Best AI Agent Builders Software for Small Business - Page 2

How Many AI Agent Builders Software Products Does G2 Track?

Total Products under this Category: 893

Category Stats (Nov 2026)

  • Average Rating: 4.63/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Agentplace (+14.97%) - Among all products in this category, Agentplace recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Agent Builders Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 93,100+ Authentic Reviews
  • 893+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agent Builders Software

G2 Grid® for AI Agent Builders Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, ClickUp, Notion, Asana, Zapier, Jotform AI Agents, UiPath Agentic Automation, and Gemini platform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agent-builders/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=clickup&focus%5B%5D=notion&focus%5B%5D=asana&focus%5B%5D=zapier&focus%5B%5D=jotform-ai-agents&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=gemini-platform&segment=small-business)

Wati

Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra. Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google. Wati, the Agentic Customer Engagement Platform for Revenue Growth. © Wati 2026. Clare.ai Limited. GDPR Compliant. ISO/IEC 27001 Certified. SOC 2 Compliant.

Average Rating: 4.6/5.0

Total Reviews: 498

Who Is the Company Behind Wati?

  • Seller: Wati
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Hong Kong, HK
  • Twitter: @Wati_io
    594 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    291 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Education Management, Information Technology and Services
  • Company Size: 73% Small, 20% Medium

What Do G2 Reviewers Say About Wati?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of WATI, appreciating its intuitive design and comprehensive support for automation.
  • Users appreciate the effortless automation of WATI, which enhances efficiency and communication across diverse industries.
  • Users commend Wati for its exceptional customer support, highlighting the helpfulness and patience of the technical team.
  • Users praise the easy setup of WATI, making integration with WhatsApp Business seamless for teams.
  • Users value WATI's ease of use and powerful automation features, making it ideal for startups and efficient communication.
Cons
  • Users note that WATI can become expensive due to hidden charges and high fees for frequent messaging.
  • Users find the cost burdensome, particularly for smaller businesses and non-profit organizations struggling with pricing.
  • Users highlight pricing issues that may hinder smaller businesses and non-profits from effectively utilizing Wati.
  • Users desire more missing features like dark mode, immediate unblocking, AI capabilities, and internal notes for better functionality.
  • Users express frustration over the poor customer support of Wati, highlighting difficulties in reaching assistance and slow response times.

What Are Recent G2 Reviews of Wati?

What Are G2 Users Discussing About Wati?

Langchain

LangChain is a model-neutral, open source framework for building agents faster. It provides the core agent loop, with model and tool abstractions, 1000+ integrations, and customizable middleware, so that you can create agents that adapt with the ecosystem. LangChain provides a minimal, highly-configurable harness. Teams can start with a standard agent architecture, then customize how the agent reasons, manages context, and takes action. Key Features and Functionality: • Pre-built agent architecture: LangChain helps developers start building agents quickly with proven patterns for common use cases. • Open and neutral: Swap models, tools, and databases without rewriting your application. With 1000+ integrations, future-proof your stack as AI advances. • Customizable: Developers can extend agent behavior through middleware. Easily add human-in-the-loop approval, summarize long conversations, remove sensitive data, or customize context and tool use with composable hooks. • Durable runtime: LangChain runs on LangGraph’s durable runtime, giving agents built-in persistence, checkpointing, rewind, and human-in-the-loop support. Primary Value and Problem Solving: LangChain gives developers a pre-built agent architecture that they can use immediately. The framework is open and neutral by design with 1,000+ integrations across the LLM ecosystem, so developers can connect the models, tools, and databases their agents need to use. LangChain also provides control over agent behavior. Middleware lets teams customize how an agent runs without rewriting the core architecture. The framework is useful for teams that want to ship agents quickly, but still need room to adapt the system to their product, users, and infrastructure.

Average Rating: 4.5/5.0

Total Reviews: 148

Who Is the Company Behind Langchain?

Who Uses This Product?

