Compare Cisco Umbrella and Zscaler Internet Access 
At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Enterprise (51.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cisco Umbrella
Star Rating
(283)4.4 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Cisco UmbrellaZscaler Internet Access
Star Rating
(194)4.4 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zscaler Internet AccessSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zscaler Internet Access excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Cisco Umbrella. Users appreciate its seamless, cloud-delivered security that eliminates the need for complex on-prem infrastructure, making it a preferred choice for enterprises.
- According to verified reviews, Zscaler Internet Access has a robust implementation process, with users highlighting its intuitive onboarding wizard that simplifies setup. In contrast, while Cisco Umbrella is noted for its user-friendly interface, some users still face challenges during the initial setup.
- Reviewers mention that Zscaler Internet Access provides superior performance in security features, particularly with its URL Filtering Policies and Data Loss Prevention. Users have praised its ability to enforce granular control over web access, which significantly reduces risks associated with blocked URLs.
- Users say that Cisco Umbrella shines in its cost-effectiveness and ease of access, making it a solid choice for mid-market companies. They appreciate its ability to integrate with existing systems, such as SD-WAN Edge devices, to enhance security without overwhelming their infrastructure.
- Reviewers highlight that Zscaler Internet Access consistently delivers high-quality support, with many users noting the responsiveness and expertise of the support team. In comparison, while Cisco Umbrella's support is generally good, some users feel it could be improved to match the level of service provided by Zscaler.
- According to recent feedback, Zscaler Internet Access is recognized for its scalability and ability to enforce security policies globally, which is particularly beneficial for larger organizations. Meanwhile, Cisco Umbrella is appreciated for its domain-based filtering capabilities, but it may not offer the same level of comprehensive security features as Zscaler.
Pricing
Entry-Level Pricing
Cisco Umbrella
No pricing availableZscaler Internet Access
No pricing availableFree Trial
Cisco Umbrella
No trial information availableZscaler Internet Access
No trial information availableRatings
Meets Requirements
8.7
244
8.8
140
Ease of Use
8.6
247
8.8
144
Ease of Setup
8.3
188
8.5
96
Ease of Admin
8.6
173
8.9
50
Quality of Support
8.4
233
8.7
130
Has the product been a good partner in doing business?
8.5
167
8.9
47
Product Direction (% positive)
8.8
244
9.3
139
Features by Category
Sandbox
Not enough data
8.9
21
Evaluation
Not enough data
9.0
20
Not enough data
9.0
20
Not enough data
9.1
20
Not enough data
8.6
20
Administration
Not enough data
9.1
27
Not enough data
9.0
28
Not enough data
9.0
27
Governance
Not enough data
9.3
28
Not enough data
9.2
26
Not enough data
9.2
28
Security
Not enough data
9.3
27
Not enough data
9.0
27
Not enough data
9.2
29
Not enough data
9.0
28
Administration
Not enough data
8.7
43
Not enough data
9.2
42
Not enough data
9.1
43
Not enough data
9.1
42
Agentic AI - Firewall Software
Not enough data
9.7
5
Not enough data
9.7
5
Functionality
Not enough data
9.2
40
Not enough data
9.0
40
Not enough data
9.2
42
Not enough data
9.1
41
Monitoring
Not enough data
9.0
43
Not enough data
9.1
42
Not enough data
9.3
43
Not enough data
9.2
42
Generative AI
Not enough data
8.1
16
Artificial Intelligence - Firewall
Not enough data
9.7
5
Protection
8.7
53
Not enough data
9.1
53
Not enough data
8.4
51
Not enough data
8.9
51
Not enough data
8.3
47
Not enough data
8.9
49
Not enough data
Functionality
9.1
56
Not enough data
8.9
56
Not enough data
8.5
53
Not enough data
Administration
8.8
55
Not enough data
8.8
56
Not enough data
8.1
55
Not enough data
8.1
54
Not enough data
8.2
52
Not enough data
Administration
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.3
9
Protection
Not enough data
8.9
9
Not enough data
9.3
9
Not enough data
9.0
8
Not enough data
8.8
8
Monitoring
Not enough data
8.7
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.5
8
Management
8.8
24
Not enough data
8.6
23
Not enough data
8.8
23
Not enough data
9.1
25
Not enough data
Monitoring
9.0
24
Not enough data
9.4
23
Not enough data
9.0
24
Not enough data
Protection
8.9
25
Not enough data
8.8
23
Not enough data
9.3
25
Not enough data
8.9
25
Not enough data
Web Content and Traffic Filtering - Secure Web Gateways
8.9
15
9.1
39
9.0
14
8.7
36
8.3
17
8.8
37
8.8
15
9.0
38
8.6
15
8.4
33
Data Protection and Loss Prevention - Secure Web Gateways
8.1
15
9.3
36
8.6
15
9.1
34
8.9
15
9.3
34
8.8
15
9.0
33
Access Control and Authentication - Secure Web Gateways
8.6
15
9.1
35
8.7
15
9.1
37
9.0
16
9.2
39
Performance and Management - Secure Web Gateways
8.7
17
8.7
43
8.0
15
8.8
33
8.4
16
8.6
34
9.0
16
8.5
41
9.2
16
8.9
32
Identity and Access Management - Zero Trust Platforms
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Security - Zero Trust Platforms
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Data Security - Zero Trust Platforms
Not enough data
10.0
7
Not enough data
9.7
6
Application Visibility - Zero Trust Platforms
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
9.2
6
Reporting and Policies - Zero Trust Platforms
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.0
7
Not enough data
8.9
6
Agentic AI - Zero Trust Platforms
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
9.2
6
Not enough data
9.2
6
Components - Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence -Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Model Protection - AI Security Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Runtime Monitoring - AI Security Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Policy Enforcement and Compliance - AI Security Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Umbrella and Zscaler Internet Access are categorized as Secure Web Gateways
Unique Categories
Cisco Umbrella is categorized as DNS Security Solutions and Cloud Edge Security
Zscaler Internet Access is categorized as Secure Service Edge (SSE) Solutions, Zero Trust Platforms, Software-Defined Perimeter (SDP), Data Loss Prevention (DLP), Network Sandboxing, Firewall Software, and AI Security Solutions
Reviews
Reviewers' Company Size
Cisco Umbrella
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zscaler Internet Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.9%
Computer & Network Security
8.8%
Computer Software
6.5%
Telecommunications
6.5%
Banking
4.2%
Other
54.0%
Information Technology and Services
22.6%
Computer Software
10.1%
Computer & Network Security
7.5%
Financial Services
6.3%
Hospital & Health Care
4.4%
Other
49.1%
Alternatives
Discussions
Cisco Umbrella has no discussions with answers
What is Zscaler Internet Access used for?
1 Comment
NK
Block the unwanted access of websites where organizations control it from anywhere via this tool.Read more
Zscaler Internet Access has no more discussions with answers
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