--- title: Sitehelpdesk-IT Reviews meta_title: 'Sitehelpdesk-IT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Sitehelpdesk-IT works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2 scale: '5' date_modified: '2026-09-28' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Sitehelpdesk-IT Reviews & Product Details

Top-Rated Alternatives

Freshservice

ServiceNow IT Service Management

ServiceNow IT Service Management

Remote Monitoring and Management

Remote Monitoring and Management

View All Alternatives

UT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

6/24/2022

"For a busy office environment this just works"

4.5/5

What do you like best about Sitehelpdesk-IT?

Fast efficient and reliable service that just works, like many help desks, this is there to get you up and running and up and running is what it does, found it a lot quicker than most other helpdesk services out there which is perfect for a busy office environment. Review collected by and hosted on G2.com.

What do you dislike about Sitehelpdesk-IT?

Nothing much really as fast as it is sometimes simple things can take some time to resolve however this is very minimal so the success rate bases on turn around time is fantastic. Review collected by and hosted on G2.com.

What problems is Sitehelpdesk-IT solving and how is that benefiting you?

Any IT-related issues that are present from upper management to our entry-level roles where issues are or cannot be fixed by our in house team. Performance has increased because productivity is improved due to there being a quicker turnaround for IT issues and IT-related things. Less system downtime! Review collected by and hosted on G2.com.

VM

VijayKumar M.

Research Scientist

Mid-Market (51-1000 emp.)

5/31/2022

"Very good platform for all service desk solutions!"

5/5

What do you like best about Sitehelpdesk-IT?

Time taken to solve the technical issue. Review collected by and hosted on G2.com.

What do you dislike about Sitehelpdesk-IT?

Nothing at this moment. I will update if any issues. Review collected by and hosted on G2.com.

Recommendations to others considering Sitehelpdesk-IT:

I will recommend to all to utilize the services offered from Sitehelpdesk-IT Review collected by and hosted on G2.com.

What problems is Sitehelpdesk-IT solving and how is that benefiting you?

Asset management and technical support to employees. The services offered by Sitehelpdesk-IT helped us too much in resolving many technical problems. Review collected by and hosted on G2.com.

There are not enough reviews of Sitehelpdesk-IT for G2 to provide buying insight. Below are some alternatives with more reviews:

Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

ServiceNow IT Service Management

ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

Remote Monitoring and Management

Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

Jira Service Management

Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

SolarWinds Service Desk

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

ConnectWise PSA

Business Automation and ConnectWise PSA (formerly ConnectWise Manage)

LogMeIn Resolve

LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.

Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

Questions about Sitehelpdesk-IT? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ask about Sitehelpdesk-IT

GU

Guest User

What is Sitehelpdesk-IT used for?

0 Upvotes

0

Join the conversation

View all Discussions

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

View More Pricing Information

Work at Sitehelpdesk?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

Claim this profile

Categories on G2

Explore More

Is a dedicated retail task management platform worth the per-store cost for a chain with 20 or more locations?Which machine translation platforms have a good on-premise or private cloud deployment option for a company that cannot send content to a third-party cloud service?Which cloud migration assessment tools are most accurate based on reviews from architects deploying assessments across complex retail and manufacturing environments?

Best ATS Software Household Employee What Salesforce document generation app has the cleanest templates and easiest setup for a sales team that wants professional-looking output without design skills?

Show MoreShow Less