Products

Ingram Micro, a leading global technology and supply chain services provider, is a Premier Tier Services Partner in the Amazon Web Services Partner Network. This designation underscores Ingram Micro's extensive expertise in facilitating complex AWS migration projects, encompassing discovery, planning, migration, and operations. By leveraging its deep technical knowledge and professional services, Ingram Micro empowers channel partners to accelerate their AWS growth and deliver enhanced cloud sol

Zazz is a trusted software engineering and IT services partner helping enterprises deliver secure, scalable, and high-impact technology initiatives. We specialize in solving complex enterprise challenges - legacy bottlenecks, technical debt, talent shortages, compliance risks, and system fragmentation - so our clients can move faster, scale smarter, and innovate with confidence. Why Enterprise Leaders Choose Zazz: End-to-End Software Engineering: From strategy to deployment, we build custom digi

Rayobyte is a leading provider of high-quality proxy solutions designed to meet the diverse needs of businesses and individuals. Our mission is to offer reliable, scalable, and secure proxy services that enable seamless access to the internet while ensuring privacy and security. *About Us* At Rayobyte, we specialize in delivering premium proxy services that cater to various use cases, including web scraping, data mining, social media management, and competitive intelligence. Our extensive proxy

LeadSquared is a versatile CRM (Customer Relationship Management) platform that provides sales, marketing, and onboarding automation solutions . It is designed to help businesses with high lead volume and multiple sales channels enhance their sales efficiency . LeadSquared offers features such as activity tracking, process monitoring, automation, telephony integrations, and real-time reports to improve contact center productivity

HappyMiner is a licensed cloud mining company founded in 2018 in the United States. Like any certified hash provider, HappyMiner owns industrial facilities with a big tech park of professional Bitcoin mining rigs. Data centers are located in Iceland, Norway, and Canada. 2,800K+ individuals from all around the globe currently earn cryptocurrency on HappyMiner.

Today’s stores are more than places to make a purchase. In an omnichannel world, they are experiential showrooms, customer service centers, and local fulfillment points. As the store plays a larger role, it’s time for the point of sale (POS) to expand its role, too. Manhattan Point of Sale is the next generation POS system for retail, helping retailers sell, fulfill, and engage anywhere.

DooPage is a software company based in Vietnam that provides a smart new generation messenger-based omnichannel CRM solution which helps unify, centralize and simplify daily operations of businesses in managing customer conversation channels such as Facebook, Instagram, Shopee, Zalo, Web Live Chat and also Call Center and Email (Whatsapp, Line, Viber, and Google Business Message are in beta).

ASP Nuke is portal software for Windows servers. Specifically, it is an Active Server Pages application for creating online communities. It is mainly a content publishing system centered around article publications. It contains a user registration module allowing visitors to the site to login and discuss the articles posted on the site and offer feedback. A good example of this type of system is SlashDot which has a huge following.

Nexus Pro, a product of BITLogix Pvt. Ltd is a leading modular Laboratory Information Management System (LIMS) of Pakistan, specially designed & developed to manage and automate the Information System of a Pathology Lab or a Diagnostic Center. Nexus Pro segments the business process for laboratories to ease out the patient experience to reduce TAT, minimize hassle, and least human intervention and data query at the same platform.

Founded in 2012, CallVU is a flexible multichannel platform that enables large enterprises to extend and expose digital assets developed for the Web and mobile apps. It offers digital engagement transformation, Visual-IVR, visual customer care, real-time collaboration and co-browsing, innovation, omnichannel experience through the mobile device and contact center optimization. CallVU is headquartered in Tel Aviv, Israel.

Eclipse CMS is a web-enabled call logging tool to provide your business with information on communication infrastructure preformance, utilisation, fraud, capacity and cost/billing.

HelpTree is an intelligent knowledge management solution, powered with significant cognitive capabilities, and robust decision network architecture (DNA). HelpTree follows a decision tree approach where appropriate content (article, video, troubleshooting steps) are mapped to each step of the decision tree. This step-by-step guided methodology helps consultants troubleshoot customer issues in a structured manner. AI Assistant - an advanced feature powered by Azure OpenAI GPT that provides instan

Chat Pandas is a subsidiary of Live Chat World Wide. Chat Pandas are a leading BPO, working with clients across the globe in a number of sectors, from SaaS to Travel and Tourism, delivering tailored customer experiences. Chat Pandas offers up to tier 3 customer support, detailed technical support, inside sales, live chat, email ticketing and phone support.

AnswerAide provides quality customer service solutions and answering services 24/7. The services we offer help our clients stay at the top of their industries because of the excellent support their customers receive from us. In addition to taking a traditional message, AnswerAide also collects and qualifies new leads, takes orders, dispatches emergency calls, provides technical support, places orders, collects donations, schedules appointments, and much more. In addition to phone service

ServiceSim is an AI-enabled training partner that simulates the customer side of interaction so your agents can practice even the most complex customer interactions in a real-life situation with all of the variables of a typical human conversation.

MobiChord integrates telecom and cloud providers with ServiceNow. This creates a single system of record with extremely accurate data, complete transparency and standardizes telecom processes.

Build a business that keeps you in the loop with customers and colleagues.

A quality call monitoring solution to help you understand trends and data and improve your customer service!

Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming calls. And depending upon the customer inputs, it routes the calls to the best-suited agent. By integrating IVR number into your telephony system, you can handle a large volume of calls. The identification, segmentation, and routing processes of all the incoming calls are also enhanced making busin

eGain Virtual Assistant for Agents™ continuously monitors conversations to serve up best-practice guidance and knowledge to agents when relevant.