---
title: Zscaler Internet Access Reviews
meta_title: 'Zscaler Internet Access Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 290 reviews by the users' company size, role or industry
  to find out how Zscaler Internet Access works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 290
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Web Security
  url: https://www.g2.com/categories/web-security
---


# Zscaler Internet Access Reviews
**Vendor:** Zscaler  
**Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 290
## About Zscaler Internet Access
Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA&#39;s advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives.&quot;



## Zscaler Internet Access Pros & Cons
**What users like:**

- Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. (47 reviews)
- Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. (46 reviews)
- Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. (40 reviews)
- Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. (26 reviews)
- Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. (26 reviews)
- Users appreciate the **ease of use** of Zscaler Internet Access, facilitating seamless management and monitoring of internet access. (24 reviews)
- Cloud Technology (20 reviews)
- Network Connectivity (20 reviews)
- Users highlight **fast and reliable internet access** with Zscaler Internet Access, enhancing overall performance and security. (19 reviews)
- Ease of Management (17 reviews)

**What users dislike:**

- Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. (27 reviews)
- Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. (24 reviews)
- Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. (22 reviews)
- Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. (22 reviews)
- Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. (18 reviews)
- Complexity (16 reviews)
- Users experience **connectivity issues** with Zscaler, including VPN problems and reduced internet speeds on certain networks. (15 reviews)
- Difficult Setup (15 reviews)
- Users find the **complex setup** of Zscaler Internet Access to be time-consuming and challenging to navigate effectively. (14 reviews)
- Expensive (10 reviews)

## Zscaler Internet Access Reviews
  ### 1. Powerful, Scalable Cloud Security for Zero Trust Web Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harish A. | Delivery Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler Internet Access is a highly effective cloud security platform that helps organizations provide secure, reliable internet access for users wherever they work. Its cloud-native design makes it scalable and well-suited for remote and hybrid environments, while features like threat protection, URL filtering, SSL inspection, and centralized policy management help strengthen overall security.  

Overall, Zscaler Internet Access is a strong choice for enterprises looking to modernize web security, improve visibility, and support a zero trust security strategy.

**What do you dislike about Zscaler Internet Access?**

Zscaler Internet Access is powerful, but it can feel complex to configure and manage, especially for teams new to cloud security platforms. Policy tuning may require significant time, and users can occasionally experience slowdowns or access issues if inspection rules are too aggressive. Troubleshooting can also be challenging because traffic is routed through Zscaler’s cloud infrastructure, which may add complexity when diagnosing connectivity or application problems.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access helps solve the challenge of securing users who access the internet from different locations, especially in remote or hybrid work environments. It reduces reliance on traditional on-premise security appliances by providing cloud-based web security, threat protection, URL filtering, and policy enforcement.

The main benefit is that users can access the internet more securely from anywhere, while the organization gets better visibility and control over web traffic. It also helps reduce risk from malware, phishing, and unsafe websites, and supports a more scalable zero trust security approach.

  ### 2. Secure Cloud Internet Access with Clear Visibility and Strong Threat Protection

**Rating:** 4.5/5.0 stars

**Reviewed by:** LOKESH G. | Engineer.SGB TCS-FS CORE BANKING,Production, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2026

**What do you like best about Zscaler Internet Access?**

I like Zscaler Internet Access because it delivers secure, cloud-based internet access without the need for traditional VPN infrastructure. Its centralized security policies, real-time threat protection, and clear visibility into user traffic make it easier to protect remote and hybrid users while maintaining a consistent security posture across the organization.

**What do you dislike about Zscaler Internet Access?**

The biggest downside is that the initial setup and policy configuration can be complex, especially in larger environments. Troubleshooting connectivity or policy-related issues may also require deeper technical knowledge. In addition, performance can sometimes vary depending on network conditions and how traffic is routed.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access helps address the challenge of providing secure internet access for remote, hybrid, and in-office users without relying heavily on traditional VPN infrastructure. It offers centralized security policies, web filtering, threat protection, and clear visibility into user traffic. For us, this translates into stronger security, simpler administration, less infrastructure overhead, and more consistent, secure access for users across different locations.

  ### 3. Reliable Secure Access from Anywhere

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anbuselvam S. | LLM Trainer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2026

**What do you like best about Zscaler Internet Access?**

We use Zscaler Internet Access both in the office and while working from home. It provides secure and authenticated access to the internet and company resources, ensuring only authorized users can connect. It runs quietly in the background, so I can work without interruptions while staying compliant with our organization's security policies.

**What do you dislike about Zscaler Internet Access?**

Zscaler Internet Access is reliable, but sometimes it can slow down access to certain websites or cloud applications because of security inspections. There are also occasions when legitimate websites are blocked, requiring additional approval from the IT team. When working remotely, connectivity issues can occasionally require reconnecting or restarting the client, which interrupts the workflow.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access helps secure internet access for employees whether they are working from the office or remotely. It ensures only authenticated users can access company resources while protecting against malicious websites and security threats. This allows me to work securely from any location without worrying about network security, while helping the organization enforce consistent security policies across all users.

  ### 4. Strong, User-Friendly Security for Internet Traffic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sunny Ram C. | Team Leader - Technical Support - ANZ, SEA and India, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2026

**What do you like best about Zscaler Internet Access?**

Over the years, we’ve used several secure access solutions for our business, and Zscaler stands out as one of the best for securing internet traffic, whether users are on the LAN or connected via VPN. The UI is friendly and straightforward, making it easy for all our end users to navigate. We’ve been able to get strong value from features like Secure DNS, DLP (Data Loss Prevention), Secure Browsing, and Cloud Sandboxing.

**What do you dislike about Zscaler Internet Access?**

Not a major flaw - but we noticed that switching between multiple VPN networks can be cumbersome while Zscaler internet access is enabled. Custom applications using custom encryption might fail to work unless exceptions/exclusions are configured. Pricing is premium!

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Primary benefit (especially for a large enterprises) is the zero-trust security architecture - with increase in number of employees working on-the-go, and with the advent of AI enabled threats, it is highly essential to ensure that the internet security is in trusted hands.

  ### 5. "Seamless Zero Trust Security with Exceptional Cloud Scale and Speed"

**Rating:** 4.5/5.0 stars

**Reviewed by:** jasjit s. | Technical Lead, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Zscaler Internet Access?**

What I like most about Zscaler Internet Access is its true Zero Trust, cloud-native architecture. Unlike traditional hub-and-spoke VPNs or appliance-heavy setups, ZIA provides seamless, high-speed inspection of SSL/TLS traffic without creating network bottlenecks. The inline threat prevention—combining Cloud Firewall, Sandboxing, and DLP—ensures robust protection for users regardless of whether they are working on-premises or remotely. Additionally, the fast peering connections mean end users experience minimal latency while maintaining strict corporate security controls

**What do you dislike about Zscaler Internet Access?**

Initial Policy Configuration & Fine-Tuning Complexity: Setting up SSL/TLS inspection rules and bypass lists requires careful initial tuning. Overly aggressive SSL decryption can occasionally break legacy client applications or specific developer toolchains (like custom CLI environments or local package managers), requiring explicit bypass rules. Additionally, troubleshooting false positives or blocked traffic sometimes requires navigating multiple logs (NSS/Log Streaming) across different administrative dashboards, which carries a bit of a learning curve

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

The Problem: Traditional enterprise networks route all branch office and remote worker traffic through a central corporate data center (hairpinning) to run it through physical firewalls and security appliances. This creates massive latency, slow browsing, and bandwidth congestion.

How ZIA Solves It: ZIA acts as a cloud-native Security Service Edge (SSE) platform, allowing users to connect directly to the internet and SaaS apps securely through local cloud enforcement nodes without hairpinning.

The Benefit: Drastically lower latency, faster web and SaaS performance, and eliminated data center bandwidth costs.

  ### 6. Zscaler: A Practical Zero Trust Approach to Internet Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naushad T. | Lead Technical Specialist - EDR, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Zscaler Internet Access?**

I’ve been using Zscaler Internet Access in our environment, and what stands out most is how seamlessly it secures internet traffic without relying on traditional perimeter-based security. Its biggest strengths are the robust web filtering, SSL inspection, malware protection, and granular policy controls. It also delivers excellent visibility into internet usage, which makes it easier to spot risky applications and consistently enforce security policies across the organization.

