# Best  AI Agent Builders Software for Small Business - Page 2

*By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)*

The leading AI agent builder in 2026 is Salesforce Agentforce, rated 4.3 out of 5 on G2 based on 1,100+ verified reviews. For RPA-native orchestration, UiPath Agentic Automation edges ahead at 4.6 stars, while Zapier dominates the no-code segment with strong cross-app automation capabilities.

1. Salesforce Agentforce — 4.3/5 (1,100+ reviews): Salesforce-native autonomous agent building and deployment
2. UiPath Agentic Automation — 4.6/5 (7,500+ reviews): RPA-native agentic orchestration with human-in-the-loop
3. OutSystems — 4.5/5 (1,700+ reviews): Visual agentic app development with low-code
4. ServiceNow AI Agents — 4.3/5 (400+ reviews): ServiceNow-native agentic ITSM workflow automation
5. Zapier — 4.5/5 (2,000+ reviews): No-code agent-building with cross-app workflow automation

*Updated June 2026. Based on 2026 G2 verified review data across 5 products.*


Products classified in the overall AI Agent Builders category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business AI Agent Builders to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business AI Agent Builders category.

In addition to qualifying for inclusion in the AI Agent Builders Software category, to qualify for inclusion in the Small Business AI Agent Builders Software category, a product must have at least 10 reviews left by a reviewer from a small business.





## Top  AI Agent Builders Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,163 reviews) | Salesforce-native autonomous agent building and deployment | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" |
| 2 | [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) | 4.6/5.0 (6,137 reviews) | RPA-native agentic orchestration with human-in-the-loop | "[Extending RPA Capabilities with Agentic AI](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)" |
| 3 | [OutSystems](https://www.g2.com/products/outsystems/reviews) | 4.5/5.0 (1,622 reviews) | Visual agentic app development with low-code | "[OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform](https://www.g2.com/survey_responses/outsystems-review-12858810)" |
| 4 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (436 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" |
| 5 | [Databricks](https://www.g2.com/products/databricks/reviews) | 4.6/5.0 (1,322 reviews) | — | "[Helpful for Managing and Analyzing Operational Data](https://www.g2.com/survey_responses/databricks-review-13090803)" |
| 6 | [Zapier](https://www.g2.com/products/zapier/reviews) | 4.5/5.0 (2,062 reviews) | No-code agent-building with cross-app workflow automation | "[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)" |
| 7 | [Asana](https://www.g2.com/products/asana/reviews) | 4.4/5.0 (13,251 reviews) | AI-automated cross-team workflow orchestration | "[Asana Keeps Me Organized—Fast, Fair-Priced, and Great Support](https://www.g2.com/survey_responses/asana-review-13108618)" |
| 8 | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5.0 (12,656 reviews) | — | "[Ctrl + K and Clip speed up the work: a tool worth three](https://www.g2.com/survey_responses/clickup-review-13145160)" |
| 9 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (641 reviews) | No-code conversational agent deployment with trainable knowledge bases | "[Interactive, Smart AI Agents That Seamlessly Integrate with Jotform Apps](https://www.g2.com/survey_responses/jotform-ai-agents-review-13063306)" |
| 10 | [CloseBot](https://www.g2.com/products/closebot/reviews) | 4.8/5.0 (180 reviews) | Goal-based lead qualification and conversational appointment-booking | "[CloseBot Makes AI Chatbots Fast to Build with Powerful Automation](https://www.g2.com/survey_responses/closebot-review-13126365)" |

---
## What Are the Most Common Questions About  AI Agent Builders Software?
*AI-generated · Last updated: May 26, 2026*
### Ai tools for building agents?
Based on G2 reviews, buyers looking into AI agent builders most often mention tools that help automate support, sales follow-up, workflow execution, and data-heavy tasks without requiring deep engineering effort. According to verified users, strong options in this category stand out for low-code setup, integrations with systems like CRMs, knowledge bases, and collaboration tools, plus the ability to handle repetitive work at scale. G2 reviewers mention that some products are especially valued for conversational support and lead handling, while others are chosen for orchestration, document processing, or broader automation. The right fit depends on whether your priority is customer service, internal operations, voice automation, or cross-system workflow management.


### I want the easiest ai agent builder for onboarding agents, which software has the simplest UI?
Based on G2 reviews, [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12854878) appears most often among recently reviewed eligible products, and verified users frequently describe setup as straightforward once testing is in place. According to verified users across the category, the easiest interfaces are usually described as low-code or no-code, with visual builders, guided setup, and minimal switching between tools. G2 reviewers mention that ease of use often comes down to whether teams need simple onboarding bots or more advanced workflows, because some platforms are intuitive for first builds but become more technical as complexity grows. For onboarding-focused agents, buyers should look for clear workflow builders, reusable templates, and integrations that reduce manual setup work.


### What’s the best ai agent builder platform for a non-coder to spin up customer support bots?
Based on G2 reviews, non-coders usually favor platforms that pair easy setup with strong support use cases such as FAQ handling, ticket deflection, and always-on website chat. According to verified users, the strongest options for customer support bots reduce the need for heavy coding by offering drag-and-drop builders, prebuilt flows, and knowledge-base connections. G2 reviewers mention that support teams value tools that can answer routine questions quickly, escalate when needed, and maintain a natural conversation style. Ease of training and deployment is also a recurring theme in reviews, especially for teams without dedicated developers. The best fit depends on whether you need chat, voice, or omnichannel support automation inside your existing service workflow.

