Zscaler Internet Access Features
Sandbox (1)
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Sandbox
An environment isolated from a network where threats can be safely evaluated.
Evaluation (4)
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Malware Evaluation
Tools to test an object to see whether or not it qualifies as malware.
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Automatic Submission
The ability for a system to evaluate objects and automatically submit them to the sandbox.
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Automatic Evaluation
The ability for a system to evaluate objects within the sandbax and assign a malware probability score.
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Malware Probability Scores
The ability to assign objects a score based on their probability of being malware.
Administration (26)
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Data Management
Administrators can access and organize data related to incidents to produce reports or make data more navigable.
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Incident Logs
Information on each incident is stored in databases for user reference and analytics.
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Reporting
Produces reports detailing trends and vulnerabilities related to bot management and performance.
Workflow Management
Create, design and manage workflows for repetitive tasks
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Data Storage Management
Manage and store data in a database
Policy Management
Create, manage, and track policies and procedures within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Web Threat Management
Incident Management
Manage and track all disruptions and incidents
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Policy Management
Provides network security features to customize network access rules, workflows, and compliance requirements.
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Logging and Reporting
Captures logs for all firewall functions, storing information, incidents, and activity for user reference and analysis.
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Application Gateway
Application-level proxy that applies security mechanisms to connect clients to applications while concealing client network and computers.
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Concurrent Sessions
Determines the number of connections a firewall is able to track and facilitate securely.
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Web Traffic Reporting
Collect and analyze traffic data about website visitors
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Access Management
Control and manage access to company resources
Incident Management
Manage and track all disruptions and incidents
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Network Segmentation
Allows administrative control over network components, mapping, and segmentation.
Scalability
Provides features to allow scaling for large organizations and user bases.
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Global Access
Extends SDP network access to users regardless of their physical location.
Governance (4)
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Access Control
Supports LDAP Protocol to enable access control and governance.
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Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
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Data Visibility
Similifies data identification to increase visibility and management capabilities
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Security (5)
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Encryption
Protects data with within and as it leaves your secure or local network.
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Endpoint Intelligence
Analysis for users to examine threat intelligence data specific to their endpoint devices.
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Activity Monitoring
Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.
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Breach Detection
Provides incident alerts for leaks or breaches and provides capabilities to inform administrators of attacks.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Monitoring (10)
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Load Balancing
Monitors traffic and distribute resources and scales infrastructure workloads to match traffic.
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Continuous Analysis
Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering.
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Intrusion Prevention
Enforces security paramaters to prevent unauthorized access.
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Intrusion Detection
Detects unauthorized access and use of privileged systems.
Intrusion Detection System
Identify and alert about security breaches by third parties
Intrusion Prevention System
System that monitors network traffic to prevent malicious activity.
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Compliance Monitoring
Monitors data and compliance requirements. Sends alerts based on violations or misuse.
Vulnerability Monitoring
Monitors networks, applications, and systems to identify misconfigurations and access points that can be easily compromised.
Configuration Monitoring
Monitors configuration rule sets and policy enforcement measures and document changes to maintain compliance.
Observability
Generate insights across IT systems utilizing event metrics, logging, traces, and metadata.
Functionality (6)
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Virtual Private Network (VPN)
Provides a virtualized network for client network to mask identity, location, and other sensitive information.
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Antivirus
Provides malware protection capabilities in addition to traditional firewall barrier technology.
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URL Filtering
Provides access control tools to categorize and block traffic and match traffic to firewall policies.
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Availability
Deploys firewall(s) configured in sync to prevent network failure and provide business continuity.
IP Filtering
Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports.
Content Filtering
Control or restrict access to web content or applications
Protection (4)
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Policy Enforcement
Allows administrators to set policies for security and governance.
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Security Audit
Allows for deep examination into network-connected devices, policies, and protocols.
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Access Control
Supports LDAP Protocol to enable access control and governance.
User Authentication
Authenticates users prior to granting access to networks, applciations, and systems.
Generative AI (2)
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Web Content and Traffic Filtering - Secure Web Gateways (5)
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SSL/TLS Inspection
Decrypts and inspects encrypted web traffic to detect and block threats hidden within encrypted connections.
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Content Filtering
Analyzes web content to filter out malicious code, malware, and inappropriate material.
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URL Filtering
Blocks access to known malicious or unauthorized websites based on predefined policies.
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Real-Time Traffic Inspection
Inspects and analyzes inbound and outbound web traffic in real-time for threats and compliance.
