CallZen is an AI-powered solution designed for large-scale contact centers, providing comprehensive call audits, performance management, and custom report generation. Its intelligent feature set includes AI-driven coaching, enabling tailored guidance for agents based on analyzed call data. With CallZen, complex conversational analytics become effortlessly accessible, paving the way for improved agent performance and better business outcomes.
Microsoft Dynamics 365 Marketing is a comprehensive marketing automation solution designed to help businesses orchestrate personalized, multi-channel campaigns and enhance customer engagement. By integrating seamlessly with other Microsoft products, it enables organizations to unify their marketing efforts, gain valuable insights, and drive meaningful interactions with their audience. Key Features and Functionality: - Personalized Customer Journeys: Design and automate tailored customer experi
Voice clearity is a leading Cloud Telephony Solution provider having headquarter in NCR, India. Organization caters to the requirements of the customers more effectively & efficiently as it provides Artificial Intelligence enabled Cloud Telephony systems -- It provides customized solutions such as On Premises and Cloud based Call Center , Click 2 Call, Bulk Messaging, and other IVR based Cloud Solutions. Being Customer Centric Organization, offers full support to customers & is 100% reli
Composable is an open-source Kubernetes operator developed by IBM that enhances the flexibility and automation of Kubernetes deployments. It allows users to dynamically create and manage Kubernetes resources by referencing existing objects within the cluster, streamlining complex configurations and reducing manual intervention. Key Features and Functionality: - Dynamic Resource Creation: Automatically generates Kubernetes resources based on existing objects, facilitating seamless integration a
Nubitel is a Cloud Customer Engagement Solution brought to you by Microtel Technology. With more than 19 years of implementing end-to-end Customer Interaction Solutions, Microtel is proud to introduce Nubitel that caters to your business communication needs to engage with your customers. We provide Unified Communications, Omnichannel Customer Engagement Platform (single interface for customer interactions from voice, video, email, IM, social media and social chat apps), AI-powered Chatbots, CRM,
A Kubernetes Operator is the combination of one or more customer resource definitions (CRDs) and a controller that reconciles the state of those CRDs. ASO allows containerized applications and Kubernetes users to create, update, delete and retrieve various AWS service objects -- e.g. S3 buckets or RDS databases -- by submitting standard Kubernetes manifests containing the ASO CRDs.
MyCallCloud is a full-service software consulting firm. It empowers your business with expertise and technological solutions that revolutionize how contact centers connect with customers and how managers connect with employees.
Stakkr is a a docker recompose tool that uses docker compose to easily create / maintain a stack of services, for example for web development.
Triton SmartOS is a lightweight container hypervisor that delivers industrial grade security, networking, storage and performance to containers.
Speech A.I. Powered Smarter Sales Assistant
Overlay software defined networking application
Red Hat® Advanced Cluster Management for Kubernetes provides comprehensive management, visibility, and control over Kubernetes clusters across diverse environments, including data centers, public clouds, and edge locations. It enables organizations to deploy applications, manage multiple clusters, and enforce policies from a single console, enhancing operational efficiency and consistency. Key Features and Functionality: - Fleet Management: Offers a unified control plane for provisioning and
Occam is a software company specializing in contact center solutions. Its flagship product, Razor is a Contact Center Eco-system testing platform, enabling businesses to optimize customer interactions and ensure flawless service delivery with comprehensive system testing.