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Productlane is the new standard for product discovery. A feedback portal, research repository, and meeting recorder that's built around Linear to help you prioritize better.
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TeamViewer ONE unites 1E’s breakthrough DEX capabilities and TeamViewer’s legendary remote connectivity solutions to create the world’s first proactive IT platform. With enterprise-grade remote support, deep endpoint visibility, real-time monitoring, AI-powered insights, and automated remediation, TeamViewer ONE resolves issues before they disrupt your operations. It delivers seamless, uninterrupted work from a single, infinitely scalable platform, elevating IT from reactive response to proactive service
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Software companies don’t understand your business. From one group you get a rigid solution that requires expensive and time-consuming implementation. From the other you get a hodgepodge of disconnected applications. We feel your pain. Appward delivers a smart set of over 80 apps in a blazing-fast private workspace that helps you manage and improve every function in your organization, including project management, CRM, employee management, operations, quality, manufacturing and supply chain.
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A service desk extension for customer-centered Jira Service Management. Boost your Jira Customer Portal to be more useful and up-to-date with ease. Keep your customers satisfied with this Jira Service Management extension.
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FyneDesk is AI Powered customer support and ticketing platform built for small and mid-sized businesses & IT Teams. It brings together customer facing portal, ticket management, a knowledge base, team collaboration, and email-to-ticket automation in one simple workspace. You can get started on the free plan in minutes.
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initdesk is a radically simple, AI-powered help desk built for product creators and lean teams who handle support over email. Connect your inbox, get AI-drafted replies, auto-tags, and an AI Assistant you can “teach” with your FAQs/docs to improve accuracy over time. Keep everything in one lightweight shared inbox, publish a support portal, and trigger workflows with Slack notifications and webhooks. Built to save hours, reduce costs, and keep support fast—without enterprise bloat.
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Attendo is a set of cloud software tools to improve the communication, organization and development of your business.
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Customer support tool for teams using Slack. View, assign, reply and resolve all support and live chat conversation directly from within your Slack workspace.
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Udesk is a Chinese artificial intelligence and marketing service solution provider, relying on artificial intelligence, big data, cloud computing and other core technologies, to create an integrated customer lifecycle solutions. udesk for enterprises to provide all-channel access to the coverage (phone, online customer service, mobile APP, WeChat, microblogging, SMS, mailboxes, web, small programs), the whole scene coverage (customer acquisition, intelligent self-service, pre-sales consulting, on-site dispatch service, telemarketing, customer care return visits, after-sales consulting, internal services) customer service platform, aimed at improving the service efficiency of the customer service team, reducing operating team service costs, increasing customer satisfaction and loyalty. Udesk provides enterprises with a customer service platform covering all channels (telephone, online customer service, mobile APP, WeChat, Weibo, SMS, email, web, small program) and all scenarios (customer acquisition, intelligent self-service, pre-sales consulting, on-site dispatch service, e-sales, customer care visits, after-sales consulting, and in-house service), aiming to improve the service efficiency of enterprise customer service teams, reduce the operating costs of operation teams, and increase customer satisfaction and loyalty.
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DeskIn is a powerful remote desktop solution designed for both personal and enterprises. It offers seamless access across Windows, macOS, Android, and iOS platforms, making it ideal for remote work, remote gaming, IT support, and collaborative projects. [Remote Design] Remotely access office servers or workstations to run large-scale, resource-intensive design software. Ideal for scenarios such as design, game development, animation production, and film or television special effects. [Remote Work] Work from anywhere with full access to your office computers—enjoy the freedom, comfort, and productivity of working from home. Transfer files quickly and securely without compromising data safety or efficiency. [Remote Gaming] Play PC games remotely with high resolution and ultra-low latency. Stream graphics-intensive games seamlessly from office or home computers, delivering an immersive gaming experience anytime, anywhere. [Technical Assistance] Provide timely technical support to customers and colleagues with remote diagnosis and troubleshooting. Reduce customer wait times and improve team efficiency by seeing exactly what customers see, bridging communication gaps and making support more accurate and effective. [Equipment Operation and Maintenance] Remotely monitor, upgrade, debug, and troubleshoot numerous unattended devices. Resolve software issues without visiting the site, saving on travel costs. Batch management of hardware and software ensures efficient and streamlined equipment operation and maintenance. [Equipment Management] Manage company computers and servers while providing technical support to internal employees. Reduce costs and increase efficiency in IT support and device management. IT departments can also assign support accounts to external suppliers while maintaining full control over data streams.
