hours effortlessly, focusing only on the most qualified candidates identified through advanced AI/ML-driven video interview and scoring. Beyond interviews, ihiring.ai integrates seamlessly with applicant tracking systems (ATS) and reporting tools, delivering actionable insights for data-driven decision-making within existing workflows. Its advanced algorithms evaluate candidates’ core analytical skills, thought process, communication and articulation style, and behavioral cues providing a holistic view of each applicant’s suitability and working style. Whether you are a startup scaling your workforce, a staffing/recruiting firm managing multiple clients, or an tech/non-tech enterprise optimizing its hiring funnel, ihiring.ai transforms recruitment into a faster, fairer, and smarter process. The result is reduced costs, better quality hires, and a streamlined path to securing top talent with all in one powerful platform and allowing your HR, TA, and hiring teams to focus on other critical priorities instead of spending time and energy screening and interviewing each candidate manually. **Average Rating:** 4.9/5.0 **Total Reviews:** 14 **Who Is the Company Behind ihiring.ai?** - **Seller:** [ihiring](https://www.g2.com/sellers/ihiring) - **Year Founded:** 2024 - **HQ Location:** San Francisco, US - **Twitter:** @ihiring_ai (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ihiringai/?viewAsMember=true (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Enterprise, 25% Mid-Market #### What Are ihiring.ai's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - AI Technology (13 reviews) - Helpful (13 reviews) - Experience (11 reviews) - Scheduling Ease (11 reviews) ### What Do G2 Reviewers Say About ihiring.ai? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** on ihiring.ai remarkable, enjoying straightforward login and effortless scheduling options. - Users commend the **human-like interaction** with the AI interviewer, enhancing confidence and comfort during the interview process. - Users appreciate the **seamless and flexible interview experience** offered by ihiring.ai, enhancing confidence and reducing common challenges. - Users value the **realistic interaction** with AI interviewer "Sam", enhancing their confidence and overall interview experience. - Users value the **ease of scheduling** interviews seamlessly, leading to a stress-free and efficient recruitment process. #### What Are Recent G2 Reviews of ihiring.ai? **"[Futuristic Way of Giving Interviews](https://www.g2.com/survey_responses/ihiring-ai-review-11728576)"** **Rating:** 5.0/5.0 stars *— Sai Charan G.* [Read full review](https://www.g2.com/survey_responses/ihiring-ai-review-11728576) --- **"[Stress-Free Interview Experience with Ihiring's Human-Like AI interviewer "SAM"](https://www.g2.com/survey_responses/ihiring-ai-review-12048951)"** **Rating:** 4.5/5.0 stars *— Takkasila L.* [Read full review](https://www.g2.com/survey_responses/ihiring-ai-review-12048951) --- ### 2. [Kindly](https://www.g2.com/products/kindly/reviews) Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? - Less maintenance and more content production. The flat structure reduces time spent building and maintaining the chatbot. - Easy to customize. No coding needed for the chatbot to fit your branding. - Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Tele2, VOI, Boozt Fashion, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers and other relevant systems such as Dixa, Salesforce, Voyado, Zendesk, and Ingrid among others. **Average Rating:** 4.9/5.0 **Total Reviews:** 32 **Who Is the Company Behind Kindly?** - **Seller:** [Kindly](https://www.g2.com/sellers/kindly) - **Year Founded:** 2016 - **HQ Location:** Oslo, NO - **LinkedIn® Page:** https://www.linkedin.com/company/kindlyai/ (99 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 44% Mid-Market, 41% Small-Business #### What Are Kindly's Pros and Cons? **Pros:** - Customer Support (6 reviews) - Ease of Use (6 reviews) - Helpful (6 reviews) - Experience Satisfaction (3 reviews) - Features (3 reviews) **Cons:** - Learning Curve (2 reviews) - Steep Learning Curve (2 reviews) - Chatbot Issues (1 reviews) - Complexity (1 reviews) - Complex Usability (1 reviews) ### What Do G2 Reviewers Say About Kindly? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer support** provided by Kindly, noting their genuine interest in helping businesses succeed. - Users appreciate the **intuitive ease of use** of Kindly, making setup and navigation a breeze. - Users value the **genuine support** from Kindly's team, enhancing their business efficiency and customer experience significantly. - Users appreciate the **easy implementation and improvement** of Kindly, greatly enhancing the overall customer experience. - Users value the **intuitive design and time-saving features** of Kindly, alongside responsive customer support and customization options. **Cons:** - Users find the **learning curve challenging** , especially for newcomers who struggle with navigation and settings clarity. - Users note a **steep learning curve** for newcomers, particularly in navigating settings and understanding features. - Users find the **extra work and maintenance** required for the AI chatbot to be a significant drawback, despite long-term savings. - Users find the **complexity of settings** challenging, as it's often unclear where to make specific adjustments. - Users find the **complex usability** confusing, especially when navigating between settings and context fields. #### What Are Recent G2 Reviews of Kindly? **"[Easy to work with, awesome.](https://www.g2.com/survey_responses/kindly-review-8853265)"** **Rating:** 5.0/5.0 stars *— Emil A.* [Read full review](https://www.g2.com/survey_responses/kindly-review-8853265) --- **"[I couldn't recommend working with Kindly enough.](https://www.g2.com/survey_responses/kindly-review-8744213)"** **Rating:** 5.0/5.0 stars *— John S.* [Read full review](https://www.g2.com/survey_responses/kindly-review-8744213) --- #### What Are G2 Users Discussing About Kindly? - [What is Kindly used for?](https://www.g2.com/discussions/what-is-kindly-used-for) ### 3. [MindHunters AI](https://www.g2.com/products/mindhunters-ai/reviews) MindHunters AI is a next-generation Conversational AI platform designed for both voice and text communication across inbound and outbound channels. Our solution helps businesses automate customer interactions, increase sales performance, and ensure no lead or query is ever missed. Whether you're handling inbound customer support or outbound customer engagement, MindHunters AI empowers your team with scalable, intelligent agents that integrate seamlessly into your CRM, VOIP, and communication channels like Phone, WhatsApp, Telegram, SMS, email, Messenger and Instagram DM. Our platform supports full AI orchestration, giving you the freedom to choose any LLM provider (OpenAI, Anthropic, Mistral, or open-source on your own NVIDIA infrastructure). With our training simulation interface, you can test and refine AI agents before deployment—no guesswork, just results. 💡 Key Features Omni-channel Conversational AI (Voice & Messaging) Scenario-Based Automation with custom workflows CRM, VOIP & Text-to-Speech Integration Lead Qualification, Sales, and Support Bots Simulation Training Engine for pre-launch testing Industry-Agnostic Design with prebuilt templates for automotive, healthcare, e-commerce, real estate, and more BYO-LLM flexibility for maximum customization **Average Rating:** 4.9/5.0 **Total Reviews:** 7 **Who Is the Company Behind MindHunters AI?** - **Seller:** [MindHunters AI](https://www.g2.com/sellers/mindhunters-ai) - **Year Founded:** 2024 - **HQ Location:** Newark, US - **LinkedIn® Page:** https://www.linkedin.com/company/mindhunters-ai/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are MindHunters AI's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Customer Engagement (4 reviews) - Features (3 reviews) - Setup Ease (3 reviews) - Automation (2 reviews) **Cons:** - AI Limitations (1 reviews) - Complex Configuration (1 reviews) - Limited AI (1 reviews) - Limited Features (1 reviews) - Long Wait Times (1 reviews) ### What Do G2 Reviewers Say About MindHunters AI? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of MindHunters AI, enabling quick setup and effective lead engagement for all skill levels. - Users highlight the **exceptional customer engagement** capabilities of MindHunters AI, enhancing interactions and boosting conversions effortlessly. - Users highlight the **ease of use and rapid integration** of MindHunters AI, enhancing lead engagement and customer interactions. - Users praise the **setup ease** of MindHunters AI, allowing quick integration and immediate utilization of its capabilities. - Users value the **automation capabilities** of MindHunters AI, streamlining lead engagement and enhancing overall efficiency. **Cons:** - Users find the **multiagent collaboration capabilities limited** , requesting improved task assignment and workflow management features. - Users find the **complex configuration** initially overwhelming, though support is available for assistance with questions. - Users find the **limited multiagent collaboration** of MindHunters AI hinders efficient teamwork and workflow management. - Users find the **multiagent collaboration features limited** , hoping for improved task management and streamlined coordination in future updates. - Users experience **long wait times** during dialogues, which can be frustrating but may improve soon. #### What Are Recent G2 Reviews of MindHunters AI? **"[A game-changer for modern sales teams and for inbound/outbound management](https://www.g2.com/survey_responses/mindhunters-ai-review-11606797)"** **Rating:** 5.0/5.0 stars *— Kevin M.* [Read full review](https://www.g2.com/survey_responses/mindhunters-ai-review-11606797) --- **"[Instant customer engagement](https://www.g2.com/survey_responses/mindhunters-ai-review-11499576)"** **Rating:** 5.0/5.0 stars *— Kyle T.* [Read full review](https://www.g2.com/survey_responses/mindhunters-ai-review-11499576) --- ### 4. [Outboundry](https://www.g2.com/products/outboundry-outboundry/reviews) Outboundry is an AI-powered outbound sales platform that helps businesses automate prospecting, lead generation, and multi-channel outreach to consistently book more sales meetings. It combines sales intelligence, email outreach automation, LinkedIn automation, and email deliverability tools into a single platform designed for modern outbound teams. With Outboundry’s built-in B2B Lead Finder, users can discover verified business contacts by searching across company attributes, industries, job titles, technologies used, and other advanced filters. This allows sales teams, agencies, and founders to quickly build highly targeted prospect lists without relying on multiple data providers. The platform also includes email finding and verification, ensuring teams work with accurate contact data and maintain high campaign performance. Outboundry enables users to run automated multi-channel outreach campaigns across email and LinkedIn. Sales teams can create personalized sequences that include cold emails, follow-ups, and LinkedIn touches, helping them engage prospects across multiple channels while maintaining consistent follow-ups. Campaign automation allows teams to scale outreach while still delivering personalized messaging. Email deliverability is a core part of the Outboundry platform. It includes advanced features such as AI-powered email warmup, inbox reputation monitoring, sending limits management, and smart sending infrastructure to help ensure emails land in prospects’ primary inbox instead of spam. These deliverability tools help protect domain reputation and improve overall campaign results. Outboundry also provides campaign analytics and performance insights that allow teams to track key outbound metrics such as open rates, reply rates, and campaign engagement. These insights help sales teams continuously optimize targeting, messaging, and outreach timing to improve conversion rates. Designed for sales teams, lead generation agencies, founders, and outbound-driven companies, Outboundry eliminates the need for multiple disconnected tools by bringing prospect discovery, outreach automation, deliverability management, and campaign analytics together in one platform. Whether you're running cold email campaigns, scaling LinkedIn outreach, or building a predictable outbound pipeline, Outboundry provides the tools and automation needed to generate qualified leads and grow revenue faster. **Average Rating:** 4.8/5.0 **Total Reviews:** 6 **Who Is the Company Behind Outboundry?