**Here are some of the top-rated products on G2:**

- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12856902) – often used to automate support queues, case deflection, and knowledge-base driven customer help
- [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews/jotform-ai-agents-review-12805226) – frequently used for FAQ bots and customer support assistants with simple setup
- [CloseBot](https://www.g2.com/products/closebot/reviews/closebot-review-12680437) – commonly used for conversational intake and appointment-booking support flows


### Ai agent builders comparison which platform has the most reliable multi-agent orchestration?
Based on G2 reviews, reliability in multi-agent orchestration is most often tied to how well a platform manages workflows across agents, systems, and approvals rather than just chat responses. According to verified users, products in this category are praised when they can coordinate agents with automation layers, handle structured handoffs, and support more complex business processes without excessive manual intervention. G2 reviewers mention strengths such as orchestration dashboards, reusable agents, and the ability to connect AI-driven steps with traditional workflow logic. Buyers comparing platforms for this need should prioritize review signals around governance, workflow visibility, and cross-system execution, especially if the use case involves multiple teams, long-running processes, or a mix of AI and human-in-the-loop actions.


### Best ai agent builder app for mobile so i can manage and tweak agents from my phone?
Based on G2 reviews, mobile management is mentioned less often than desktop workflow building, so buyers should expect stronger support for monitoring and light updates than full agent design from a phone. According to verified users, some platforms are appreciated for accessible interfaces, quick navigation, and integrations that keep key workflows visible even when away from a desk. G2 reviewers mention mobile usefulness mainly in the context of notifications, reviewing activity, staying on top of tasks, and responding quickly, while deeper workflow setup is still often easier on desktop. If mobile access matters, buyers should look for products with responsive interfaces, simple dashboards, and integrations that let teams monitor conversations, tasks, or automations without needing a full workstation.

**Here are some of the top-rated products on G2:**

- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12814554) – mentioned by users for organized workflows and interest in more mobile-friendly, on-the-go use
- [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12584216) – used to monitor and automate recurring tasks with lightweight troubleshooting and notifications


### Best no-code ai agent builder software to embed on my website chat widget?
Based on G2 reviews, no-code buyers looking for website chat widgets tend to value fast setup, easy training, and the ability to answer visitor questions without constant human involvement. According to verified users, the best experiences come from platforms that let teams publish quickly, connect knowledge sources, and manage conversational flows without heavy engineering work. G2 reviewers mention website chat use cases such as customer support, lead qualification, intake, and booking, often highlighting drag-and-drop interfaces or simple setup steps. Buyers should pay close attention to review themes around embedding, branding, response quality, and whether the tool can manage repetitive queries while still escalating or handing off when conversations become more complex.

**Here are some of the top-rated products on G2:**

- [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews/jotform-ai-agents-review-12752794) – often used to create website chatbots from uploaded files or site content with minimal setup
- [Botpress](https://www.g2.com/products/botpress/reviews/botpress-review-12418677) – frequently used for customer-facing chat flows that automate answers and improve lead capture
- [CloseBot](https://www.g2.com/products/closebot/reviews/closebot-review-12680437) – commonly embedded for conversational intake, appointment booking, and real-time website responses


### Which ai agent builder is actually worth paying for if i want sales outreach agents, not just toy demos?
Based on G2 reviews, [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12854878) shows the strongest recent review presence among eligible products, making it the clearest single-product signal for buyers looking beyond lightweight experimentation. According to verified users, platforms worth paying for are the ones tied to measurable workflow outcomes such as lead qualification, CRM updates, approvals, and follow-up automation rather than novelty demos. G2 reviewers mention that serious sales use cases depend on strong integrations, reliable execution, and the ability to work with live business data. Buyers should favor products repeatedly described as useful for lead handling, deal prep, or sales workflow automation, especially if they need a tool that can move from pilot to everyday operational use.


### Top-rated ai agent builder platforms for saas companies that need workflow automation?
Based on G2 reviews, SaaS teams evaluating agent builders for workflow automation consistently focus on platforms that connect apps, reduce repetitive operational work, and let teams automate structured processes at scale. According to verified users, the most useful products in this scenario are those that support app integrations, orchestration, data movement, and reusable workflows across support, operations, and go-to-market teams. G2 reviewers mention benefits such as centralizing workflows, reducing manual handoffs, improving response consistency, and moving faster without depending on custom development for every new process. For SaaS environments, buyers should look for signals around integration breadth, workflow visibility, low-code setup, and support for scaling automations across multiple internal teams and customer-facing operations.

**Here are some of the top-rated products on G2:**

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12825539) – often used to automate end-to-end workflows that combine AI, RPA, and human review
- [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12669014) – frequently used by teams to connect apps, route leads, trigger follow-ups, and keep workflows synchronized
- [n8n](https://www.g2.com/products/n8n/reviews/n8n-review-12691118) – commonly chosen for flexible workflow automation across APIs, data sources, and AI-driven processes


### What ai agent builder software do startups use for automated onboarding and product tours?
Based on G2 reviews, startups tend to favor tools that are quick to stand up, easy to customize, and capable of handling onboarding steps or guided support without requiring large implementation teams. According to verified users, onboarding-related use cases often center on answering repetitive questions, guiding users through forms or setup flows, and reducing manual follow-up. G2 reviewers mention that startup teams value products with low-code builders, reusable workflows, and integrations that keep operational overhead down. For product-tour and onboarding scenarios, buyers should look for review evidence around conversational guidance, easy deployment, and the ability to keep customer or internal onboarding information consistent across channels while scaling beyond manual support.