  • Who Uses This: Software Engineer, Software Developer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Small, 25% Medium

What Do G2 Reviewers Say About Langchain?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Langchain, facilitating seamless integration and development of AI applications.
  • Users value the easy integrations of Langchain, facilitating seamless connections between LLMs, data, and APIs.
  • Users value the ease of use and powerful integrations of Langchain, making it accessible for various applications.
  • Users appreciate the seamless integrations of LangChain, enhancing the efficiency of AI app development and scaling.
  • Users value the customization capabilities of Langchain, enabling tailored, efficient development for complex AI applications.
Cons
  • Users find LangChain's complexity issues frustrating, as heavy abstractions hinder debugging and complicate deployment.
  • Users find Langchain's steep learning curve daunting, with complexity in integration and frequent API changes complicating usage.
  • Users often find poor documentation of LangChain to be overwhelming, making it challenging to navigate and maintain projects.
  • Users face a steep learning curve and frequent breaking changes that complicate their experience with Langchain.
  • Users criticize the software instability of Langchain, particularly due to frequent breaking changes and documentation delays.

What Are Recent G2 Reviews of Langchain?

MindStudio

MindStudio is a powerful no-code platform that makes it easy for teams and creators to design, build, and deploy custom AI agents, chatbots, and applications — without writing a single line of code. Whether you’re building an internal tool, automating workflows, enhancing customer support, or launching a new AI-powered product, MindStudio gives you everything you need to go from idea to production in minutes. With MindStudio, you can connect your data, design conversational flows, and integrate with APIs or existing systems — all through an intuitive visual interface. Our platform is built for flexibility and scalability, enabling startups, enterprises, and creators alike. Key Features: 🧠 No-Code AI Builder: Create powerful AI apps and agents visually — no programming required. ⚙️ Custom Workflows & Integrations: Connect 600+ third-party apps, tools, and data sources for smarter automation and seamless integration with existing workflows. 🔍 LLM Flexibility: Use OpenAI GPT-4, Google Gemini, Anthropic Claude, and other 200+ leading models to power your applications. 📊 Analytics & Optimization: Monitor performance and continuously improve your AI’s results. Trusted by enterprises, professionals, and individuals worldwide, MindStudio is redefining how businesses build with AI.

Average Rating: 4.9/5.0

Total Reviews: 26

Who Is the Company Behind MindStudio?

  • Seller: MindStudio
  • Company Website:
  • Year Founded: 2023
  • HQ Location: N/A
  • Twitter: @mindstudioai
    28 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    52 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consulting, Marketing and Advertising
  • Company Size: 85% Small, 8% Medium

What Do G2 Reviewers Say About MindStudio?

AI-generated summary from verified user reviews

Pros
  • Users find MindStudio’s ease of use exceptional, allowing anyone to create AI agents quickly and effortlessly.
  • Users appreciate the intuitive design of MindStudio, making it easy to build and interact with AI agents.
  • Users value the time efficiency of MindStudio, enabling rapid agent creation and streamlined workflows for impactful results.
  • Users appreciate the time-saving efficiency of MindStudio, enabling rapid prototyping and seamless integration for non-developers.
  • Users praise the visual and intuitive interface of MindStudio, enabling effortless automation and creativity for all users.
Cons
  • Users express concern over missing features and unexpected changes that disrupt their developed solutions and integrations.
  • Users face integration issues with MindStudio due to limited MCP servers and a need for advanced knowledge.
  • Users find the learning curve steep initially, as the vast possibilities can be overwhelming at first.
  • Users express frustration over limited customization options that hinder creativity and experimentation in MindStudio.
  • Users find the overwhelming features of MindStudio can complicate initial organization and project management efforts.

What Are Recent G2 Reviews of MindStudio?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Dust

Dust is the multiplayer AI platform for human-agent collaboration. People and agents work as co-contributors with shared context, knowledge, and tools, so that work doesn't just get done, it gets rewired. Dust gives teams shared workspaces, an intelligent context layer that synthesizes company knowledge across tools, and the flexibility to switch between models from OpenAI, Anthropic, Google, and Mistral. Trusted by 3,000+ organizations.

