Products

RADIUS is AI powered Omnichannel Interaction System designed to orchestrate seamless customer experiences. It ensures context is preserved across every touchpoint, enabling organizations to unify communications, automate quality management, and deliver personalized support at scale.

NFON Contact Center is a cloud-based contact center solution designed to manage customer interactions across multiple channels from a single interface. It supports voice, email, chat, and messaging platforms, enabling businesses to engage with customers consistently and efficiently. The platform offers features such as intelligent call routing, queue management, real-time monitoring, and analytics, helping organisations optimise response times and service quality. Integration with CRM and other

3C Plus offers a comprehensive cloud-based communication platform tailored for small and medium-sized contact centers, enabling businesses to enhance their customer interactions without the need for substantial infrastructure investments. By leveraging cloud technology, 3C Plus provides a suite of tools that facilitate efficient communication through both voice and text channels, ensuring seamless integration and scalability. Key Features and Functionality: - Voice Tools: - Automatic Di

Sycurio.Voice is a globally trusted PCI DSS-compliant solution designed to secure sensitive card data during phone payments. It ensures that payment card information never enters your organization, thereby reducing the costs and complexity associated with PCI compliance. Customers input their card or bank details directly via their phone keypad or through Sycurio’s Secure Speech Recognition, with the data sent directly to the payment processor through Sycurio's PCI DSS Level 1 Service Provider i

MCUBE Softphone Service allows contact center agents to make and receive phone calls using a computer or mobile device rather than a traditional telephone.

We are a Cpaas Provider- Communicate with your customers effectively with our Omni channel solutions

Startel, Professional Teledata and Alston Tascom are leading providers of best-in-class contact center solutions. With a combined 90+ years of experience in the industry, the companies have established a loyal customer base in healthcare, contact centers and a dozen additional industries.

Castel Connections is a contact center solution that has skills based routing and priority queuing to ensure the right agent matches with the right customer.

Softdial Contact Center helps inbound operations resolve customer queries in a timely manner using IVR, voicemail, routing calls in a timely manner, and making sure the voice call and the data travel together.

Centcom Virtual Call Center is a predictive dialer system that you can access from your computer with Internet and a phone line.

Solgari Cloud Contact Center is a cloud based system that is available on all devices that allows your reach and respond to your customers in a timely manner.

Nubitel is a Cloud Customer Engagement Solution brought to you by Microtel Technology. With more than 19 years of implementing end-to-end Customer Interaction Solutions, Microtel is proud to introduce Nubitel that caters to your business communication needs to engage with your customers. We provide Unified Communications, Omnichannel Customer Engagement Platform (single interface for customer interactions from voice, video, email, IM, social media and social chat apps), AI-powered Chatbots, CRM,

CyTrack Customer Experience (CX) technology seamlessly integrates into your telephone systems, CRM and database, allowing you to respond swiftly and professionally to customers across a broad range of channels.

Communication with customers has developed in recent years from a simple call to multi-channel communication. In terms of absolute customer orientation, it is important to make contact options as easy and flexible as possible to optimally address each customer profile.

Ulysses Suite software assists organizations with managing their end-to-end customer interaction processes.

iCallify: intelligent call center software is one of the most popular products offered by iNextrix. iCallify is developed using cutting edge technologies as well as the predictive sphere of artificial intelligence. This call center software has some intelligent features along with the standard features available in other call center solutions. Thus, it is truly an intelligent call center software solution. This intelligent call center software is built to benefit all businesses, no matter what

ContactQ is a multi-channel communications platform. It enables the intelligent handling of calls using a common interface design.

Utterly is an innovative software solution designed to enhance business operations and boost productivity by automating routine tasks and providing intuitive tools. It enables teams to work more efficiently, ultimately improving overall performance and achieving better results. Key Features and Functionality: - Adaptive Noise Reduction: Utilizes advanced algorithms to minimize background noise, ensuring clear audio quality. - Real-Time Processing: Processes audio inputs instantaneously, provi

Do you often have trouble with ambient noises as you use your microphone? Then you can use Noise Blocker, an intuitive application that will help you block all of the noises that come from the background as you use your mic.

New Andrea PC Audio Software provides the latest Audio Commander and noise cancellation filters for use with all Andrea USB Devices. This install supports Windows.