Capacity
299 reviews
- 2 profiles
- 15 categories
Average star rating
4.4
Serving customers since
2017
All Products & Services
Creovai
An intelligent platform that listens to customer phone calls to surface insights. Enabling you to increase sales, improve customer loyalty & ensure compliance.
Capacity
Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.
Capacity Reviews
KB
Kristina B.
Easy Setup, Helpful in Sales, Needs Intuitive Boost
I appreciate Creovai's ability to help me close deals in my sales role, making it an effective tool for my work. I also find the platform very useful overall. Initially, setting it up was easy, especially with some assistance. I value the service for its overall ease of use, which contributes positively to my daily tasks.
UM
Verified User in Marketing and Advertising
Great Call Sorting, But Needs Customer Names in Subject Line
Sorting calls by agent name - it's nice to be able to pull calls for a specific person.
UF
Verified User in Financial Services
Well-Organized, But Not as User-Friendly as Gong
organized well. easy to find specific call
About
What is Capacity?
Founded in 2017, Capacity is an all-in-one, AI-powered support automation platform that uses practical and generative AI to deflect tickets, emails and phone calls—so your team can do their best work. More than 20,000 companies across industries use Capacity for external customer support and internal employee enablement. Today, Capacity offers support over web, SMS, email, voice, social, Slack, MS Teams, help desks and more.
Details
Year Founded
2017
Website
www.capacity.com