### Cheapest ai agent builder tools that still have solid integrations with slack and hubspot?
Based on G2 reviews, budget-conscious buyers still want strong integration depth, especially with go-to-market and collaboration tools. According to verified users, lower-cost or more cost-flexible options are often praised when they connect cleanly with Slack, CRMs, and other core business apps while remaining approachable for small teams. G2 reviewers mention that pricing pressure shows up frequently in this category, so buyers should weigh not only entry cost but also whether workflows, task volumes, or AI usage scale predictably. Affordable options are most attractive when they reduce manual work quickly and fit into existing workflows without requiring major engineering effort. For Slack and HubSpot-heavy teams, integration quality and ease of setup matter as much as sticker price.

**Here are some of the top-rated products on G2:**

- [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12687921) – often used to connect HubSpot, Slack, and other tools for lead routing and workflow automation
- [Relay.app](https://www.g2.com/products/relay-app/reviews/relay-app-review-12585150) – praised for easy workflow setup, affordability, and broad connections across common business tools
- [n8n](https://www.g2.com/products/n8n/reviews/n8n-review-12845138) – valued for self-hosting flexibility and lower-cost automation across APIs and collaboration systems




## G2 Grid® for  AI Agent Builders Software
![G2 Grid® for  AI Agent Builders Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agent-builders/grids.png?focus%5B%5D=1408921&focus%5B%5D=2629&focus%5B%5D=1437428&focus%5B%5D=25675&focus%5B%5D=6218&focus%5B%5D=120746&focus%5B%5D=1343375&focus%5B%5D=82623)
Highlighted products: Salesforce Agentforce, Zapier, Jotform AI Agents, ClickUp, UiPath Agentic Automation, n8n, Lindy, and Notion.
Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agent-builders/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=zapier&focus%5B%5D=jotform-ai-agents&focus%5B%5D=clickup&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=n8n&focus%5B%5D=lindy-lindy&focus%5B%5D=notion&segment=small-business)


## How Many  AI Agent Builders Software Products Does G2 Track?
**Total Products under this Category:** 396

### Category Stats (Jul 2026)
- **Average Rating**: 4.65/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Abacus.ai (+1.36%) - Among all products in this category, Abacus.ai recorded the largest rating increase compared to last month
*Last updated: July 22, 2026*


## How Does G2 Rank  AI Agent Builders Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 84,600+ Authentic Reviews
- 396+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


---

**Sponsored**

### Cloudera

Cloudera is the only hybrid data and AI platform company that large organizations trust to bring AI to their data anywhere it lives. Unlike other providers, Cloudera delivers a consistent cloud experience that converges public clouds, on-prem data centers, and the edge, leveraging a proven open-source foundation. As the pioneer in big data, Cloudera empowers businesses to apply AI and assert control over 100% of their data, in all forms, improving security, governance, and real-time and predictive insights. The world’s largest brands across all industries rely on Cloudera to transform decision-making and ultimately boost bottom lines, safeguard against threats, and save lives. The Cloudera data and AI platform includes: Cloudera AI: Deploy and scale any AI model, anywhere. Cloudera brings compute to governed data where it lives for Private AI anywhere by design. Complete control, security, and governance of mission-critical data, models, agents, and inference ensure faster sovereign AI deployments. Cloudera Data-in-Motion: Make fast decisions from real-time data anywhere. Move data with any structure from any source to any destination seamlessly across hybrid environments, enabling in-the-moment business-critical decisions by processing and analyzing real-time data anywhere, from the edge to AI, as business happens. Cloudera Open Data Lakehouse: Process any data, anywhere, for actionable insights. Make smart decisions with an open data lakehouse powered by Apache Iceberg that delivers trusted, reliable, and unified data to fuel agents, AI applications, and analytics, improving collaboration, breaking silos, and simplifying sharing. Cloudera Unified Data Fabric: Unify security and governance across the entire data estate. Move beyond fragmented data management: Break down silos and connect disparate data sources intelligently and securely to provide a unified view of all organizational data and centralized end-to-end control across complex hybrid data environments.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1009956&secure%5Bchosen_at%5D=2026-07-23T12%3A52%3A29Z&secure%5Bdisplayable_resource_id%5D=1009956&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1009956&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1886&secure%5Bresource_id%5D=1009956&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agent-builders%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=56925e33b2759920f92a2e7affdaa1633bf43f2ea4e956e22acd8655ab514af9&secure%5Burl%5D=https%3A%2F%2Fwww.cloudera.com%2Fproducts%2Fcloudera-data-platform%2Fcdp-demos.html%3Finternal_link%3Dp18%23get-started&secure%5Burl_type%5D=custom_url)