Average Rating: 4.6/5.0

Total Reviews: 87

Who Is the Company Behind Dust?

  • Seller: Dust
  • Year Founded: 2023
  • HQ Location: Paris, FR
  • Twitter: @DustHQ
    11,894 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    177 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 60% Medium, 33% Small

What Do G2 Reviewers Say About Dust?

AI-generated summary from verified user reviews

Pros
  • Users love the ability to build personalized assistants, enhancing their productivity and AI utilization effectively.
  • Users love the easy customization of AI agents in Dust, enhancing collaboration while ensuring data security.
  • Users appreciate the user-friendly interface of Dust, which makes creating and customizing AI agents straightforward and efficient.
  • Users value the flexibility of Dust, enabling easy customization and collaboration while ensuring data privacy.
  • Users value Dust for its user-friendly interface, enabling easy creation and secure management of AI agents.

What Are Recent G2 Reviews of Dust?

Make

Make is a leading visual AI automation platform. Make is the platform to build, manage, and scale all your automations and AI agents in one visual landscape. Connect 3,000+ apps, automate complex processes, create AI and agentic workflows, and use model context protocol (MCP) to scale your automations. Use the visual drag-and-drop scenario builder to link apps in a few clicks. Build limitless scenarios that run exactly the way your business needs them to. Make supports any app with an API, so it’s made to fit your tech stack. And with Make AI Agents, your scenarios don't just run – they adapt. Agentic automation lets AI-driven agents handle complex tasks, while responding to changing conditions in real time. Set your scenarios to run on a schedule, trigger them instantly, or watch them run live whenever you need full visibility into what's happening. Make’s transparent logic means you’ll be able to see, manage, and control your automations every step of the way.

Average Rating: 4.6/5.0

Total Reviews: 445

Who Is the Company Behind Make?

  • Seller: Integromat by Celonis
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Praha 8, Prague
  • Twitter: @integromat
    644 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 81% Small, 14% Medium

What Do G2 Reviewers Say About Make?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful automation capabilities of Make, simplifying complex tasks and enhancing workflow efficiency.
  • Users find Make to be an easy-to-use platform for creating automations that enhance efficiency and connectivity.
  • Users love the easy integrations with Make, significantly enhancing efficiency and automating workflows effortlessly.
  • Users appreciate Make for its extensive features that enable easy automation for businesses of all sizes.
  • Users value the seamless integrations of Make, allowing effortless connectivity across various systems and tools for enhanced automation.
Cons
  • Users find the error messages unclear, making it difficult to diagnose issues effectively during workflow automation.
  • Users find the steep learning curve challenging for beginners, despite helpful resources and documentation provided.
  • Users note a steep learning curve, particularly for beginners, requiring time and effort to master the tool.
  • Users find the complexity of configuring modules in Make to be a significant challenge and source of frustration.
  • Users face significant challenges with API issues, including poor documentation and slow customer support during integrations.

What Are Recent G2 Reviews of Make?

What Are G2 Users Discussing About Make?

Workato

Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise.

Average Rating: 4.7/5.0

Total Reviews: 827

Who Is the Company Behind Workato?

  • Seller: Workato
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Mountain View, California
  • Twitter: @Workato
    3,641 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,466 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 41% Medium, 34% Large

What Do G2 Reviewers Say About Workato?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Workato, enabling quick automation without needing technical expertise.
  • Users love how Workato's easy integrations simplify automation, saving them hours and making processes seamless.
  • Users love the easy integrations with Workato, allowing quick automation of tools like Salesforce and Slack.
  • Users appreciate the ease of automation with Workato, enabling seamless integrations and saving significant time on repetitive tasks.
  • Users value the user-friendly and low-code interface of Workato, making business process automation seamless and efficient.
Cons
  • Users often find the complexity of Workato overwhelming, particularly regarding pricing and onboarding, leading to confusion.
  • Users find the learning curve steep, with complexity and confusion hindering smooth onboarding and workflow management.
  • Users find the missing features in Workato's connector library limit their integration capabilities with lesser-known applications.
  • Users are frustrated by data limitations in Workato, impacting email sends, job reporting, and large file transfers.
  • Users find Workato's expensive pricing a challenge, potentially hindering its adoption compared to cheaper alternatives.

