Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Helpy.io

Show rating breakdown
2 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.8
Serving customers since
2016
Profile Filters

All Products & Services

Profile Name

Star Rating

0
2
0
0
0

Helpy.io Reviews

Review Filters
Profile Name
Star Rating
0
2
0
0
0
Orlando P.
OP
Orlando P.
Auxiliar de Soporte Tecnico en Genpact
01/04/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helpy allows customers to offer a live support service

What I liked the best about Helpy is its user interface, which has an environment very similar to that of an email platform, so learning to use it was a simple task. There are also other features that I like like as: - It has a Recaptcha system to protect the spam help service. - Integrates with Google Analytics to send usage statistics for reports and visualization.
Sebastian S.
SS
Sebastian S.
Asistente de Sistemas en Nexus Group – Global
12/21/2019
Validated Reviewer
Verified Current User
Review source: Organic

Helpy is the future of the help desk service for companies

Helpy meets all the requirements required by the organization where I work. I like it, because it has a help desk board in real time, which shows the cases received, pending and resolved, as well as the average response or resolution time. It also has a section of reports that provides information about the incidents by agent in an estimated date of time.

About

Contact

HQ Location:
Lehi, US

Social

@helpyapp

What is Helpy.io?

Helpyio LLC is a company that specializes in providing customer support software solutions. Their product, Helpy, is an open-source helpdesk platform designed to streamline customer service operations for businesses. It offers a range of features including ticketing, multi-channel support, and community forums, allowing businesses to efficiently manage customer inquiries and support requests. Helpy is noted for its customizable interface and data privacy features, appealing to organizations that require secure and scalable support systems. Helpyio LLC serves a diverse range of industries, providing tools that facilitate improved customer interaction and satisfaction.

Details

Year Founded
2016
Website
helpy.io