28loops
2 reviews
- 1 profiles
- 1 categories
Average star rating
5.0
Serving customers since
28loops Reviews
UI
Verified User in Information Technology and Services
Neat AI ticketing system with an great self-service portal!
What I like most about initdesk is how easy it makes answering and managing customer tickets, just like emails. The workflow is smooth and saves me a ton of time. Beyond the ticketing, their Help Center (which they call the Support Portal) is great. It allows me to provide a top-notch self-service experience so my users can easily find answers to their own questions without even needing to wait for a reply.
GS
Gabriel S.
Fast, Keyboard-Driven Workflow with Smart AI Replies
Easy of use. Fast flowing interface, plenty of keyboard shortcuts. AI suggested replies. All combined, make for a very fast way of going about clearing out queue.
About
What is 28loops?
28loops is a vendor specializing in innovative solutions for IT service management and operational efficiency. They focus on providing tools and platforms that enhance productivity, streamline workflows, and improve collaboration within organizations. Their offerings are designed to help businesses optimize their IT processes and deliver better services to their customers.
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Website
www.initdesk.comHunting for software insights?
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