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Vista is a comprehensive publishing fulfillment software developed by Ingenta, designed to meet the complex needs of both print and digital publishers. With over four decades of proven performance, Vista has been instrumental in supporting the fulfillment operations of numerous large and small publishers across North America, Europe, and Australasia. Its adaptability allows it to cater to the specific requirements of the book trade and subscription-based publishers, ensuring efficient management of both physical and digital content distribution. Key Features and Functionality: - Versatile Fulfillment Management: Vista offers robust solutions for handling the fulfillment needs of diverse publishing models, including book trade and subscription services. - Support for Print and Digital Content: The software is designed to manage the distribution of both physical publications and digital content, providing a unified platform for publishers transitioning between or integrating both mediums. - Scalability: Vista's architecture supports publishers of varying sizes, from small independent houses to large multinational corporations, ensuring scalability as business needs evolve. - Integration with Author2Reader: Vista works in conjunction with its sister product, Author2Reader, to provide end-to-end solutions covering the entire publishing process, from author management to reader engagement. Primary Value and Problem Solved: Vista addresses the critical challenge of managing complex fulfillment processes in the publishing industry. By offering a flexible and comprehensive solution, it enables publishers to efficiently handle the distribution of both print and digital content. This adaptability ensures that publishers can meet the evolving demands of the market, streamline their operations, and maintain a competitive edge in a rapidly changing industry landscape.
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Our software is 100% web browser based. Shared open source software code. It
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Populr is the easiest way to create and share single web pages that are richer than an email, but faster than a website. From sales proposals to internal memos, use Populr to communicate more effectively within your organization. Clients use Populr to gain attention, close deals, impress clients, and shape their culture.
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Deskware is a reliable, cloud-based customer support software designed to streamline and enhance the customer service experience for businesses of all sizes. By centralizing customer interactions and problem-resolution processes, Deskware enables organizations to efficiently manage support tickets, track communications, and ensure timely responses. Its intuitive interface and comprehensive features make it an invaluable tool for improving customer satisfaction and operational efficiency. Key Features and Functionality: - Cloud SaaS Ticketing System: Access Deskware through any web browser without the need for software installation. The system supports ticket creation via email, online portals, and mobile applications. - Dashboard: Monitor key performance indicators (KPIs relevant to your business, providing real-time insights into support operations. - Recurring Tickets: Automate the creation of tickets for tasks that require regular attention, ensuring consistency and efficiency. - Agent Time Tracking: Log and monitor the time agents spend on various tasks, facilitating resource management and productivity analysis. - Reminders with SMS Integration: Set reminders for specific tickets, with notifications appearing within the application and optional SMS alerts. - Triggers and Automation: Create automated workflows and notifications to streamline ticket management and ensure timely updates. - Customer Satisfaction Surveys: Distribute surveys manually or automatically upon ticket completion to gather valuable customer feedback. - Knowledge Base: Develop and maintain a repository of articles and information, enabling quick reference and self-service options for customers. - Client Portal: Provide customers with access to submit and review tickets at no additional cost, enhancing transparency and engagement. - Vendor Management: Manage information related to vendors, such as ISPs, hosting services, and licensing, within a centralized system. Primary Value and Problem Solved: Deskware addresses the common challenges businesses face in managing customer support by offering a unified platform that integrates various support channels and automates routine tasks. This consolidation reduces the complexity of handling customer inquiries, minimizes response times, and ensures that no ticket goes unnoticed. By enhancing communication between help desk agents and customers, Deskware leads to quicker and more efficient problem resolution, ultimately boosting customer satisfaction and loyalty. Its scalable, cloud-based nature allows businesses to adapt and grow without the constraints of traditional support systems.
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Helpy is a helpdesk system and open source. It views reports on how many tickets are coming in as well as the productivity of agents.
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Locate files and folders by key words. Quick file indexing
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QuikFynd lets you search your fragmented data from your personal mobile devices in a secure and easy manner.
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Re:Desk is a customer service software for small business. It helps to organize support system from scratch, reduce customer support service workload and increase and control customer satisfaction.
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CustomerFirst is a CRM Help Desk software that includes defect and bug tracking software capabilities for those companies that are supporting internally developed software.
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GraphicSprings is a web based graphic design solution that allows users to create their own brand free.