# Best AI Agent Builders Software for Small Business - Page 2

## How Many AI Agent Builders Software Products Does G2 Track?

**Total Products under this Category:** 463

### Category Stats (Aug 2026)

- **Average Rating:** 4.64/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Parloa (+17.2%) - Among all products in this category, Parloa recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank AI Agent Builders Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 86,700+ Authentic Reviews
- 463+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Agent Builders Software
 ![G2 Grid® for AI Agent Builders Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agent-builders/grids.png?focus%5B%5D=82623&focus%5B%5D=1408921&focus%5B%5D=25675&focus%5B%5D=2629&focus%5B%5D=1437428&focus%5B%5D=6218&focus%5B%5D=1343375&focus%5B%5D=278)

Highlighted products: Notion, Salesforce Agentforce, ClickUp, Zapier, Jotform AI Agents, UiPath Agentic Automation, Lindy, and Asana.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agent-builders/grids.json?focus%5B%5D=notion&focus%5B%5D=salesforce-agentforce&focus%5B%5D=clickup&focus%5B%5D=zapier&focus%5B%5D=jotform-ai-agents&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=lindy-lindy&focus%5B%5D=asana&segment=small-business)

**Sponsored**

### SuperAnnotate

SuperAnnotate bridges the gap between cutting-edge AI innovation and the high-quality human data that powers it - helping advanced AI teams build more intelligent models. With a global network of thousands of rigorously vetted experts, ethical and scalable managed operations, precise talent matching, and purpose‑built technology, SuperAnnotate delivers full project visibility and unmatched data quality. SuperAnnotate powers complex annotation, evaluation, and reinforcement learning workflows to build, evaluate and align frontier AI. Trusted by innovators like Databricks, IBM and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC - SuperAnnotate enables the world’s top AI teams to build responsible and state‑of‑the‑art models with human data.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1009956&secure%5Bchosen_at%5D=2026-08-01T09%3A31%3A14Z&secure%5Bdisplayable_resource_id%5D=1009956&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1009956&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=128515&secure%5Bresource_id%5D=1009956&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agent-builders%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=b665ae53308c39e0af737213df170661c4d3404019db0d90ff775e82e8015fbc&secure%5Burl%5D=https%3A%2F%2Fwww.superannotate.com%2Frequest-demo&secure%5Burl_type%5D=custom_url)

### [MindStudio](https://www.g2.com/products/mindstudio/reviews)

MindStudio is a powerful no-code platform that makes it easy for teams and creators to design, build, and deploy custom AI agents, chatbots, and applications — without writing a single line of code. Whether you’re building an internal tool, automating workflows, enhancing customer support, or launching a new AI-powered product, MindStudio gives you everything you need to go from idea to production in minutes. With MindStudio, you can connect your data, design conversational flows, and integrate with APIs or existing systems — all through an intuitive visual interface. Our platform is built for flexibility and scalability, enabling startups, enterprises, and creators alike. Key Features: 🧠 No-Code AI Builder: Create powerful AI apps and agents visually — no programming required. ⚙️ Custom Workflows & Integrations: Connect 600+ third-party apps, tools, and data sources for smarter automation and seamless integration with existing workflows. 🔍 LLM Flexibility: Use OpenAI GPT-4, Google Gemini, Anthropic Claude, and other 200+ leading models to power your applications. 📊 Analytics & Optimization: Monitor performance and continuously improve your AI’s results. Trusted by enterprises, professionals, and individuals worldwide, MindStudio is redefining how businesses build with AI.

**Average Rating:** 4.9/5.0

**Total Reviews:** 26

#### Who Is the Company Behind MindStudio?

- **Seller:** [MindStudio](https://www.g2.com/sellers/mindstudio)
- **Company Website:** mindstudio.ai
- **Year Founded:** 2023
- **HQ Location:** N/A
- **Twitter:** @mindstudioai  
28 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=079f39f9c43cc0c05ff40909e6fe702343d1b937bcf43adf7a9aec496842e2c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmindstudioai%2F&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consulting, Marketing and Advertising
- **Company Size:** 85% Small, 8% Medium

#### What Do G2 Reviewers Say About MindStudio?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of MindStudio, enabling everyone to effortlessly build AI agents in minutes.
- Users find MindStudio's **intuitive design** exceptionally easy, benefiting both technical and non-technical users alike.
- Users appreciate the **time efficiency** of MindStudio, streamlining workflows and enhancing productivity for AI projects.
- Users benefit from the **time-saving capabilities** of MindStudio, allowing quick and efficient project execution.
- Users praise the **efficiency and ease of use** in creating AI agents quickly, benefitting both technical and non-technical teams.

##### Cons

- Users note a **lack of features** , such as advanced analytics and integrations, limiting the platform's full potential.
- Users face **integration issues** with MindStudio, needing advanced knowledge to connect with other platforms effectively.
- Users find the **initial learning curve** steep, making it challenging to effectively organize their workspace at first.
- Users express frustration with the **limited customization options** in MindStudio, which can disrupt creative workflows.
- Users find the **overwhelming features** of MindStudio can complicate learning and organization for new users.

#### What Are Recent G2 Reviews of MindStudio?

**["MindStudio: Intuitive, Robust, and Community-Driven"](https://www.g2.com/survey_responses/mindstudio-review-12304187)**

**Rating:** 5.0/5.0 stars

_— Lori K._

[Read full review](https://www.g2.com/survey_responses/mindstudio-review-12304187)

**["Mindstudio: An excellent tool to build powerful agents"](https://www.g2.com/survey_responses/mindstudio-review-12320072)**

**Rating:** 5.0/5.0 stars

_— De Beer D._

[Read full review](https://www.g2.com/survey_responses/mindstudio-review-12320072)

### [OutSystems](https://www.g2.com/products/outsystems/reviews)

What if you could build custom, AI-powered solutions that fit your business perfectly, without the risk or costly lock-in? The OutSystems AI-powered low-code development platform eliminates the compromises of building and buying, enabling your teams to turn ideas into mission-critical applications and agents that drive revenue, efficiency, and customer impact. By combining a trusted low-code foundation with powerful AI capabilities, you can build custom solutions up to 10x faster, with the speed of innovation and control you need to compete in the AI-centric future.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,622

#### Who Is the Company Behind OutSystems?

- **Seller:** [OutSystems](https://www.g2.com/sellers/outsystems)
- **Company Website:** www.outsystems.com
- **Year Founded:** 2001
- **HQ Location:** Boston, MA
- **Twitter:** @OutSystems  
25,276 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ccc6b0ab8a6a606ed9d6676af9388fa46fdba679e6889f3f95c152fc7b341bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16663%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,209 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 40% Medium, 35% Large

#### What Do G2 Reviewers Say About OutSystems?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of OutSystems, enabling rapid development and integration for effective solutions.
- Users value the **speed of development** with OutSystems, streamlining processes and enhancing productivity across various applications.
- Users value the **fast development** capabilities of OutSystems, allowing quick implementation and efficient application creation.
- Users appreciate the **rapid app development speed** with OutSystems, enabling quick transformation of ideas into functional applications.
- Users value the **speed and ease of app development** with OutSystems, allowing rapid solutions and accessibility for non-technical users.