---

## What Are the Top-Rated  AI Agent Builders Software Products in 2026?
### 1. [Lyzr.ai](https://www.g2.com/products/lyzr-lyzr-ai/reviews)
Lyzr is an enterprise AI agent platform that helps organizations design, deploy, and operate autonomous and semi-autonomous agents across business functions such as customer service, sales, human resources, finance, and IT. The platform brings together an agent framework, a low-code studio, and a central control plane, so teams can move AI initiatives from pilot to full production with consistency and oversight. Organizations use it to build task-specific agents for secure knowledge assistance, retrieval-augmented search, and multi-step workflow automation, improving how work gets done while keeping data protected. Lyzr is built for enterprises that want to adopt AI without replacing the systems they already run. Its model-agnostic architecture lets teams work with their preferred language models and switch between them as needs change, with no re-architecting required. The same flexibility extends to deployment: agents can run in a private cloud, a single-tenant setup, or fully on-premise, so organizations keep control of their data and operations. Governance, observability, and auditability are part of the platform itself, which is what makes Lyzr suitable for compliance-sensitive teams and production-grade reliability. At the core of the platform is an agent framework paired with Architect and Agent Studio, which together support single-task and multi-agent workflows through code, low-code, or no-code. A central registry gives teams monitoring, access control, versioning, and traceable execution logs across every agent, regardless of who built it or on which framework. Connectors, SDKs, and APIs link agents to existing tools such as CRMs, ERPs, ITSM systems, data lakes, and messaging platforms, so agents operate inside current processes rather than replacing them. The result is a faster path from prototype to production, supported by reusable components and ready-made integrations. Built-in governance keeps regulated teams audit-ready, while simulation, evaluation workflows, and version and rollback controls reduce operational risk before and after agents go live. Because integration effort stays low and models and pipelines remain interchangeable, organizations can orchestrate the systems they already have and evolve over time without being locked into a single vendor. Typical use cases include secure knowledge assistants and retrieval-augmented search for employees and customers, customer support agents that handle classification, drafting, and resolution, and sales agents that support account research, outreach sequencing, and meeting scheduling. Lyzr also powers back-office automation across HR, finance, and IT service management, making it a practical choice for cross-team, multi-step processes that need coordination across several tools and data sources.


**Average Rating:** 4.5/5.0
**Total Reviews:** 39

**Who Is the Company Behind Lyzr.ai?**

- **Seller:** [Lyzr](https://www.g2.com/sellers/lyzr)
- **Company Website:** https://www.lyzr.ai
- **Year Founded:** 2023
- **HQ Location:** New York, USA
- **LinkedIn® Page:** https://www.linkedin.com/company/lyzr-platform (172 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 69% Small-Business, 18% Mid-Market


#### What Are Lyzr.ai's Pros and Cons?

**Pros:**

- Ease of Use (35 reviews)
- Setup Ease (12 reviews)
- Deployment Ease (11 reviews)
- Efficiency (11 reviews)
- Features (10 reviews)

**Cons:**

- Poor Documentation (14 reviews)
- Lack of Integration (13 reviews)
- Complexity Issues (9 reviews)
- Limited Customization (7 reviews)
- Missing Features (6 reviews)


### What Do G2 Reviewers Say About Lyzr.ai?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Lyzr.ai, appreciating its clean interface and straightforward setup for AI agents.
- Users find the **setup ease** of Lyzr.ai to be efficient and beginner-friendly, saving time and enhancing productivity.
- Users commend the **deployment ease** of Lyzr.ai, finding the platform user-friendly and efficient for building AI agents.
- Users appreciate the **efficiency** of Lyzr.ai, highlighting its quick setup and streamlined customer support processes.
- Users appreciate Lyzr.ai's **fast development** of production-ready AI agents with intuitive no-code/low-code options.

**Cons:**

- Users find the **poor documentation** of Lyzr.ai frustrating, complicating the learning process and limiting effective usage.
- Users find a **lack of integration** with legacy systems challenging, complicating setup and increasing maintenance efforts.
- Users find that Lyzr.ai can present **complexity issues** , particularly with its need for structured data and setup.
- Users desire **limited customization** options in Lyzr.ai, wishing for more flexibility and advanced configurations for better control.
- Users feel the **lack of ready-made templates** limits their efficiency and highlights the need for more features.

#### What Are Recent G2 Reviews of Lyzr.ai?

**"[Effortless Agentic AI workflows Creation and Seamless API Deployment](https://www.g2.com/survey_responses/lyzr-ai-review-12137884)"**

**Rating:** 4.5/5.0 stars
*— Andres G.*

[Read full review](https://www.g2.com/survey_responses/lyzr-ai-review-12137884)

---

**"[Empowering and Intuitive AI Studio for All Skill Levels](https://www.g2.com/survey_responses/lyzr-ai-review-12174374)"**

**Rating:** 5.0/5.0 stars
*— Dilip N.*

[Read full review](https://www.g2.com/survey_responses/lyzr-ai-review-12174374)

---



### 2. [Workato](https://www.g2.com/products/workato/reviews)
Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise.


**Average Rating:** 4.7/5.0
**Total Reviews:** 749

**Who Is the Company Behind Workato?**

- **Seller:** [Workato](https://www.g2.com/sellers/workato)
- **Company Website:** https://www.workato.com
- **Year Founded:** 2013
- **HQ Location:** Mountain View, California
- **Twitter:** @Workato (3,641 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3675685 (1,401 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 43% Mid-Market, 33% Enterprise


