Multiorders OMS Reviews & Product Details

It used to good when the main developer actually cared for his business Review collected by and hosted on G2.com.

⚠️Shocking customer service by Donatas!⚠️

He uploaded an incorrect .csv file and made all of our shop inventory across multiple channels 0! This affected our sales as everything was showing as out of stock.

Luckily we had a recent copy of the inventory quantity so our staff stayed behind working hours to manually update the inventory for hundreds of products, as the integration sync can take up to a day to fully sync for bulk orders.

Had we not had the inventory report, it means you have to manually count all your stock again… and we have hundreds of thousands…

Donatas gave a vague apology trying to blame us, then started ignoring all of our messages.

Customer service was good in the past when Marius (the developer) actually cared for this business. I have been a long time customer for years… seriously disappointed! Review collected by and hosted on G2.com.

Central processing of orders was helpful. Review collected by and hosted on G2.com.

Multiorders dropped support of one of our platforms (Ecwid) four months into our subscription, claiming they did not have the customer base to supply tech support anymore. This decision forced us to look elsewhere for Ecwid support. When I requested a refund for the remaining balance of our yearly subscription they basically ghosted us. Still waiting on that refund. Review collected by and hosted on G2.com.

Allows one central source for all orders throughout your e-commerce platforms. With Multiorders, gone are the days of having to go to several different platforms to fulfill your orders with the possibility of missing one. Now all of your ordrs are together and you don't have to keep several platforms up and running at the same time. Review collected by and hosted on G2.com.

Nothing. I think this product works as described and works well. Their ability to bring all e-commerce platforms together is a problem solver, not a problem starter. Review collected by and hosted on G2.com.

It is really easy to integrate your distribution and sales channels in Multiorders. All major companies are available (from your e-commerce website to your shipper). It needs just a few click until you can get started. The dashboard has up to date graphics and depicts all important information at once. Stock management and controlling is really easy to do and saved us a lot of time and money. Review collected by and hosted on G2.com.

Reporting could use some improvement, especially for statistic purposes in order to manage purchases better. Review collected by and hosted on G2.com.

Concept is good, but actual product does not work. Missing key functions. Review collected by and hosted on G2.com.

Their is NO way to actually integrate products across platforms other that doing it individually and manually. Design uses SKU's which are random numbers generated on Amazon and each of its countries platforms.

Made suggestions over and over that they should be matched up by UPC or EAN code. This is the ONLY standard used across multiple platforms. They refused to listen, and make the software usable.

If you have more than 50-100 items across platforms such as Ebay, Amazon US, Amazon CA, Amazon MX, others, Wix and others then this product is TOTALLY USELESS to you. Because it requires you to match up each item individually.

Other features such as multishipping do not fuction well either. Review collected by and hosted on G2.com.

Inventory and shipping as one solution.. but... Review collected by and hosted on G2.com.

there is always an error every single day from broken searches, failed labels, miss importing orders, spelling mistakes on pages and more. Spending £2,000+ a year is just to pay to chat to customer service with quick fixes or workarounds that end up causing more problems down the line.

No point trying this for a few years till they actually have a solution that can do the basics they promise. Review collected by and hosted on G2.com.

Multiorders makes dealing with multiple ecommerce outlets look very easy. Since you get everything from new orders to products to customers in one application, it takes no effort at all to seamlessly manage more than one store. The only difference we have noticed is the increase in order volume, but that has not affected our overall performance in any way as far as order fulfilment speed is concerned. Review collected by and hosted on G2.com.

The lack of a quick start guide. We have to manually show around our new employees which, while only taking around an hour, is still a bit of a hassle. I've asked their customer support and they said it is coming soon., because they are currently focused on ironing out all the kinks that sometimes creep up. Review collected by and hosted on G2.com.

Biggest pros: great customer service, full drop-shipping process automation, large variety of sales channels. Review collected by and hosted on G2.com.

At one point it was very slow for about a week, but they managed to fix it quite quickly. Review collected by and hosted on G2.com.

They have one of the best customer support teams I've ever encountered. In the 60 minute demo, they managed to thoroughly explain what the software does, how it works and answer a bunch of questions I had about the whole concept. Review collected by and hosted on G2.com.

Nothing. Everything works great, it's cheap and easy to use. Review collected by and hosted on G2.com.

I mostly like how easy it is to manage a few dozen different suppliers across the country. Review collected by and hosted on G2.com.

There is no feature to automatically list products into multiple stores as of writing this review. Review collected by and hosted on G2.com.