##### Cons

- Users find OutSystems **expensive for small businesses** , limiting accessibility and growth opportunities due to high licensing costs.
- Users highlight the **high costs** associated with OutSystems, feeling it isn't affordable for all companies.
- Users find the **licensing costs high and inflexible** , making it difficult for smaller companies to adopt OutSystems.
- Users criticize the **missing authentication features** in OutSystems, complicating integration and increasing costs for development.
- Users find the **limited customization** options frustrating, impacting flexibility and overall usability of OutSystems.

#### What Are Recent G2 Reviews of OutSystems?

**["OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform"](https://www.g2.com/survey_responses/outsystems-review-12858810)**

**Rating:** 4.0/5.0 stars

_— Faizan A._

[Read full review](https://www.g2.com/survey_responses/outsystems-review-12858810)

**["OutSystems: A Game-Changer for Swift, Scalable, and Personalized Development"](https://www.g2.com/survey_responses/outsystems-review-8895217)**

**Rating:** 4.0/5.0 stars

_— José R._

[Read full review](https://www.g2.com/survey_responses/outsystems-review-8895217)

#### What Are G2 Users Discussing About OutSystems?

- [What is OutSystems used for?](https://www.g2.com/discussions/what-is-outsystems-used-for) - 1 comment
- [How much does OutSystems cost?](https://www.g2.com/discussions/how-much-does-outsystems-cost) - 2 comments
- [Are OutSystems free?](https://www.g2.com/discussions/are-outsystems-free) - 6 comments
- [What uses OutSystems?](https://www.g2.com/discussions/what-uses-outsystems) - 1 comment
- [What is OutSystems platform?](https://www.g2.com/discussions/what-is-outsystems-platform) - 1 comment

### [Dust](https://www.g2.com/products/dust-dust/reviews)

Dust is the multiplayer AI platform for human-agent collaboration. People and agents work as co-contributors with shared context, knowledge, and tools, so that work doesn't just get done, it gets rewired. Dust gives teams shared workspaces, an intelligent context layer that synthesizes company knowledge across tools, and the flexibility to switch between models from OpenAI, Anthropic, Google, and Mistral. Trusted by 3,000+ organizations.

**Average Rating:** 4.7/5.0

**Total Reviews:** 72

#### Who Is the Company Behind Dust?

- **Seller:** [Dust](https://www.g2.com/sellers/dust-0a447854-359e-43a8-a905-8d9756c54386)
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **Twitter:** @DustHQ  
11,894 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1e1a2a7c7a0254d2230ac04786ec61531d0585dbb065384a7accc93c0ae8430f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdust-tt%2F&secure%5Burl_type%5D=linkedin_company_website)  
144 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 60% Medium, 34% Small

#### What Do G2 Reviewers Say About Dust?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ability to build personal assistants** , enhancing their productivity and effectively using AI technology.
- Users value the **customization options** in Dust, allowing easy creation and tailoring of AI agents for their needs.
- Users appreciate the **ease of use** in Dust, enjoying its user-friendly interface and seamless collaboration features.
- Users value the **flexibility** of Dust, enabling easy customization and collaboration while ensuring data privacy.
- Users appreciate the **user-friendly interface** of Dust, which seamlessly combines simplicity with powerful capabilities for collaboration.

#### What Are Recent G2 Reviews of Dust?

**["Easy, Fast Email Campaigns with Seamless HubSpot Connectivity"](https://www.g2.com/survey_responses/dust-review-13181164)**

**Rating:** 4.0/5.0 stars

_— Raizel C._

[Read full review](https://www.g2.com/survey_responses/dust-review-13181164)

**["Amazing tool from an amazing team"](https://www.g2.com/survey_responses/dust-review-10998007)**

**Rating:** 5.0/5.0 stars

_— Yanis B._

[Read full review](https://www.g2.com/survey_responses/dust-review-10998007)

### [Langchain](https://www.g2.com/products/langchain/reviews)

LangChain is an open-source framework designed to simplify the development of applications powered by large language models (LLMs). By providing a suite of tools and abstractions, LangChain enables developers to build context-aware, reasoning applications such as chatbots, question-answering systems, and content generators. Its modular architecture allows for seamless integration with various LLMs, including those from OpenAI, Anthropic, and Cohere, facilitating the creation of sophisticated AI-driven solutions. Key Features and Functionality: - Modular Components: LangChain offers isolated modules for model input/output, prompt templates, and retrieval mechanisms, allowing developers to customize and extend functionalities as needed. - Agent Framework: The framework supports the creation of agents that can make decisions and perform tasks based on user inputs, enhancing the interactivity and utility of applications. - Memory Management: LangChain provides both short-term and long-term memory capabilities, enabling applications to maintain context over extended interactions. - Extensive Integrations: With over 1,000 integrations, LangChain allows developers to connect with various models, tools, and databases without the need to rewrite application code, ensuring flexibility and future-proofing. - Durable Runtime: Built on LangGraph’s durable runtime, LangChain ensures agents have built-in persistence, rewind capabilities, checkpointing, and support for human-in-the-loop interactions. Primary Value and Problem Solving: LangChain addresses the challenges developers face when integrating LLMs into applications by offering a structured and efficient approach to building AI-driven solutions. It streamlines the development process, reduces the complexity associated with managing interactions between various components, and provides the flexibility to adapt to evolving AI technologies. By leveraging LangChain, developers can rapidly deploy reliable and scalable AI applications that are capable of understanding and responding to complex user inputs, thereby enhancing user experiences and operational efficiency.