#### What Are Workato's Pros and Cons?

**Pros:**

- Ease of Use (240 reviews)
- Easy Integrations (173 reviews)
- Integrations (171 reviews)
- Features (156 reviews)
- Automation (149 reviews)

**Cons:**

- Complexity (70 reviews)
- Learning Curve (58 reviews)
- Data Limitations (55 reviews)
- Missing Features (55 reviews)
- Steep Learning Curve (48 reviews)


### What Do G2 Reviewers Say About Workato?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Workato to be **user-friendly and efficient** , allowing easy automation without technical expertise.
- Users love the **easy integrations** offered by Workato, making automation between tools simple and efficient.
- Users value the **ease of integrations** with Workato, appreciating its user-friendly interface and extensive pre-built connectors.
- Users appreciate Workato's **user-friendly design and automation capabilities** , enhancing productivity and simplifying complex workflows.
- Users love the **ease of automation** in Workato, saving hours by effortlessly integrating various tools and systems.

**Cons:**

- Users find the **complexity** of Workato daunting, especially regarding terminology and pricing structures that confuse newcomers.
- Users find the **learning curve steep** , with complex workflows and overwhelming onboarding complicating initial use.
- Users express frustration over **data limitations** in Workato, hindering email sends and file transfers for larger tasks.
- Users find the **limited application library** of Workato restrictive, requiring manual setup for less common integrations.
- Users face a **steep learning curve** with Workato, finding onboarding and initial setup quite overwhelming and complex.

#### What Are Recent G2 Reviews of Workato?

**"[The Platform That Grew With Us](https://www.g2.com/survey_responses/workato-review-12941177)"**

**Rating:** 5.0/5.0 stars
*— Anshu b.*

[Read full review](https://www.g2.com/survey_responses/workato-review-12941177)

---

**"[Workato helps us building complex integrations at lightning speed.](https://www.g2.com/survey_responses/workato-review-10305521)"**

**Rating:** 5.0/5.0 stars
*— Sreenath B.*

[Read full review](https://www.g2.com/survey_responses/workato-review-10305521)

---


#### What Are G2 Users Discussing About Workato?

- [What does Workato do?](https://www.g2.com/discussions/what-does-workato-do)
- [How much does Workato cost?](https://www.g2.com/discussions/how-much-does-workato-cost) - 1 comment
- [What is a Workato recipe?](https://www.g2.com/discussions/what-is-a-workato-recipe) - 3 comments
- [What is Workato used for?](https://www.g2.com/discussions/what-is-workato-used-for)

### 3. [WRITER](https://www.g2.com/products/writer/reviews)
WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with WRITER. Founded in 2020, WRITER delivers unmatched ROI for hundreds of customers like Accenture, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others.


**Average Rating:** 4.4/5.0
**Total Reviews:** 116

**Who Is the Company Behind WRITER?**

- **Seller:** [WRITER](https://www.g2.com/sellers/writer-2e12b938-e3d4-4bd1-aa57-2cac80d60dcd)
- **Company Website:** https://writer.com
- **Year Founded:** 2020
- **HQ Location:** San Francisco, California
- **Twitter:** @Get_Writer (7,596 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/getwriter (2,423 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 50% Small-Business, 28% Mid-Market


#### What Are WRITER's Pros and Cons?

**Pros:**

- Ease of Use (22 reviews)
- Useful (15 reviews)
- AI Writing Assistance (13 reviews)
- Content Creation (12 reviews)
- Writing Improvement (12 reviews)

**Cons:**

- Learning Curve (10 reviews)
- Lack of Creativity (8 reviews)
- Learning Difficulty (6 reviews)
- AI Quality (4 reviews)
- Poor Writing Quality (4 reviews)


### What Do G2 Reviewers Say About WRITER?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value WRITER for its **ease of use** , making productivity and seamless setup a fun and efficient experience.
- Users find WRITER **incredibly valuable for productivity** , enabling efficient research and seamless content creation across teams.
- Users value the **AI writing assistance** of WRITER, significantly boosting creativity and efficiency in their projects.
- Users value WRITER for its **effortless content creation** , enhancing brand consistency and significantly boosting efficiency.
- Users value the **writing improvement features** of WRITER, enhancing creativity and streamlining content creation processes.

**Cons:**

- Users note a significant **learning curve** with Writer, requiring extra time to adapt to its features and usability.
- Users criticize the **lack of creativity** in WRITER, noting its strict rules lead to repetitive and less engaging content.
- Users experience a **learning difficulty** with Writer due to its complex configurations and lack of intuitive guidance.
- Users find the **AI quality lacking** , often producing robotic outputs that hinder overall effectiveness and experience.
- Users often find the **writing quality poor** , with outputs described as robotic and lacking originality.