** - **Seller:** [Outboundry](https://www.g2.com/sellers/outboundry-c7cdced9-d89f-4f3f-8661-98f506149bde) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/outboundryhq (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of Outboundry? **"[Seamless Multi-Channel Lead Generation](https://www.g2.com/survey_responses/outboundry-review-12674987)"** **Rating:** 5.0/5.0 stars *— Akshay R.* [Read full review](https://www.g2.com/survey_responses/outboundry-review-12674987) --- **"[Efficient Multi-Channel Outreach Tool](https://www.g2.com/survey_responses/outboundry-review-11428752)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/outboundry-review-11428752) --- ### 5. [Relevance AI](https://www.g2.com/products/relevance-ai/reviews) Relevance AI is the home of the AI workforce: where anyone can build and recruit teams of AI agents to complete tasks on autopilot. Our no-code platform is built for ops teams, no technical background required. Subject-matter experts can use Relevance to design powerful AI agents and AI teams without relying on developer resources. Scale excellence across every area or team with your intelligent, purpose-built AI workforce. **Average Rating:** 4.3/5.0 **Total Reviews:** 20 **Who Is the Company Behind Relevance AI?** - **Seller:** [Relevance AI](https://www.g2.com/sellers/relevance-ai) - **Year Founded:** 2020 - **HQ Location:** Sydney, Australia - **Twitter:** @RelevanceAI_ (3,784 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/relevanceai (121 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 85% Small-Business, 10% Mid-Market #### What Are Relevance AI's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Features (8 reviews) - AI Integration (7 reviews) - Customization (7 reviews) - Efficiency (7 reviews) **Cons:** - Cost (5 reviews) - Expensive (4 reviews) - Interface Complexity (3 reviews) - Limited Features (3 reviews) - Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Relevance AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Relevance AI, enjoying its intuitive setup and seamless management of agents. - Users value the **incredible versatility** of Relevance AI, enabling custom agents for various functions effortlessly. - Users appreciate the **advanced AI integration** of Relevance AI, which enhances efficiency and reduces manual workload. - Users value the **extensive customization options** in Relevance AI, enabling tailored solutions for diverse needs and functions. - Users commend **efficiency** in Relevance AI, benefiting from automated tasks and reliable, secured results across various applications. **Cons:** - Users find the **high cost** of Relevance AI prohibitive and frustrating, especially when unable to utilize the service. - Users express frustration over the **high costs** of Relevance AI, making it less accessible for general use. - Users find the **interface complex** , citing a confusing onboarding experience and busy design that hinders usability. - Users find the **limited features** of Relevance AI frustrating, as they lack important tools for optimal performance. - Users find the **learning curve challenging** , with onboarding being confusing and no in-person training available. #### What Are Recent G2 Reviews of Relevance AI? **"[The Best Platform for Creating Custom Agents](https://www.g2.com/survey_responses/relevance-ai-review-12424146)"** **Rating:** 5.0/5.0 stars *— Leopoldo E.* [Read full review](https://www.g2.com/survey_responses/relevance-ai-review-12424146) --- **"[A powerful AI agent builder that builds them for you](https://www.g2.com/survey_responses/relevance-ai-review-10916575)"** **Rating:** 4.5/5.0 stars *— Will M.* [Read full review](https://www.g2.com/survey_responses/relevance-ai-review-10916575) --- ### 6. [SalesMonk](https://www.g2.com/products/salesmonk/reviews) SalesMonk is a GTM revenue platform that turns anonymous website traffic into qualified sales meetings by combining visitor de-anonymization, intent tracking, and AI-powered agents. It identifies which companies are on your site in real time, analyzes their behavior and buying intent, and then uses intelligent chat/voice workflows to answer product, pricing, and implementation questions, qualify using BANT/MEDDIC-style logic, and book meetings directly to your reps’ calendars. Designed for B2B SaaS and ABM motions, SalesMonk helps marketing capture the 97% of visitors who never fill forms, gives sales a live feed of high-intent accounts on the site, and creates an always-on, inbound‑led outbound engine that drives more pipeline from existing traffic. See what we offer, visit: SalesMonk.ai **Average Rating:** 4.8/5.0 **Total Reviews:** 15 **Who Is the Company Behind SalesMonk?** - **Seller:** [SalesMonk](https://www.g2.com/sellers/salesmonk) - **HQ Location:** Delaware, US - **LinkedIn® Page:** https://www.linkedin.com/company/salesmonk-ai/ (20 employees on LinkedIn®) - **Ownership:** Tanuj Mendiratta - **Phone:** +919096097030 **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 44% Small-Business, 31% Mid-Market #### What Are SalesMonk's Pros and Cons? **Pros:** - Automation (2 reviews) - Conversation Analysis (2 reviews) - Conversations Management (2 reviews) - Helpful (2 reviews) - Lead Generation (2 reviews) **Cons:** - Dependency Issues (2 reviews) - Usage Limitations (2 reviews) - AI Limitations (1 reviews) - Complex Configuration (1 reviews) - Cost (1 reviews) ### What Do G2 Reviewers Say About SalesMonk? *AI-generated summary from verified user reviews* **Pros:** - Users benefit from **automation** with SalesMonk, enhancing lead engagement and streamlining follow-ups for efficiency. - Users highlight the **automation of lead engagement** in SalesMonk, enhancing efficiency and improving conversion rates. - Users benefit from **automated conversation management** , enhancing lead engagement and improving response rates significantly. - Users find SalesMonk **extremely helpful** for automating lead engagement and improving response rates, boosting conversions efficiently. - Users value the **automation of lead engagement** in SalesMonk, enhancing efficiency and response rates significantly. **Cons:** - Users highlight **dependency issues** with SalesMonk, which may hinder personal interactions and create reliance on the tool. - Users note **usage limitations** , such as lack of external data access and feeling overly automated for personalized interactions. - Users find the **lack of personalization** in SalesMonk's AI responses can detract from the experience with high-value leads. - Users find the **complex configuration** process time-consuming, impacting the overall effectiveness of the tool. - Users find the **cost can seem high** if lead volume is low, causing budget concerns for some businesses. #### What Are Recent G2 Reviews of SalesMonk? **"[Hot Account Alerts That Actually Lead to Meetings](https://www.g2.com/survey_responses/salesmonk-review-12590410)"** **Rating:** 5.0/5.0 stars *— Salil P.* [Read full review](https://www.g2.com/survey_responses/salesmonk-review-12590410) --- **"[One Platform Replaced Our Entire Outbound Stack](https://www.g2.com/survey_responses/salesmonk-review-12588498)"** **Rating:** 5.0/5.0 stars *— Gaurav M.* [Read full review](https://www.g2.com/survey_responses/salesmonk-review-12588498) --- ### 7. [Savant Labs](https://www.g2.com/products/savant-labs/reviews) Savant is an AI automation platform built for enterprise finance, tax, and accounting teams. It turns messy, manual data work like extraction, preparation, reconciliation, and reporting into centrally governed workflows, so teams can be more efficient without sacrificing accuracy, control, or compliance. Trusted by Fortune 500 enterprises, Savant catches errors before they're filed, ensures audit readiness without the scramble, and gives finance teams their time back. WHAT SETS SAVANT APART Unlike general-purpose AI tools or legacy analytics platforms, Savant was built specifically for finance workflows where 99% accuracy isn't good enough — because 1% errors at scale become audit findings, restatements, and compliance exposure. Three things make Savant different - Deterministic, not probabilistic: Savant uses rule-based AI agents, not LLM guesses. Consistent inputs produce consistent outputs. - Governance is built in, not bolted on: Audit trail, data lineage, SOX controls, and role-based access are standard, not add-ons. - Handles the data other tools can't: Native processing for PDFs, scanned documents, and invoices — the unstructured data that breaks legacy workflows. KEY FEATURES - AI-powered data automation: Automate any data task end to end — prep, blending, transformation, publishing, and alerting. Works with structured and unstructured data, including PDFs, scanned documents, and ERP extracts. - Deterministic workflow engine: AI agents follow step-by-step logic with validation at each stage. Same inputs produce the same outputs, every time — no black boxes, no probabilistic guesses. - Built-in audit trail and data lineage: Every workflow step is logged automatically. Complete data lineage from source to output. No manual documentation, no reconstructing steps across email chains. - SOX compliance by design: Segregation of duties, version control, approval management, and user activity history are built in from day one. - Human-in-the-loop exception handling: Savant proactively flags exceptions for human review, allowing analysts to catch errors before they reach a filing. The AI learns from human judgments over time. - 500+ enterprise connectors: Connect to your existing ERPs, CRMs, BI platforms, file systems, email, and more out of the box. - User-friendly interface: No SQL, no code, no IT tickets. If your team can use Excel, they can build and run workflows in Savant. - Enterprise-grade security: SOC 2 Type II, SOC 1 Type II, ISO 27001. SSO/SAML, role-based access control, private cloud and VPC deployment available. USE CASES - Month-end and year-end close automation - Financial reconciliations and tie-outs - Tax provision preparation - State apportionment calculations - Sales and use tax reconciliation - Data extraction from PDFs, invoices, and scanned documents - ERP data consolidation across multiple systems - Intercompany accounting and multi-entity reporting - Audit evidence package preparation - Recurring reporting and dashboard publishing **Average Rating:** 4.7/5.0 **Total Reviews:** 49 **Who Is the Company Behind Savant Labs?