**Average Rating:** 4.5/5.0

**Total Reviews:** 71

#### Who Is the Company Behind Langchain?

- **Seller:** [Langchain](https://www.g2.com/sellers/langchain)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d903c2874b28b2fffbe32f9106ce307331a18248d360f67494abd9cc22fd7ca4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flangchain%2F&secure%5Burl_type%5D=linkedin_company_website)  
291 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 46% Small, 30% Large

#### What Do G2 Reviewers Say About Langchain?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Langchain's **ease of use** invaluable for quickly building complex AI applications with various integrations.
- Users appreciate the **easy integrations** of Langchain, enabling seamless connections between LLMs and various APIs.
- Users appreciate the **user-friendly features** of Langchain, making powerful capabilities accessible to those with basic AI knowledge.
- Users admire the **seamless integrations** of LangChain, which enhance efficiency in developing AI applications and workflows.
- Users appreciate the **customization capabilities** of LangChain, enabling tailored AI solutions while simplifying app development.

##### Cons

- Users find **complexity issues** with Langchain, citing heavy abstractions and a steep learning curve that hinder productivity.
- Users find Langchain's **steep learning curve** overwhelming, requiring deep knowledge of its components and frequent API changes.
- Users find the **poor documentation** of LangChain confusing and outdated, complicating their development process.
- Users struggle with **software instability** due to frequent breaking changes that complicate long-term project maintenance.
- Users find **error handling challenging** in Langchain, complicating debugging and increasing frustration with nested components.

#### What Are Recent G2 Reviews of Langchain?

**["Highly Composable RAG Workflows with Strong Integrations"](https://www.g2.com/survey_responses/langchain-review-13172777)**

**Rating:** 5.0/5.0 stars

_— Nithya G._

[Read full review](https://www.g2.com/survey_responses/langchain-review-13172777)

**["LangChain Review"](https://www.g2.com/survey_responses/langchain-review-13180077)**

**Rating:** 4.5/5.0 stars

_— Vibhor J._

[Read full review](https://www.g2.com/survey_responses/langchain-review-13180077)

### [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)

ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creative and Agents—ElevenLabs combines state-of-the-art speech, sound, image, and video technologies to make digital expression instant, human, and scalable. The Creative Platform provides everything teams need to generate, transform, and produce media at studio quality. It includes Voice v3 (the most expressive text-to-speech model on the market), Scribe v2 for industry-leading speech-to-text, Voice Design and Voice Cloning for personalized character creation, Voice Isolator and Voice Changer for transformation, and Realtime Speech-to-Text for dynamic use cases. Users can also generate AI Sound Effects (SFX), AI Music, and create visuals through Image and Video generation. Production tools like Studio, Dubbing, Voice Library, and Productions enable full-scale localization and content workflows—all in one seamless environment. The Agents Platform extends ElevenLabs’ technology into real-time interaction. It allows developers and enterprises to deploy voice-native AI agents that can reason, converse, and complete tasks. Through built-in Workflows, agents can act on context, access information, and deliver personalized customer experiences across sales, support, and education—all powered by ElevenLabs’ expressive voice technology. Enterprises integrate via SOC 2-compliant APIs, SDKs, and on-prem deployments to build secure, scalable, and multilingual solutions. Ethical guardrails such as Speech Classifier, watermarking, and granular voice usage controls ensure trust and transparency across every product. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication—empowering the world to create, converse, and connect in any language, medium, or voice.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,154

#### Who Is the Company Behind ElevenLabs?

- **Seller:** [Eleven Labs](https://www.g2.com/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20)
- **Company Website:** elevenlabs.io
- **Year Founded:** 2022
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9fc0487e027832faf829a9c6fd9526ef0b719df1cf0fa0e9fa27288cd19dca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felevenlabsio%2F&secure%5Burl_type%5D=linkedin_company_website)  
957 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Marketing and Advertising, Entertainment
- **Company Size:** 72% Small, 7% Medium

#### What Do G2 Reviewers Say About ElevenLabs?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ElevenLabs, finding it straightforward and enjoyable for various tasks.
- Users value the **impressive voice quality** of ElevenLabs, which enhances realism and reduces stress in content creation.
- Users admire the **speed and reliability** of ElevenLabs, enhancing efficiency in voiceovers and content creation.
- Users appreciate the **impressive voice quality and variety** of ElevenLabs, making it easy to create seamless voice agents.
- Users appreciate the **easy setup** of ElevenLabs, allowing for a smooth and hassle-free integration into their workflows.

##### Cons

- Users find the **pricing structure expensive** , especially with credits depleting quickly and no rollover for unused ones.
- Users note that directing AI voice talent is **harder than advertised** , with usability issues affecting overall experience.
- Users express concerns about **pricing issues** , citing limited credits and a 'use it or lose it' policy as frustrating.
- Users note the **missing features** like custom datasets and flexible pricing, impacting usability and budget management.
- Users face notable **pronunciation issues** , especially with roman numerals and acronyms, impacting the overall experience.

#### What Are Recent G2 Reviews of ElevenLabs?

**["ElevenLabs Delivers Super-Realistic Audio & Video with a Clean, Easy UI"](https://www.g2.com/survey_responses/elevenlabs-review-13054760)**

**Rating:** 5.0/5.0 stars

_— Milan S._

[Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13054760)

**["Incredible Text-to-Voiceover: Fast, Affordable, and Intuitive"](https://www.g2.com/survey_responses/elevenlabs-review-13061015)**

**Rating:** 4.5/5.0 stars

_— Curran M._

[Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13061015)

### [Voiceflow](https://www.g2.com/products/voiceflow/reviews)

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 111

#### Who Is the Company Behind Voiceflow?

- **Seller:** [Voiceflow](https://www.g2.com/sellers/voiceflow)
- **Company Website:** www.voiceflow.com
- **Year Founded:** 2019
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6db6ec5d977c0cf9fcc6ee9854faa09be2b46d90abcf838a12cca293a9d20d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceflowhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 15% Medium

#### What Do G2 Reviewers Say About Voiceflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Voiceflow, facilitating intuitive design and seamless integration without coding.
- Users love the **user-friendly no-code building** of Voiceflow, making it easy to create and customize AI agents.
- Users praise the **easy integrations** of Voiceflow, allowing seamless connections with apps and enhancing overall functionality.
- Users praise **Voiceflow's intuitive interface and powerful integration capabilities** , making AI bot creation seamless and efficient.
- Users love the **easy integration features** of Voiceflow, making connections and customizations simple and intuitive.

