Products

NuovoTeam is a Team Communication solution-focused towards field force and frontline employees. It enables organizations to provide team communication and collaboration software to non-desk employees. NuovoTeam brings the power of instant messaging, VoIP Calling and group chats to facilitate team communication within a secure environment. Modern teams and a perimeter-less workforce need a trusted, secure tool to communicate and collaborate with ease. NuovoTeam facilitates team communication wit

DataGrine Migration Platform moves helpdesk data between customer support platforms: companies, contacts, tickets and conversations with their replies, notes and attachments, and knowledge base articles. Every migration starts with a written field mapping and a sample run of your own records in the destination. The full run happens while your team keeps working, a delta run at cut-over carries only what changed, and every record is logged so a run can be audited or rolled back. Runs are paced to

Inari helps product teams unify customer feedback and user research then automates product discovery, voice of customer reporting, and backlog prioritization using AI. As your customer volume, feature requests, and product issues grows, the volume of inbound feedback quickly becomes impossible to triage, tag, and incorporate into your roadmap. Without accurate and comprehensive research and analysis, your engineering and product teams are more likely to build features that aren't aligned with.

ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact repor

Aitelefonist erbjuder operatörsneutral AI-telefoni för svenska företag. AI-telefonisten svarar inkommande samtal på naturlig svenska, förstår ärendet och utför åtgärden direkt – bokar tid, skapar supportärende eller lägger upp en callback i företagets befintliga system. Tjänsten fungerar ovanpå er nuvarande växel oavsett operatör och integrerar med verktyg som HubSpot, Pipedrive, Google Calendar, Microsoft 365, Zendesk och Freshdesk. Till skillnad från internationella alternativ är Aitelefonist

Konecto builds AI voice agents that perform at the level of your best employees — deeply trained on your products, services, and processes to automate enterprise call centers. Our AI voice agents operate 24/7/365 in 20+ languages, reducing operating costs by 75% compared to human agents, cutting Average Handle Time by 35%, and achieving an 85% First Contact Resolution rate. Built for large enterprises in logistics, finance, telecom, and retail, Konecto integrates with 25+ enterprise systems incl

ChatFlamingo is an AI chat for your website that answers visitors' questions from your own content. Enter your website address and the bot reads your pages, products and FAQs, then replies instantly in your visitors' language. When a question needs a human, your team takes over in the live chat. Live chat, team access and the dashboard are free forever, no credit card needed. The bot can also add products to the cart, book appointments, create tickets and look up order status through 90+ integra

Decimal provides AI support engineers for technical teams. It helps software companies investigate customer issues using connected code, logs, documentation, past tickets and other product context. Investigations bring findings and supporting sources into the support workflow, alongside a draft reply that a teammate can review and edit before sending. Decimal works with existing helpdesks, including Zendesk, Intercom, Plain and Pylon. Teams can configure reply instructions and choose what

Drömlik is a cloud-based UCaaS (Unified Communications as a Service) platform built for growing businesses that need a modern phone system. It offers two core plans: Nucleus, a clean, reliable business phone system with call routing, voicemail-to-email, call recording, softphone apps, and core security; and Orbit, a full customer experience (CXaaS) stack that layers on contact centre features (queues, skill-based routing, supervisor coaching), omnichannel messaging (WhatsApp, Facebook Messenger,

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outb

OFORK is a modern help desk and ticketing system designed for teams that want a simple, flexible, and efficient way to manage support processes. Unlike many traditional help desk solutions that become complex and expensive as teams grow, OFORK focuses on clarity, usability, and long-term scalability. It enables teams to handle tickets, workflows, and communication without unnecessary overhead. OFORK is especially well suited for small to mid-sized teams looking for a powerful alternative to en

Botcadence is an AI automation platform deploying voice and chat agents across ten channels, including phone, WhatsApp, website chat, Instagram, Telegram, Messenger, Slack, and email, to handle customer support, sales, and lead generation. Voice agents manage inbound calls with intent qualification and routing, while outbound agents handle follow-ups, reminders, and campaigns using multilingual AI voices. Chat agents automate support workflows and engage website visitors. Social media tools turn

Salamtalk is a business communications provider offering cloud phone systems, SIP trunking, wholesale voice termination, AI call handling, team messaging and video meetings. Registered as Salam Talk FZCO, the company is headquartered in Dubai, United Arab Emirates, with a US office in San Francisco. The platform combines a cloud PBX, contact centre software, an AI receptionist and global phone numbers in one system, replacing on-premise PBX hardware and the separate tools teams run alongside it.

Pagerly is your Operations Co-pilot on Slack. Get your tailormade workflows over Slack/Teams With Pagerly, you can Create round-robin rotation schedules, or sync on-call schedule with Usergroup, set up recurring reminders, schedule overrid. Create your own Incidence Response Bot and integrates with Pagerduty, Opsgenie. Pagerly has also 2-way integrations with ticketing/ CX/support systems like Jira, Zendesk, Hubspot, Salesforce. With Pagerly, you Reduce SLA times by 70%, identifying moment

Enhanciar is a company brain for small teams: ask it anything, then hand it the follow-up. It connects to the tools your team already uses (Slack, Gmail, Google Drive, Google Calendar, Notion, Confluence, Jira, Linear, Zendesk, GitHub and Postgres) and answers any question in plain English with a link to every source. Then it drafts the follow-up (a Gmail reply, a Jira or Linear ticket, a Notion page, a Slack update or a calendar event) and waits in an Actions queue until a person approves it. I

Axialys is a CCaaS (Contact Center as a Service) platform that centralizes voice communications within business management tools. Built on a high-availability cloud infrastructure, the solution specializes in deep native synchronization with CRMs such as Salesforce, Zendesk, and HubSpot, allowing for automated data logging and simplified workflow management. The platform includes a suite of AI-driven tools designed for operational efficiency: Voice Automation: Configurable IVR and AI Voicebots

Oli AI is conversation intelligence software that automates voice communications through AI agents. The platform conducts natural conversations while capturing and acting on call data. It supports multiple languages, including English, Hindi, Tamil, and regional dialects. [redacted] enables AI agents to retain conversation histories across calls. The software handles interruptions and complex queries with sub-second response times. It performs tasks like CRM updates, bookings, and payment proces

Agenola is a talking AI sales associate for Shopify, WooCommerce, Magento and BigCommerce stores. A lip-synced avatar on the storefront answers shoppers by voice or text from the store's own catalog, prices, stock and policies. It recommends and compares products, finds a match from an uploaded photo, tracks orders through AfterShip, and hands off to the store's team when it is not sure, opening the request in Zendesk, Gorgias, Intercom or Freshdesk when connected. On Shopify, WooCommerce and Ma

Listen Network brings you audience growth results with no “random” untargeted listeners, no vanity downloads, and no fakes. Utilizing a 1-2-3 process–like we’ve done with Zendesk, Meta, AWS, Korn Ferry, and others–we connect you with your ideal listeners via high-intent ads on websites like Forbes, The New York Times, TechCrunch, Web MD, and 100+ other leading publications, mobile web, mobile apps, social and outstream video. Instead of paying an average $25 CPM on LinkedIn or an $18 CPM for ho

Outlearn is an AI chatbot for customer support built by Helpjuice, the knowledge-base company. It reads the documentation and systems a team already maintains — a help centre, Confluence, SharePoint, Google Drive, Slack threads and more — and keeps re-reading them on its own, so answers come from live content, with the source articles shown behind each answer. It works in website chat, email, Slack, Microsoft Teams and Google Chat, and can take actions through Stripe, Shopify, Calendly or your o