** - **Seller:** [Savant Labs](https://www.g2.com/sellers/savant-labs) - **Company Website:** https://www.savantlabs.io - **Year Founded:** 2021 - **HQ Location:** San Francisco, California - **LinkedIn® Page:** https://www.linkedin.com/company/savant-labs (61 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Logistics and Supply Chain - **Company Size:** 44% Enterprise, 40% Mid-Market #### What Are Savant Labs's Pros and Cons? **Pros:** - Ease of Use (17 reviews) - Customer Support (11 reviews) - User Interface (9 reviews) - Integrations (8 reviews) - Easy Integrations (6 reviews) **Cons:** - Learning Curve (7 reviews) - Learning Difficulty (6 reviews) - Integration Issues (3 reviews) - Access Issues (2 reviews) - Data Management (2 reviews) ### What Do G2 Reviewers Say About Savant Labs? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Savant Labs, enjoying its intuitive interface and seamless analytics capabilities. - Users appreciate the **friendly and responsive customer support** that effectively addresses issues and inquiries promptly. - Users love the **user-friendly interface** , which simplifies analytics and enhances productivity with seamless data integration. - Users appreciate the **easy integrations** with Google Drive and other tools, enhancing analysis efficiency without coding. - Users love the **easy integrations** with various data sources, enhancing their analytics experience without coding knowledge. **Cons:** - Users note a **steep learning curve** with Savant Labs, requiring practice and patience to navigate effectively. - Users find the **learning difficulty** with Savant Labs steep, requiring practice to navigate its innovative features effectively. - Users experience **integration issues** with Savant Labs, facing difficulties in updating data sources and tool functionality. - Users face significant **access issues** , particularly with personal email logins and outdated tools during analyses. - Users face challenges with **data management** , particularly in updating sources and refreshing analyses effectively. #### What Are Recent G2 Reviews of Savant Labs? **"[Faster close + auditors actually trust our process now](https://www.g2.com/survey_responses/savant-labs-review-12941283)"** **Rating:** 5.0/5.0 stars *— Lawrence M.* [Read full review](https://www.g2.com/survey_responses/savant-labs-review-12941283) --- **"[Automated sales tax reconciliation and significantly shortened month-end close](https://www.g2.com/survey_responses/savant-labs-review-12942104)"** **Rating:** 5.0/5.0 stars *— Marlene S.* [Read full review](https://www.g2.com/survey_responses/savant-labs-review-12942104) --- ### 8. [SiteSpeakAI](https://www.g2.com/products/espresso-dev-sitespeakai/reviews) SiteSpeakAI is a no-code AI chatbot and customer support agent for your website. Train it on your site,help docs, PDFs, and videos in minutes, then embed it with one line of code to answer customer questions 24/7 in 95+ languages. Unlike a generic chatbot, SiteSpeakAI grounds every answer in your own content, so it gives accurate, source-based responses instead of making things up. When a question needs a person, it hands off to live chat. When it can act, it does: it captures leads, books meetings, looks up orders, and triggers workflows through your connected tools. Built for SaaS, e-commerce, and agency teams that want to deflect support tickets and convert more visitors without adding headcount. SiteSpeakAI connects to HubSpot, Shopify, WhatsApp, Calendly, Slack, SharePoint, Confluence, Google Drive, and Zapier, and supports leading AI models from OpenAI, Anthropic, and Google, plus API and MCP access for custom actions. Key capabilities: - Train on website URLs, documents, PDFs, and videos with auto-syncing sources - Accurate, source-grounded answers that reduce hallucinations - Built-in live chat with AI-to-human handoff - Lead capture, meeting booking, and order lookup - Multiple agents, full widget customization, and conversation analytics - 95+ languages, with privacy controls (PII redaction, CSP support) Start on a free plan or a 7-day free trial with no credit card. Paid plans from $29/month. **Average Rating:** 5.0/5.0 **Total Reviews:** 6 **Who Is the Company Behind SiteSpeakAI?** - **Seller:** [Espresso Dev](https://www.g2.com/sellers/espresso-dev-a94054df-53f6-4458-a7e9-acc09ec589dd) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 71% Small-Business, 29% Mid-Market #### What Are Recent G2 Reviews of SiteSpeakAI? **"[Simple, Fast to Launch, and Backed by Prompt Support at a Great Price](https://www.g2.com/survey_responses/sitespeakai-review-13116742)"** **Rating:** 5.0/5.0 stars *— Jitesh B.* [Read full review](https://www.g2.com/survey_responses/sitespeakai-review-13116742) --- **"[Mature, Thoroughly Tested Solution](https://www.g2.com/survey_responses/sitespeakai-review-13013441)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/sitespeakai-review-13013441) --- ### 9. [Sobot Omnichannel Suite](https://www.g2.com/products/sobot-omnichannel-suite/reviews) Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API. From small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&T, Air Liquide, OPay, Mico, and Lilith Games. **Average Rating:** 4.9/5.0 **Total Reviews:** 39 **Who Is the Company Behind Sobot Omnichannel Suite?** - **Seller:** [Sobot](https://www.g2.com/sellers/sobot) - **Company Website:** https://sobot.io - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/sobotofficial (101 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Retail - **Company Size:** 63% Mid-Market, 48% Small-Business #### What Are Sobot Omnichannel Suite's Pros and Cons? **Pros:** - Helpful (203 reviews) - Features (163 reviews) - Ease of Use (149 reviews) - Efficiency (126 reviews) - Customer Support (115 reviews) **Cons:** - Limited Customization (46 reviews) - Missing Features (41 reviews) - Learning Curve (37 reviews) - Limited Features (34 reviews) - Steep Learning Curve (25 reviews) ### What Do G2 Reviewers Say About Sobot Omnichannel Suite? *AI-generated summary from verified user reviews* **Pros:** - Users find Sobot's **helpful organization** of client conversations enhances responsiveness and clarity in managing multiple channels. - Users love the **seamless multi-channel integration** of Sobot, allowing efficient management of interactions and team visibility. - Users appreciate the **ease of use** of Sobot Omnichannel Suite, streamlining client communications across multiple channels effortlessly. - Users praise the **efficiency** of Sobot Omnichannel Suite, enhancing speed and clarity in managing client communications. - Users appreciate the **efficient customer support** provided by Sobot, enabling seamless management across multiple communication channels. **Cons:** - Users find **limited customization** challenging as advanced workflows and reports require significant initial setup effort. - Users desire **more built-in templates** for seasonal retail campaigns to reduce manual creation time and improve efficiency. - Users experience a challenging **learning curve** initially, requiring adjustments for optimal performance before the system becomes reliable. - Users find the **limited features** challenging for advanced workflows and custom reports without dedicated support. - Users face a **steep learning curve** with Sobot Omnichannel Suite due to extensive setup requirements and technical input needed. #### What Are Recent G2 Reviews of Sobot Omnichannel Suite? **"[Unified Conversations with Quick Replies That Keep Our Team Fast and Consistent](https://www.g2.com/survey_responses/sobot-omnichannel-suite-review-13087699)"** **Rating:** 5.0/5.0 stars *— Adrien J.* [Read full review](https://www.g2.com/survey_responses/sobot-omnichannel-suite-review-13087699) --- **"[Sobot Streamlines Support with Smart Automation and Real-Time Chat Monitoring](https://www.g2.com/survey_responses/sobot-omnichannel-suite-review-13087501)"** **Rating:** 5.0/5.0 stars *— Aaron R.* [Read full review](https://www.g2.com/survey_responses/sobot-omnichannel-suite-review-13087501) --- ### 10. [Terret.ai](https://www.g2.com/products/terret-ai/reviews) Terret is the answer-to-action revenue engine that tells revenue teams what to do, then does it. Built for CROs, VP of Sales, and RevOps leaders running complex enterprise revenue motions. Most revenue AI gives teams surface-level recaps of calls and deals. Terret gets to the root of the questions that move the number — why enterprise deals are slipping, where pricing conversations are breaking down, which product gaps correlate with lost deals — and then executes against them across every rep, every deal, and every system. That's the category: not AI that tells you what happened, but AI that tells you what to do and does it. Terret's flagship product, Terret Nexus, is built on three components. The Revenue Graph unifies structured and unstructured data from every revenue-facing system — CRM, calls, emails, and data warehouse. The AI Architects run strategic analysis across that graph to find the patterns that drive wins. The AI Agents deploy playbooks, workflows, and real-time coaching into the tools revenue teams already use — Salesforce, Slack, Claude, ChatGPT, and the Terret web app. The system works through a four-step loop — Ask → Answer → Operationalize → Activate — and compounds over time, with every deal generating new signal that sharpens the next cycle. The result is an engine that answers the revenue questions no other AI can handle — why win rates are dropping, where closers are outperforming, which product gaps are costing deals — and then closes the gap without a human having to chase it down. Carta, Udemy, Cloudflare, and Mistral run on Terret. **Average Rating:** 4.4/5.0 **Total Reviews:** 611 **Who Is the Company Behind Terret.ai?** - **Seller:** [Terret ](https://www.g2.com/sellers/terret) - **Company Website:** https://terret.ai/ - **Year Founded:** 2018 - **HQ Location:** Santa Clara, CA - **Twitter:** @terret_ai - **LinkedIn® Page:** https://www.linkedin.com/company/boostup-ai/ (50 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Enterprise Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 64% Mid-Market, 32% Enterprise #### What Are Terret.ai's Pros and Cons? **Pros:** - Forecasting Ease (31 reviews) - Analytics (22 reviews) - Efficiency (19 reviews) - Easy Access (17 reviews) - Updates (17 reviews) **Cons:** - Salesforce Integration (31 reviews) - Integration Issues (17 reviews) - Forecasting Issues (16 reviews) - Inadequate Reporting (12 reviews) - Difficult Reporting (10 reviews) ### What Do G2 Reviewers Say About Terret.ai? *AI-generated summary from verified user reviews* **Pros:** - Users find **forecasting easy** with Terret.ai, enjoying seamless integration and clear visibility of their renewals and opportunities. - Users appreciate the **powerful analytics** of Terret.ai, enhancing decision-making through quick and customizable dashboard insights. - Users value the **efficiency** of Terret.ai, greatly improving productivity and simplifying pipeline management for their companies. - Users appreciate the **easy access** to comprehensive business insights through a single, well-organized dashboard. - Users value the **seamless integration with SFDC** , enhancing efficiency in updating records and forecasting. **Cons:** - Users experience **connection issues with Salesforce** , leading to lags and difficulties in data refresh rates. - Users experience **integration issues** with Salesforce that complicate syncing and updating data, impacting overall user experience. - Users find **forecasting issues** with Terret.ai due to limitations in hierarchy and Salesforce data cleanliness affecting functionality. - Users find the **reporting capabilities inadequate** , highlighting a need for greater flexibility and precision in tracking forecasts. - Users note that **difficult reporting** limits flexibility and complicates tracking of forecast accuracy across currencies and categories. #### What Are Recent G2 Reviews of Terret.ai? **"[Revolutionized Our Pipeline Management](https://www.g2.com/survey_responses/terret-ai-review-12596787)"** **Rating:** 4.0/5.0 stars *— Kody E.