What Are Recent G2 Reviews of Workato?

What Are G2 Users Discussing About Workato?

ServiceNow AI Agents

ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 350+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box AI agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. Users can talk, chat, or use voice with ServiceNow Otto, their AI assistant for work, to make requests and get work done. ServiceNow Otto then routes the request to the right AI agent or specialist, and hands back the result. AI specialists are AI agents that execute entire job functions end to end, like an IT specialist or HR generalist. For over 20 years, ServiceNow has powered work for the world's leading companies. 90% of the Fortune 500 trust ServiceNow, powering 100 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow.

Average Rating: 4.3/5.0

Total Reviews: 476

Who Is the Company Behind ServiceNow AI Agents?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • Twitter: @servicenow
    55,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35,078 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 35% Large, 17% Medium

What Do G2 Reviewers Say About ServiceNow AI Agents?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficiency of ServiceNow AI Agents, streamlining workflows and enhancing productivity with automated tasks.
  • Users appreciate the ease of use of ServiceNow AI Agents, simplifying tasks and enabling quick adaptation for everyone.
  • Users value the automation of repetitive tasks by ServiceNow AI Agents, enhancing workflow efficiency and productivity.
  • Users value the easy integrations of ServiceNow AI Agents, enhancing workflows and automating tasks for efficiency.
  • Users value the effective automation of tasks by ServiceNow AI Agents, enhancing efficiency and support 24/7.
Cons
  • Users frequently encounter inaccurate responses from ServiceNow AI Agents, particularly when data setups are insufficient or poorly defined.
  • Users face challenges with poor understanding as AI responses often lack nuance and can be inaccurate without proper setup.
  • Users find the configuration challenging and time-consuming, often requiring advanced skills for optimal setup and customization.
  • Users experience limited AI flexibility, requiring significant time and effort for customization and setup in unique environments.
  • Users find the steep learning curve during initial setup of ServiceNow AI Agents challenging and time-consuming.

What Are Recent G2 Reviews of ServiceNow AI Agents?

Automation Anywhere Agentic Process Automation

Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work. APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation. With the APA platform, you can optimize what already runs your business and expand into what has never been feasible before. What's inside the platform Process Reasoning Engine (PRE) — the decision layer. Goal-driven AI agents plan, act, adapt, and self-correct in real time as conditions change. Mozart Orchestrator — a unified composer that manages decisions, dependencies, context, and exceptions across agents, automations, documents, and APIs. AI Agent Studio — a low-code workspace for building AI agents on foundational models from Amazon Bedrock, Google Vertex AI, Azure OpenAI, OpenAI, and others. Automator AI — generative AI–powered automation development across any application, cloud or on-premises. Document Automation — processes unstructured documents at over 95% accuracy, and 5x faster with Cloud Extraction Service for large-scale extraction. Process Discovery — surfaces bottlenecks and identifies what to automate next. Automation Co-Pilot — triggers multi-step agentic workflows in natural language, inside the applications teams already use. Governance built in, not bolted on Every agent, action, and decision runs inside enterprise controls: fine-grained role-based access control (RBAC), AES-256 encryption at rest, TLS in transit, native audit logs with SIEM integration, and human-in-the-loop oversight. Automation Anywhere maintains SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, and HITRUST certifications, and supports GDPR compliance. Proven in production 1,500+ live APA deployments, 400M+ automations run per year, and 1.8M+ unique AI agent executions across 26 global regions. Bancolombia — 1,300% ROI in the first year and a 50% increase in customer service efficiency JBS — $1M and 125,000 hours saved in IT Granite Telecom — $635,000 in monthly savings and 15,000 hours saved per month Ricoh — 500 days of operational time saved per month SoftBank Corp. — 85% reduction in recruitment hours Who it's for Enterprise operations, IT, finance, HR, customer service, and shared services teams in banking, insurance, healthcare, life sciences, manufacturing, telecommunications, and the public sector — wherever complex, cross-system work has to run reliably and be governed. Learn more at https://www.automationanywhere.com.

