Leaders

High Performers

Contenders

Niche

Market Presence

Satisfaction

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G2 Grid® Scoring

Managed Detection and Response (MDR) Software Definition

Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.

MDR is conceptually related to both incident response software and endpoint detection and response software. However, MDR software solves the same issues in the form of a managed service. They require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.

To qualify for inclusion in the Managed Detection and Response (MDR) category, a product must:

• Monitor client networks, endpoints, and the cloud for security incidents
• Resolve threats on the client’s behalf
• Provide these managed services without the need for client assistance

Managed Detection and Response (MDR) Grid® Scoring Description

• Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: Huntress Managed EDR, Sophos MDR, Arctic Wolf, ThreatDown, Blackpoint Cyber, Red Canary, CrowdStrike Falcon Endpoint Protection Platform, Secureworks Taegis MDR, eSentire, Expel, and Huntress Managed ITDR
• High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High Performers include: UnderDefense MAXI, Adlumin, CyberMaxx, and Defendify All-In-One Cybersecurity® Solution
• Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: Alert Logic MDR, ThreatLocker, Cynet - All-in-One Cybersecurity Platform, Cybereason Managed Detection and Response, ESET PROTECT, Kaspersky Managed Detection and Response, and Barracuda Managed XDR
• Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Niche products include: CYREBRO, Todyl Security Platform, Guardz, Field Effect MDR, DefenseStorm, RocketCyber, and Blumira Automated Detection & Response