#### What Are Recent G2 Reviews of WRITER?

**"[Deep, Proactive Insights That Anticipate Obstacles](https://www.g2.com/survey_responses/writer-review-13032035)"**

**Rating:** 5.0/5.0 stars
*— Raquel L.*

[Read full review](https://www.g2.com/survey_responses/writer-review-13032035)

---

**"[Highly Intuitive Interface with Near-Perfect First-Try Output](https://www.g2.com/survey_responses/writer-review-12884024)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Financial Services*

[Read full review](https://www.g2.com/survey_responses/writer-review-12884024)

---


#### What Are G2 Users Discussing About WRITER?

- [What tools do writers use to convey their ideas?](https://www.g2.com/discussions/what-tools-do-writers-use-to-convey-their-ideas)
- [Which software can be used for writing text?](https://www.g2.com/discussions/which-software-can-be-used-for-writing-text)
- [What is Computer writer?](https://www.g2.com/discussions/what-is-computer-writer)
- [What is the use of writer software?](https://www.g2.com/discussions/writer-what-is-the-use-of-writer-software)

### 4. [Dust](https://www.g2.com/products/dust-dust/reviews)
Dust is the multiplayer AI platform for human-agent collaboration. People and agents work as co-contributors with shared context, knowledge, and tools, so that work doesn't just get done, it gets rewired. Dust gives teams shared workspaces, an intelligent context layer that synthesizes company knowledge across tools, and the flexibility to switch between models from OpenAI, Anthropic, Google, and Mistral. Trusted by 3,000+ organizations.


**Average Rating:** 4.8/5.0
**Total Reviews:** 33

**Who Is the Company Behind Dust?**

- **Seller:** [Dust](https://www.g2.com/sellers/dust-0a447854-359e-43a8-a905-8d9756c54386)
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **Twitter:** @DustHQ (11,894 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dust-tt/ (144 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 58% Mid-Market, 34% Small-Business


#### What Are Dust's Pros and Cons?

**Pros:**

- Chatbot Development (1 reviews)
- Customization (1 reviews)
- Ease of Use (1 reviews)
- Flexibility (1 reviews)
- User Interface (1 reviews)



### What Do G2 Reviewers Say About Dust?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ability to build personal assistants** , enhancing their productivity and effectively using AI technology.
- Users value the **customization options** in Dust, allowing easy creation and tailoring of AI agents for their needs.
- Users appreciate the **ease of use** in Dust, enjoying its user-friendly interface and seamless collaboration features.
- Users value the **flexibility** of Dust, enabling easy customization and collaboration while ensuring data privacy.
- Users appreciate the **user-friendly interface** of Dust, which seamlessly combines simplicity with powerful capabilities for collaboration.


#### What Are Recent G2 Reviews of Dust?

**"[From scattered knowledge to working AI agents, in days](https://www.g2.com/survey_responses/dust-review-13145701)"**

**Rating:** 5.0/5.0 stars
*— Baudouin M.*

[Read full review](https://www.g2.com/survey_responses/dust-review-13145701)

---

**"[An indispensable AI platform that keeps getting better](https://www.g2.com/survey_responses/dust-review-13144425)"**

**Rating:** 5.0/5.0 stars
*— Clara C.*

[Read full review](https://www.g2.com/survey_responses/dust-review-13144425)

---



### 5. [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
Make is a leading visual AI automation platform. Make is the platform to build, manage, and scale all your automations and AI agents in one visual landscape. Connect 3,000+ apps, automate complex processes, create AI and agentic workflows, and use model context protocol (MCP) to scale your automations. Use the visual drag-and-drop scenario builder to link apps in a few clicks. Build limitless scenarios that run exactly the way your business needs them to. Make supports any app with an API, so it’s made to fit your tech stack. And with Make AI Agents, your scenarios don't just run – they adapt. Agentic automation lets AI-driven agents handle complex tasks, while responding to changing conditions in real time. Set your scenarios to run on a schedule, trigger them instantly, or watch them run live whenever you need full visibility into what's happening. Make’s transparent logic means you’ll be able to see, manage, and control your automations every step of the way.


**Average Rating:** 4.6/5.0
**Total Reviews:** 323

**Who Is the Company Behind Make?**

- **Seller:** [Integromat by Celonis](https://www.g2.com/sellers/integromat-by-celonis)
- **Company Website:** https://www.integromat.com
- **Year Founded:** 2012
- **HQ Location:** Praha 8, Prague
- **Twitter:** @integromat (644 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10589855/ (12 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 78% Small-Business, 17% Mid-Market


#### What Are Make's Pros and Cons?

**Pros:**

- Automation (22 reviews)
- Ease of Use (20 reviews)
- Integrations (18 reviews)
- Flexibility (12 reviews)
- Easy Integrations (11 reviews)

**Cons:**

- Error Handling (7 reviews)
- Learning Curve (7 reviews)
- Learning Difficulty (6 reviews)
- Complexity (5 reviews)
- API Issues (4 reviews)


### What Do G2 Reviewers Say About Make?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **powerful automation capabilities** of Make, simplifying complex tasks and saving valuable time.
- Users find Make's **ease of use** enhances productivity, allowing effortless integration and automation of tasks.
- Users value the **seamless integrations** of Make, enhancing productivity and simplifying workflows across various applications.
- Users love the **flexibility** of Make, allowing customized workflows that adapt seamlessly to evolving needs and tasks.
- Users appreciate the **easy integrations** of Make, which streamline automation and enhance overall business efficiency.