##### Cons

- Users find the **limited features** of Voiceflow restrictive, noting difficulties with integration and setup guidance.
- Users find **integration issues** with Voiceflow, requiring more accessible guidance and improved connection processes for a smoother experience.
- Users find the **missing features** in Voiceflow's dashboard limiting, affecting both functionality and user experience.
- Users face **usage limitations** due to restricted integrations, hosting options, and reliance on built-in AI credits.
- Users suggest that **improvements in onboarding and debugging** would enhance their experience with Voiceflow significantly.

#### What Are Recent G2 Reviews of Voiceflow?

**["Intuitive Visual Designer That Speeds Up Conversational AI Development"](https://www.g2.com/survey_responses/voiceflow-review-13122005)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-13122005)

**["Effortless Agent Building with Fair Pricing"](https://www.g2.com/survey_responses/voiceflow-review-12966733)**

**Rating:** 5.0/5.0 stars

_— Jack M._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-12966733)

#### What Are G2 Users Discussing About Voiceflow?

- [What is Voiceflow used for?](https://www.g2.com/discussions/what-is-voiceflow-used-for) - 1 comment, 1 upvote

### [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews)

ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 450+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. The AI Agent Orchestrator coordinates teams of specialized agents to handle complex, multi-step workflows that single-agent solutions can't manage. For over 20 years, ServiceNow has powered work for the world's leading companies. 85% of the Fortune 500 trust ServiceNow, powering 80 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow.

**Average Rating:** 4.3/5.0

**Total Reviews:** 440

#### Who Is the Company Behind ServiceNow AI Agents?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Company Website:** www.servicenow.com
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 34% Large, 17% Medium

#### What Do G2 Reviewers Say About ServiceNow AI Agents?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficiency** of ServiceNow AI Agents, benefiting from easy setup and powerful workflow automation.
- Users appreciate the **ease of use** of ServiceNow AI Agents, enabling efficient task automation and seamless workflows integration.
- Users value the **automation of repetitive tasks** with ServiceNow AI Agents, enhancing efficiency and reducing manual errors.
- Users appreciate the **easy integrations** of ServiceNow AI Agents, enhancing workflows and boosting efficiency for support teams.
- Users find ServiceNow AI Agents **highly effective for automating workflows** , enhancing speed and accuracy in issue resolution and communication.

##### Cons

- Users find that the **inaccuracy** of ServiceNow AI Agents leads to confusion and reduces trust in its effectiveness.
- Users express frustration with the **poor understanding** of ServiceNow AI Agents, leading to generic responses and confusion.
- Users find the **complex configuration** of ServiceNow AI Agents time-consuming and challenging for effective real-world application.
- Users find the **limited responsiveness** of ServiceNow AI Agents frustrating, as they struggle with nuanced questions and customization.
- Users find the **setup and customization process complex** , requiring significant learning and background knowledge to navigate effectively.

#### What Are Recent G2 Reviews of ServiceNow AI Agents?

**["ServiceNow AI Agents Feel Like a Perfect Team Member"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278)**

**Rating:** 4.0/5.0 stars

_— Bart K._

[Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278)

**["Native AI agents that finally run on governed platform data"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)**

**Rating:** 5.0/5.0 stars

_— rajesh s._

[Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)

### [Retell AI](https://www.g2.com/products/retell-ai/reviews)

Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2,612

#### Who Is the Company Behind Retell AI?

- **Seller:** [Retell AI](https://www.g2.com/sellers/retell-ai)
- **Company Website:** www.retellai.com
- **Year Founded:** 2023
- **HQ Location:** Palo Alto, US
- **Twitter:** @retellai  
3,181 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website)  
121 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 3% Small, 0% Medium

#### What Do G2 Reviewers Say About Retell AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Retell AI enhances their workflow with simple prompts and integration.
- Users appreciate the **ease of use and smooth functionality** of Retell AI, making it accessible for everyone.
- Users appreciate the **straightforward interface** of Retell AI, finding it quick and easy to learn and use.
- Users highlight the **ease of integrations** , appreciating how intuitively they can connect with third-party services.
- Users appreciate the **simple and clean UI** of Retell AI, making it easy for anyone to create voice agents.

##### Cons

- Users feel the need for **missing features** like diverse voices, native CRM integrations, and more SIP trunking options.
- Users feel Retell AI is **expensive** compared to alternatives, particularly feeling the cost for testing is excessive.
- Users find the **steep learning curve** challenging, though support is available to ease the process.
- Users find the **limited features** of Retell AI hinder functionality, necessitating reliance on additional tools for testing.
- Users experience **poor understanding** of conversation types, leading to misaligned interactions and increased manual tuning efforts.

#### What Are Recent G2 Reviews of Retell AI?

**["Property Management Made Easy!"](https://www.g2.com/survey_responses/retell-ai-review-13024552)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/retell-ai-review-13024552)

**["Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations"](https://www.g2.com/survey_responses/retell-ai-review-12722058)**

**Rating:** 5.0/5.0 stars

_— Rishav K._

[Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058)

### [Relay.app](https://www.g2.com/products/relay-app/reviews)

Relay.app is the easiest way for anyone to build an AI team that works for you.

**Average Rating:** 4.9/5.0

**Total Reviews:** 88

#### Who Is the Company Behind Relay.app?

- **Seller:** [Relay.app](https://www.g2.com/sellers/relay-app)
- **Year Founded:** 2021
- **HQ Location:** San Francisco, CA
- **Twitter:** @relay  
1,495 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e55205c39a9f107beedf7db775fa48ed6511ee85923b3298ca2b9703e8040727&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftryrelayapp&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consulting, Computer Software
- **Company Size:** 83% Small, 13% Medium

#### What Do G2 Reviewers Say About Relay.app?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **Relay.app extremely easy to use** , simplifying advanced features and enhancing workflow efficiency for everyone.
- Users commend the **intuitive automation** capabilities of Relay.app, making complex workflows accessible and easy to manage.
- Users find the **quick setup** of Relay.app to be simple and effective, leading to immediate productivity gains.
- Users appreciate the **ease of use** of Relay.app, allowing effortless communication and straightforward setup for everyone.
- Users find the **user-friendly interface** of Relay.app enhances automation, making it accessible and smooth for everyone.