Average Rating: 4.5/5.0

Total Reviews: 4,174

Who Is the Company Behind Automation Anywhere Agentic Process Automation?

  • Seller: Automation Anywhere
  • Company Website:
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • Twitter: @AutomationAnywh
    55,050 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Large, 23% Medium

What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use in Automation Anywhere Agentic Process Automation for simplifying RPA bot creation and management.
  • Users value the ease of automating repetitive tasks with Automation Anywhere, enhancing productivity and efficiency effortlessly.
  • Users appreciate the efficiency of Automation Anywhere, highlighting its ease of use and significant impact on productivity.
  • Users value the automation ease of Automation Anywhere, enabling non-coders to effortlessly build bots and streamline tasks.
  • Users appreciate the intuitive interface of Automation Anywhere, making automation easy and enhancing overall efficiency.
Cons
  • Users find Automation Anywhere's pricing model to be expensive and complex, which can be challenging for small teams.
  • Users find the steep learning curve challenging, especially for beginners navigating advanced features and debugging workflows.
  • Users find the missing features of Automation Anywhere Agentic Process Automation frustrating, limiting their workflow capabilities.
  • Users experience software bugs causing issues like errors in automation and problems with browser extensions.
  • Users often face bot issues including complex debugging and integration challenges, affecting overall usability and performance.

What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

Retell AI

Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs.

Average Rating: 4.8/5.0

Total Reviews: 2,620

Who Is the Company Behind Retell AI?

  • Seller: Retell AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Palo Alto, US
  • Twitter: @retellai
    3,181 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    171 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 3% Small, 1% Medium

What Do G2 Reviewers Say About Retell AI?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Retell AI, appreciating its user-friendly interface and straightforward setup.
  • Users appreciate the ease of use and simplicity in Retell AI, making it accessible for all skill levels.
  • Users appreciate the simple and clean UI of Retell AI, making setup and use quick and intuitive.
  • Users appreciate the seamless integrations of Retell AI, enhancing automated workflows and operational efficiency significantly.
  • Users appreciate the easy-to-use interface of Retell AI, making integration and navigation simple for everyone.
Cons
  • Users are frustrated by the missing features, such as agent limits and international number support, hindering usability.
  • Users find the cost per call for Retell AI to be on the higher side, impacting their experience.
  • Users find the steep learning curve of Retell AI challenging, especially without a technical background or proper guidance.
  • Users find the limited features of Retell AI restrictive, especially lacking SIP trunking integrations and testing options.
  • Users experience a poor understanding of Retell AI’s features, finding the setup process confusing and redundant.

What Are Recent G2 Reviews of Retell AI?

Sierra

Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI.

Average Rating: 4.5/5.0

Total Reviews: 126

Who Is the Company Behind Sierra?

  • Seller: Sierra
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    1,043 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Retail
  • Company Size: 51% Small, 35% Medium

What Do G2 Reviewers Say About Sierra?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Sierra, highlighting its fast implementation and responsive support team.
  • Users find Sierra to be highly efficient, enhancing task performance and streamlining operational workflows effectively.
  • Users find Sierra's efficiency remarkable, enhancing task performance and streamlining workflows across various integrations.
  • Users appreciate the easy integrations of Sierra, streamlining workflows and enhancing overall efficiency in operations.
  • Users value the powerful integration capabilities of Sierra, enhancing collaboration and efficiency across teams seamlessly.
Cons
  • Users find Sierra expensive, noting limited transparency in pricing that complicates long-term cost assessment.
  • Users find the bug issues in Sierra problematic, citing a complex setup process and more bugs than competitors.
  • Users find the complex configuration process challenging and report more bugs compared to competing products.
  • Users find the complex setup process of Sierra frustrating, along with a higher number of bugs compared to competitors.
  • Users dislike the cost limitations of Sierra, finding transparency on pricing and long-term expenses lacking.