**What do you dislike about Zscaler Internet Access?**

The policy configuration can feel overwhelming during the initial implementation due to the sheer number of available settings. When troubleshooting user-specific access issues, I sometimes have to review multiple logs and policies, which can add time and make it harder to pinpoint the root cause.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

The reporting and logging capabilities are detailed enough to support security investigations, yet they’re still easy to navigate for day-to-day administration. We also get much better visibility into web traffic and cloud application usage, which makes it easier to investigate security incidents and stay on top of compliance. Overall, Zscaler Internet Access has strengthened our security posture while simplifying management and supporting our modern hybrid workforce.

  ### 7. Seamless, Scalable Cloud Security Without Hardware Hassles

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kalyan M. | Endpoint SME, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Zscaler Internet Access?**

The best part about Zscaler Internet Access is the elimination of hardware appliances. Because it is a completely cloud-delivered service, it scales effortlessly as our company grows. The deployment was seamless, and it has significantly reduced the time our IT team spends on maintenance, updates, and troubleshooting.

**What do you dislike about Zscaler Internet Access?**

The strictness of the default security filters often leads to a high volume of false positives, occasionally blocking legitimate business websites or developer tools. Requesting and implementing exclusions or bypasses can take too long, which temporarily disrupts employee workflow and creates an influx of support tickets for our helpdesk.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler directly addresses the threat of data exfiltration and advanced malware hidden within encrypted web traffic. It benefits our organization by performing full SSL inspection at scale, catching threats before they hit end-user devices. This proactive defense lowers our risk of a breach and minimizes the time our security team spends on incident response.

  ### 8. Cloud-Native Secure Web Gateway for Safe Internet and SaaS Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raisa  F. | Payout Support , Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Zscaler Internet Access?**

ZIA is Zscaler’s cloud-native Secure Web Gateway for secure internet and SaaS access. Users connect directly to apps through the cloud with identity- and policy-based access, and overall it provides fast, reliable access.

What I like most is the threat protection, the strong security without added complexity, and the ease of deployment.

**What do you dislike about Zscaler Internet Access?**

I occasionally run into latency issues during peak usage. Some users also report low internet speeds and certain sites not opening at all. Even when a site is whitelisted, it sometimes still doesn’t work as expected. When that happens, the error message is usually just “blocked by Zscaler,” without any additional detail to explain what’s being blocked or why.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It’s best for working from anywhere—I get the same fast and secure internet access wherever I am. It handles authentication and security automatically, so I don’t need to open or manage things manually, because Zscaler takes care of it for me.

  ### 9. ZIA Ends Trombone Routing with Cloud-Native Secure Web Inspection

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aswindev P. | Consultant, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2026

**What do you like best about Zscaler Internet Access?**

If you ask me to pinpoint the absolute best thing about Zscaler Internet Access (ZIA), it is that it finally killed the "trombone routing" nightmare. For years, we forced remote users and branch offices to route all their web traffic back over expensive MPLS lines or VPNs to a centralized data center just so our physical firewalls could inspect it. ZIA flips this model: it acts as a cloud-native secure web gateway directly at the edge, allowing a user in a coffee shop to connect straight to the internet or their SaaS apps while still getting enterprise-grade inspection.

​Here are the major upsides I rely on in the field:

​Unlimited SSL Inspection: The vast majority of web traffic is encrypted today. If you try to do deep SSL/TLS inspection on a traditional hardware firewall, the CPU will choke. Zscaler’s cloud architecture handles full inline decryption at a massive scale without creating a bottleneck, exposing the malware and data leaks hiding in encrypted traffic. 
​Massive Appliance Consolidation: ZIA allows us to walk into a data center and rip out racks of legacy hardware. We consolidate standalone Secure Web Gateways (SWG), Cloud Access Security Brokers (CASB), Data Loss Prevention (DLP) engines, and malware sandboxes into a single, unified cloud platform. 
​AI-Driven "Patient Zero" Protection: Because Zscaler sits between millions of enterprise users and the internet, their global threat intelligence is unmatched. They process over 500 trillion daily threat signals. If their AI-powered sandbox detects a zero-day ransomware payload hitting a machine in Tokyo, that file signature is blocked for every Zscaler customer globally within seconds. 

​The biggest upside, It transforms outbound web security from a localized hardware bottleneck into a seamless, invisible layer that actually improves the end-user's digital experience by cutting out the middleman.

**What do you dislike about Zscaler Internet Access?**

The unvarnished reality of Zscaler Internet Access (ZIA) is that while it is an incredibly powerful security engine, its fundamental architecture forcing all outbound traffic through a third-party cloud proxy for deep inspection introduces massive operational friction. When you deploy ZIA, you are inherently trading network simplicity for security visibility.


​1. The Physics of the "Middle Hop" Latency 

​It is an unavoidable physics problem: every outbound web request your users make must travel from their device, to a Zscaler Enforcement Node (ZEN), get decrypted and inspected, and then travel to the final destination.

​Even with Zscaler's massive global footprint, this round-trip inherently adds latency typically 10 to 50 milliseconds, and noticeably worse if the user is located far from a major Point of Presence (PoP). The most common complaint you will field from the business is that "the internet feels slow," and your IT desk will spend an inordinate amount of time trying to explain that the sluggishness is the security tool operating exactly as designed.

​2. The SSL Inspection and PAC File Burden 

​To get value out of ZIA's Data Loss Prevention (DLP) and advanced malware sandboxing, you must enable full inline SSL/TLS inspection. This breaks things constantly.

​Any application utilizing certificate pinning, non-standard web protocols, or custom developer scripts will outright fail because the application will reject Zscaler's man-in-the-middle certificate. To fix this, your network engineers have to meticulously maintain bypass lists. In complex "no-default route" environments, this means managing massive, fragile Proxy Auto-Configuration (PAC) files. If a PAC file fails to load correctly when a user moves off the corporate network, their internet access completely breaks.

​3. Heavy Endpoint DLP Footprint 

​While Zscaler is "cloud-native," protecting data effectively often requires the Zscaler Client Connector (ZCC) to run the endpoint DLP module. This agent can be surprisingly heavy. In the field, it is notorious for causing memory leaks, pinning CPU usage to 100%, and causing bizarre application conflicts (like DLL issues in Microsoft Excel). Furthermore, ZIA's DLP is strictly focused on data in transit; it lacks a dedicated endpoint agent for scanning offline data-at-rest or local USB file transfers, leaving a blind spot you usually have to fill with a secondary tool.

​4. Admin Console Sluggishness 

​For a premium enterprise product, the administrative interface can be remarkably slow and disjointed. It is a frequent complaint among security operators that the admin console can take minutes to load certain policy pages or run complex traffic reports. When you are actively trying to troubleshoot a dropped connection or tune a highly complex Data Loss Prevention rule to stop false positives, sitting and waiting for the UI to render is deeply frustrating.

​5. Licensing Complexity and Renewal Shock 

​Zscaler does not publish a clean, flat pricing model; everything is modular. A massive pain point for IT leadership is the "tier jump." You might deploy on a standard "Business" tier, only to realize six months later that your architecture requires specific advanced SSL inspection or DLP features locked behind the "Transformation" tier. Because of this modular structure, organizations frequently face jarring 35%+ price hikes during contract renewals.

​Ultimately, ZIA is highly effective at stopping threats, but keeping it running smoothly requires a dedicated engineering team just to tune the exceptions, manage the proxy configurations, and field the helpdesk tickets it generates.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

The fundamental problem Zscaler Internet Access solves is the collapse of the legacy hub-and-spoke network under the weight of modern cloud adoption. Historically, organizations forced every remote user and branch office to route their internet traffic back through expensive MPLS lines to a central data center just so a physical firewall could inspect it. With the shift to SaaS and highly distributed workforces, this created a massive, expensive chokepoint.

​When architecting cloud security transformations for large enterprise clients at KPMG India, I rely on ZIA to completely decentralize that routing. Instead of backhauling traffic, ZIA allows me to push the secure web gateway directly to the cloud edge.