##### Cons

- Users note the **limited native integrations** , wishing for broader compatibility with popular tools to enhance functionality.
- Users note that Relay.app can become **expensive quickly** due to fast-depleting credits and high pricing.
- Users note the **missing features** in Relay.app, such as workflow duplication and utility functions, affecting usability.
- Users experience **inaccuracy issues** with triggers and timestamp formatting, making automation testing frustrating and unclear.
- Users note a **learning curve** with Relay.app, but find it manageable compared to other apps they have used.

#### What Are Recent G2 Reviews of Relay.app?

**["From Hours to Minutes: How I Finally Found My AI Workflow Engine"](https://www.g2.com/survey_responses/relay-app-review-12585150)**

**Rating:** 5.0/5.0 stars

_— Valerio Z._

[Read full review](https://www.g2.com/survey_responses/relay-app-review-12585150)

**["Effortless, Powerful Automation Made Simple"](https://www.g2.com/survey_responses/relay-app-review-12869490)**

**Rating:** 5.0/5.0 stars

_— Alex M._

[Read full review](https://www.g2.com/survey_responses/relay-app-review-12869490)

### [Botpress](https://www.g2.com/products/botpress/reviews)

Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support possible, with over 750,000 agents shipped. Botpress offers a complete platform for building, deploying, and managing AI-powered customer support experiences. Its AI-native helpdesk combines ticket management, routing, agent workspaces, analytics, and customer communication channels in a single system, allowing AI agents and human agents to collaborate seamlessly while preserving full conversation context. Organizations can either integrate it with existing platforms such as Zendesk, Intercom, and Freshdesk or use it as a standalone solution. For teams that want to build their own AI agents, Botpress provides Studio, a visual no-code builder with integrations, knowledge base connectivity, and multi-channel deployment. Technical teams can also use the Agent Development Kit (ADK), a code-first framework that provides full control over agent logic, integrations, and behavior. Botpress can handle the tickets that every other tool escalates, due to its deep history is AI agent infrastructure. There is no technical ceiling on what it can do, and developer-level control is available for teams that need to go further. Botpress works on top of any existing helpdesk as an overlay or as a fully standalone helpdesk. In 2025, Botpress raised a $25M Series B led by FRAMEWORK Ventures with participation from HubSpot, Deloitte, and Inovia, to accelerate platform growth and global adoption. The company continues to expand its ecosystem of tools, integrations, and prebuilt workflows, making it easier for businesses to adopt AI agents in real-world use cases. Botpress stands at the center of the shift from static chatbots to autonomous AI systems. By providing the infrastructure for safe, scalable, and production-ready agents, Botpress enables companies to transform how work gets done across customer-facing and internal processes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 419

#### Who Is the Company Behind Botpress?

- **Seller:** [Botpress](https://www.g2.com/sellers/botpress)
- **Company Website:** botpress.com
- **Year Founded:** 2017
- **HQ Location:** Quebec, QC
- **Twitter:** @getbotpress  
2,651 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd0f42dfd28093fae74f06db23fc73f416bbad3bac109e1336598a33d1f414fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27121841&secure%5Burl_type%5D=linkedin_company_website)  
104 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 74% Small, 15% Medium

#### What Do G2 Reviewers Say About Botpress?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Botpress, enabling quick chatbot creation without the need for coding skills.
- Users appreciate the **flexible features** of Botpress, enabling rapid development of sophisticated AI-driven chatbots seamlessly integrated into their platforms.
- Users commend the **multiple tool integrations** of Botpress, simplifying chatbot implementation and enhancing adaptability to needs.
- Users value the **easy integrations** of Botpress, enhancing adaptability with tools like WhatsApp and Slack seamlessly.
- Users praise the **intuitive interface** of Botpress, making chatbot creation easy for everyone, including non-developers.

##### Cons

- Users face a **steep learning curve** with Botpress due to lack of guides and complex setup issues.
- Users face **limited features** in Botpress, struggling with conversation management and lacking essential functionality for effective support.
- Users struggle with **missing essential features** in Botpress, hindering effective conversation management and support capabilities.
- Users find the **steep learning curve** of Botpress challenging, particularly for complex customizations beyond basic features.
- Users find the **poor documentation** frustrating, leading to confusion and wasted time troubleshooting issues with Botpress.

#### What Are Recent G2 Reviews of Botpress?

**["Versatile and User-Friendly with Room for AI Improvement"](https://www.g2.com/survey_responses/botpress-review-13096353)**

**Rating:** 4.5/5.0 stars

_— Cristian C._

[Read full review](https://www.g2.com/survey_responses/botpress-review-13096353)

**["Fast, Flexible Chatbot Building with a Powerful Visual Flow Builder"](https://www.g2.com/survey_responses/botpress-review-13121470)**

**Rating:** 4.5/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/botpress-review-13121470)

#### What Are G2 Users Discussing About Botpress?

- [How do you use Botpress?](https://www.g2.com/discussions/how-do-you-use-botpress) - 2 comments
- [Is Botpress open source?](https://www.g2.com/discussions/is-botpress-open-source) - 3 comments
- [Is Botpress good?](https://www.g2.com/discussions/is-botpress-good) - 2 comments, 2 upvotes
- [What language does Botpress use?](https://www.g2.com/discussions/what-language-does-botpress-use) - 2 comments

### [Browserbase](https://www.g2.com/products/browserbase/reviews)

A web browser for your AI - Browserbase offers a reliable, high performance serverless developer platform to run, manage, and monitor headless browsers at scale.

**Average Rating:** 4.2/5.0

**Total Reviews:** 25

#### Who Is the Company Behind Browserbase?

- **Seller:** [Browserbase](https://www.g2.com/sellers/browserbase)
- **Company Website:** www.browserbase.com
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac6832226b6e704fdfd5fc8c76a570de03f28245796da92b4b98396a310e34db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrowserbasehq%2F&secure%5Burl_type%5D=linkedin_company_website)  
48 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 61% Small, 26% Medium

#### What Are Recent G2 Reviews of Browserbase?

**["Instant Secure Browser via Single API Call, with Reliable Proxy Rotation"](https://www.g2.com/survey_responses/browserbase-review-13066926)**

**Rating:** 4.5/5.0 stars

_— BRAHMANAND K._

[Read full review](https://www.g2.com/survey_responses/browserbase-review-13066926)

**["Reliable Headless Browsers with Easy Playwright/Puppeteer Integration"](https://www.g2.com/survey_responses/browserbase-review-13165890)**

**Rating:** 4.5/5.0 stars

_— Muhammed A._

[Read full review](https://www.g2.com/survey_responses/browserbase-review-13165890)

### [WRITER](https://www.g2.com/products/writer/reviews)

WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with WRITER. Founded in 2020, WRITER delivers unmatched ROI for hundreds of customers like Accenture, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others.

