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Compare Cisco Umbrella and Zscaler Internet Access 
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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Enterprise (53.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cisco Umbrella
Star Rating
(280)4.4 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Cisco UmbrellaZscaler Internet Access
Star Rating
(164)4.4 out of 5
Market Segments
Enterprise (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zscaler Internet AccessSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zscaler Internet Access excels in Continuous Monitoring with a score of 9.1, providing real-time insights that help organizations stay ahead of potential threats. In contrast, Cisco Umbrella's Continuous Analysis received a slightly lower score of 9.1, indicating it may not be as robust in this area.
- Reviewers mention that Zscaler's Sandbox feature scored 8.8, which is highly regarded for its effectiveness in analyzing suspicious files. Cisco Umbrella does not have a comparable feature, which may limit its capabilities in threat detection.
- G2 users highlight Zscaler's superior Policy Management with a score of 8.7, allowing for more granular control over security policies. Users on G2 note that Cisco Umbrella's policy enforcement scored lower at 8.3, suggesting it may not offer the same level of customization.
- Reviewers say that Zscaler's Data Management capabilities are impressive, scoring 9.1, which facilitates better handling of data across the network. In comparison, Cisco Umbrella's Data Loss Prevention (DLP) scored 8.2, indicating it may not be as effective in protecting sensitive information.
- Users report that Zscaler's Application Gateway feature scored 9.1, providing seamless access to applications while maintaining security. Cisco Umbrella's equivalent features do not match this level of performance, which may impact user experience.
- Reviewers mention that Zscaler's Backup feature scored 9.3, ensuring data integrity and availability, while Cisco Umbrella's backup capabilities are not highlighted as a strong point, potentially leaving users with less confidence in data recovery options.
Pricing
Entry-Level Pricing
Cisco Umbrella
No pricing availableZscaler Internet Access
No pricing availableFree Trial
Cisco Umbrella
No trial information availableZscaler Internet Access
No trial information availableRatings
Meets Requirements
8.7
242
8.8
125
Ease of Use
8.5
245
8.7
128
Ease of Setup
8.3
186
8.5
82
Ease of Admin
8.6
173
8.9
48
Quality of Support
8.4
231
8.7
118
Has the product been a good partner in doing business?
8.5
167
8.9
45
Product Direction (% positive)
8.8
242
9.3
123
Features by Category
Sandbox
Not enough data
8.8
20
Evaluation
Not enough data
9.0
20
Not enough data
9.0
20
Not enough data
9.1
20
Not enough data
8.6
20
Administration
Not enough data
9.0
26
Not enough data
9.0
27
Not enough data
9.0
26
Governance
Not enough data
9.3
27
Not enough data
9.2
25
Not enough data
9.1
27
Security
Not enough data
9.3
26
Not enough data
8.9
26
Not enough data
9.2
27
Not enough data
9.1
27
Administration
Not enough data
8.8
42
Not enough data
9.2
41
Not enough data
9.1
42
Not enough data
9.1
41
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
39
Not enough data
9.0
39
Not enough data
9.2
41
Not enough data
9.1
40
Monitoring
Not enough data
9.0
42
Not enough data
9.1
41
Not enough data
9.3
42
Not enough data
9.2
41
Generative AI
Not enough data
8.0
15
Artificial Intelligence - Firewall
Not enough data
9.7
5
Protection
8.7
53
Not enough data
9.1
53
Not enough data
8.4
51
Not enough data
8.9
51
Not enough data
8.3
47
Not enough data
8.9
49
Not enough data
Functionality
9.1
56
Not enough data
8.9
56
Not enough data
8.5
53
Not enough data
Administration
8.8
55
Not enough data
8.8
56
Not enough data
8.1
55
Not enough data
8.1
54
Not enough data
8.2
52
Not enough data
Administration
Not enough data
8.1
7
Not enough data
8.3
8
Not enough data
8.1
8
Protection
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
8.8
7
Not enough data
8.6
7
Monitoring
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
9.0
7
Management
8.8
24
Not enough data
8.6
23
Not enough data
8.8
23
Not enough data
9.1
25
Not enough data
Monitoring
9.0
24
Not enough data
9.4
23
Not enough data
9.0
24
Not enough data
Protection
8.9
25
Not enough data
8.8
23
Not enough data
9.3
25
Not enough data
8.9
25
Not enough data
Web Content and Traffic Filtering - Secure Web Gateways
8.9
15
9.1
33
9.0
14
8.8
32
8.1
15
8.8
32
8.8
15
9.0
32
8.6
15
8.5
32
Data Protection and Loss Prevention - Secure Web Gateways
8.1
15
9.2
32
8.6
15
9.0
31
8.9
15
9.2
30
8.8
15
8.9
30
Access Control and Authentication - Secure Web Gateways
8.6
15
9.2
31
8.7
15
9.1
31
8.9
15
9.2
31
Performance and Management - Secure Web Gateways
8.8
15
8.8
34
8.0
15
8.8
30
8.3
15
8.7
32
8.9
15
8.7
33
9.1
15
8.9
32
Identity and Access Management - Zero Trust Platforms
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Security - Zero Trust Platforms
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Data Security - Zero Trust Platforms
Not enough data
10.0
6
Not enough data
9.7
6
Application Visibility - Zero Trust Platforms
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
9.2
6
Reporting and Policies - Zero Trust Platforms
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Zero Trust Platforms
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
9.2
6
Not enough data
9.2
6
Components - Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence -Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Umbrella and Zscaler Internet Access are categorized as Secure Web Gateways
Unique Categories
Cisco Umbrella is categorized as DNS Security Solutions and Cloud Edge Security
Zscaler Internet Access is categorized as Software-Defined Perimeter (SDP), Data Loss Prevention (DLP), Network Sandboxing, Firewall Software, Secure Service Edge (SSE) Solutions, and Zero Trust Platforms
Reviews
Reviewers' Company Size
Cisco Umbrella
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zscaler Internet Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Computer & Network Security
8.8%
Telecommunications
6.5%
Computer Software
6.5%
Banking
4.2%
Other
53.8%
Information Technology and Services
23.8%
Computer Software
9.8%
Computer & Network Security
7.7%
Financial Services
7.0%
Hospital & Health Care
4.2%
Other
47.6%
Alternatives
Discussions
Cisco Umbrella has no discussions with answers
What is Zscaler Internet Access used for?
1 Comment
NK
Block the unwanted access of websites where organizations control it from anywhere via this tool.Read more
Zscaler Internet Access has no more discussions with answers
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