Scal-e helps brands deliver the right message, at the right time, to the right person and through the right channel. Via the implementation of a 100% tailor-made DataMart, makes it possible to capture all the data and organize them around unified profiles in order to personalize omnichannel interactions and to have relevant, reliable and actionable information available in real time.
CDSS social messaging connector enables integration between Genesys Cloud and various social messaging platforms, including WhatsApp, Facebook Messenger, WeChat, Telegram. This enables corporations to maintain a market presence, build connections and generate prospects with their customers on one single integrated platform.
Deeply rooted in providing effective outcomes in today's competitive energy marketplace, VXretail is a billing and customer information system (CIS) for clients in the deregulated energy industry. The VXretail platform has processed transactions for more than 7,000,000 meters per month and is PCI- and SOC-compliant. VXretail supports various billing methods, like dual and consolidated billing. Within the consolidated billing method, VXretail has strong support for Utility Bill Ready, Utility Rat
Palmate is a versatile Low-Code/No-Code chatbot platform designed to empower businesses in managing customer support and sales across all communication channels. With Palmate, companies can deliver 24/7 customer support and boost customer acquisition and conversion rates effortlessly.
Sistema Call Center: aumente a produtividade da sua Central de Atendimento por meio de um Software com Discador Automático, Gestão de Filas, Gravação de Chamadas e URA Ativa e Receptiva!
Taktikal is a document workflow automation and compliance tool built specifically for the needs of financial institutions, law firms, insurance providers, and public entities. With Taktikal, you can onboard new clients like a pro with industry-leading UX and top-tier data integrations and tools for automating your AML and KYC compliance.
Sparrow is an omnichannel contact center technology that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone calls, text messages, SMS, and more. This means that agents using Sparrow have access to a unified interface or platform that allows them to seamlessly handle customer interactions and access relevant information, regardless of the channel through which the customer reaches out. By integrating and co
Humassistant is a conversational AI assistant platform that enables businesses to automate customer support, lead qualification, and internal onboarding across multiple channels — including website chat widgets, WhatsApp, email, phone, and social media — from a single unified interface. The AI is trained on each company's own documents, FAQs, and internal procedures to deliver context-aware, brand-consistent responses. Key capabilities include intelligent escalation to human operators with full
Experian CrossCore is a state-of-the-art, cloud-based digital identity and fraud management platform designed to help businesses effectively manage and mitigate fraud risks. By integrating multiple data sources and services through a single, flexible API, CrossCore enables organizations to make real-time, informed decisions throughout the customer lifecycle. This comprehensive solution combines risk-based authentication, identity proofing, and fraud detection to provide a holistic approach to fr
Experian Price Comparison Services is a comprehensive solution designed to enhance the customer journey by matching individuals with financial products that align with their unique financial profiles. By integrating Experian's eligibility scoring, product data, and commercial management services, businesses can offer a seamless and personalized experience to their customers. Key Features and Functionality: - Eligibility Scoring: Utilizes advanced algorithms to assess a customer's financi
GoZen DeepAgent is an AI-powered agent studio designed to automate inbound sales, support, and marketing processes. It can fully automate workflows, handling tasks end-to-end without manual input.
Jubala is an advanced AI voice agent platform designed to streamline and automate customer communications and appointment scheduling processes. Acting as an intelligent virtual assistant, it ensures seamless interactions by handling tasks that would otherwise require human intervention. The platform is particularly well-suited for industries like healthcare, offering robust scheduling integration to simplify appointment management. Operating 24/7, Jubala is capable of managing inbound calls even
Callacy is an AI-powered communication platform that automates front office operations, acting as a virtual receptionist to handle calls, outbound communications, appointment scheduling, and administrative workflows. Using natural language processing, it answers calls with a natural voice, interprets caller intent, and performs tasks like booking appointments, routing calls, or escalating to human representatives. The platform features no-code workflow automation for managing processes and calen
A compliant and self improving AI front desk system around the clock without human intervention. The platform supports multiple languages, including Arabic, English, Hindi, and Urdu. Awaaz Labs handles follow-ups for missed inquiries, callbacks for no-shows, and requests reviews post-appointment. Conversations are transcribed and scored for visibility while complex queries are routed to human staff. The platform integrates with existing tools, requires no system changes, and becomes operational
MONOOK AI - Recepcionista Virtual is virtual receptionist software that automates call management and lead handling. Operating around the clock, the system answers calls, processes reservations, and qualifies leads without manual input. It works with the business's existing phone number through call forwarding, requiring no new hardware or number changes. The software supports Spanish and English by default, with German, Dutch, French, Catalan and more available on request. Setup typically takes
Convert healthy or corrupted Outlook PST files to PST(Filtered), MBOX, PDF, EML, MSG, CSV, or VCF no Outlook installation required.
Insurance Eligibility Check Services is an outsourced solution that validates insurance coverage for healthcare providers. The platform addresses claim denials and delays by confirming patient insurance details before treatment begins. The service operates through a secure four-step process that includes request submission, thorough verification with patients and insurers, code-based eligibility analysis, and notification with detailed reporting. The system [redacted] and reduces bad debt exposu
DT Duplicate Finder and Remover scans your Windows PC across 550+ file formats and finds duplicates by actual content.
WatgoIA is an AI-powered platform for WhatsApp and Instagram. Unify conversations in one inbox, automate with intelligent assistants, and scale sales and support without manual work. Your AI works 24/7: answers questions, sends catalogs and files, qualifies leads, books appointments, sends reminders, collects contact data, and escalates to your team. Clients chat naturally on WhatsApp; you keep history, contacts, custom fields, and tags organized. Run WhatsApp template campaigns to thousands w
Finnate by Centelon is an AI-powered suite of products that propels digitally ambitious banks, non-banks, and asset managers to the next level of innovation, speed, and profitable growth. Its foundation is a configurable, scalable, and secure proprietary zero code platform designed with lego-like composable architecture. Finnate is an accelerator of seamless digital transformation for its clients, significantly shortening their journey to market leadership.