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Ad and Tracker Blocking
Blocks ads and trackers to enhance user privacy and reduce exposure to potential threats.
Data Protection and Loss Prevention - Secure Web Gateways (4)
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Data Loss Prevention (DLP)
Monitors outgoing web traffic to prevent sensitive data from being leaked or exfiltrated.
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Phishing Protection
Detects and blocks phishing attempts to protect users from fraudulent websites and email links.
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Malware Protection
Uses signature-based scanning, heuristic analysis, and sandboxing to detect and block malware threats.
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Cloud Access Security
Monitors and controls access to cloud applications and services to prevent unauthorized use and data leakage.
Access Control and Authentication - Secure Web Gateways (3)
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Application Control
Regulates access to web-based applications and services as per organizational policies.
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Authentication and Access Control
Verifies users' identities and enforces access control policies to ensure only authorized users can access permitted web resources.
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User and Group Policies
Supports the creation of policies based on user roles, groups, or other attributes for more granular control.
Performance and Management - Secure Web Gateways (5)
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Customizable Policy Enforcement
Allows organizations to create and enforce custom web usage policies tailored to their specific needs.
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Bandwidth Management
Prioritizes and allocates network resources based on predefined policies to optimize performance.
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Integration Capabilities
Integrates with other security tools and systems, such as firewalls, SIEMs, and endpoint security solutions.
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Reporting and Logging
Provides comprehensive reports and logs of web activity, including sites visited, user activity, security events, and policy violations.
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Threat Intelligence Integration
Leverages threat intelligence feeds to stay updated on the latest threats and enhance protection.
Artificial Intelligence - Firewall (1)
AI Firewall
Utilizes AI to monitor network traffic, identify anomalies, and block attacks.
Identity and Access Management - Zero Trust Platforms (4)
Single sign-on (SSO)
Simplifies user authentication across multiple services while maintaining security.
Multi-factor authentication (MFA)
Ensures that users are verified through multiple credentials before access is granted, reducing the risk of compromised accounts.
Role-based access control (RBAC)
Grants access based on the user’s role within the organization, adhering to the principle of least privilege.
Identity federation
Integrates with external identity providers to manage user identities across different platforms and services.
Security - Zero Trust Platforms (5)
Encryption
Mandatory encryption of data both at rest and in transit protects against unauthorized access.
Endpoint detection and response (EDR)
Continuous monitoring and real-time response capabilities with EDR help detect and mitigate threats on endpoint devices.
Device posture assessment
Verifies the security status of a device before granting access to network resources, ensuring that only compliant devices can connect.
Micro-segmentation
Divides the network into isolated segments to prevent lateral movement by attackers, ensuring that if one segment is compromised, others remain secure.
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Zero trust network access (ZTNA)
Replaces traditional VPNs by enforcing granular, context-aware access to applications based on user identity, device, and other factors.
Data Security - Zero Trust Platforms (2)
Data loss prevention (DLP)
Detect and prevent unauthorized access or transfer of sensitive data.
Data classification
Data classification automatically categorizes data based on its sensitivity, allowing for appropriate security measures to be applied
Application Visibility - Zero Trust Platforms (5)
API support
API support ensures that the zero trust platform can integrate seamlessly with other security tools and existing infrastructure
Application-level controls
Provides the ability to enforce security policies at the application layer, ensuring that access to specific applications is tightly controlled.
Secure application access
ensures that only authorized users can access critical applications, protecting against unauthorized entry points
User and entity behavior analytics (UEBA)
UEBA identifies unusual behavior that may indicate a security threat, enabling proactive threat managemen
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Continuous monitoring
Provides real-time visibility into all network traffic, user activities, and data flows to detect anomalies
Reporting and Policies - Zero Trust Platforms (5)
Policy automation
allows for automatic application of security policies based on predefined criteria, reducing the risk of human error and ensuring consistent enforcement
Regulatory compliance
Regulatory compliance assists organizations in adhering to industry-specific regulations, such as the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), or the California Consumer Privacy Act (CCPA)
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Cross-platform compatibility
This works across different environments, including on-premises, cloud, and hybrid setups, ensuring comprehensive security coverage
Policy enforcement
This ensures that security policies are consistently applied across all users, devices, and application
Comprehensive reporting
Detailed reports that provide insights into security events help organizations maintain compliance and optimize their security posture
Agentic AI - Firewall Software (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Agentic AI - Zero Trust Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Components - Secure Service Edge (SSE) (4)
Secure Web Gateway (SWG)
Prevents unauthorized web domains from entering a network and protects against web-based threats.
