Nubitel CX

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Nubitel is a Cloud Customer Engagement Solution brought to you by Microtel Technology. With more than 19 years of implementing end-to-end Customer Interaction Solutions, Microtel is proud to introduce Nubitel that caters to your business communication needs to engage with your customers. We provide Unified Communications, Omnichannel Customer Engagement Platform (single interface for customer interactions from voice, video, email, IM, social media and social chat apps), AI-powered Chatbots, CRM, Workforce Optimization, Gamifications and other modules. Our solution provides AI-powered modules such as Quality Monitoring (QM) using Speech Analytics and Sentiment Analysis empowers businesses to provide first-class, seamless and consistent customer experiences. Graphical dashboard and in-depth reports give you the