**Average Rating:** 4.4/5.0

**Total Reviews:** 116

#### Who Is the Company Behind WRITER?

- **Seller:** [WRITER](https://www.g2.com/sellers/writer-2e12b938-e3d4-4bd1-aa57-2cac80d60dcd)
- **Company Website:** writer.com
- **Year Founded:** 2020
- **HQ Location:** San Francisco, California
- **Twitter:** @Get\_Writer  
7,596 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a104d3143f99e7e70e821d32ade286e47a761a9cf1ad0dafa86fc5d9e618252&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetwriter&secure%5Burl_type%5D=linkedin_company_website)  
2,423 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 51% Small, 28% Medium

#### What Do G2 Reviewers Say About WRITER?

_AI-generated summary from verified user reviews_

##### Pros

- Users value WRITER for its **ease of use** , making productivity and seamless setup a fun and efficient experience.
- Users find WRITER **incredibly valuable for productivity** , enabling efficient research and seamless content creation across teams.
- Users value the **AI writing assistance** of WRITER, significantly boosting creativity and efficiency in their projects.
- Users value WRITER for its **effortless content creation** , enhancing brand consistency and significantly boosting efficiency.
- Users value the **writing improvement features** of WRITER, enhancing creativity and streamlining content creation processes.

##### Cons

- Users note a significant **learning curve** with Writer, requiring extra time to adapt to its features and usability.
- Users criticize the **lack of creativity** in WRITER, noting its strict rules lead to repetitive and less engaging content.
- Users experience a **learning difficulty** with Writer due to its complex configurations and lack of intuitive guidance.
- Users find the **AI quality lacking** , often producing robotic outputs that hinder overall effectiveness and experience.
- Users often find the **writing quality poor** , with outputs described as robotic and lacking originality.

#### What Are Recent G2 Reviews of WRITER?

**["Deep, Proactive Insights That Anticipate Obstacles"](https://www.g2.com/survey_responses/writer-review-13032035)**

**Rating:** 5.0/5.0 stars

_— Raquel L._

[Read full review](https://www.g2.com/survey_responses/writer-review-13032035)

**["Highly Intuitive Interface with Near-Perfect First-Try Output"](https://www.g2.com/survey_responses/writer-review-12884024)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/writer-review-12884024)

#### What Are G2 Users Discussing About WRITER?

- [What tools do writers use to convey their ideas?](https://www.g2.com/discussions/what-tools-do-writers-use-to-convey-their-ideas)
- [Which software can be used for writing text?](https://www.g2.com/discussions/which-software-can-be-used-for-writing-text)
- [What is Computer writer?](https://www.g2.com/discussions/what-is-computer-writer)
- [What is the use of writer software?](https://www.g2.com/discussions/writer-what-is-the-use-of-writer-software)

### [Lyzr.ai](https://www.g2.com/products/lyzr-lyzr-ai/reviews)

Lyzr is an enterprise AI agent platform that helps organizations design, deploy, and operate autonomous and semi-autonomous agents across business functions such as customer service, sales, human resources, finance, and IT. The platform brings together an agent framework, a low-code studio, and a central control plane, so teams can move AI initiatives from pilot to full production with consistency and oversight. Organizations use it to build task-specific agents for secure knowledge assistance, retrieval-augmented search, and multi-step workflow automation, improving how work gets done while keeping data protected. Lyzr is built for enterprises that want to adopt AI without replacing the systems they already run. Its model-agnostic architecture lets teams work with their preferred language models and switch between them as needs change, with no re-architecting required. The same flexibility extends to deployment: agents can run in a private cloud, a single-tenant setup, or fully on-premise, so organizations keep control of their data and operations. Governance, observability, and auditability are part of the platform itself, which is what makes Lyzr suitable for compliance-sensitive teams and production-grade reliability. At the core of the platform is an agent framework paired with Architect and Agent Studio, which together support single-task and multi-agent workflows through code, low-code, or no-code. A central registry gives teams monitoring, access control, versioning, and traceable execution logs across every agent, regardless of who built it or on which framework. Connectors, SDKs, and APIs link agents to existing tools such as CRMs, ERPs, ITSM systems, data lakes, and messaging platforms, so agents operate inside current processes rather than replacing them. The result is a faster path from prototype to production, supported by reusable components and ready-made integrations. Built-in governance keeps regulated teams audit-ready, while simulation, evaluation workflows, and version and rollback controls reduce operational risk before and after agents go live. Because integration effort stays low and models and pipelines remain interchangeable, organizations can orchestrate the systems they already have and evolve over time without being locked into a single vendor. Typical use cases include secure knowledge assistants and retrieval-augmented search for employees and customers, customer support agents that handle classification, drafting, and resolution, and sales agents that support account research, outreach sequencing, and meeting scheduling. Lyzr also powers back-office automation across HR, finance, and IT service management, making it a practical choice for cross-team, multi-step processes that need coordination across several tools and data sources.

**Average Rating:** 4.4/5.0

**Total Reviews:** 44

#### Who Is the Company Behind Lyzr.ai?

- **Seller:** [Lyzr](https://www.g2.com/sellers/lyzr)
- **Company Website:** www.lyzr.ai
- **Year Founded:** 2023
- **HQ Location:** New York, USA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2eec0c92006d853c670a10e2809e90ae7fa7c0cc2a9669cfcf9dc62c9692065f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flyzr-platform&secure%5Burl_type%5D=linkedin_company_website)  
172 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 67% Small, 17% Medium

#### What Do G2 Reviewers Say About Lyzr.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Lyzr.ai, appreciating its clean interface and straightforward setup for AI agents.
- Users find the **setup ease** of Lyzr.ai to be efficient and beginner-friendly, saving time and enhancing productivity.
- Users commend the **deployment ease** of Lyzr.ai, finding the platform user-friendly and efficient for building AI agents.
- Users appreciate the **efficiency** of Lyzr.ai, highlighting its quick setup and streamlined customer support processes.
- Users appreciate Lyzr.ai's **fast development** of production-ready AI agents with intuitive no-code/low-code options.

