Search results for RecorAI

CC4Teams is an AI-powered Omni-Channel Customer Contact solution built for Microsoft Teams. It helps organizations manage customer conversations across Voice, Email, WhatsApp, and WebChat from one connected Microsoft Teams environment. Designed for service, support, sales, helpdesk, and customer-facing teams, CC4Teams brings intelligent routing, queue management, AI Agents, CRM integration, reporting, recording, and supervisor tools together in one solution. Agents can work from the Teams environment they already know, with customer context, conversation history, summaries, and follow-up support available during and after each interaction. CC4Teams supports integrations with Salesforce, Microsoft Dynamics, SAP, HubSpot, Power BI, ticketing systems, and other business applications. This helps teams reduce manual updates, improve visibility, and keep customer records complete across systems. AI is used to support people, not replace them. CC4Teams AI Agents can answer common questions, support customers outside business hours, collect information, and hand over to human agents with full conversation context when needed. AI summaries, transcription, suggested replies, and follow-up support help agents reduce repetitive work and deliver more consistent service. Supervisors get real-time and historical Insights into queues, channels, agent activity, service levels, performance, and customer demand. This makes it easier to manage workloads, improve service quality, and make better operational decisions. CC4Teams is suitable for organizations that want to turn Microsoft Teams into a professional customer contact solution without adding unnecessary complexity. It is especially relevant for teams that want to improve customer response times, support multiple channels, connect customer conversations to CRM data, and use AI in a controlled and practical way.

BMC Helix IT Service Management (ITSM) is a suite of tools with integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. Business Challenge Traditional ITSM processes often involve manual tasks that consume valuable time and resources. Examples include a reliance on email communications to submit or manage service requests, the tracking of projects through spreadsheets, and cumbersome development cycles for new IT service capabilities. These challenges are further amplified by distributed workforces all over the globe, the proliferation of data, and high user expectations for always on responsiveness with immediate resolution of incidents or problems. The pressure to deliver exceptional quality IT services across an increasingly diverse architectural landscape continues to drive digital transformation as a strategic imperative. The IT service desk sits at the center of ITSM modernization and transformation. BMC Solution BMC Helix ITSM is a low-/no-code solution for enterprises to build, deploy, and manage IT assets and applications. It does this in three ways. First, BMC Helix ITSM is built upon the BMC Helix for ServiceOps platform, which unifies service and operations management with common data stores. The platform empowers IT service desk agents to resolve cases faster by isolating or preventing service disruption through root cause analysis, real-time incident correlation, predictive incident resolution, and proactive problem management. Second, BMC Helix ITSM integrates artificial intelligence (AI) and machine learning (ML) to automate workflows across the enterprise. Embedded AI/ML streamlines work and the allocation of IT service desk resources by automatically assigning/routing incident, problem, and change requests without manual intervention. Third, BMC Helix ITSM integrates data and processes intelligently to accelerate change management, mitigate risk, and advance the DevOps cycle. Integrated DevOps tooling within BMC Helix ITSM can link change requests with the software development lifecycle (SLDC) and imported continuous integration and continuous delivery (CI/CD) stages.

Our workforce management software offers businesses a flexible, competitive solution to streamline operations. Designed with employees in mind, it provides self-serve capabilities that simplify absence management and rostering across your entire organisation. Key features like automated time tracking, data-rich analytics, and accurate award interpretation ensure seamless people planning and costing throughout the year. With our Auto-Rostering feature, you can assign the right people to the right shifts in a single click. Our next-gen clocking devices, T2, elevate security and convenience with multiple authentication options, including facial recognition, fingerprint, and proximity authentication. Continuously evolving, our solution is built to optimise your workforce and drive operational efficiency.

Optimus Fintech Reconciliation Software works on the purpose of driving accurate data required for the best accounting and reconciliation practices.

Innovative Employee Solutions (IES) is a leading provider of contingent workforce solutions, specializing in Payrolling and Independent Contractor Compliance services. Founded in 1974 in San Diego, CA, IES is a woman-owned woman-operated company certified by the WBENC. We’ve partnered with over 22,000 companies to offer cost-savings and risk mitigation with their pre-identified contract talent. IES offers services world-wide, in over 150 countries globally and across the industries, including IT, Software, Defense, Media, Finance and more.

