Products

Orcalia est une solution SaaS conçue pour les TPE, PME, artisans et indépendants souhaitant limiter les opportunités perdues liées aux appels manqués. Lorsqu’un appel reste sans réponse, le client reçoit un SMS lui permettant d’accéder à un parcours digital et de préciser son besoin : demande de devis, urgence, rendez-vous ou demande d’information. Chaque demande est ensuite centralisée dans un tableau de bord permettant au professionnel de la consulter, la prioriser et suivre son traitement. Se

Foresight WFM is workforce management software for contact centers, built for transparency and speed. Upload your history in a spreadsheet and get a forecast, capacity plan, and optimized schedules in about 40 minutes — no integration, no implementation project, no per-agent fees. Multiple forecasting models compete on your data. You see every model's tested accuracy, set your own staffing guardrails, and download every intermediate calculation — including an honest year-over-year baseline that

Ringbrook is an AI receptionist for plumbers, HVAC techs, electricians, roofers and other small trade and home-service businesses. You keep your own number: dial one short code from your carrier and the calls you don't pick up go to Brook, Ringbrook's AI. She answers in your business name, day or night, says she is an AI, and asks the questions you'd ask: what's wrong, name, callback number, address, how urgent. Seconds after the call you get a text with the details, and every call is recorded a

TELUS Digital's CX Consulting service is designed to help businesses enhance their customer experience by leveraging digital transformation strategies. With a focus on creating seamless and personalized interactions, TELUS Digital assists organizations in understanding and meeting the evolving needs of their customers. Key Features and Functionality: - Customer Journey Mapping: Analyzing and optimizing every touchpoint to ensure a cohesive customer experience. - Digital Strategy Develop

GO-Global enables organizations to publish Windows® applications from any public, private, or hybrid cloud, to any device that supports a browser. Using GO-Global, IT can deliver Windows applications at up to 40% less than Microsoft® RDS and up to 70% less than VDI solutions from Citrix® and VMware®. Despite its low cost, GO-Global delivers enterprise-level scalability but is easy to install, configure, and use, with considerably less technology overhead required for implementation. For more inf

Askora is an enterprise AI knowledge agent that turns your existing content into a trusted AI assistant. It answers customer and employee questions accurately using only your approved knowledge sources — websites, documents, policies, FAQs, and product documentation — and backs every response with source citations. Built with enterprise guardrails, Askora runs a scope check on every question, uses hybrid semantic and keyword retrieval to surface the right information, and validates its own confi

Macro is an AI-powered PDF editor designed to transform complex documents into interactive, intelligent resources. Tailored for professionals in academia, law, and finance, Macro enhances document comprehension and workflow efficiency by integrating advanced AI capabilities directly into the PDF reading and editing experience. Key Features and Functionality: - AI-Powered Research Assistance: Analyze research papers, cross-reference sources, and extract key findings with AI-driven support. - S

Premier CX is an award-winning creative customer touch point agency that reduces costs and increases customer contact opportunities for brands and businesses across every sector.

Make Your Contact Center a Satisfying and Secure Experience for Customers. Your customers want a great experience when they contact you. If you want to offer a more personal, satisfying and secure contact center operation, you've come to the right place.