* [Read full review](https://www.g2.com/survey_responses/terret-ai-review-12596787) --- **"[Boostup is a great tool to have everything in one place! Love it](https://www.g2.com/survey_responses/terret-ai-review-8403565)"** **Rating:** 5.0/5.0 stars *— Ronny B.* [Read full review](https://www.g2.com/survey_responses/terret-ai-review-8403565) --- #### What Are G2 Users Discussing About Terret.ai? - [What is BoostUp.ai used for?](https://www.g2.com/discussions/what-is-boostup-ai-used-for) ### 11. [Wizehire](https://www.g2.com/products/wizehire/reviews) Wizehire is an end-to-end hiring platform designed to assist businesses in streamlining their recruitment processes. This comprehensive solution combines innovative software with expert support, enabling organizations to effectively grow their teams with confidence. With over 18,000 businesses relying on Wizehire, it has established itself as a trusted partner in the hiring landscape. The platform caters to a diverse range of industries and is particularly beneficial for small to medium-sized businesses that may lack the resources or expertise to manage their hiring processes efficiently. Wizehire’s user-friendly interface simplifies the recruitment journey, making it accessible for hiring managers and HR professionals alike. The software is designed to facilitate various stages of the hiring process, from crafting job descriptions to managing candidate communications, ensuring a seamless experience for users. Wizehire offers a variety of features that enhance the hiring experience. One of its key functionalities is the ability to create customized job postings that attract the right candidates. The platform provides access to a vast library of job templates tailored to specific roles and industries, allowing users to save time and effort. Additionally, Wizehire incorporates advanced applicant tracking capabilities, enabling businesses to monitor candidate progress and streamline communication throughout the hiring process. Another significant benefit of Wizehire is its expert support. Users have access to hiring coaches who provide personalized guidance and insights, helping businesses refine their recruitment strategies. This combination of technology and human expertise sets Wizehire apart from other hiring solutions, as it not only automates processes but also offers valuable advice to improve hiring outcomes. The platform's commitment to supporting users in their hiring endeavors contributes to its reputation as a reliable and effective solution for businesses looking to expand their teams. Overall, Wizehire stands out in the hiring software category due to its blend of innovative technology and dedicated support. By addressing the unique challenges faced by businesses in the recruitment process, Wizehire empowers organizations to make informed hiring decisions and build strong teams with confidence. **Average Rating:** 4.8/5.0 **Total Reviews:** 63 **Who Is the Company Behind Wizehire?** - **Seller:** [Wizehire](https://www.g2.com/sellers/wizehire) - **Company Website:** https://wizehire.com - **Year Founded:** 2014 - **HQ Location:** Houston, TX - **Twitter:** @wizehire (305 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/wizehire/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate, Legal Services - **Company Size:** 79% Small-Business, 15% Mid-Market #### What Are Wizehire's Pros and Cons? **Pros:** - Ease of Use (25 reviews) - Candidate Management (23 reviews) - Helpful (18 reviews) - Assessments (13 reviews) - Recruitment Efficiency (11 reviews) **Cons:** - Insufficient Information (5 reviews) - Cost Issues (4 reviews) - Pricing Issues (4 reviews) - Candidate Management (3 reviews) - Expensive (3 reviews) ### What Do G2 Reviewers Say About Wizehire? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Wizehire, making recruitment and candidate management seamless and efficient. - Users value the **efficient candidate management** features, streamlining recruitment and enhancing tracking and communication processes. - Users highlight the **ease of use** of Wizehire, appreciating its efficient candidate management and helpful features. - Users appreciate the **effective and user-friendly assessments** of Wizehire, enhancing candidate selection and cultural alignment. - Users praise Wizehire for its **recruitment efficiency** , quickly connecting them with suitable candidates and improving hiring outcomes. **Cons:** - Users express concerns about the **insufficient information** available, leading to reliance on customer service for support. - Users express concern over **high costs and subscription issues** with Wizehire, feeling it complicates their hiring process. - Users are concerned about **pricing issues** with Wizehire, feeling the cost is high for limited postings. - Users encounter **inefficiencies due to the inability to identify duplicate applicants** , hindering the hiring process significantly. - Users feel the **pricing is too high** , especially for limited postings and multiple locations, complicating affordability. #### What Are Recent G2 Reviews of Wizehire? **"[Seamless Candidate Tracking with Custom Stages and Multi-Platform Job Posting](https://www.g2.com/survey_responses/wizehire-review-13118774)"** **Rating:** 4.0/5.0 stars *— Anna P.* [Read full review](https://www.g2.com/survey_responses/wizehire-review-13118774) --- **"[Streamlined Hiring with Wizehire's User-Friendly Platform](https://www.g2.com/survey_responses/wizehire-review-12685821)"** **Rating:** 5.0/5.0 stars *— Estela G.* [Read full review](https://www.g2.com/survey_responses/wizehire-review-12685821) --- ### 12. [1mind](https://www.g2.com/products/1mindai/reviews) 1mind is a platform that deploys multimodal Superhumans for revenue teams. These Superhumans combine a face, a voice, and a GTM brain — equipped with deep technical and product knowledge and the ability to play multiple roles across GTM (SDR/AE, Solutions Engineers, Onboarding Specialist & CSM). Superhumans qualify leads, book meetings, deliver pitches, give interactive demos, handle objections, uncover pain points, build value models, provide support, and onboard customers. Superhumans live across your website, inside your product, in customer portals, deal rooms and can join live calls as active participants, providing a delightful buying & customer experience and helping you scale beyond human capacity limitations. 1mind Superhumans are autonomous employees that integrate seamlessly into existing workflows, scale instantly, and drive measurable impact. **Average Rating:** 4.9/5.0 **Total Reviews:** 7 **Who Is the Company Behind 1mind?** - **Seller:** [1mind](https://www.g2.com/sellers/1mind) - **Company Website:** https://1mind.com - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/1mindai/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 29% Enterprise #### What Are 1mind's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Automation (2 reviews) - Conversation Analysis (2 reviews) - Helpful (2 reviews) - Lead Generation (2 reviews) **Cons:** - AI Limitations (1 reviews) - Complexity (1 reviews) - Time-Consumption (1 reviews) ### What Do G2 Reviewers Say About 1mind? *AI-generated summary from verified user reviews* **Pros:** - Users commend 1mind for their **exceptional customer support** , driving impressive engagement and tailored solutions for unique needs. - Users praise the **automation capabilities** of 1mind, highlighting impressive boosts in sales and customer engagement. - Users value the **effective solution matching** of 1mind, enhancing their conversational experience with personalized resources and support. - Users find 1mind's **exceptional guidance** invaluable, enhancing clarity and engagement without needing constant human support. - Users rave about the **enhanced lead generation** from 1mind, boosting sales efficiency and prospect quality significantly. **Cons:** - Users note the **limitations of AI** in 1mind, often expecting perfection despite good performance compared to human SDRs. - Users find the **integration complexity** manageable with 1mind, though initial testing can require significant time investment. - Users find that the integration of 1mind requires **significant time investment** for testing before realizing its benefits. #### What Are Recent G2 Reviews of 1mind? **"[A Game-Changer for Pipeline Quality and Sales Efficiency](https://www.g2.com/survey_responses/1mind-review-12072115)"** **Rating:** 4.5/5.0 stars *— Kathleen R.* [Read full review](https://www.g2.com/survey_responses/1mind-review-12072115) --- **"[Great for qualifying and selling while providing accurate and helpful responses](https://www.g2.com/survey_responses/1mind-review-12031411)"** **Rating:** 4.5/5.0 stars *— Josh C.* [Read full review](https://www.g2.com/survey_responses/1mind-review-12031411) --- ### 13. [BoldDesk](https://www.g2.com/products/bolddesk/reviews) BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel support with cutting-edge AI features like AI Copilot and AI Agents. AI Agents provide 24/7 assistance with fast, accurate, and human-like responses, ensuring customers always get the right support, anytime. It integrates seamlessly with over 40 popular tools, supports 35+ languages, and scales effortlessly from startups to large enterprises, making it the ideal choice for modern, AI-driven customer support. **Average Rating:** 4.5/5.0 **Total Reviews:** 143 **Who Is the Company Behind BoldDesk?** - **Seller:** [Syncfusion](https://www.g2.com/sellers/syncfusion) - **Company Website:** https://www.syncfusion.com - **Year Founded:** 2001 - **HQ Location:** Morrisville, North Carolina - **Twitter:** @Syncfusion (11,907 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/123064/ (2,658 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small-Business, 36% Mid-Market #### What Are BoldDesk's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Simple (19 reviews) - Customer Support (17 reviews) - Easy Setup (17 reviews) - Features (17 reviews) **Cons:** - Missing Features (13 reviews) - Learning Curve (9 reviews) - Limited Customization (9 reviews) - Not Intuitive (8 reviews) - Ticketing Issues (8 reviews) ### What Do G2 Reviewers Say About BoldDesk? *AI-generated summary from verified user reviews* **Pros:** - Users find BoldDesk to be very **intuitive and easy to use** , enhancing collaboration across departments effectively. - Users value the **ease of use** of BoldDesk, praising its clean interface and effective collaboration features. - Users commend the **fast and helpful customer support** of BoldDesk, enhancing their overall experience significantly. - Users highlight the **easy setup** of BoldDesk, making it simple to integrate and start using effectively. - Users value the **intuitive interface and usability** of BoldDesk, finding it easy and reliable to navigate. **Cons:** - Users find the **lack of essential features** in BoldDesk, such as RMM and effective AI capabilities, limiting their experience. - Users find the **learning curve challenging** , feeling overwhelmed and requiring tech skills for deeper customization and integration. - Users desire more **customization options** in BoldDesk, particularly for email templates and notifications flexibility. - Users find the **customer portal difficult to operate** , making it overwhelming and frustrating at times. - Users face **ticketing issues** , such as poor layout and lack of user activity logs, affecting overall usability. #### What Are Recent G2 Reviews of BoldDesk? **"[BoldDesk: Essential Tool with Room for Interface Improvement](https://www.g2.com/survey_responses/bolddesk-review-13088897)"** **Rating:** 5.0/5.0 stars *— Vishal N.