​This solves three massive operational headaches and delivers immediate architectural benefits:

​1. Eliminating the SSL Decryption Bottleneck 

​Over 90% of modern web traffic is encrypted, and threat actors actively use SSL/TLS to hide malware or exfiltrate data. Legacy physical firewalls simply lack the CPU power to decrypt and inspect this volume of traffic at scale without choking the network. ZIA solves this by offloading the compute-heavy decryption to the Zscaler cloud. The benefit is total visibility; we can finally inspect every packet without bringing the business to a crawl. I frequently tightly integrate this visibility with endpoint platforms like Tanium and Microsoft Defender to ensure we have a unified, automated view of threats from the cloud edge straight down to the OS kernel.

​2. Eradicating "Tool Sprawl" and Hardware Refresh Cycles 

​Before ZIA, securing outbound web traffic meant daisy-chaining physical web proxies, data loss prevention (DLP) servers, and dedicated malware sandboxes in a data center rack. ZIA collapses all of those disparate point products into a single cloud-delivered platform. The benefit here is operational velocity and cost reduction. I can walk into a client's environment, rip out aging racks of legacy hardware proxies, and eliminate their associated maintenance contracts and hardware refresh cycles entirely.

​3. Standardizing Global Security Posture 

​A major problem in decentralized organizations is that a user sitting in a heavily fortified corporate office typically has much tighter security controls than a remote user working from a coffee shop. ZIA standardizes this. Because the security policy is enforced in the cloud and follows the user's lightweight agent, I can guarantee that an engineer accessing AWS or Azure management consoles is subjected to the exact same strict DLP and advanced threat protection policies regardless of where they are physically located.

​Ultimately, ZIA solves the friction between security and user experience. It allows me to build architectures that are aggressively secure without forcing the business to suffer through legacy, proxy-induced latency.

  ### 10. Secure, Fast Internet Access with Centralized Policy Control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Subhashree S. | Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2026

**What do you like best about Zscaler Internet Access?**

What I like best about Zscaler Internet Access is its ability to provide secure and fast internet access while protecting users from web-based threats. The web filtering, cloud firewall, malware protection, and SSL inspection features help maintain a strong security posture without significantly impacting user experience. I also like the centralized policy management, which makes it easy to enforce consistent internet security across the organization.

**What do you dislike about Zscaler Internet Access?**

The initial setup and policy configuration can be complex, especially for organisations with large or hybrid environments. Troubleshooting blocked applications or websites may also require careful policy tuning, and there can be occasional latency depending on the user's location or network conditions. Additionally, the licensing cost may be a consideration for smaller organisations.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access helps secure internet traffic by protecting users from malware, phishing, and other web-based threats while enabling secure access from any location. It has reduced our reliance on traditional VPNs for internet access, improved visibility into user activity, and simplified policy management. This has strengthened our overall security posture while allowing employees to work securely and efficiently from anywhere.

  ### 11. Reliable VPN Connectivity with secure access to my work applications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chetan M. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Zscaler Internet Access?**

I use Zscaler for secure VPN connectivity to access my company network and work applications. The UI is simple, and it’s easy to check whether I’m connected. It usually runs quietly in the background without interrupting my work, and the connection is reliable with good performance. It also works well with the applications I use every day. Automatic security checks and intelligent access controls help protect my connection without requiring extra steps from me. Overall, it makes my remote work easier, improves productivity, and provides good value for secure access. Setup and onboarding are straightforward.

**What do you dislike about Zscaler Internet Access?**

Sometimes Zscaler takes a little longer to connect or reconnect when I’m switching networks. When there’s a connection issue, the error messages aren’t very clear, so it can be difficult to know whether the problem is with Zscaler, my internet, or the company network. It would help if it provided better connection details and simpler troubleshooting steps.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler solves the problem of securely connecting to my company network and work applications. Since I work remotely, it provides reliable VPN connectivity, protects internet traffic, and applies security checks automatically in the background. This allows me to access the tools I need from different locations without a complicated setup. It saves time, reduces connection issues, and helps me stay productive while keeping my company data secure.

  ### 12. Trusted cloud security solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhinav S. | Associate infrastructure Support engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Zscaler Internet Access?**

What I like most about Zscaler Internet Access is its cloud-native, Zero Trust approach to securing internet access. It provides secure, policy-based access from any location without relying on traditional VPNs. Features like URL filtering, SSL inspection, cloud firewall, and centralized policy management improve security, simplify administration, and enhance visibility while delivering a seamless user experience.

**What do you dislike about Zscaler Internet Access?**

One drawback of Zscaler Internet Access is that troubleshooting can be challenging because traffic is inspected and routed through the cloud, making it harder to quickly identify the root cause of connectivity issues. SSL inspection may also cause compatibility issues with some applications if not configured properly. Additionally, creating and managing complex policies requires a good understanding of the platform, and policy changes can sometimes take time to validate and test. Overall, these are manageable with proper planning and administration.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access solves the challenge of securing internet access for users regardless of their location. It replaces traditional perimeter-based security with a Zero Trust model, protecting users from malware, phishing, and unauthorized access while enforcing consistent security policies. For me, it simplifies security management, improves visibility into internet traffic, reduces reliance on VPNs, and helps resolve issues faster through centralized monitoring and detailed logs.

  ### 13. Always Ready to Use—Reliable and Low-Maintenance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luisa B. | Cash Application Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2026

**What do you like best about Zscaler Internet Access?**

In my company we have it set it up so it automatically opens, so in 3 years working with it I believe it requiered my attention maybe only twice, so it's ready to use all the time which I'm very grateful

**What do you dislike about Zscaler Internet Access?**

I don’t think there’s anything I dislike. If I could improve one thing, it would be having clearer instructions on where everything is and why it’s there, so it’s simpler for users to find what they need and understand what it’s for.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I work remotely for a US company, and as a foreigner, this helps me provide the right service to the company while still meeting expectations. It also gives me more information about my connection, and it feels safer for me as a user and for them as a company.

  ### 14. Trusted Internet Security for our organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brajesh  G. | Senior Technical Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2026

**What do you like best about Zscaler Internet Access?**

The best thing about Zscaler Internet Access is that it provides secure internet access from anywhere. It helps protect users from malicious websites and other cyber threats without disrupting their work. It’s also easy to manage, and it helps keep the organization’s data safe.

**What do you dislike about Zscaler Internet Access?**

Sometimes troubleshooting takes longer because everything has to go through the cloud. The initial setup and policy configuration can also feel a bit complex, especially for new users who are just getting started.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access helps protect our users from unsafe websites, malware, and phishing attacks. It provides secure internet access whether employees are working in the office or remotely, which strengthens our overall security and reduces the risk of cyber threats.

  ### 15. Secures Our Remote Workforce Seamlessly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nunna  H. | Associate Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Zscaler Internet Access?**

I like how Zscaler Internet Access provides secure internet access from anywhere without compromising user experience. Its threat protection is crucial for blocking phishing attempts, malware, and suspicious websites before they impact users. I also appreciate the good visibility into internet traffic and the smoother experience for remote users. The platform's scalability and straightforward initial setup, especially with proper planning and documentation, stand out. Overall, it has significantly improved our security and visibility while providing a seamless experience for end users in our large enterprise.

**What do you dislike about Zscaler Internet Access?**

Zscaler Internet Access works well overall, but troubleshooting connectivity or policy-related issues can sometimes be time-consuming. One improvement I'd suggest is more detailed, user-friendly troubleshooting insights that clearly explain why a connection or policy is being blocked. Having faster log correlation and guided diagnostics would help administrators identify and resolve issues more efficiently.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I use Zscaler Internet Access for secure internet access anywhere, protecting against phishing and malware. It blocks malicious sites, enforces policies, and provides traffic visibility without compromising user experience.

  ### 16. Solid cloud security replacement for legacy firewalls but onboarding needs work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohammed E. | Sr. Process Specialist, MS, Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Zscaler Internet Access?**

The cloud-native architecture eliminates the need for on-premise hardware, which reduced our deployment time from weeks to hours. The SSL inspection capability catches threats in encrypted traffic without noticeable latency — our page load times stayed consistent even after enabling full inspection. The centralized admin portal lets me apply granular URL filtering and bandwidth policies across all locations in a single policy push, saving roughly 2-3 hours per week compared to managing individual firewalls. An unexpected benefit: the real-time logging and dashboard gave our team visibility into shadow IT apps we didn't know employees were using, which helped us proactively address data leakage risks.

**What do you dislike about Zscaler Internet Access?**

Honestly, the certificate rollout for BYOD devices was a pain. Getting root certs pushed to unmanaged endpoints took way more workarounds than it should have and added about a week to our go live. Troubleshooting is another sore spot. When something breaks, the logs don't make it easy to figure out if it's a policy conflict, a PAC file issue, or a tunnel timeout. More often than not, I end up raising a support ticket just to isolate the problem. The admin console also gets noticeably slow when you're working with large rule sets or pulling reports older than 30 days. And pricing? Good luck figuring out your per user cost across ZIA, ZPA, and ZDX without going back and forth with the sales team. A self service calculator would go a long way.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Before Zscaler, we were juggling multiple on prem appliances across locations just to enforce basic web security. Every time someone worked remotely, we had to backhaul their traffic through the VPN to the data center, which killed performance and frustrated users. ZIA basically removed that bottleneck. Now traffic goes directly to the internet through Zscaler's cloud, and policies still apply no matter where someone is sitting. That alone cut our VPN complaints by more than half.

It also solved our visibility problem. We had no real way to see what SaaS apps people were using or how much bandwidth they were eating up. The real time dashboards gave us that picture without needing to deploy extra monitoring tools. We caught a few unsanctioned file sharing apps early on that could have been a data loss risk.

The other big win is consistency. One policy set, applied everywhere, updated once. No more patching firewalls at each branch or worrying about config drift between sites.

  ### 17. Reliable security that works quietly in the Background

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about Zscaler Internet Access?**

Frm my experience, I'd say the best part of zscaler internet access is that it's ease of use. Once it is active, it runs in the background & provides a secure access to websites and Applications in my work pc. As an end user I don't need to manage complex settings, which makes it's convenient.

**What do you dislike about Zscaler Internet Access?**

Zscaler works generally well in background, but the application provides a very little to no information when a website is restricted or a connection fails. I may like if more detailed notification and simple troubleshooting guide help users understand the issue well, before reaching to IT support.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

This application helps protect my work pc every time by securing Internet & cloud applications access N blocking potential unsafe traffic. On this note, benefits me to use websites work applications securely without needing to manage complicated security settings.

  ### 18. Simplifies Security Management, Robust Yet Needs Better Troubleshooting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josiah G. | Incident Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Zscaler Internet Access?**

I use Zscaler Internet Access to secure our users to the internet and protect them against malicious websites, improving visibility into internet activity. I like that it helps us protect users from phishing, malware, and unsafe websites without relying on traditional security appliances. Zscaler simplifies secure access for our remote users, which is particularly useful with work-at-home setups. What I like about Zscaler is how easy it is to manage, how it consistently protects users wherever they work, and its scalability. The centralized management makes it simple to apply and update security policies across all users, reducing administrative effort and helping maintain a consistent security posture. The initial setup was straightforward, and although configuring policies took some planning, overall, the implementation was smooth. I also appreciate that it provides strong security and is easy to manage.

**What do you dislike about Zscaler Internet Access?**

I find the troubleshooting experience could be improved because it takes time to identify the cause of blocked traffic. I feel logs can be overwhelming for new admins.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I use Zscaler Internet Access to secure users against phishing, malware, and unsafe websites, enhancing security without traditional appliances. It simplifies secure access for remote users and helps us maintain a consistent security posture with centralized management, reducing administrative effort.

  ### 19. Zscaler Internet Access Delivers Strong Cloud Security and Easy Centralized Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megha C. | Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Zscaler Internet Access?**

What I like best about Zscaler Internet Access is its cloud-based security, which allows users to securely access the internet from anywhere without relying on a traditional VPN. It provides strong web filtering, malware protection, SSL inspection, and data loss prevention while maintaining good performance. It is also easy to manage through a centralized dashboard and helps enforce consistent security policies for all users.

**What do you dislike about Zscaler Internet Access?**

Sometimes policy configuration and troubleshooting can be complex, especially for new users. SSL inspection may occasionally cause compatibility issues with certain applications or websites, and troubleshooting blocked traffic can take time. The licensing cost can also be high for some organizations.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access helps secure internet access for users working from any location without relying on a traditional VPN. It protects against malware, phishing, and malicious websites, enforces web security policies, and provides secure access to cloud applications. This improves security, reduces the risk of cyber threats, and allows users to work remotely with a consistent and secure experience.

  ### 20. Cloud-Native Security and Seamless, Scalable Web Access Without VPNs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler Internet Access's cloud-native security and safe web access without the need for conventional VPNs are what I find most appealing. It maintains a flawless user experience while offering reliable defense against viruses, online dangers, and illegal access. Users can be easily secured no matter where they are because to the scalability and centralized policy management.

**What do you dislike about Zscaler Internet Access?**

The complexity of policy configuration and troubleshooting, particularly in big contexts, is a disadvantage of Zscaler Internet Access. Traffic inspection can occasionally cause a small amount of latency, and a thorough log examination may be necessary to identify access problems. Additionally, the reporting interface could be easier to use for routine administrative tasks.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

By offering cloud-based secure online gateway, threat protection, and zero trust access, Zscaler Internet Access addresses the problem of protecting customers' internet access regardless of their location. It helps me by providing safe access to the internet and business apps, lowering the possibility of cyberattacks, removing the need for conventional VPNs in many situations, and guaranteeing a reliable, secure experience whether I'm working remotely or from the office.

  ### 21. Secure Internet Access Made Easy—Especially for Travel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leo G. | Senior Sales Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about Zscaler Internet Access?**

It makes easy when it comes to secure my internet access, over all when I travel. This is key as because we use so many apps it ensure to tunnel all the data through a secure route

**What do you dislike about Zscaler Internet Access?**

Sometimes it makes me wonder how the data flows, but I guess this is more due to the admin. It would be helpful to have an indicator I can always see.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

For the business it helps to secure the internet access of some of the key workers, even if they are spread across the world. It is also multi OS, which is important.

  ### 22. Great Cloud Security and Fast Direct-to-App Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** JENNIEL P. | Bookkeeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2026

**What do you like best about Zscaler Internet Access?**

Fast, reliable security without the VPN headaches. ZIA routes users directly to the web and cloud apps securely from anywhere, cutting out slow data center backhauling and eliminating bulky hardware.

**What do you dislike about Zscaler Internet Access?**

It slows down connections sometimes and breaks developer tools like Docker or Python because of its strict SSL checks. Setting up bypass rules in PAC files is a headache, and they nickle-and-dime you—a lot of basic features end up locked behind expensive add-on tiers.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

ZIA solves the nightmare of slow corporate VPNs and the hassle of managing physical security boxes. Instead of dragging all user traffic back through a central data center, it secures everyone directly in the cloud wherever they happen to be working. For us, that means remote employees get fast, direct access to web apps without sacrificing security or forcing us to maintain expensive hardware.

  ### 23. Excellent Cloud-Delivered VPN for Zero Trust and Hybrid Work Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** IMTHIYAZ K. | Channel Manager, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler Internet Access is Zscaler's cloud-delivered Secure Web Gateway and Secure Service Edge solution that secures users internet traffics. It is used by enterprises adopting Zero Trust security and hybrid work models its an excellent VPN to secure the data from hackers

**What do you dislike about Zscaler Internet Access?**

When applications stop working due to security policies or SSL inspection, identifying the exact cause can be difficult. Costs can increase significantly for large deployments, its an disadvantage that its powerful security comes with higher complexity, potential latency from traffic inspection, and premium licensing costs.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet access remains one of the best Secure Web Gateway and SSE products in 2026. While deployment complexity and licensing costs may be concerns

  ### 24. Centralized Cloud Management That Simplifies Day-to-Day Administration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohd  T. | IT Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Zscaler Internet Access?**

However, the best thing about it is the centralized cloud management. It eliminates the need to maintain and scale any on-premises security appliances. Having everything managed globally through a single console is extremely efficient and makes day-to-day administration much simpler.

**What do you dislike about Zscaler Internet Access?**

At times, troubleshooting can be challenging because the logging process isn’t always instantaneous. For example, if a user gets blocked from accessing a site, having to wait for the traffic logs to appear on the dashboard to understand why the user was blocked can take a while.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Problem: The cost of managing on-site firewalls and web proxies across multiple office locations was high, and it also led to fragmented security policies.

Benefit: After implementing web security in the cloud, there is no longer a need to purchase, deploy, and maintain hardware infrastructure. As a result, no matter which office location is being used, users consistently get the same level of security and the same web filtering.

  ### 25. ZIA delivers secure connectivity backed with zero trust, great user experience and lower TCO

**Rating:** 4.5/5.0 stars

**Reviewed by:** Udit C. | Associate Director, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler Internet access has replaced legacy network security solutions and traditional VPN gateways with zero trust that offers secure connectvity and an elevated user experience. It has a great UI/UX coupled with great performance. This has also brought down the Total Cost of Ownership for secure remote connectivity backed with top notch AI enabled security and intelligence.

**What do you dislike about Zscaler Internet Access?**

There are issues related to performance latency and routing inefficiencies and sometimes users do face slower browsing speeds. Also, there are complexities around intial implementation / configuration.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It has reduced total cost of ownership of secure remote access by replacing edge security hardware across multiple branch offices. Also, it has improved security posture via AI-powered sandboxing, URL filtering, and data loss prevention inline to block malware and prevent data leaks Also, it encrypts all SSL & TLS traffic.

  ### 26. Centralized console and accurate reports for secure web filtering

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim G. | Buyer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Zscaler Internet Access?**

Centralized console that allows you to manage all sites and create accurate reports on navigation. It allows you to block sites and offers precise and secure web application filtering.

**What do you dislike about Zscaler Internet Access?**

The implementation is cumbersome and quite complicated. Creating the rules also requires good experience and is not at all simple. Furthermore, the rules for setting up on clients are not explained clearly.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I appreciate the centralization of the proxy and control from a Zero Trust perspective. The high number of data centers ensures meticulous coverage of different areas of the world, with fast data exchange and continuous monitoring.

  ### 27. Robust Security with Some Whitelisting Challenges

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle.Bravo@allmar.com B. | ServiceDesk Analyst / IT Infra, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2026

**What do you like best about Zscaler Internet Access?**

I find Zscaler Internet Access pretty solid with its SSL inspection, which allows me to see what's actually going in and out of traffic without having to set up my own infrastructure from scratch. It's really nice and flexible in terms of policy. I can give direct access per user, group, or device. Allowing ports for specific users or devices is a big thing, especially since many threat actors manipulate and abuse open ports. With Zscaler Internet Access, I can control services and ports as well as the destination and source. The ZIA portal took some time to get used to, but once I found where everything is, it's not bad at all. I appreciate how user-friendly it is and how security and connectivity are more convenient—I don’t need to open things manually as Zscaler will do it for me. Plus, authentication plays a huge role. The initial setup was pretty easy, and I appreciate that Zscaler assigns a representative to help configure it until it's deployed to everyone.

**What do you dislike about Zscaler Internet Access?**

The whitelisting feature can be confusing and sometimes even if something is whitelisted, it may still not work properly. Also, when something is blocked, the error message is often unclear, only showing 'blocked by Zscaler,' which isn't very helpful. Another issue is that even after whitelisting with SSL Inspection, access might not be granted unless it is whitelisted in another way, such as Cloud apps. Lastly, there could be improvement in rule naming under URL categories, and it would be useful if whitelisting could be made temporary, like just for a few hours.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I use Zscaler Internet Access for monitoring and controlling internet security. It provides a solid SSL inspection, flexible policies, and control over ports, protecting us from threats. The user-friendly setup and automatic actions enhance security and connectivity without extra infrastructure.

  ### 28. Easy Zscaler Deployment at Scale with Fast Onboarding and Reliable Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tirth G. | Senior Product Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler is easy to use, configure & deploy across 1000+ machines. It helped us to block specific websites, specific category of content on remote & employee laptops.

The onboarding was simple, super easy & very fast. We quickly scaled to all our employees & contractual machines.

ROI is decent, gets cheaper as number of machines covered increases but found value from Zscaler.

On performance, no major issues were highlighted, but the support was quick from their side.

**What do you dislike about Zscaler Internet Access?**

It doesn't easily integrate with our existing device management software.
Also, pricing was high initially when we started with less number of machines.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

We used Zscaler to monitor & control employee machines remotely - allowing specific content, blocking specific content & also push updates remotely.

For the use case, Zscaler handled it smoothly.

  ### 29. Very Strong Security and an Easy On/Off User Experience.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vishal D. | Senior Software Developer, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Zscaler Internet Access?**

very strong security with SSL inspection, sandboxing, DNS security & threat protection
Great user experience to turn on & off.
Support hybrid workforce.
Hard to breach/bypass the security.

**What do you dislike about Zscaler Internet Access?**

Damn Secure, do not allow to download or access any site that are restricted.
Dependency on Internet connectivity & Zscaler cloud.
It's advance feature is expensive.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Improved security by protecting users from malware, phishing, ransomware, and other web-based threats.
Better user experience.
Support for remote & hybrid work.
simplified & all in one package for security.
It enforces extra layer of security.

  ### 30. Secure, Fast, and Easy to Manage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sakshi D. | Infosec Associate , Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Zscaler Internet Access?**

I appreciate the strong security of Zscaler Internet Access, providing me secure web gateway access without a traditional and slow VPN. The fast cloud access and easy management make it much more efficient. It improves productivity with secure internet access and simple policy management. I also found the setup and deployment easy with minimal effort. Additionally, the service's reliable performance and easy management led me to rate it 9 out of 10.

**What do you dislike about Zscaler Internet Access?**

Sometimes web filtering is too strict and blocks safe websites. Improving policy flexibility and troubleshooting would make it even better.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I use Zscaler Internet Access for secure web access, blocking threats, and maintaining policy compliance remotely. It secures internet and SaaS without exposing us to phishing and breaches, improves productivity, and meets compliance with better speed and security than our old VPN.

  ### 31. Powerful Cloud Security with Centralized Policy Management in Zscaler Internet Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravi M. | Network Security Engineer, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Zscaler Internet Access?**

One of the best things about Zscaler Internet Access is its strong cloud-based security architecture. It provides real-time protection against web threats, malware, and unauthorized access, which significantly improves overall security posture without relying on traditional on-premise firewalls.Another key advantage is its centralized policy management. Administrators can control and enforce security policies across all users and locations from a single dashboard, making it highly effective for remote and hybrid work environments.I also appreciate the granular URL filtering and access control, which allows organizations to block or allow traffic based on domains, URLs, or IPs. This helps maintain compliance and prevents risky browsing behavior.Finally, features like SSL inspection, DLP (Data Loss Prevention), and bandwidth control provide deep visibility into traffic and help prevent data leaks, making it a complete secure web gateway solution.

**What do you dislike about Zscaler Internet Access?**

One of the main drawbacks of Zscaler Internet Access is performance and latency issues. Since all traffic is routed through Zscaler’s cloud, users sometimes experience slower internet speeds and delays, especially during peak hours or in certain regions.
I also find that troubleshooting can be difficult. Logs and visibility are sometimes limited, making it harder to quickly identify and resolve issues when something breaks.
Additionally, Zscaler can feel overly restrictive at times. Its aggressive security policies may block legitimate websites or applications, requiring frequent manual adjustments and exceptions.
concern is cost. Zscaler is considered a premium solution, and licensing—especially for advanced features—can be expensive compared to traditional firewalls or alternative solutions.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access (ZIA) primarily solves the limitations of traditional firewall-based security, which struggle to protect modern, cloud-driven environments. Legacy setups often fail to detect advanced threats, lack visibility into encrypted traffic, and create performance bottlenecks due to backhauling traffic through data centers.
One major problem it addresses is cybersecurity threats like malware, ransomware, and phishing. ZIA inspects all internet traffic (including SSL/TLS encrypted traffic) in real time.
Benefit: Users get secure and seamless connectivity without performance degradation from VPN backhauling.
ZIA also solves the problem of poor visibility and control over user activity and cloud applications. It provides centralized policy enforcement and granular controls over web traffic and SaaS usage.

  ### 32. Seamless Security Layer for Remote Work—Easy, Efficient, and Out of the Way

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about Zscaler Internet Access?**

My company uses this for every laptop as a layer of security when accessing the internet and files from home.  This is seamless and does not interfere with my access to the items I need to do my job efficiently.  a prompt will come up every once in a while but in general I don't have to think about it.

**What do you dislike about Zscaler Internet Access?**

My company wasn't 100% clear on the installation/steps to begin using this so there was a slight learning curve but it has been overcome and isn't an issue now

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It is a layer of security that prevents access to my company's files and folders, it makes working remotely safe and secure while not interfering with my day to day job.

  ### 33. Zscalar Internet Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sachin R. | Account Service Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2026

**What do you like best about Zscaler Internet Access?**

Secure cloud proxy that intercepts, inspects all traffic and making sure data is safe.
No office bottlenecks,cloud based security platform that uses 'Zero Trust' model.

**What do you dislike about Zscaler Internet Access?**

It is a heavily cloud based application relied software.
Somewhat complex setup and policy management.
Sometimes it shows decreased network speed impacting efficiency.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Replaces outdated "castle-and-moat" hardware, local proxies, and cumbersome VPNs that struggle with distributed workforces.Stops malware, ransomware, and phishing from spreading by inspecting traffic inline rather than letting untrusted traffic onto the corporate network

  ### 34. Strong Phishing Protection and Safer Web Access with Zscaler

**Rating:** 4.5/5.0 stars

**Reviewed by:** Praveen K. | Analyst l Infrastructure Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler helps restrict access to phishing websites that may carry malware or lead to cyberattacks. It blocks unwanted websites or portals that could pose a security risk.

**What do you dislike about Zscaler Internet Access?**

Nothing as such to disklike about zscaler. It's uses and prices could have been more better for the organizations that will help Administrators to work efficiently.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler helps restrict access to phishing websites that may carry malware or lead to cyberattacks. It blocks unwanted websites or portals that could pose a security risk.

  ### 35. Excellent Connectivity and Reliable, Secure VPN Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kishore Reddy P. | Senior specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Zscaler Internet Access?**

Excellent Connectivity and it’s more reliable when it comes to access the VPN and secured when compared with traditional VPN’s. No drop outs and easy to configure.

**What do you dislike about Zscaler Internet Access?**

I don’t find any severe cons in using Zscaler, but sometimes due to corporate policies on access restrictions, the connectivity becomes weird and attempts or retry’s for connecting.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

The biggest value brnefiting is eliminating the need for traditional VPNs and on‑premise appliances by routing traffic through a cloud-native security stack, giving you consistent protection without backhauling

  ### 36. Seamless Security for Remote Teams, Minimizes Latency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2026

**What do you like best about Zscaler Internet Access?**

I use Zscaler Internet Access daily as a secure cloud-based web gateway to safely route and filter all company internet traffic, especially for remote and hybrid employees. It helps block malware, phishing attempts, and unauthorized web categories before they reach our corporate network. I appreciate its seamless background execution and extremely low latency, as users don't even notice it running because it filters web traffic on the fly without slowing down their internet connection. The cloud-delivered architecture eliminates the need to manage hardware appliances, making security policies instantly global. Additionally, it integrates seamlessly with Azure Active Directory for user identity provisioning and Single Sign On, and we connect it with Splunk SIEM to monitor security logs and analyze traffic data in real time. The onboarding and rollout to our specific team via automated policy profiles was seamless and completely effortless.

**What do you dislike about Zscaler Internet Access?**

The false positive rate for domain categorization can sometimes be frustrating, as it occasionally blocks legitimate web resources that users need for daily operations. Additionally, when we push a policy change or add a URL to the exception list in the admin portal, the cloud synchronization can take several minutes to propagate globally, which leads to temporary delays for the end user.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I use Zscaler Internet Access to secure internet traffic for remote workers without relying on traditional VPNs. It prevents malware and phishing at the cloud level, reducing security tickets. The seamless, low-latency execution maintains productivity and minimizes service desk tickets related to connectivity issues.

  ### 37. Strong Protection Against Malicious Sites and Data Loss

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erick G. | Product Support II, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Zscaler Internet Access?**

It restricts access to malicious unauthorized websites that try getting into customers information. Also it prevents data loss. I like that instead of routing internet traffic relying on local security, it forces all internet trafic pass through Zcaler's data centers making it very secured.

**What do you dislike about Zscaler Internet Access?**

The least helpful about it is that there is latency added to system due to internet traffic because it need to take its time to review whats authorized and whats not authorized that can sometimes generate certificate conflicts with tools.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

This is solving problems with unauthorized websites blocking since our customer have to go online and log in to our platforms. In the medical field restrictions are required ro keep customers information private and secured.

  ### 38. Zscaler solving the right problems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2026

**What do you like best about Zscaler Internet Access?**

Admin portal’s centralized policy management. Helps with URL filtering, SSL inspection & cloud firewall rules. For an administrator of an enterprise sized org, Z scaler solves all the right problems

**What do you dislike about Zscaler Internet Access?**

When it comes to setting up SSL inspection not affecting specific set of applications, the setup and trouble shouting is not straight forward. User specific troubleshooting further requires extensive log /traffic policy for RCA.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Resources required to instate central security as an IT unit has reduced since Z scaler implementation. Cloud Firewall and URL Filtering let us enforce consistent security policies for users regardless of their location, while SSL Inspection and Advanced Threat Protection help detect and block potentially malicious traffic.

  ### 39. Cloud-Based Security with Robust Threat Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2026

**What do you like best about Zscaler Internet Access?**

I use Zscaler Internet Access as a secure web gateway for internet-bound traffic, and I like that it operates on a cloud-first security model, which moves us away from appliance-based proxies. I appreciate how it detects our presence whether we're in the office, at home, or traveling. The architecture is plain and cloud-based, which means it's updated and evolves with time. I find the inspection against threats great, and enjoy that security patches and stacks are globally run, keeping us up-to-date. I value the real-time security against malware, particularly with heavy user traffic on the cloud, and how it integrates seamlessly with our operating system. The initial setup was also easy.

**What do you dislike about Zscaler Internet Access?**

I find the cost a bit high, I notice reporting capabilities are missing at a glance, and I feel that support for a user is insufficient.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I use Zscaler Internet Access as a secure gateway, protecting against web threats and ensuring compliance and data protection. It offers real-time security globally and seamlessly integrates with our systems, replacing appliance-based proxies.

  ### 40. Seamless Connectivity and Strong Zero-Trust Security with Zscaler

**Rating:** 4.5/5.0 stars

**Reviewed by:** nagarajan k. | Project Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler is a strong zero-trust security model that provides the level of security our organization expects. Connectivity is seamless: once I log in, it connects automatically, and the background processing requires very little effort from the user while still doing its job.

**What do you dislike about Zscaler Internet Access?**

I have faced couple of times automatic login issues; It is hard to identify where the application is, especially the icon is bit difficult to identify and troubleshoot the problems. I need to wait until I connect back.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

In our organization we required a strong security for our internet access; consistent to all users i.e. suitable for office, working from home, even global travelers with one security policy; centralized policy management and clear visibility with high scalability for our growing organization

  ### 41. Cloud-Native Scale and Strong Threat Protection with Zscaler Internet Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler Internet Access (ZIA) is a leading cloud-native, AI-powered Secure Web Gateway (SWG) that delivers inline security, URL filtering, Data Loss Prevention (DLP), and zero-trust access directly from the cloud, eliminating the need for legacy on-premises hardware. The key advantages of ZIA are cloud-native scale, comprehensice stack, strong threat protection, and fricitonless UX.

**What do you dislike about Zscaler Internet Access?**

The common drawbacks of ZIA are: 
Initial Complexity - Setting up and tuning granular policies or transitioning away from legacy routing requires careful upfront planning.
Troubleshooting Difficulty - Because traffic is entirely cloud-inspected and routed, diagnosing root causes for specific networkor SSL-decryption errors can occasionally be opaque.
Premium Cost - The comprehensive feature set and consolidation come at a high price point.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Before using Zscaler Internet Access, we struggled with multiple legacy firewall hardware at all locations, but now we have removed the need to buy, scale, or maintain expensive data center firewalls and proxy appliances, overcome the performance limits of hardware that force old gateways to skip inspecting most encrypted traffic, stop malware, ransomware, and phishing attacks targeting remote or hybrid workers outside the office and prevents attackers from moving across the corporate network if a single user gets compromised, which has resulted in full visibility, faster connectivity, stronger data defense and lower overhead cutting down our infrastructure costs by 50%

  ### 42. Quiet, Reliable Browsing Security with Smooth Mac Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2026

**What do you like best about Zscaler Internet Access?**

We’ve been using it in our company for a long time. It keeps our browsing secure and doesn’t nudge you much, just runs quietly in the background. Sometimes I don’t even notice whether it’s running or not. Application Integration is good with mac that we use

**What do you dislike about Zscaler Internet Access?**

Sometimes a website gets blocked by default and then needs to be unblocked by the IT team. Also, when I switch to a different network, it can take a while for Zscaler to load.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It allows us to work securely and definitely blocks malicious websites, malware, security breaches, and any kind of phishing sites. Regardless of location, it provides secure internet access.

  ### 43. Great Virus and Phishing Protection for a Safer Browsing Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jafar S. | Associate visual specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Zscaler Internet Access?**

It is great protection service from various viruses, phishing mails, malwares to get into my system through various unknown websites it is greatly make the environment safe to use and block unnecessary websites

**What do you dislike about Zscaler Internet Access?**

Sometimes it also blocs various important websites as well to make it secure it can be very useful if there is an temporary access for those websites and afterwards it can be blocked

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It is very helpful to get only access for safe and secure website also blocks unnecessary websites which can harm the system or any of my personal data also it is very easy to use and starts just after turning on the PC

  ### 44. Zscaler Delivers Smooth SSO and Strong Zero-Trust Protection

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2026

**What do you like best about Zscaler Internet Access?**

We used to have zscaler for SSO single sign on in our organisation to access multiple applications using same login. It works pretty good and blocks any unauthorised sites as well. It uses ZTNA (Zero trust network access) to replace traditional virtual private networks.

**What do you dislike about Zscaler Internet Access?**

One of the things is it sometimes disconnect on its own due to poor network or if power suddenly goes off. One of the other problems is that if you have to connect to Remote Desktop then using both of them together is either not possible or your system starts lagging, so you have to keep switching.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

One of the problem it solves is SSO, you dont have to login to different portals via different passwords, just one sign on. It provides security, blocks malware, ransomware and phising attempts. It blocks any unauthorised sites when employees try to use them.

  ### 45. ZIA’s Inline Cloud Proxy Cuts Latency with Consistent Security Everywhere

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelvin T. | Dynamics Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2026

**What do you like best about Zscaler Internet Access?**

Instead of routing (hairpinning) branch office or remote worker traffic through an on-premises data center, ZIA acts as an inline cloud proxy. Users connect directly to the nearest Zscaler data center worldwide, drastically reducing latency while providing identical security controls regardless of location.

**What do you dislike about Zscaler Internet Access?**

ecurity, URL filtering, DLP, and SSL inspection policies are configured across distinct sections of the admin interface, making it difficult to trace how multiple overlapping rules apply to a single traffic flow.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

At its core, Zscaler Internet Access (ZIA) solves the structural problems created by legacy, perimeter-based network security when applied to a modern, hybrid workforce using cloud applications.

  ### 46. Fast, Secure, Cloud-Native Web Security with Seamless Scalability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vasanth K K. | Test Manager, Automotive, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2026

**What do you like best about Zscaler Internet Access?**

Zscaler Internet Access excels at delivering fast, secure, cloud-native web security. Standout strengths include seamless scalability, real-time threat protection, and granular policy controls that are easy to apply consistently. Its global cloud architecture helps ensure low-latency access and uniform security across locations and devices. Overall, it’s a strong fit for modern workforces and hybrid environments.

**What do you dislike about Zscaler Internet Access?**

Some users have noted that Zscaler Internet Access can feel complex during the initial setup, especially when it comes to policy configuration. There are also occasional false positives in threat detection, and the limited ability to customize reporting can be challenging. Pricing for advanced features may be another consideration, particularly for smaller organizations.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access addresses critical web security gaps by protecting users from threats, enforcing security policies, and supporting compliance requirements. It helps organizations deliver fast, scalable security without being limited by hardware constraints, which can reduce risk while also improving the overall user experience. It’s especially well-suited for remote work and hybrid environments where consistent protection and policy enforcement are essential.

  ### 47. Easy to Use, Strong Web Protection with Minimal Performance Impact

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajan S. | Product Support Analyst II, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Zscaler Internet Access?**

Easy to use, secure web access, and strong protection against cyber threats with minimal impact on performance. Strong security, easy management, and reliable web protection.

**What do you dislike about Zscaler Internet Access?**

Occasional connectivity issues and slower internet access when the service experiences disruptions.
Sometimes it can impact browsing speed and block legitimate websites.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It provides secure internet access, protects against web-based threats, and enables safe access to applications from anywhere, improving both security and productivity.

  ### 48. Solid web security for remote teams, despite minor latency issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aman S. | Recruiter - Sourcing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Zscaler Internet Access?**

how seamlessly it secures web traffic without degrading network performance. It has been great for keeping our hybrid workforce secure without the headache of managing clunky legacy hardware

**What do you dislike about Zscaler Internet Access?**

Troubleshooting connection issues can sometimes be frustrating because it’s not always immediately clear whether an error is caused by Zscaler, local network settings, or the destination site.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It solves the challenge of securing a distributed workforce without forcing all web traffic through a slow backhaul VPN.The main benefit to us is full visibility over web traffic and a much stronger security posture, without having to maintain bulky legacy hardware firewalls at every location.

  ### 49. Easy, Reliable Authentication That Gets You Back In Quickly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Zscaler Internet Access?**

It's easy, you can authenticate early so you won't have issues.  Very few issues as far as performance.  Easiness of usage, not complicated.  Like that even if you miss authenticating it is easy to get back in your systems quickly

**What do you dislike about Zscaler Internet Access?**

Worse thing is if you are away and you can't authenicate on time, you can't get in.  It also locks you out on your phone applications.   Sometimes when a clinch of the system, it keeps making your authenticate.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

We work all over the world, it is important for us to be able to access our data for anywhere without worrying about it being hacked, or data be stolen

  ### 50. Secure, Seamless Internet Access Anywhere with Zscaler Internet Access (ZIA)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Zscaler Internet Access?**

What I like best about Zscaler Internet Access (ZIA) is that it provides secure internet access from anywhere without relying on traditional VPNs or on-premise firewalls, while inspecting web traffic for threats in real time. It combines strong security with a seamless user experience.

**What do you dislike about Zscaler Internet Access?**

Occasionally it can block legitimate websites or business applications, requiring exceptions and causing minor user frustration.Sometimes overly restrictive policies can block legitimate sites and impact productivity.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access solves the problem of secure internet access for employees working from anywhere, without relying on traditional VPNs or firewalls. It protects users from cyber threats while providing direct and fast access to cloud applications.


## Zscaler Internet Access Discussions
  - [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) - 2 comments

- [View Zscaler Internet Access pricing details and edition comparison](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A59%3A07+-0500&secure%5Bsession_id%5D=67f150e8-d144-42fd-97ce-6cf91145e3e6&secure%5Btoken%5D=e7f92d2b7d14f2184e664ee9823e7a518e01369ea6ca919d1079b370ae183eb6&format=llm_user)
## Zscaler Internet Access Integrations
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Azure AD Attributes for Jira](https://www.g2.com/products/azure-ad-attributes-for-jira/reviews)
  - [Azure AD Notifications](https://www.g2.com/products/azure-ad-notifications/reviews)
  - [Bold BI](https://www.g2.com/products/bold-bi/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Greenway Health Patient Portal](https://www.g2.com/products/greenway-health-patient-portal/reviews)
  - [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews)
  - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender XDR](https://www.g2.com/products/microsoft-defender-xdr/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews)
  - [ObjectPrint Cloud](https://www.g2.com/products/objectprint-cloud/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews)
  - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews)
  - [Red Canary](https://www.g2.com/products/red-canary/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Snyk](https://www.g2.com/products/snyk/reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)

## Zscaler Internet Access Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Penetration Testing
- Alerts/Notifications
- Audit Trail
- Anti Virus
- Vulnerability Scanning
- Remote Monitoring & Management
- VPN
- Behavior Analytics
- Reporting/Analytics
- Real-Time Notifications
- Access Controls/Permissions
- SSL Security
- Patch Management
- Event Logs
- Anomaly/Malware Detection
- DNS Leak Protection
- Third-Party Integrations
- Server Monitoring
- Real-Time Monitoring
- Compliance Management
- Network Provisioning
- API
- Email Alerts
- Security Auditing
- Intrusion Detection System
- Data Visualization
- Two-Factor Authentication
- Generative AI
- Firewalls
- AI Copilot
- Anti Spam
- Threat Response
- Activity Monitoring
- Risk Alerts
- Data Loss Prevention
- Single Sign On
- Intrusion Prevention System
- Secure Login
- Policy Management
- Activity Dashboard

**Sandbox**
- Sandbox

**Administration**
- Data Management
- Incident Logs
- Reporting
- Workflow Management
- Remediation Management
- User Management
- Configuration Management
- Data Storage Management
- Policy Management
- Compliance Management
- Web Threat Management
- Incident Management

**Administration**
- Policy Management
- Logging and Reporting
- Application Gateway
- Concurrent Sessions
- Uptime Reporting
- Web Traffic Reporting
- Compliance Management
- Access Management
- Incident Management
- Audit Management
- Remote Monitoring & Management

**Administration**
- Network Segmentation
- Scalability
- Global Access

**Web Content and Traffic Filtering - Secure Web Gateways**
- SSL/TLS Inspection
- Content Filtering
- URL Filtering
- Real-Time Traffic Inspection
- Ad and Tracker Blocking

**Identity and Access Management - Zero Trust Platforms**
- Single sign-on (SSO)
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Identity federation

**Agentic AI - Firewall Software**
- Autonomous Task Execution
- Adaptive Learning
- AI/Machine Learning

**Components - Secure Service Edge (SSE)**
- Secure Web Gateway (SWG)
- Firewall as a Service
- Zero Trust Network Access (ZTNA)
- Cloud Access Security Broker (CASB)

**Model Protection - AI Security Solutions**
- Input Hardening
- Input/Output Inspection
- Integrity Monitoring
- Model Access Control

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Evaluation**
- Malware Evaluation
- Automatic Submission
- Automatic Evaluation
- Malware Probability Scores

**Governance**
- Access Control
- Compliance
- Data Visibility
- Access Controls/Permissions

**Functionality**
- Virtual Private Network (VPN)
- Antivirus
- URL Filtering
- Availability
- IP Filtering
- Content Filtering

**Protection**
- Policy Enforcement
- Security Audit
- Access Control
- User Authentication

**Data Protection and Loss Prevention - Secure Web Gateways**
- Data Loss Prevention (DLP)
- Phishing Protection
- Malware Protection
- Cloud Access Security

**Security - Zero Trust Platforms**
- Encryption
- Endpoint detection and response (EDR)
- Device posture assessment
- Micro-segmentation
- Zero trust network access (ZTNA)

**Artificial Intelligence -Secure Service Edge (SSE)**
- Automation
- Predictive Capabilities
- Real-Time Threat Detection

**Runtime Monitoring - AI Security Solutions**
- AI Behavior Anomaly Detection
- Audit Trail

**Security**
- Data Security
- Data loss Prevention
- Real-Time Data
- Cloud Application Security
- SSL Security

**Administration**
- Database Management
- Deduplication 
- Backup
- API / integrations

**Security**
- Encryption
- Endpoint Intelligence
- Activity Monitoring
- Breach Detection
- Real-Time Monitoring

**Monitoring**
- Load Balancing
- Continuous Analysis
- Intrusion Prevention
- Intrusion Detection
- Intrusion Detection System
- Intrusion Prevention System

**Monitoring**
- Compliance Monitoring
- Vulnerability Monitoring
- Configuration Monitoring
- Observability

**Access Control and Authentication - Secure Web Gateways**
- Application Control
- Authentication and Access Control
- User and Group Policies

**Data Security - Zero Trust Platforms**
- Data loss prevention (DLP)
- Data classification

**Agentic AI - Secure Service Edge (SSE)**
- Decision Making
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Policy Enforcement and Compliance - AI Security Solutions**
- Scalable Governance
- Integrations
- Shadow AI
- Policy‑as‑Code for AI Assets

**Additional Functionality**
- Personally Identifiable Information Protection
- Data Discovery
- Behavior Tracking
- Remote Wipe
- Risk Analysis
- Insider Threat Protection
- Anti Virus
- Whitelisting/Blacklisting
- Third-Party Integrations
- Watermarking
- Generative AI
- Security Auditing
- API
- Ransomware Protection
- Multi-Factor Authentication
- Automatic Backup
- Multi-Device Support
- Compliance Tracking
- Real-Time Analytics
- Secure Data Storage
- Data Recovery
- Activity Tracking
- External Storage Device Blocking
- Reporting/Analytics
- Audit Trail
- File Quarantining
- Disaster Recovery
- Intellectual Property Protection
- Alerts/Escalation
- Risk Assessment
- Sensitive Data Identification
- Real-Time Notifications
- Risk Alerts
- Data Classification
- Data Replication
- AI Copilot
- File Transfer
- HIPAA Compliant

**Identity**
- SSO
- Governance
- Real-Time Analytics
- Visual Analytics
- Reporting/Analytics

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Generative AI**
- AI Text Summarization
- Generative AI

**Performance and Management - Secure Web Gateways**
- Customizable Policy Enforcement
- Bandwidth Management
- Integration Capabilities
- Reporting and Logging
- Threat Intelligence Integration

**Application Visibility - Zero Trust Platforms**
- API support
- Application-level controls
- Secure application access
- User and entity behavior analytics (UEBA)
- Continuous monitoring

**Additional Functionality**
- Alerts/Notifications
- AI Copilot
- Access Controls/Permissions
- Endpoint Management
- Intrusion Detection System
- Compliance Management
- HIPAA Compliant
- Search/Filter
- API
- Two-Factor Authentication
- Data Visualization
- Risk Assessment
- Real-Time Monitoring
- Event Logs
- Activity Dashboard
- Audit Management
- Cloud Security Policy Management
- Vulnerability Protection
- Anti Virus
- Incident Management
- Threat Intelligence
- Real-Time Reporting
- Reporting & Statistics
- User Management
- Encryption
- Vulnerability Scanning
- Generative AI
- Status Tracking
- Third-Party Integrations
- Real-Time Notifications
- Patch Management
- Monitoring
- Cloud Encryption

**Artificial Intelligence - Firewall**
- AI Firewall

**Reporting and Policies - Zero Trust Platforms**
- Policy automation
- Regulatory compliance
- Cross-platform compatibility
- Policy enforcement
- Comprehensive reporting

**Additional Functionality**
- Spam Blocker
- Alerts/Escalation
- Role-Based Permissions
- Network Monitoring
- Visual Analytics
- Customizable Reports
- Real-Time Analytics
- Reporting & Statistics
- Anti Spam
- Activity Dashboard
- Real-Time Monitoring
- Real-Time Notifications
- Activity Tracking
- Hardware Integration
- Summary Reports
- Alerts/Notifications
- Access Controls/Permissions
- Real-Time Data
- Server Monitoring
- Two-Factor Authentication
- Log Access
- Reporting/Analytics
- Multi-Location
- SSL Security
- Behavior Tracking
- AI Copilot
- API
- Event Logs
- Vulnerability Scanning
- Risk Alerts
- Single Sign On
- Dashboard Creation
- Monitoring

**Agentic AI - Zero Trust Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

## Top Zscaler Internet Access Alternatives
  - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (223 reviews)
  - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (92 reviews)
  - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) - 4.7/5.0 (224 reviews)