##### Cons

- Users find the **poor documentation** of Lyzr.ai frustrating, complicating the learning process and limiting effective usage.
- Users find a **lack of integration** with legacy systems challenging, complicating setup and increasing maintenance efforts.
- Users find that Lyzr.ai can present **complexity issues** , particularly with its need for structured data and setup.
- Users desire **limited customization** options in Lyzr.ai, wishing for more flexibility and advanced configurations for better control.
- Users feel the **lack of ready-made templates** limits their efficiency and highlights the need for more features.

#### What Are Recent G2 Reviews of Lyzr.ai?

**["A Practical Platform for Rapid AI Agent Prototyping"](https://www.g2.com/survey_responses/lyzr-ai-review-13180470)**

**Rating:** 5.0/5.0 stars

_— Ansari M._

[Read full review](https://www.g2.com/survey_responses/lyzr-ai-review-13180470)

**["Powerful Automation with Room for Speed Improvement"](https://www.g2.com/survey_responses/lyzr-ai-review-13173644)**

**Rating:** 4.0/5.0 stars

_— Rithik G._

[Read full review](https://www.g2.com/survey_responses/lyzr-ai-review-13173644)

### [Workato](https://www.g2.com/products/workato/reviews)

Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise.

**Average Rating:** 4.7/5.0

**Total Reviews:** 749

#### Who Is the Company Behind Workato?

- **Seller:** [Workato](https://www.g2.com/sellers/workato)
- **Company Website:** www.workato.com
- **Year Founded:** 2013
- **HQ Location:** Mountain View, California
- **Twitter:** @Workato  
3,641 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=229b7e77382a8d2c3a0aeebe68dfc2316ea2caa6dd5d95ed0ee0d08884e6fc88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3675685&secure%5Burl_type%5D=linkedin_company_website)  
1,401 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 43% Medium, 33% Large

#### What Do G2 Reviewers Say About Workato?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Workato to be **user-friendly and efficient** , allowing easy automation without technical expertise.
- Users love the **easy integrations** offered by Workato, making automation between tools simple and efficient.
- Users value the **ease of integrations** with Workato, appreciating its user-friendly interface and extensive pre-built connectors.
- Users appreciate Workato's **user-friendly design and automation capabilities** , enhancing productivity and simplifying complex workflows.
- Users love the **ease of automation** in Workato, saving hours by effortlessly integrating various tools and systems.

##### Cons

- Users find the **complexity** of Workato daunting, especially regarding terminology and pricing structures that confuse newcomers.
- Users find the **learning curve steep** , with complex workflows and overwhelming onboarding complicating initial use.
- Users express frustration over **data limitations** in Workato, hindering email sends and file transfers for larger tasks.
- Users find the **limited application library** of Workato restrictive, requiring manual setup for less common integrations.
- Users face a **steep learning curve** with Workato, finding onboarding and initial setup quite overwhelming and complex.

#### What Are Recent G2 Reviews of Workato?

**["Workato helps us building complex integrations at lightning speed."](https://www.g2.com/survey_responses/workato-review-10305521)**

**Rating:** 5.0/5.0 stars

_— Sreenath B._

[Read full review](https://www.g2.com/survey_responses/workato-review-10305521)

**["The Platform That Grew With Us"](https://www.g2.com/survey_responses/workato-review-12941177)**

**Rating:** 5.0/5.0 stars

_— Anshu b._

[Read full review](https://www.g2.com/survey_responses/workato-review-12941177)

#### What Are G2 Users Discussing About Workato?

- [What does Workato do?](https://www.g2.com/discussions/what-does-workato-do)
- [How much does Workato cost?](https://www.g2.com/discussions/how-much-does-workato-cost) - 1 comment
- [What is a Workato recipe?](https://www.g2.com/discussions/what-is-a-workato-recipe) - 3 comments
- [What is Workato used for?](https://www.g2.com/discussions/what-is-workato-used-for)

### [SmythOS](https://www.g2.com/products/smythos/reviews)

Introducing the world’s first AI agents that can get REAL work done, autonomously or in team. They learn your process, use your data, have infinite memory, and can scale on demand 24/7/365 without having to be trained, managed, or motivated.

**Average Rating:** 4.9/5.0

**Total Reviews:** 71

#### Who Is the Company Behind SmythOS?

- **Seller:** [SmythOS](https://www.g2.com/sellers/smythos)
- **HQ Location:** N/A
- **Twitter:** @Smyth\_OS  
408 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=50f7256649e5109f114a8a81f1bb35d44bdffdaaf49b35a7ccb3112b1b130457&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmythos&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 73% Small, 25% Medium

#### What Do G2 Reviewers Say About SmythOS?

_AI-generated summary from verified user reviews_

##### Pros

- Users admire the **ease of use** of SmythOS, empowering both beginners and experts to effortlessly build AI agents.
- Users value SmythOS for its **developer-friendly features** , enabling easy API integration and seamless customization for AI solutions.
- Users love the **seamless integration** of SmythOS with tools like Slack and Google Chat for improved collaboration.
- Users love the **easy automation** of tasks with SmythOS, enabling anyone to create AI agents effortlessly.
- Users love the **easy setup** of SmythOS, with a intuitive drag-and-drop interface suitable for all skill levels.

##### Cons

- Users find the **learning curve steep** , wishing for better documentation and walkthroughs to navigate complex features.
- Users find the **interface complexity** of SmythOS challenging, wishing for a more streamlined and user-friendly design.
- Users face **insufficient documentation** that lacks clarity and depth, requiring additional help for complex tasks.
- Users find SmythOS's **poor documentation** lacking depth, making complex tasks challenging without customer support's help.
- Users find the **poor customer support** of SmythOS lacking, especially in documentation and easy expert access.

#### What Are Recent G2 Reviews of SmythOS?

**["SmythOS is like having a secret productivity weapon"](https://www.g2.com/survey_responses/smythos-review-10571358)**

**Rating:** 4.0/5.0 stars

_— Neelakshi M._

[Read full review](https://www.g2.com/survey_responses/smythos-review-10571358)

**["As a developer, SmythOS speeds up everything"](https://www.g2.com/survey_responses/smythos-review-10608326)**

**Rating:** 5.0/5.0 stars

_— Petchimuthu M._

[Read full review](https://www.g2.com/survey_responses/smythos-review-10608326)

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- [AI Agents](/categories/ai-agents)

[Browse AI Agent Builders Themes](/categories/ai-agent-builders/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated 

Products classified in the overall AI Agent Builders category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business AI Agent Builders to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business AI Agent Builders category.