* [Read full review](https://www.g2.com/survey_responses/bolddesk-review-13088897) --- **"[BoldDesk: User-Friendly Ticketing with Seamless Integrations and Tremendous Support](https://www.g2.com/survey_responses/bolddesk-review-12803790)"** **Rating:** 5.0/5.0 stars *— Adithya K.* [Read full review](https://www.g2.com/survey_responses/bolddesk-review-12803790) --- ### 14. [Customerly](https://www.g2.com/products/customerly/reviews) Customerly is the AI customer support platform built around Aura — an autonomous AI agent that resolves and act on 81% of live chat, Whatsapp and email conversations end-to-end at a 4.3 CSAT, grounded in your own help center and product data so the answers are actually right. **Average Rating:** 4.4/5.0 **Total Reviews:** 38 **Who Is the Company Behind Customerly?** - **Seller:** [Customerly](https://www.g2.com/sellers/customerly) - **Company Website:** https://www.customerly.io - **Year Founded:** 2017 - **HQ Location:** Dublin, IE - **Twitter:** @customerlyio (162 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10980230/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 74% Small-Business, 24% Mid-Market #### What Are Customerly's Pros and Cons? **Pros:** - Customer Support (11 reviews) - Features (8 reviews) - Useful (8 reviews) - Helpful (7 reviews) - Quick Setup (7 reviews) **Cons:** - Cost (4 reviews) - Cost Limitations (4 reviews) - Expensive (4 reviews) - AI Limitations (3 reviews) - Bugs (3 reviews) ### What Do G2 Reviewers Say About Customerly? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **quick and helpful customer support** of Customerly, enhancing their overall experience and satisfaction. - Users value the **efficient automation and user-friendly interface** of Customerly, greatly improving their support management experience. - Users enjoy the **efficient automation** features of Customerly, significantly improving response times and team collaboration. - Users praise the **helpful support team** of Customerly, ensuring smooth operations and quick problem-solving for businesses. - Users highlight the **quick setup** of Customerly, making it easy to customize for their business needs. **Cons:** - Users express concerns over **pricey plans** and limited integrations, which detracts from the overall value of Customerly. - Users find Customerly's **cost limitations** challenging due to pricey plans and limited integrations impacting effectiveness. - Users find the **pricing of Customerly expensive** with limited integrations and occasional bugs affecting experience. - Users find the **AI limitations** frustrating, preferring human assistance over automated responses for user help. - Users are frustrated by **persistent bugs** including notification issues and slow response times for support queries. #### What Are Recent G2 Reviews of Customerly? **"[It changed our way to support clients](https://www.g2.com/survey_responses/customerly-review-10827020)"** **Rating:** 4.5/5.0 stars *— Alberto C.* [Read full review](https://www.g2.com/survey_responses/customerly-review-10827020) --- **"[Agile, intuitive solution with impeccable customer service](https://www.g2.com/survey_responses/customerly-review-10847842)"** **Rating:** 5.0/5.0 stars *— Francisco D.* [Read full review](https://www.g2.com/survey_responses/customerly-review-10847842) --- #### What Are G2 Users Discussing About Customerly? - [What is Customerly used for?](https://www.g2.com/discussions/what-is-customerly-used-for) - 1 comment ### 15. [G-P Gia](https://www.g2.com/products/g-p-gia/reviews) G-P Gia™ is an enterprise-grade AI agent specifically designed for HR and legal teams to navigate the complexities of international employment law. This advanced compliance platform serves as a comprehensive solution that offers expert guidance, automates the creation of policy documents, manages routine tasks, and proactively monitors evolving regulations, ensuring that organizations remain compliant without the burden of manual oversight. Targeted primarily at global HR departments and legal teams, G-P Gia addresses the unique challenges faced by organizations operating across multiple jurisdictions. With the rapid pace of regulatory changes and the intricacies of local employment laws, HR professionals often find themselves overwhelmed. Gia simplifies this process by providing a centralized platform that not only streamlines compliance but also enhances operational efficiency. The platform is particularly beneficial for companies looking to expand their international workforce while minimizing risks associated with non-compliance. One of the standout features of G-P Gia is its verified accuracy. The platform offers access to compliance articles that have been meticulously reviewed and validated by in-house HR and legal experts. This ensures that users can make informed decisions regarding their international workforce with confidence, supported by clear citations and reliable information. Additionally, the proactive monitoring capabilities of Gia allow organizations to stay ahead of fast-evolving regulations, localized payroll taxes, contractor misclassification risks, and benefits eligibility, eliminating the need for manual tracking. G-P Gia also excels in automating documentation processes. Users can instantly draft, edit, and update localized HR policy documents, employee handbooks, and onboarding materials, significantly reducing the administrative burden typically associated with these tasks. This automation not only enhances productivity but also cuts down on the time and costs related to compliance by up to 95%, while reducing policy management overhead by up to 50%. Furthermore, organizations can significantly lower their reliance on expensive external legal consultants, making Gia a cost-effective solution for global HR management. By integrating G-P Gia into their operations, organizations can boost HR productivity, mitigate regulatory risks, and accelerate global onboarding workflows. This platform empowers businesses to scale their international operations with confidence, ensuring compliance and efficiency in an increasingly complex regulatory landscape. **Average Rating:** 4.8/5.0 **Total Reviews:** 8 **Who Is the Company Behind G-P Gia?** - **Seller:** [G-P](https://www.g2.com/sellers/g-p) - **Company Website:** https://www.g-p.com - **Year Founded:** 2012 - **HQ Location:** Boston, MA - **Twitter:** @GlobalEOR (19,776 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/g-p/ (2,111 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 25% Mid-Market #### What Are G-P Gia's Pros and Cons? **Pros:** - HR Management (2 reviews) - Customer Support (1 reviews) - Deel Advance (1 reviews) - Ease of Use (1 reviews) - Expertise (1 reviews) **Cons:** - Expensive (1 reviews) - Expensive Healthcare (1 reviews) - High Fees (1 reviews) ### What Do G2 Reviewers Say About G-P Gia? *AI-generated summary from verified user reviews* **Pros:** - Users commend G-P Gia for its **user-friendly platform and outstanding AI-powered support** , enhancing HR compliance and efficiency. - Users appreciate the **responsive customer support** of G-P Gia, noting significant improvements and ease of navigation. - Users value the **AI-powered support** of G-P Gia, appreciating its efficiency and responsiveness for compliance and HR queries. - Users commend the **user-friendly platform** of G-P Gia, highlighting its ease of navigation and improved support. - Users value the **extensive global coverage** and local legal and HR expertise offered by G-P Gia. **Cons:** - Users find G-P Gia **expensive** , making it more suitable for medium to large enterprises than individual use. - Users note the **high costs** of G-P Gia, making it more suitable for medium to large enterprises. - Users find the **high fees** of G-P Gia to be a barrier, especially for smaller businesses seeking affordability. #### What Are Recent G2 Reviews of G-P Gia? **"[Accurate, Up-to-Date Payroll Guidance Across Countries](https://www.g2.com/survey_responses/g-p-gia-review-12911368)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/g-p-gia-review-12911368) --- **"[Must-Have for Navigating Global Payroll Complexities](https://www.g2.com/survey_responses/g-p-gia-review-12977424)"** **Rating:** 5.0/5.0 stars *— Dave W.* [Read full review](https://www.g2.com/survey_responses/g-p-gia-review-12977424) --- ### 16. [Hootsuite](https://www.g2.com/products/hootsuite/reviews) Most teams are still working with tools and workflows built for a different time — dashboards, approvals, and disconnected systems that slow them down. Many have added AI, but haven’t changed how work gets done. Social moves too fast for that. It’s why we rebuilt Hootsuite with AI as a foundation, not a feature. Hootsuite Social OS helps teams go from reacting after the moment has passed to acting in real time with AI that makes it as easy as chat. That’s how we’re transforming the way teams move, decide, and grow. Less time navigating software. More time acting on ideas. That’s the future we’re building. --- Hootsuite Social OS gives marketing, communications, and insights teams a connected system to detect what's shaping their brand in real time, understand what it means, and coordinate action across the organization before the window of opportunity closes. Hootsuite Social OS is a strong fit for marketing, communications, brand, and social strategy teams that need social intelligence connected directly to execution across the business, not another listening dashboard to monitor in isolation — so they can move at the speed of social and stay ahead. Hootsuite Key Features \> Real-time social intelligence: Lumen helps you detect the signals shaping your market, from brand perception and emerging trends to competitive moves and consumer shifts, surfacing the insights that matter and helping you act on them before the window of opportunity closes. \> Conversational AI orchestration layer: Ask Wisdom questions in plain language and get cited, actionable answers grounded in your live social data, brand context, and historical performance. And it’s all as easy at chat. \> Connected publishing and planning: With Perch, you can turn insights into scheduled or published content in minutes — without switching tabs or losing context. Unified customer care: Manage comments, messages, and mentions across channels in one place through Nest, with AI-assisted responses and workflow routing. \> Employee advocacy: Turn your most trusted voices — your people — into brand ambassadors. Parliament enables them to easily share on-brand content with their own networks to extend reach and reduce paid media dependency. MCP connectors for Lumen, Perch, and Nest bring Hootsuite Social OS capabilities into the AI tools teams already use, including Claude and ChatGPT. So teams can draft, schedule, publish, engage, and measure across all their channels via Hootsuite without spending every day in a dashboard, calendar, or compose box. **Average Rating:** 4.3/5.0 **Total Reviews:** 7,315 **Who Is the Company Behind Hootsuite?