**Cons:**

- Users find the **error handling inadequate** , often leaving them confused and struggling to resolve issues effectively.
- Users find the **steep learning curve** challenging, especially those without coding experience, despite available resources.
- Users find the **learning difficulty** challenging, especially if they lack coding experience, despite helpful resources available.
- Users find the **complexity** of Make's setup and debugging processes to be frustrating and time-consuming.
- Users struggle with **API issues** , facing challenges in documentation, support speed, and automation setups.

#### What Are Recent G2 Reviews of Make?

**"[Straightforward, Flexible Automations with Make That Exceed Expectations](https://www.g2.com/survey_responses/make-review-12923376)"**

**Rating:** 5.0/5.0 stars
*— Susanna K.*

[Read full review](https://www.g2.com/survey_responses/make-review-12923376)

---

**"[Integromat just connects everything](https://www.g2.com/survey_responses/make-review-4671224)"**

**Rating:** 5.0/5.0 stars
*— Krasimir T.*

[Read full review](https://www.g2.com/survey_responses/make-review-4671224)

---


#### What Are G2 Users Discussing About Make?

- [What is Make (formerly Integromat) used for?](https://www.g2.com/discussions/what-is-make-formerly-integromat-used-for) - 2 comments
- [How do you make an Integromat Webhook?](https://www.g2.com/discussions/how-do-you-make-an-integromat-webhook) - 1 comment
- [How does Integromat work?](https://www.g2.com/discussions/how-does-integromat-work) - 1 comment
- [How good is Integromat?](https://www.g2.com/discussions/how-good-is-integromat) - 2 comments
- [What is Integromat?](https://www.g2.com/discussions/what-is-integromat) - 2 comments

### 6. [SmythOS](https://www.g2.com/products/smythos/reviews)
Introducing the world’s first AI agents that can get REAL work done, autonomously or in team. They learn your process, use your data, have infinite memory, and can scale on demand 24/7/365 without having to be trained, managed, or motivated.


**Average Rating:** 4.9/5.0
**Total Reviews:** 71

**Who Is the Company Behind SmythOS?**

- **Seller:** [SmythOS](https://www.g2.com/sellers/smythos)
- **HQ Location:** N/A
- **Twitter:** @Smyth_OS (408 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/smythos (13 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 73% Small-Business, 25% Mid-Market


#### What Are SmythOS's Pros and Cons?

**Pros:**

- Ease of Use (24 reviews)
- Features (12 reviews)
- Integrations (12 reviews)
- Automation (9 reviews)
- Easy Setup (8 reviews)

**Cons:**

- Learning Curve (10 reviews)
- Interface Complexity (4 reviews)
- Insufficient Documentation (3 reviews)
- Poor Documentation (3 reviews)
- Poor Customer Support (2 reviews)


### What Do G2 Reviewers Say About SmythOS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users admire the **ease of use** of SmythOS, empowering both beginners and experts to effortlessly build AI agents.
- Users value SmythOS for its **developer-friendly features** , enabling easy API integration and seamless customization for AI solutions.
- Users love the **seamless integration** of SmythOS with tools like Slack and Google Chat for improved collaboration.
- Users love the **easy automation** of tasks with SmythOS, enabling anyone to create AI agents effortlessly.
- Users love the **easy setup** of SmythOS, with a intuitive drag-and-drop interface suitable for all skill levels.

**Cons:**

- Users find the **learning curve steep** , wishing for better documentation and walkthroughs to navigate complex features.
- Users find the **interface complexity** of SmythOS challenging, wishing for a more streamlined and user-friendly design.
- Users face **insufficient documentation** that lacks clarity and depth, requiring additional help for complex tasks.
- Users find SmythOS's **poor documentation** lacking depth, making complex tasks challenging without customer support's help.
- Users find the **poor customer support** of SmythOS lacking, especially in documentation and easy expert access.

#### What Are Recent G2 Reviews of SmythOS?

**"[SmythOS is like having a secret productivity weapon](https://www.g2.com/survey_responses/smythos-review-10571358)"**

**Rating:** 4.0/5.0 stars
*— Neelakshi M.*

[Read full review](https://www.g2.com/survey_responses/smythos-review-10571358)

---

**"[As a developer, SmythOS speeds up everything](https://www.g2.com/survey_responses/smythos-review-10608326)"**

**Rating:** 5.0/5.0 stars
*— Petchimuthu M.*

[Read full review](https://www.g2.com/survey_responses/smythos-review-10608326)

---




## What Is  AI Agent Builders Software?

[ Agentic AI Software](https://www.g2.com/categories/agentic-ai)

## What Software Categories Are Similar to  AI Agent Builders Software?

- [iPaaS Software](https://www.g2.com/categories/ipaas)
- [Chatbots Software](https://www.g2.com/categories/chatbots)
- [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)
- [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots)
- [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure)
- [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
- [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration)


---

## How Do You Choose the Right  AI Agent Builders Software?

### 	 What You Should Know About AI Agent Builders Software

### AI Agent Builders buying insights at a glance

[AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal [knowledge bases](https://www.g2.com/categories/knowledge-base-software), [CRM systems](https://www.g2.com/categories/CRM), support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, **AI agent builders** are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes.

Organizations often adopt **AI agent builder software** to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The **best AI agent building tools** stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective **AI agent builder platforms** function as an automation layer that connects systems, workflows, and AI reasoning within a single environment.

Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, [API](https://www.g2.com/categories/api-development) calls, or workflow executions. Organizations evaluating **AI agent builder platforms** often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership.

### **Top 5 FAQs from software buyers:**

- What features should I look for in the best AI agent builders?
- How do AI agent builder tools connect with internal business systems?
- What’s the difference between AI agent builder software and chatbot platforms?
- How do AI agent builder platforms manage automation workflows and decision logic?
- How long does it take to deploy AI agents using modern AI agent builders?

G2's top-rated AI Agent Builders, based on verified reviews, include [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews), [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews), [Lindy](https://www.g2.com/products/lindy-lindy/reviews), [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews), and [Workato](https://www.g2.com/products/workato/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports)

### What are the top-reviewed AI Agent Builders on G2?

Based on review volume in this category, these are the most-reviewed products:

[Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)

- Reviews: 625 
- Satisfaction: 99 
- Market Presence: 99
- G2 Score: 99

[UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)

- Reviews: 98
- Satisfaction: 66
- Market Presence: 69
- G2 Score: 68

[Lindy](https://www.g2.com/products/lindy-lindy/reviews)

- Reviews: 116
- Satisfaction: 79
- Market Presence: 55
- G2 Score: 67

[IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews)

- Reviews: 18
- Satisfaction: 53
- Market Presence: 75
- G2 Score: 64

[Workato](https://www.g2.com/products/workato/reviews)

- Reviews: 37
- Satisfaction: 64
- Market Presence: 54
- G2 Score: 59

**Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports))

**Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports))

**G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..))

### What I Often See in AI Agent Building Tools

#### **Feedback Pros: What Users Consistently Appreciate**

- **Low-code workflow builders enable rapid creation of AI-powered agents**
- _"The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks."_ - [Harsh Chaudhari](https://www.g2.com/products/lyzr-lyzr-ai/reviews/lyzr-ai-review-12226428), Lyzr Review
- **Strong integrations with CRM, support platforms, and internal knowledge sources**
- _"Lindy's flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build 'agents' that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing."_ - [Osmar Gonçalves](https://www.g2.com/products/lindy-lindy/reviews/lindy-review-11783253), Lindy Review
- **Automation reduces repetitive support tasks and accelerates internal workflows**
- _"I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It's powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus."_ - [SUPREETH GOLLAPALLY](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12293268), UiPath Agentic Automation Review

#### **Cons: Where Many Platforms Fall Short**

- **Advanced workflow configuration can require technical knowledge or experimentation**
- _"While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve."_ - [Sumit Kumar Shukla](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11965989), IBM watsonx Orchestrate Review
- **Initial setup and integration planning may take longer than expected**
- _"The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting."_ - [Shubham Verma](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11521587), IBM watsonx Orchestrate
- **Prompt tuning and agent logic refinement require ongoing monitoring**
- _"Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions. But once turned, it works great."_ - [Verified User](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12213295), Salesforce Agentforce Review

### Expert Takeaway

AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention.

Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully.

Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach **AI agent builder software** with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows.

The **best AI agent builders** tend to succeed when they balance flexibility with operational reliability. Strong **AI agent-building tools** enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, **AI agent builder platforms** are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation.

### AI Agent Builders Software FAQs

#### Can I build an AI agent on my own?

Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code.

Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems.

However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on **ai agent builder software** to simplify deployment, manage integrations, and maintain governance as usage grows.

#### Which AI tool is best for building AI agents and automation projects?

Some of the strongest platforms for building AI agents and automation workflows include:

- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes.
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows.
- [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks.
- [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines.
- [Workato](https://www.g2.com/products/workato/reviews) – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications.
- [Zapier](https://www.g2.com/products/zapier/reviews) – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding.

The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration.

#### What’s the best no-code AI agent builder software for website chatbots?

Several platforms allow teams to build conversational AI agents and deploy them to websites without coding.

Here are some widely used options:

- [Voiceflow](https://www.g2.com/products/voiceflow/reviews) – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels.
- [CloseBot](https://www.g2.com/products/closebot/reviews) – Designed for creating AI-powered chat agents for websites and customer support automation.
- [Stack AI](https://www.g2.com/products/stack-ai/reviews) – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code.
- [SmythOS](https://www.g2.com/products/smythos/reviews) – Platform focused on building autonomous AI agents with visual workflows and automation logic.
- [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows.

These tools focus on **visual workflow builders, prompt configuration, and easy chatbot deployment** , which makes them suitable for teams that want to launch AI agents without writing code.

#### Which AI agent builder tools integrate with Slack and HubSpot?

Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot.

Examples include:

- [Zapier](https://www.g2.com/products/zapier/reviews) – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization.
- [Workato](https://www.g2.com/products/workato/reviews) – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems.
- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment.

These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools.

#### Which AI agent builder platforms are best for workflow automation?

Several AI agent builder platforms are designed specifically for workflow automation and process orchestration.

Here are some of the most commonly used options:

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows.
- [Workato](https://www.g2.com/products/workato/reviews) – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks.
- [Zapier](https://www.g2.com/products/zapier/reviews) – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows.
- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed to automate workflows across CRM, support, and operational processes using AI agents.

These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation.

### Sources

1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw)
2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports)

Researched By: [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Last updated on March 16, 2026