What Are Recent G2 Reviews of Sierra?

ElevenLabs

ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace. Core capabilities include Eleven v3 for expressive Text to Speech in 70+ languages, Scribe v2 for Speech to Text, Voice Design and Voice Cloning for character creation, and Dubbing for full-scale localization. Teams also use it for AI Sound Effects, AI Music, and Image and Video generation, alongside production tools like Studio and Voice Library. ElevenAgents enables businesses to deploy voice and chat agents at scale, with the integrations, testing, and monitoring needed for reliable customer experiences across sales, support, and operations. ElevenAPI provides programmatic access to ElevenLabs AI models for voice, music, sound effects, dubbing, and transcription, so developers can integrate these capabilities directly into their applications, workflows, and production pipelines. Enterprises integrate via SOC 2 Type 2-certified APIs and SDKs. Safety measures including Speech Classifier, watermarking, and granular voice usage controls, are built into the platform. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication, empowering teams to create, converse, and connect in any language, medium, or voice.

Average Rating: 4.5/5.0

Total Reviews: 1,292

Who Is the Company Behind ElevenLabs?

  • Seller: Eleven Labs
  • Company Website:
  • Year Founded: 2022
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    1,296 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 74% Small, 7% Medium

What Do G2 Reviewers Say About ElevenLabs?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of ElevenLabs, allowing for quick setup and efficient task completion.
  • Users appreciate the impressive quality of ElevenLabs, highlighting its natural voices and seamless user experience.
  • Users value the speed and reliability of ElevenLabs, allowing efficient task completion and enhanced production quality.
  • Users appreciate the impressive voice quality and ease of use of ElevenLabs for creating seamless voice agents.
  • Users appreciate the easy setup of ElevenLabs, allowing for a smooth integration into their workflow.
Cons
  • Users find the pricing structure quite expensive, especially for high-volume usage and with non-carryover of unused credits.
  • Users report that directing AI voice talent and integration processes need improvement, causing challenges in usability and setup.
  • Users find the pricing issues limiting, especially with high-volume needs and non-carryover credits, affecting usability.
  • Users highlight the missing features like custom datasets and flexible pricing that limit their overall experience.
  • Users experience pronunciation issues with ElevenLabs, leading to inaccuracies and frustration in voice output.

What Are Recent G2 Reviews of ElevenLabs?

Browserbase

A web browser for your AI - Browserbase offers a reliable, high performance serverless developer platform to run, manage, and monitor headless browsers at scale.

Average Rating: 4.3/5.0

Total Reviews: 50

Who Is the Company Behind Browserbase?

  • Seller: Browserbase
  • Company Website:
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    83 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 63% Small, 27% Medium

What Are Recent G2 Reviews of Browserbase?

Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics, and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. Founded in 2013 by the original creators of Apache Spark™, Delta Lake, MLflow and Unity Catalog, Databricks is built on an open lakehouse architecture that brings data, analytics and AI together. The platform is used by data engineers, data scientists, analysts, developers, machine learning teams, AI teams and business users to collaborate across the full data and AI lifecycle. Key Databricks capabilities include: - Data engineering: Build, automate and manage reliable batch, streaming and real-time data pipelines. - Analytics and business intelligence: Run SQL analytics, create dashboards and enable business teams to explore data. - Data governance: Discover, secure and manage data and AI assets across teams, clouds and workloads. - Machine learning and AI: Develop models, build generative AI applications and create production-grade AI agents. - Data applications: Build and deploy data-driven applications using governed enterprise data. Available across AWS, Azure and Google Cloud, Databricks helps organizations work across clouds, reduce data silos and simplify collaboration across teams and tools. Customers use Databricks for use cases such as customer personalization, fraud detection, predictive maintenance, real-time analytics, cybersecurity, healthcare research, financial risk management, supply chain optimization and AI-powered decision-making. Databricks is used across industries including financial services, healthcare and life sciences, retail, manufacturing, energy and the public sector. Organizations use the platform to modernize data infrastructure, accelerate AI adoption and turn enterprise data into business value.