In addition to qualifying for inclusion in the AI Agent Builders Software category, to qualify for inclusion in the Small Business AI Agent Builders Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More

* * *

## How Do You Choose the Right AI Agent Builders Software?

### What You Should Know About AI Agent Builders Software

### AI Agent Builders buying insights at a glance

[AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal [knowledge bases](https://www.g2.com/categories/knowledge-base-software), [CRM systems](https://www.g2.com/categories/CRM), support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, **AI agent builders** are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes.

Organizations often adopt **AI agent builder software** to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The **best AI agent building tools** stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective **AI agent builder platforms** function as an automation layer that connects systems, workflows, and AI reasoning within a single environment.

Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, [API](https://www.g2.com/categories/api-development) calls, or workflow executions. Organizations evaluating **AI agent builder platforms** often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership.

### **Top 5 FAQs from software buyers:**

- What features should I look for in the best AI agent builders?
- How do AI agent builder tools connect with internal business systems?
- What’s the difference between AI agent builder software and chatbot platforms?
- How do AI agent builder platforms manage automation workflows and decision logic?
- How long does it take to deploy AI agents using modern AI agent builders?

G2's top-rated AI Agent Builders, based on verified reviews, include [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews), [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews), [Lindy](https://www.g2.com/products/lindy-lindy/reviews), [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews), and [Workato](https://www.g2.com/products/workato/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports)

### What are the top-reviewed AI Agent Builders on G2?

Based on review volume in this category, these are the most-reviewed products:

[Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)

- Reviews: 625 
- Satisfaction: 99 
- Market Presence: 99
- G2 Score: 99

[UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)

- Reviews: 98
- Satisfaction: 66
- Market Presence: 69
- G2 Score: 68

[Lindy](https://www.g2.com/products/lindy-lindy/reviews)

- Reviews: 116
- Satisfaction: 79
- Market Presence: 55
- G2 Score: 67

[IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews)

- Reviews: 18
- Satisfaction: 53
- Market Presence: 75
- G2 Score: 64

[Workato](https://www.g2.com/products/workato/reviews)

- Reviews: 37
- Satisfaction: 64
- Market Presence: 54
- G2 Score: 59

**Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports))

**Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports))

**G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..))

### What I Often See in AI Agent Building Tools

#### **Feedback Pros: What Users Consistently Appreciate**

- **Low-code workflow builders enable rapid creation of AI-powered agents**
- _"The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks."_ - [Harsh Chaudhari](https://www.g2.com/products/lyzr-lyzr-ai/reviews/lyzr-ai-review-12226428), Lyzr Review
- **Strong integrations with CRM, support platforms, and internal knowledge sources**
- _"Lindy's flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build 'agents' that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing."_ - [Osmar Gonçalves](https://www.g2.com/products/lindy-lindy/reviews/lindy-review-11783253), Lindy Review
- **Automation reduces repetitive support tasks and accelerates internal workflows**
- _"I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It's powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus."_ - [SUPREETH GOLLAPALLY](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12293268), UiPath Agentic Automation Review

#### **Cons: Where Many Platforms Fall Short**

- **Advanced workflow configuration can require technical knowledge or experimentation**
- _"While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve."_ - [Sumit Kumar Shukla](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11965989), IBM watsonx Orchestrate Review
- **Initial setup and integration planning may take longer than expected**
- _"The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting."_ - [Shubham Verma](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11521587), IBM watsonx Orchestrate
- **Prompt tuning and agent logic refinement require ongoing monitoring**
- _"Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions. But once turned, it works great."_ - [Verified User](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12213295), Salesforce Agentforce Review

### Expert Takeaway

AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention.

Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully.

Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach **AI agent builder software** with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows.

The **best AI agent builders** tend to succeed when they balance flexibility with operational reliability. Strong **AI agent-building tools** enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, **AI agent builder platforms** are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation.

### AI Agent Builders Software FAQs

#### Can I build an AI agent on my own?

Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code.

Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems.

However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on **ai agent builder software** to simplify deployment, manage integrations, and maintain governance as usage grows.

#### Which AI tool is best for building AI agents and automation projects?

Some of the strongest platforms for building AI agents and automation workflows include:

- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes.
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows.
- [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks.
- [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines.
- [Workato](https://www.g2.com/products/workato/reviews) – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications.
- [Zapier](https://www.g2.com/products/zapier/reviews) – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding.

The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration.

#### What’s the best no-code AI agent builder software for website chatbots?

Several platforms allow teams to build conversational AI agents and deploy them to websites without coding.

Here are some widely used options:

- [Voiceflow](https://www.g2.com/products/voiceflow/reviews) – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels.
- [CloseBot](https://www.g2.com/products/closebot/reviews) – Designed for creating AI-powered chat agents for websites and customer support automation.
- [Stack AI](https://www.g2.com/products/stack-ai/reviews) – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code.
- [SmythOS](https://www.g2.com/products/smythos/reviews) – Platform focused on building autonomous AI agents with visual workflows and automation logic.
- [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows.

These tools focus on **visual workflow builders, prompt configuration, and easy chatbot deployment** , which makes them suitable for teams that want to launch AI agents without writing code.

#### Which AI agent builder tools integrate with Slack and HubSpot?

Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot.

Examples include:

- [Zapier](https://www.g2.com/products/zapier/reviews) – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization.
- [Workato](https://www.g2.com/products/workato/reviews) – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems.
- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment.

These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools.

#### Which AI agent builder platforms are best for workflow automation?

Several AI agent builder platforms are designed specifically for workflow automation and process orchestration.

Here are some of the most commonly used options:

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows.
- [Workato](https://www.g2.com/products/workato/reviews) – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks.
- [Zapier](https://www.g2.com/products/zapier/reviews) – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows.
- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed to automate workflows across CRM, support, and operational processes using AI agents.

These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation.

### Sources

1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw)
2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports)

Researched By: [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Last updated on March 16, 2026