** - **Seller:** [Hootsuite](https://www.g2.com/sellers/hootsuite) - **Company Website:** https://hootsuite.com/ - **Year Founded:** 2008 - **HQ Location:** Vancouver, BC - **Twitter:** @hootsuite (6,164,377 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/288540/ (1,764 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Social Media Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Non-Profit Organization Management - **Company Size:** 59% Small-Business, 29% Mid-Market #### What Are Hootsuite's Pros and Cons? **Pros:** - Post Scheduling (1585 reviews) - Ease of Use (1454 reviews) - Scheduling (1400 reviews) - Centralized Management (1085 reviews) - Scheduling Posts (1036 reviews) **Cons:** - Limited Features (483 reviews) - Missing Features (459 reviews) - Expensive (454 reviews) - High Pricing (434 reviews) - Posting Issues (370 reviews) ### What Do G2 Reviewers Say About Hootsuite? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficient post scheduling** feature, allowing seamless management of content across multiple platforms. - Users love the **ease of use** of Hootsuite, appreciating how quickly they can manage all their social media. - Users value the **efficient scheduling** feature of Hootsuite, allowing for consistent posting across multiple platforms effortlessly. - Users value the **centralized management** of Hootsuite, significantly reducing time spent on social media oversight. - Users appreciate the **ease of scheduling posts** across multiple platforms, significantly improving their social media management efficiency. **Cons:** - Users find **limited features** in Hootsuite, particularly in cover photo selection and cropping for Instagram posts. - Users are frustrated by **missing features** like direct cover photo selection and limited capabilities for untagged mentions. - Users find Hootsuite's pricing **prohibitive** , especially compared to competitors with similar features at lower costs. - Users find Hootsuite's **high pricing** to be a notable downside compared to competitors with similar features. - Users face **posting issues** with Hootsuite, including limitations on photo uploads and unexpected posting failures. #### What Are Recent G2 Reviews of Hootsuite? **"[Inbox 2.0 Makes Multi-Platform Engagement and Team Assignments Effortless](https://www.g2.com/survey_responses/hootsuite-review-12813253)"** **Rating:** 4.0/5.0 stars *— Matthew H.* [Read full review](https://www.g2.com/survey_responses/hootsuite-review-12813253) --- **"[User-Friendly with Some Feature Gaps](https://www.g2.com/survey_responses/hootsuite-review-10346636)"** **Rating:** 4.0/5.0 stars *— Jennifer A.* [Read full review](https://www.g2.com/survey_responses/hootsuite-review-10346636) --- #### What Are G2 Users Discussing About Hootsuite? - [How is Hootsuite helping businesses manage their social media presence more effectively and efficiently?](https://www.g2.com/discussions/how-is-hootsuite-helping-businesses-manage-their-social-media-presence-more-effectively-and-efficiently) - 2 comments - [How is Hootsuite being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-hootsuite-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments - [What is Hootsuite used for?](https://www.g2.com/discussions/what-is-hootsuite-used-for) - 2 comments - [What is Hootsuite Social Advertising used for?](https://www.g2.com/discussions/what-is-hootsuite-social-advertising-used-for) - 1 comment - [What do you get with free Hootsuite?](https://www.g2.com/discussions/what-do-you-get-with-free-hootsuite) - 4 comments ### 17. [Kimiyi AI](https://www.g2.com/products/kimiyi-ai/reviews) Kimiyi AI is an innovative conversational human agent designed to transform the way businesses interact with their customers. Leveraging advanced artificial intelligence technology, Kimiyi provides a seamless, no-code solution for automating various business tasks. With its user-friendly interface, companies can easily create tailored AI agents that cater to their specific needs. At the core of Kimiyi's offering is the AI Agent Avatar feature, which allows businesses to choose from a diverse selection of avatars. This personalization fosters a more relatable customer experience, enhancing engagement and satisfaction. Whether in e-commerce, hospitality, or education, Kimiyi's avatars can connect with users on a personal level, driving conversions and loyalty. The platform excels in providing real-time analytics and insights, empowering businesses to monitor customer interactions and adapt their strategies accordingly. With 24/7 support, Kimiyi ensures customers receive assistance whenever they need it, significantly improving their overall experience. Kimiyi’s versatility is evident through its specialized roles, including AI Sales Agent, Corporate Trainer, and Customer Service Agent. Each role is meticulously designed to address distinct business functions. For example, the AI Sales Agent can assist in product recommendations, while the Corporate Trainer delivers engaging training content that enhances learning. Additionally, Kimiyi includes powerful image and video generation tools, enabling users to create stunning visual content that can elevate their marketing strategies. The AI PPT feature allows for the development of visually appealing presentations, making it easy to communicate key information effectively. Getting started with Kimiyi is straightforward. Users can create their AI agent in just a few clicks, train it by uploading relevant documents or URLs, and preview the final product to ensure it meets their expectations. With the availability of comprehensive video tutorials, even those new to AI can navigate the platform with confidence. In summary, Kimiyi AI is more than just a conversational agent; it is a comprehensive solution for businesses looking to enhance customer interaction and operational efficiency. With its focus on understanding customer needs and its adaptable features, Kimiyi stands out in the AI landscape. Start your journey with Kimiyi today—no credit card is required, and experience firsthand how it can revolutionize your customer engagement strategy. **Average Rating:** 5.0/5.0 **Total Reviews:** 5 **Who Is the Company Behind Kimiyi AI?** - **Seller:** [Kimiyi AI](https://www.g2.com/sellers/kimiyi-ai) - **HQ Location:** Delaware, US - **LinkedIn® Page:** https://www.linkedin.com/company/kimiyi-ai (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 140% Mid-Market, 40% Enterprise #### What Are Kimiyi AI's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Setup Ease (3 reviews) - Updates (3 reviews) - Chatbot Development (2 reviews) - Chat Features (2 reviews) **Cons:** - Limited Customization (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Kimiyi AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Kimiyi AI, enabling quick setup and efficient client interactions. - Users value the **easy setup** of Kimiyi AI, facilitating quick implementation without technical expertise. - Users appreciate the **easy updates** of Kimiyi AI, enjoying a clean platform that facilitates quick changes and training. - Users appreciate the **easy implementation** of Kimiyi AI, enabling quick setup and efficient chatbot flow creation. - Users love the **easy chat integration** of Kimiyi AI, enhancing customer interactions without technical hassle. **Cons:** - Users desire more **customization options** for Kimiyi AI, despite praising its overall functionality as a great tool. - Users feel that **more updates are needed** to enhance the overall performance of Kimiyi AI. #### What Are Recent G2 Reviews of Kimiyi AI? **"[Strong Analytics to understand Client Behavior](https://www.g2.com/survey_responses/kimiyi-ai-review-11940229)"** **Rating:** 5.0/5.0 stars *— Kari R.* [Read full review](https://www.g2.com/survey_responses/kimiyi-ai-review-11940229) --- **"[Effortless Agent Creation and Instant Updates](https://www.g2.com/survey_responses/kimiyi-ai-review-11933602)"** **Rating:** 5.0/5.0 stars *— Lindsay M.* [Read full review](https://www.g2.com/survey_responses/kimiyi-ai-review-11933602) --- ### 18. [Langdock](https://www.g2.com/products/langdock/reviews) The Langdock platform unites the best of AI chat, assistants and enables you to implement the most complex AI based workflows. Completely model agnostic, secure and privacy compliant. **Average Rating:** 5.0/5.0 **Total Reviews:** 8 **Who Is the Company Behind Langdock?** - **Seller:** [Langdock](https://www.g2.com/sellers/langdock) - **Year Founded:** 2023 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** https://www.linkedin.com/company/langdock (25 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Mid-Market, 25% Enterprise #### What Are Langdock's Pros and Cons? **Pros:** - Integrations (7 reviews) - Ease of Use (5 reviews) - Easy Integrations (5 reviews) - Features (5 reviews) - Time-saving (5 reviews) **Cons:** - Difficult Learning (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Langdock? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **easy integration with data sources** , enhancing efficiency and customization within their organizations. - Users appreciate the **ease of use** of Langdock, finding it highly accessible even for those unfamiliar with AI. - Users appreciate the **easy integrations** with data sources, enhancing efficiency and innovation in daily operations. - Users appreciate the **accessible and powerful AI features** of Langdock, streamlining workflows and enhancing productivity. - Users find Langdock to be a **time-saving tool** , boosting productivity and simplifying daily workflow by saving hours. **Cons:** - Users find the **difficult learning** curve associated with advanced features challenging, especially for newcomers to Langdock. - Users find the **learning curve** for advanced features of Langdock challenging, particularly for those new to the product. - Users note a **slight learning difficulty** with advanced features, particularly for those unfamiliar with the platform. - Users note the **limited features** of Langdock, eager for enhancements in future updates. - Users note the **missing features** in Langdock, expressing hope for future enhancements to improve the platform. #### What Are Recent G2 Reviews of Langdock? **"[The AI Assistant Platform That Finally Gets It Right](https://www.g2.com/survey_responses/langdock-review-10934651)"** **Rating:** 5.0/5.0 stars *— Sebastian S.* [Read full review](https://www.g2.com/survey_responses/langdock-review-10934651) --- **"[Versatile AI Platform with Efficient Document Management](https://www.g2.com/survey_responses/langdock-review-12659542)"** **Rating:** 5.0/5.0 stars *— Mukul M.* [Read full review](https://www.g2.com/survey_responses/langdock-review-12659542) --- ### 19. [LiveAgent](https://www.g2.com/products/liveagent/reviews) LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized interactions that leave a lasting impression. With the fastest chat widget available and a reputation as the #1 rated live chat software for SMBs in 2025, LiveAgent is trusted by industry leaders such as BMW, Yamaha, Huawei, and Oxford University. These companies use LiveAgent to provide top-tier customer service that stands out in a competitive marketplace. Key Features of LiveAgent LiveAgent combines an omnichannel universal inbox, real-time live chat, a built-in call center, and a robust customer service portal to streamline communication. Personalization is at the heart of the software, allowing businesses to enhance interactions through features such as customer segmentation, automation, a built-in CRM, and powerful analytics. Additionally, LiveAgent offers an intuitive customer knowledge base to further improve service efficiency. With access to over 175+ features and 200+ integrations, LiveAgent adapts to your unique business needs and scales as your company grows. Try LiveAgent for Free Start your journey with LiveAgent today with a 1-month free trial—no credit card required. Discover how this advanced tool can transform your customer support operations. 