Intake is an AI customer support platform for SaaS, ecommerce and startups. Its agent answers using your documentation and each customer's data (plan, invoices, orders, bookings), takes actions in your systems with the permissions you grant, and when a human is needed, hands the case to your team with full context. It includes a shared inbox, help center, reports and integrations with WhatsApp, Slack, Zendesk, Intercom, HubSpot, Shopify and more. Data hosted in the EU, GDPR compliant. Backed by
Konecto builds AI voice agents that perform at the level of your best employees — deeply trained on your products, services, and processes to automate enterprise call centers. Our AI voice agents operate 24/7/365 in 20+ languages, reducing operating costs by 75% compared to human agents, cutting Average Handle Time by 35%, and achieving an 85% First Contact Resolution rate. Built for large enterprises in logistics, finance, telecom, and retail, Konecto integrates with 25+ enterprise systems incl
VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outb
Botcadence is an AI automation platform deploying voice and chat agents across ten channels, including phone, WhatsApp, website chat, Instagram, Telegram, Messenger, Slack, and email, to handle customer support, sales, and lead generation. Voice agents manage inbound calls with intent qualification and routing, while outbound agents handle follow-ups, reminders, and campaigns using multilingual AI voices. Chat agents automate support workflows and engage website visitors. Social media tools turn
Salamtalk is a business communications provider offering cloud phone systems, SIP trunking, wholesale voice termination, AI call handling, team messaging and video meetings. Registered as Salam Talk FZCO, the company is headquartered in Dubai, United Arab Emirates, with a US office in San Francisco. The platform combines a cloud PBX, contact centre software, an AI receptionist and global phone numbers in one system, replacing on-premise PBX hardware and the separate tools teams run alongside it.
Oli AI is conversation intelligence software that automates voice communications through AI agents. The platform conducts natural conversations while capturing and acting on call data. It supports multiple languages, including English, Hindi, Tamil, and regional dialects. [redacted] enables AI agents to retain conversation histories across calls. The software handles interruptions and complex queries with sub-second response times. It performs tasks like CRM updates, bookings, and payment proces
Ampersand is integration infrastructure for enterprise AI agents and B2B SaaS products. Engineering teams use it to ship deep, bidirectional, native integrations with the systems of record their customers run on, including Salesforce, HubSpot, NetSuite, Microsoft Dynamics 365, Zendesk and Workday, managed as code in a declarative YAML framework with an embeddable setup UI that adapts to each customer's custom fields and objects. Customers include Square, Yelp, 11x and Orb. Founded by Ayan Barua
TechQ AI is an all-in-one AI and enterprise software suite designed to transform business operations through intelligent automation and cloud architecture. Built for scaling businesses and enterprises, TechQ AI seamlessly integrates custom AI agents, automated workflow management, and cloud ERP capabilities. Whether optimizing customer support across multi-channel environments (Zendesk, Meta, Webhooks) or orchestrating complex logistics and route planning, TechQ AI empowers organizations to str
ZenBriefr is a Zendesk sidebar app that brings AI directly into your support workflow. With one click, agents can generate intelligent ticket summaries, AI-drafted replies with tone control, smart field suggestions, and attachment previews, without ever leaving the ticket. Unlike other AI support tools, ZenBriefr charges a single flat monthly rate. No per-agent fees, no seat limits, your whole team is covered. Key features: AI Summaries: Quick Summary, Escalation Handoff, Resolution Notes, an
Outlearn is an AI chatbot for customer support built by Helpjuice, the knowledge-base company. It reads the documentation and systems a team already maintains — a help centre, Confluence, SharePoint, Google Drive, Slack threads and more — and keeps re-reading them on its own, so answers come from live content, with the source articles shown behind each answer. It works in website chat, email, Slack, Microsoft Teams and Google Chat, and can take actions through Stripe, Shopify, Calendly or your o
Enhanciar is a company brain for small teams: ask it anything, then hand it the follow-up. It connects to the tools your team already uses (Slack, Gmail, Google Drive, Google Calendar, Notion, Confluence, Jira, Linear, Zendesk, GitHub and Postgres) and answers any question in plain English with a link to every source. Then it drafts the follow-up (a Gmail reply, a Jira or Linear ticket, a Notion page, a Slack update or a calendar event) and waits in an Actions queue until a person approves it. I
ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact repor
ChatFlamingo is an AI chat for your website that answers visitors' questions from your own content. Enter your website address and the bot reads your pages, products and FAQs, then replies instantly in your visitors' language. When a question needs a human, your team takes over in the live chat. Live chat, team access and the dashboard are free forever, no credit card needed. The bot can also add products to the cart, book appointments, create tickets and look up order status through 90+ integra
Inari helps product teams unify customer feedback and user research then automates product discovery, voice of customer reporting, and backlog prioritization using AI. As your customer volume, feature requests, and product issues grows, the volume of inbound feedback quickly becomes impossible to triage, tag, and incorporate into your roadmap. Without accurate and comprehensive research and analysis, your engineering and product teams are more likely to build features that aren't aligned with.
Vertivox AI is an enterprise-grade AI voice agent platform that automates inbound and outbound phone calls for businesses across 25+ industries, with a focus on healthcare, real estate, education, and finance. Vertivox AI voice agents handle 10,000+ concurrent calls with 99.9% uptime and sub-800ms response latency, supporting 20+ languages and Indian regional dialects through ElevenLabs, Cartesia, and Sarvam AI voices. Businesses use Vertivox to qualify leads, schedule appointments, send reminde
WriteHow is an AI how-to guide maker: record a workflow once and it writes the step-by-step article, captures and annotates the screenshots, translates it into 50+ languages, and publishes natively to your help center. Screen-record a workflow and narrate it like you are showing a teammate, and the AI turns your narration into clean, structured steps, crops the screenshots intelligently, and auto-blurs passwords and sensitive data. Where tools like Scribe and Tango stop at a link or embed you h
Drömlik is a cloud-based UCaaS (Unified Communications as a Service) platform built for growing businesses that need a modern phone system. It offers two core plans: Nucleus, a clean, reliable business phone system with call routing, voicemail-to-email, call recording, softphone apps, and core security; and Orbit, a full customer experience (CXaaS) stack that layers on contact centre features (queues, skill-based routing, supervisor coaching), omnichannel messaging (WhatsApp, Facebook Messenger,
Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin
JasPing is an AI-powered customer service platform that goes beyond traditional chatbots. Our AI agents handle voice calls, WhatsApp, web chat, Instagram, and Facebook Messenger — and actually take action: booking appointments, creating CRM leads, sending emails, and managing files automatically. Zero coding required. Train your agent in minutes by uploading documents or scanning your website. JasPing learns your business instantly and communicates consistently across every channel. Built for SM
DRING is an agentic AI call center. It gives businesses voice and chat AI agents that answer and make real customer calls on the phone and WhatsApp, and act inside the tools the team already uses: CRM, calendar, helpdesk and payment systems. Teams use DRING for inbound customer support, appointment booking and reminders, outbound lead qualification, order and delivery updates, surveys and candidate screening. Every agent runs 1,000 to 10,000 simulated conversations, built for your company, bef