VidCruiter is a digital, mobile and video recruiting software. They specialize in applicant tracking and video interviewing making it possible to hire from anywhere at anytime.

Near (Hire with Near) offers a 360 hiring solution for growing companies looking to scale their organizations with excellent, pre-vetted talent from LatAm. With Near, fast-growing startups, middle-market businesses, and larger enterprises can interview talent for free. Near's platform gives access to the top 1%, English-speaking talent in Latin America for roles in finance, accounting, marketing, sales, software engineering, ops, product, design, and more. Hire for full-time, part-time, or hourly positions and Near can help with interviewing, hiring, onboarding, payroll, and retention. Learn more at hirewithnear.com.

Received allows B2B Finance teams to automate billing for all three B2B revenue streams under one roof: Sales-Led Enterprise Contracts, Self-Serve Subscriptions and Referral and Reseller Partners. With our flexible platform, you can automate even the most complex pricing models and billing logic, saving valuable time, improving visibility, and providing unlimited scalability. Manage and automate your end-to-end billing process, from contract-to-cash including automatic reconciliation and revenue recognition.

Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will propel their businesses into the future.

Teleprompter.com is a Budapest-based company founded in 2018 with one mission: to help people communicate with clarity and impact. From our office in the heart of Hungary's capital, we've built a teleprompter platform trusted by creators, educators, and professionals around the world. Our tools keep your delivery smooth and focused, whether you're on camera, on stage, or in the studio, scrolling your script at the pace of your own voice so you can hold eye contact with your audience instead of burying your eyes in a page of notes. That means faster video production, fewer retakes, and studio-quality results from whatever device is already in your hand. We believe great communication starts with confidence. We don't just build apps, we build confidence for people who have something important to say. Today, more than 3 million customers trust Teleprompter.com, with 200,000+ people using it actively every month to deliver every word just right.

Jetlink is the new front line of your customer service, empowering businesses to provide personalized automated experiences at scale - Jetlink's low-code / no-code powerful AI chatbot platform raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact. Jetlink’s Probabilistic AI™ and 3 layer NLP engine, your virtual assistant has the conversational intelligence to truly understand every customer. Your chatbot not only recognizes what customers are asking for, but also places importance on the context of their questions. That gives it the power to understand exactly if and when it should forward a customer to human support. Further, multiple conversational layers guarantee effective, human-like, and empathetic service.

Workplace AI empowers growing businesses to scale sales performance, align teams, and maintain strong company culture through cutting-edge AI automation. Our platform delivers real-time, actionable insights and targeted coaching, enabling sales teams, founders, coaches, and consultants to optimize strategies and close more deals. By recording and analyzing calls and providing instant feedback, Workplace AI transforms every interaction into a winning play. With secure, SOC 2-certified sharing of call summaries and recordings, our seamless solutions help startups and enterprises alike drive measurable results, unite teams around clear goals, and supercharge success.

SureCloud provides Gartner recognized Governance, Risk and Compliance (GRC) software and Cybersecurity & Risk Advisory services. Whether buying products or services, your organization will benefit from automated workflows and insight from the award-winning SureCloud platform. SureCloud’s service offerings are fully compatible with the GRC suite of products, enabling a seamless integration of information, taking your risk programs to the next level.

SAP SuccessFactors HCM helps organizations align strategy with objectives & manage people performance to ensure execution & results. Execution is the difference.

RIMS Law Enforcement Records Management System is the most effective way to organize, track and access the vast amount of information that flows through your police department every day.

A complete software package that automates all aspects of eye care including electronic exams, digital image capture from diagnostic equipment, and much more.

UkeySoft Screen Recorder is designed to record and capture computer screen on Windows 10/8/7/XP, it can record any screen area on your computer. It can work as a good video game recorder, Skype call capture, YouTube video recording app, and more to record any screen activities on your computer. What's more, it's built-in video editing function enables you cut, merge, crop, trim and rotate the recorded video easily.

Aspen Operations Reconciliation and Accounting software enables timely completion of plant boundary and unit balances. Produces daily reports of plant inventory and overall production numbers.

The high performance Aptitude Revenue Recognition Engine is empowering telecoms providers around the world to address the depth of change, risks and costs associated with the IFRS 15 & ASC 606 revenue standard

FileTrail is records management & information governance software for AmLaw 200 firms.