200+ Features Included: • POP3 accounts • Email piping • Forwarding • Departments • Priorities • Statuses • Tags • Rules • Ticket Routing • Canned/Predefined messages • Email templates • Voice integration • Real-time website monitoring and statistics • Chats • Facebook/Twitter/Instagram/Slack integration • Knowledge base • Live Suggestions as you type • Feedback and Contact forms • Agent rating and gamification • Multilingual support • Ticket filters • File sharing and attachments • Chat button templates and much more Exclusive for Startups LiveAgent’s Startup Program offers startups free access to the platform for the first 6 months. After this period, startups can continue enjoying the benefits of LiveAgent at a discounted rate. This program provides a cost-effective way for emerging businesses to leverage world-class customer support tools during their growth phase. Experience the power of LiveAgent and join the ranks of industry-leading companies that prioritize exceptional customer service. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,481 **Who Is the Company Behind LiveAgent?** - **Seller:** [QualityUnit](https://www.g2.com/sellers/qualityunit) - **Year Founded:** 2004 - **HQ Location:** Bratislava - **Twitter:** @qualityunit (480 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3516632/ (61 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 68% Small-Business, 29% Mid-Market #### What Are LiveAgent's Pros and Cons? **Pros:** - Ease of Use (58 reviews) - Features (48 reviews) - Customer Support (45 reviews) - Helpful (42 reviews) - Efficiency (36 reviews) **Cons:** - Learning Curve (12 reviews) - Missing Features (11 reviews) - Not Intuitive (10 reviews) - Steep Learning Curve (10 reviews) - Integration Issues (8 reviews) ### What Do G2 Reviewers Say About LiveAgent? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of LiveAgent, enjoying its intuitive interface and quick support responses. - Users appreciate the **ease of use and feature-rich capabilities** of LiveAgent, enhancing customer communication and support efficiency. - Users appreciate the **centralized customer communications** of LiveAgent, enhancing engagements and boosting customer experience significantly. - Users appreciate the **ease of use** of LiveAgent, benefiting from its efficient ticketing system and centralized communications. - Users value the **efficiency** of LiveAgent, praising its streamlined ticketing and centralized communication for improved productivity. **Cons:** - Users find the **learning curve steep** , requiring significant training to utilize LiveAgent effectively and efficiently. - Users express frustration with **missing features** in LiveAgent, affecting mobile usability and communication flexibility. - Users find the **user experience not intuitive** , leading to frustration with navigation and feature access. - Users find that the **steep learning curve** of LiveAgent requires significant training for effective usage over time. - Users face **integration issues** with LiveAgent, especially with telephony and automation within Magento and WhatsApp. #### What Are Recent G2 Reviews of LiveAgent? **"[It supports simplified customer access to assistance services across all channels.](https://www.g2.com/survey_responses/liveagent-review-12558141)"** **Rating:** 5.0/5.0 stars *— Edjelie M.* [Read full review](https://www.g2.com/survey_responses/liveagent-review-12558141) --- **"[The ideal way to make us more efficient when responding to customer tickets.](https://www.g2.com/survey_responses/liveagent-review-11841064)"** **Rating:** 5.0/5.0 stars *— Ingy H.* [Read full review](https://www.g2.com/survey_responses/liveagent-review-11841064) --- #### What Are G2 Users Discussing About LiveAgent? - [I'm stuck on setting up automated ticketing in LiveAgent. How can I streamline customer support requests?](https://www.g2.com/discussions/i-m-stuck-on-setting-up-automated-ticketing-in-liveagent-how-can-i-streamline-customer-support-requests) - [What is LiveAgent used for?](https://www.g2.com/discussions/what-is-liveagent-used-for) - 1 comment ### 20. [NuPlay](https://www.g2.com/products/nuplay/reviews) Nurix AI is an enterprise-grade conversational AI platform built for high-scale, complex environments across customer experience, sales, and internal workflows. At the core of the platform is NuPlay, Nurix’s orchestration and intelligence layer that powers production-ready AI agents across voice and chat. NuPlay connects LLM reasoning with real business systems, policies, and workflows, enabling agents to take action rather than just respond. It manages conversation flows, tool usage, policy enforcement, fallbacks, and escalation logic so agents behave predictably in live customer interactions. Key features and benefits of Nurix AI include: AI Agents: Intelligent virtual assistants that can handle customer inquiries 24/7, aligning with brand voice and automating routine tasks. Agent Assist: Human-in-the-loop AI assistants that empower sales and support teams to serve customers more effectively, increasing productivity by up to 4x. Voice Agent: Advanced voice-to-voice AI technology that provides human-like, low-latency interactions for phone-based customer support, offering natural conversations and quick response times. Real-time Support: Swift and accurate customer support across multiple channels, resolving issues instantly and anticipating customer needs. Continuous Learning: AI agents that adapt and improve based on feedback and interactions, enhancing performance over time. Enterprise Integration: Seamless integration with existing enterprise data and tech infrastructure for optimal value delivery. Nurix AI offers significant benefits to organizations, including: - Improved sales conversions through intelligent interactions - Increased sales reach by automating end-to-end workflows - Reduced cost per support ticket while maintaining high-quality service - Enhanced employee productivity by automating routine tasks - Ability to handle unlimited customer inquiries without compromising service quality - 24/7 availability of voice support with consistent brand representation The product is designed to help enterprises across various industries reimagine their customer relationships using cutting-edge AI technology, ultimately leading to higher conversions, better productivity, and improved customer satisfaction. The addition of voice agent capabilities further enhances the natural feel of customer interactions, providing a seamless experience across both text and voice-based channels. **Average Rating:** 4.5/5.0 **Total Reviews:** 6 **Who Is the Company Behind NuPlay?** - **Seller:** [Nurix](https://www.g2.com/sellers/nurix) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/nurixai (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Enterprise #### What Are NuPlay's Pros and Cons? **Pros:** - Efficiency (3 reviews) - Artificial Intelligence (2 reviews) - Automation (2 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) **Cons:** - Access Restrictions (1 reviews) - Admin Dependency (1 reviews) - AI Limitations (1 reviews) - Data Management (1 reviews) - Dependency Issues (1 reviews) ### What Do G2 Reviewers Say About NuPlay? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficiency of automation** that Nurix provides, significantly saving time and improving task management. - Users value the **ease of training for Emotion/Sentiment Detection** with Nurix, enhancing their overall experience significantly. - Users value the **automation capabilities** of Nurix, significantly reducing manual tasks and saving time efficiently. - Users highlight the **excellent customer support** from the Nurix team, greatly enhancing their overall experience. - Users commend the **ease of use** of NuPlay for training and automating sentiment detection effectively. **Cons:** - Users face **access restrictions** as certain features are unavailable during the NuPlay product's iteration phase. - Users feel the current **admin dependency** limits their ability to set up BOTs independently and efficiently. - Users experience **data integration issues** with NuPlay, as previous interaction data is often inaccessible to AI agents. - Users face **data management challenges** due to information silos and integration issues with other systems. - Users face **dependency issues** with NuPlay, relying on the Nurix team for BOT setup and management. #### What Are Recent G2 Reviews of NuPlay? **"[Flexible AI chatbot platform for building conversational experiences](https://www.g2.com/survey_responses/nuplay-review-12440352)"** **Rating:** 4.5/5.0 stars *— Shobhit A.* [Read full review](https://www.g2.com/survey_responses/nuplay-review-12440352) --- **"[Nurix AI voice agent and Nuplay platform feedback](https://www.g2.com/survey_responses/nuplay-review-12097188)"** **Rating:** 5.0/5.0 stars *— SHREYAS .* [Read full review](https://www.g2.com/survey_responses/nuplay-review-12097188) --- ### 21. [Sierra](https://www.g2.com/products/sierra/reviews) Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI. **Average Rating:** 4.1/5.0 **Total Reviews:** 16 **Who Is the Company Behind Sierra?** - **Seller:** [Sierra](https://www.g2.com/sellers/sierra-bef264bd-950f-41f6-840a-2c65b82f5c2e) - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/sierra (788 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Mid-Market, 35% Small-Business #### What Are Sierra's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Efficiency Improvement (4 reviews) - Efficiency (3 reviews) - Easy Integrations (2 reviews) - Integration Capabilities (2 reviews) **Cons:** - Expensive (2 reviews) - Bug Issues (1 reviews) - Complex Configuration (1 reviews) - Complexity (1 reviews) - Cost Limitations (1 reviews) ### What Do G2 Reviewers Say About Sierra? *AI-generated summary from verified user reviews* **Pros:** - Users praise Sierra's **ease of use** , highlighting its seamless setup and integration that enhance productivity and collaboration. - Users value the **efficiency improvement** of Sierra, enhancing their ability to perform tasks and streamline workflows. - Users commend Sierra for its **high efficiency** , effectively enhancing task performance and streamlining operational workflows. - Users value the **easy integrations** of Sierra, enhancing workflow and enabling efficient task performance effectively. - Users value Sierra's **seamless integration capabilities** , enhancing collaboration across teams and improving overall efficiency. **Cons:** - Users find Sierra **expensive** , limiting their ability to evaluate long-term costs and integration effectively. - Users find the **bug issues** in Sierra frustrating, citing a complex setup and more bugs than competitors. - Users find the **setup process excessively complex** and report more bugs compared to other options in the market. - Users find the **setup process too complex** , often experiencing more bugs compared to competing products. - Users find the **cost limitations** of Sierra concerning, as pricing transparency and scalability remain unclear and unproven. #### What Are Recent G2 Reviews of Sierra? **"[Streamlined Support with Automated Efficiency](https://www.g2.com/survey_responses/sierra-review-13138777)"** **Rating:** 4.0/5.0 stars *— Praney M.* [Read full review](https://www.g2.com/survey_responses/sierra-review-13138777) --- **"[* Reliable AI for Customer Service ✅ * Fast AI, Better Customer Support](https://www.g2.com/survey_responses/sierra-review-13072644)"** **Rating:** 5.0/5.0 stars *— Fareed A.* [Read full review](https://www.g2.com/survey_responses/sierra-review-13072644) --- ### 22. [Skygen](https://www.g2.com/products/skygen/reviews) Skygen is a frontier AI agent designed to execute complex, multi-step, and long-running tasks end-to-end. It combines computer-use (vision-based interaction) with powerful backend API tools, enabling it to outperform traditional agents in both speed and token efficiency. Unlike black-box automation, Skygen lets users observe every step and collaborate with the agent in real time. **Average Rating:** 4.9/5.0 **Total Reviews:** 5 **Who Is the Company Behind Skygen?** - **Seller:** [Skygen.AI](https://www.g2.com/sellers/skygen-ai) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/skygen-ai/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 120% Mid-Market #### What Are Recent G2 Reviews of Skygen? **"[Efficient AI automation for repetitive task](https://www.g2.com/survey_responses/skygen-review-12870548)"** **Rating:** 5.0/5.0 stars *— john w.* [Read full review](https://www.g2.com/survey_responses/skygen-review-12870548) --- **"[Skygen: The Essential Tool for Streamlining Healthcare Management](https://www.g2.com/survey_responses/skygen-review-12835535)"** **Rating:** 4.5/5.0 stars *— Asad a.* [Read full review](https://www.g2.com/survey_responses/skygen-review-12835535) --- ### 23. [SleekFlow](https://www.g2.com/products/sleekflow/reviews) SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io. **Average Rating:** 4.6/5.0 **Total Reviews:** 201 **Who Is the Company Behind SleekFlow?** - **Seller:** [SleekFlow](https://www.g2.com/sellers/sleekflow) - **Company Website:** https://sleekflow.io/ - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **Twitter:** @sleekflow_io (174 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sleekflow (204 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, Founder - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 73% Small-Business, 20% Mid-Market #### What Are SleekFlow's Pros and Cons? **Pros:** - Ease of Use (42 reviews) - Customer Support (34 reviews) - Automation (28 reviews) - Features (25 reviews) - Time-saving (25 reviews) **Cons:** - Missing Features (14 reviews) - Slow Loading (10 reviews) - Expensive (9 reviews) - Limited Customization (9 reviews) - Limited Features (9 reviews) ### What Do G2 Reviewers Say About SleekFlow? *AI-generated summary from verified user reviews* **Pros:** - Users find SleekFlow to be **very easy to implement** , thanks to helpful guidance and effective features. - Users commend the **excellent customer support** of SleekFlow, highlighting fast responses and useful assistance for effective communication. - Users love the **easy-to-use automation features** of SleekFlow, significantly reducing routine tasks and improving efficiency. - Users value the **handy AI agent** of SleekFlow for efficiently qualifying leads and enhancing customer communication. - Users find that the **time-saving automation** of SleekFlow helps them manage customer messages efficiently and effectively. **Cons:** - Users note the **lack of essential features** in SleekFlow, wishing for improved response tracking and message management. - Users frequently face **slow loading** issues with SleekFlow, causing frustration during message access and app performance. - Users find the **pricing steep** for SleekFlow, especially for smaller teams, impacting accessibility and value. - Users express concerns over **limited customization** , particularly regarding contact quotas and analytics options in SleekFlow. - Users feel that the **limited features** of SleekFlow restrict functionality, especially for those on lower-tier plans. #### What Are Recent G2 Reviews of SleekFlow? **"[Sleekflow Makes Multi-Channel Messaging and Automation Effortless.](https://www.g2.com/survey_responses/sleekflow-review-13065757)"** **Rating:** 4.5/5.0 stars *— Sujal S.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-13065757) --- **"[SleekFlow Streamlined Our DMs and Boosted Productivity](https://www.g2.com/survey_responses/sleekflow-review-12673937)"** **Rating:** 5.0/5.0 stars *— Yik Wang C.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-12673937) --- #### What Are G2 Users Discussing About SleekFlow? - [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for) ### 24. [Speechmatics](https://www.g2.com/products/speechmatics/reviews) Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in-class accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with unmatched precision—across the widest range of languages, dialects, and accents. Built on Foundational Speech Technology, Speechmatics powers mission-critical voice applications, from media & entertainment to contact centers, financial services, healthcare and beyond. With on-premises and cloud deployment options, businesses can ensure data security and compliance while unlocking the full potential of their voice data. Trusted by global leaders, Speechmatics is the go-to solution for enterprises looking to transcribe, analyze, and understand speech with unrivaled accuracy. 🔹Unmatched Accuracy – Industry-best transcription across diverse languages & accents 🔹Flexible Deployment – Cloud, on-prem, and hybrid solutions 🔹Enterprise-Grade Security – Full control over your data 🔹Real-Time & Batch Processing – Instant or large-scale transcription Power your Speech-to-Text and Voice AI applications with Speechmatics today. 🚀 **Average Rating:** 4.7/5.0 **Total Reviews:** 66 **Who Is the Company Behind Speechmatics?** - **Seller:** [Speechmatics](https://www.g2.com/sellers/speechmatics) - **Company Website:** https://www.speechmatics.com/ - **Year Founded:** 2006 - **HQ Location:** Cambridge, England‎ - **Twitter:** @Speechmatics (3,902 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/speechmatics/ (112 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Broadcast Media - **Company Size:** 55% Small-Business, 29% Mid-Market #### What Are Speechmatics's Pros and Cons? **Pros:** - Accuracy (21 reviews) - Transcription Accuracy (15 reviews) - Ease of Use (14 reviews) - Transcription (12 reviews) - Efficiency (11 reviews) **Cons:** - Limited Features (4 reviews) - Limited Language Support (4 reviews) - Slow Performance (4 reviews) - Limited Language Options (3 reviews) - Missing Features (3 reviews) ### What Do G2 Reviewers Say About Speechmatics? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **exceptional accuracy** of Speechmatics, appreciating its efficiency and ability to handle diverse accents. - Users commend the **exceptional transcription accuracy** of Speechmatics, enhancing workflows and ensuring reliable results across various sectors. - Users value the **ease of use** of Speechmatics, noting its simple interface and smooth integration into workflows. - Users appreciate the **accuracy and simplicity** of Speechmatics, enhancing productivity with hassle-free transcriptions and integrations. - Users value the **efficiency** of Speechmatics, enjoying quick, accurate transcriptions that streamline their workflows significantly. **Cons:** - Users find the **limited features** of Speechmatics restrictive, wishing for more functionalities and better audio management. - Users find the **limited language support** challenging, especially regarding diverse local languages from Africa. - Users find the **slow performance** of Speechmatics concerning, especially with its latency affecting usability in real-time applications. - Users find the **limited language options** frustrating, lacking support for diverse and local languages like Arabic. - Users note the **missing features** in Speechmatics, wishing for expanded functionality and improved documentation for better usability. #### What Are Recent G2 Reviews of Speechmatics? **"[Making Transcription and Content Creation Much More Manageable](https://www.g2.com/survey_responses/speechmatics-review-12927046)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/speechmatics-review-12927046) --- **"[Highly Accurate Transcription Across Accents, Languages, and Real-World Audio](https://www.g2.com/survey_responses/speechmatics-review-13119977)"** **Rating:** 4.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/speechmatics-review-13119977) --- ### 25. [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs **Average Rating:** 4.1/5.0 **Total Reviews:** 1,141 **Who Is the Company Behind Sprinklr Social?** - **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr) - **Company Website:** https://www.sprinklr.com - **Year Founded:** 2009 - **HQ Location:** New York - **Twitter:** @Sprinklr (38,047 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/399351/ (4,380 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Social Media Specialist, Social Media Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 49% Enterprise, 29% Mid-Market #### What Are Sprinklr Social's Pros and Cons? **Pros:** - Ease of Use (95 reviews) - Centralized Management (74 reviews) - Features (66 reviews) - Analytics (51 reviews) - Social Media Integration (43 reviews) **Cons:** - Complex Usage (54 reviews) - Learning Curve (48 reviews) - Complexity (36 reviews) - Improvement Needed (34 reviews) - Learning Complexity (32 reviews) ### What Do G2 Reviewers Say About Sprinklr Social? *AI-generated summary from verified user reviews* **Pros:** - Users find **Sprinklr Social easy to use** , enhancing team collaboration and simplifying content scheduling effortlessly. - Users value the **centralized management** of Sprinklr Social for seamless control over multiple social media platforms. - Users appreciate the **omni-channel experience** of Sprinklr Social, valuing its comprehensive support and customizable features. - Users value the **advanced analytics and reporting tools** of Sprinklr Social, enhancing insights into performance and strategy. - Users value the **omni-channel integration** of Sprinklr Social, enhancing engagement across all major social media platforms. **Cons:** - Users find the **complex usage** of Sprinklr Social to be overwhelming, hindering their ability to fully utilize the platform. - Users find the **learning curve steep** for Sprinklr, requiring significant IT knowledge to navigate its complexities. - Users find Sprinklr Social's **complex setup and configuration** challenging, often requiring external assistance for effective use. - Users feel there is a need for **improvement in AI capabilities** and desire more user-friendly workflows and statistics. - Users experience a **steep learning curve** with Sprinklr Social, citing its overwhelming interface and multitude of features. #### What Are Recent G2 Reviews of Sprinklr Social? **"[All-in-One Social Management with a Powerful Unified Inbox](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)"** **Rating:** 4.0/5.0 stars *— lindokuhle n.* [Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-13134659) --- **"[Feature Rich Social Platform That Keeps Getting Smarter](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)"** **Rating:** 5.0/5.0 stars *— Shruti D.* [Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-11426970) --- ## What Is AI Agents? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)