Average Rating: 4.6/5.0

Total Reviews: 1,368

Who Is the Company Behind Databricks?

  • Seller: Databricks Inc.
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • Twitter: @databricks
    92,269 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14,336 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Data Engineer, Data Analyst
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 47% Large, 38% Medium

What Do G2 Reviewers Say About Databricks?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use and extensive features of Databricks, streamlining data warehousing and machine learning tasks.
  • Users appreciate the ease of use of Databricks, enhancing their experience with its intuitive interface and efficient features.
  • Users value the seamless integrations with AWS services that enhance efficiency and support diverse business needs.
  • Users value the seamless collaboration provided by Databricks, enhancing teamwork on data projects and insights sharing.
  • Users value the effective data management features of Databricks, simplifying their workflows and enhancing decision-making.
Cons
  • Users face a steep learning curve with Databricks, as its complexity can be confusing for newcomers.
  • Users note that the cost of Databricks can be quite high, particularly for large data projects and limited free options.
  • Users find the steep learning curve of Databricks challenging, particularly for those unfamiliar with big data tools.
  • Users express frustration over missing features in Databricks, limiting its effectiveness for complex deployments and custom setups.
  • Users find the complexity of Databricks challenging, especially during initial setup and navigation of advanced features.

What Are Recent G2 Reviews of Databricks?

What Are G2 Users Discussing About Databricks?

Voiceflow

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

Average Rating: 4.5/5.0

Total Reviews: 115

Who Is the Company Behind Voiceflow?

  • Seller: Voiceflow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    92 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 15% Medium

What Do G2 Reviewers Say About Voiceflow?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive no-code building of Voiceflow, making it accessible and user-friendly for all skill levels.
  • Users appreciate the no-code building and intuitive features of Voiceflow, making chatbot creation accessible for everyone.
  • Users love the easy integrations in Voiceflow, making it simple to connect apps and enhance their projects.
  • Users appreciate the exceptional customer support of Voiceflow, highlighting helpful staff and an engaging community for assistance.
  • Users commend the easy-to-use integrations of Voiceflow, enabling seamless app connections and enhancing user experience.
Cons
  • Users find that Voiceflow lacks necessary features, like dark mode and improved tools for voice transcribing.
  • Users face usage limitations with Voiceflow, including restricted integrations and reliance on built-in AI credits.
  • Users find integration issues challenging, wishing for clearer guidance and more accessible options during setup.
  • Users note the limited features of Voiceflow, desiring better integrations and more guidance during setup.
  • Users find the complexity and steep learning curve of Voiceflow challenging, especially for more advanced functionalities.

What Are Recent G2 Reviews of Voiceflow?

What Are G2 Users Discussing About Voiceflow?

aixplain

aixplain is the operating system for AI agents that organizations own and can account for. People use agents in their everyday work, the agents and workflows they create become assets the organization builds on, and everything runs on any model and any server: aixplain cloud, your own servers, air-gapped, or on a desktop. Every agent answers to a named owner, and inspector agents check every run. Omni: the AI agent you delegate work to, and use to create new agents. Koder: builds software and AI services in your codebase, on Desktop or in the CLI, and deploys your agents as secure APIs. aixplain Desktop: Omni and Koder on Mac, Windows and Linux. aixplain OS: the runtime and control plane underneath. Built for organizations that need control over where their AI runs, including in Arabic. Offices in San Jose, Riyadh and Aachen. Recognized in the CB Insights AI 100, 2025.

Average Rating: 4.3/5.0

Total Reviews: 97

Who Is the Company Behind aixplain?

  • Seller: aiXplain
  • Year Founded: 2020
  • HQ Location: San Jose, US
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 29% Medium

What Are Recent G2 Reviews of aixplain?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated