I use Zscaler Internet Access primarily to secure and control internet traffic, and I've noticed significant benefits in eliminating security risks from web and cloud traffic. I love its cloud-native security that doesn't compromise on performance, which is crucial for maintaining efficiency. The Secure Web Gateway and Cloud Firewall are specific features that I value the most, as they provide robust security without hindering the internet access. The initial setup was great and smooth for my team, which speaks volumes about its user-friendly deployment. We switched from Cisco Umbrella to Zscaler Internet Access because it offers more benefits, and I am highly satisfied, as evident by my willingness to recommend it with a perfect score of 10. Review collected by and hosted on G2.com.

I find SSL inspection with Zscaler Internet Access to be quite complex, specifically regarding certificate deployment and trust issues. Additionally, there are occasional latency or performance issues that can disrupt the smooth functioning of the service. Review collected by and hosted on G2.com.

I love that Zscaler Internet Access is cloud-based, eliminating the need for a VPN tunnel. This feature simplifies our operations considerably, as it allows for seamless internet access monitoring and management without additional infrastructure. I appreciate how effectively it prevents access to malicious sites and ensures that only legitimate sites are accessible, enhancing our security posture. The IP-based signature feature and the ability to manage sites as trusted hosts greatly secure user traffic, making it less problematic for users. Additionally, I find the solution's capacity to manage and monitor user access across devices through features like MDM to be extremely valuable, despite a few challenges with it. The initial setup of Zscaler Internet Access was very easy, which made the transition smoother and more efficient. Overall, these capabilities contribute immensely to our organization's ability to safeguard internet usage and manage devices effortlessly. Review collected by and hosted on G2.com.

I have faced problems related to the mobile device management (MDM) within Zscaler Internet Access. The app control feature in particular seems to have challenges. It seems like the MDM functionality isn't as robust or user-friendly as I need. Review collected by and hosted on G2.com.

I love using Zscaler Internet Access because it is cloud-native and provides an easy internet access solution. The implementation of zero trust security principles really stands out to me, and it makes me feel secure while working online. It effectively protects me and my data, ensuring a safe endpoint experience. Additionally, it excels in safeguarding my remote workflow by keeping me secure from unprotected and untrustworthy websites, such as those only using HTTP. This service is also instrumental in compliance and data leakage protection, which is crucial for my work. The aspect of having protection everywhere is incredibly valuable, as it provides a sense of security no matter where I am working. Review collected by and hosted on G2.com.

The initial setup of Zscaler Internet Access is a bit complicated for beginners, indicating a need for a more user-friendly initial setup process. Additionally, there are latency issues experienced over certain regions, which can affect the performance, especially when used with teams. This can lead to complaints from team members about the latency in service. Review collected by and hosted on G2.com.

Zscaler Internet Access have Easy to Use, Easy of imlementation and frequency of use Business Software, I'm working as hospitality industry and we are using ZOOM software of Zscaler Internet Access which is best and Easy of integration and have alot of number of features Review collected by and hosted on G2.com.

Zscaler Internet Access needs to be work on customer support because some time we are getting reply very late from Zscaler Internet Access. Overall our experience is very good Review collected by and hosted on G2.com.

In my case, it has been beneficial because my work is hybrid, connecting daily from different locations, so having a solution that gives me security and reliable access to company resources without depending on a traditional VPN has been a huge improvement. Its constant, daily operation runs in the background, so I don't have to worry about activating it or checking if my connection is secure. All traffic passes through the Zscaler cloud, which allows for content filtering, threat detection, and centralized application of security policies. Its ease of use has always been my favorite aspect, and while their customer service isn't the fastest to respond, they are friendly and very helpful. Review collected by and hosted on G2.com.

Although the security is excellent, the level of control is sometimes very restrictive, and some websites or services are blocked without a clear explanation. Sometimes, you have to go through several steps to request an exception. Review collected by and hosted on G2.com.

I appreciate how Zscaler Internet Access ensures our company's internet users only access secure places, significantly reducing the risk of malware or security breaches. The setup process was impressively easy and straightforward, involving just the configuration of the AD on the central app, which was expertly guided by their provided configuration. I rely on Zscaler Internet Access for robust security features, as it gives confidence that our internet activities are maintained securely. This security focus is paramount for us, helping to ensure that people avoid risky internet places, which has boosted our overall security posture. Additionally, the ease of setting up this software across all our conversations is a significant plus, reinforcing its user-friendly nature and making the application seamless to run. Review collected by and hosted on G2.com.

Sometimes the internet speed when using Zscaler Internet Access can be noticeably slow compared to the actual speed we experience at the workplace. This discrepancy affects efficiency and productivity. I would appreciate it if Zscaler could work on improving the internet speed to ensure it matches the actual available speeds. Review collected by and hosted on G2.com.

ZIA is secure and inspects traffic inline so we dont need any hardware proxies or infrastructure to manage the security for our services. The AI powered capabilities and dashboard is great for visualization, monitoring and alerting. It is easy to use and we can use it at scale. Review collected by and hosted on G2.com.

The product can be complex to understand and the learning curve is bit more.Customer support is also not the best and it can take several conversations to resolve some issues.There can also be security concerns with routing confidential traffic through a third party service like ZIA Review collected by and hosted on G2.com.

Zscaler Internet Access stands out for its reliable, cloud-based security and performance that remains consistent for all users, no matter where they are located. By shifting all security functions to the cloud, it eliminates the need for traditional, often sluggish security hardware. This approach ensures a smooth and seamless experience, whether you are working in the office or remotely. Review collected by and hosted on G2.com.

What I find most challenging is the complexity involved in the initial setup and managing policies. Additionally, there are occasional instances of latency or slowdowns, particularly noticeable when full SSL inspection is enabled. Review collected by and hosted on G2.com.

What truly stands out about Zscaler Internet Access is how effortlessly it delivers enterprise-grade security without slowing down performance. It has completely eliminated the complexity of traditional network security by shifting protection to the cloud. With ZIA, users get secure and consistent access to the internet and SaaS applications — from any device, anywhere — without relying on VPNs or backhauling traffic through data centers. The platform’s Zero Trust model, backed by real-time threat prevention, ensures every connection is inspected and verified without compromising user experience. Review collected by and hosted on G2.com.

There’s very little to dislike. The only minor challenge is that fine-tuning advanced policies requires a bit of hands-on familiarity, but once configured, the environment runs flawlessly and needs minimal maintenance. Review collected by and hosted on G2.com.

I appreciate Zscaler Internet Access for eliminating the need for hardware-based proxies, which has significantly simplified our network infrastructure and reduced complexity. The centralized management for Internet traffic across various geographic locations has made it much easier and cost-efficient. I find the diverse features extremely valuable, from cloud scalability and bandwidth control to advanced security features like DLP, firewall, antivirus, and IPS, all integrated into a single management pane. The seamless transition with professional services was smooth, and the security dashboard provides excellent visibility into our security posture, enhancing user-based security rather than relying solely on IP addresses. Review collected by and hosted on G2.com.

I couldn't find any negative thing apart from the geographical restrictions that some geographies put on the Zscaler cloud nodes because they see quite a lot of traffic coming from the same source, public subnets. Considering that this may be malicious content, some geographies tend to block it based on their RAF rules. Review collected by and hosted on G2.com.