Firewall as a Service
Provides cloud-based firewall protection.
Zero Trust Network Access (ZTNA)
Enforces zero trust access rules.
Cloud Access Security Broker (CASB)
Enforces security requirements and secures connections with cloud resources.
Artificial Intelligence -Secure Service Edge (SSE) (3)
Automation
Automates common workflows and remediation tasks.
Predictive Capabilities
Uses predictive analytics to anticipate emerging threats.
Real-Time Threat Detection
Utilizes AI algorithms to identify anomolies and block access to malicious sites.
Agentic AI - Secure Service Edge (SSE) (4)
Decision Making
Makes informed choices based on available data and objectives.
Autonomous Task Execution
Capability to perform complex tasks without constant human input.
Cross-system Integration
Works across multiple software systems or databases.
Proactive Assistance
Anticipates needs and offers suggestions without prompting.
Model Protection - AI Security Solutions (4)
Input Hardening
Provides specific capability to defend AI assets from adversarial attacks (including prompt injection, data poisoning, model inversion or extraction) without requiring retraining of the underlying model.
Input/Output Inspection
Enables automatic inspection of model inputs (prompts) and/or outputs (responses) to prevent unsafe, sensitive or manipulated content.
Integrity Monitoring
Monitors the integrity of model weights, dependencies or metadata (for example via SBOM/AIBOM) to detect tampering, drift or unauthorised modification.
Model Access Control
Verifies the ability to enforce who or what (users, agents, systems) may access a model or LLM asset.
Runtime Monitoring - AI Security Solutions (2)
AI Behavior Anomaly Detection
Detects unusual or harmful runtime behaviour of AI models, agents or workflows (such as unexpected output patterns, excessive permissions use, or unknown agents).
Audit Trail
Provides a persistent, searchable audit log of AI‑asset inputs, outputs and interactions (including who/what invoked the model, when, and with what data) for forensics and compliance.
Policy Enforcement and Compliance - AI Security Solutions (4)
Scalable Governance
Ensures that the AI‑security platform supports scaling of AI‑asset protection (models, agents, multi‑cloud deployments) and applies governance/compliance frameworks as AI usage grows.
Integrations
Enables integration of the AI‑security solution with traditional security stacks (SIEM, SOAR, cloud security, application security, identity/access management) to unify visibility and response.
Shadow AI
Offers visibility into unmanaged or unauthorized AI/agent use (“shadow AI”) across the organisation and enforces control over such usage (e.g., agent creation, LLM‑based services).
Policy‑as‑Code for AI Assets
Supports codified, machine‑enforceable security policies targeting AI models/agents (for example, blocking certain categories of prompts, enforcing least‑privilege for model use, enforcing “no external data” rules).
Additional Functionality (71)
Personally Identifiable Information Protection
Prevent unauthorized access to personally identifiable information
Data Discovery
Discover and connect variety of data sources to the application for analysis
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Remote Wipe
Remotely delete data from devices without needing physical access
Risk Analysis
Analyze potential risks across the organization
Insider Threat Protection
Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates
Anti Virus
Prevents, detects and removes malware
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Watermarking
Add a digital mark to show ownership of an image, video, document, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
API
Application programming interface that allows for integration with other systems/databases
Ransomware Protection
Protects systems from ransomware attacks and mitigates attack risks
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
Automatic Backup
Data is backed up automatically to prevent data loss
Multi-Device Support
Support multiple types of devices
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Real-Time Analytics
Analyze and gain insights into data in real-time
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Recovery
Ability to restore deleted, hidden, or lost data from an email server/system
Activity Tracking
Track and document all activities across devices, networks, and other systems
External Storage Device Blocking
Restrict data transfer to and from external storage systems such as USB and disk drives
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
File Quarantining
Isolate suspicious files to prevent harm to computer systems
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
Intellectual Property Protection
The process of discovering content on the web that is same or similar to logos, trademarks or other proprietary content
Alerts/Escalation
System alerts about the need to escalate an issue or request
Risk Assessment
Initiate collection and analysis of known risks
Sensitive Data Identification
Identify sensitive or personal information collected from users
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Data Classification
Grouping log entries based on similar attributes.
Data Replication
Process of copying and storing data in more than one site or node
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
File Transfer
Move files across different systems or networks
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Spam Blocker
Filters used to determine different types of malware threats
Alerts/Escalation
System alerts about the need to escalate an issue or request
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Customizable Reports
Alter the layout and content of reports
Real-Time Analytics
Analyze and gain insights into data in real-time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Activity Tracking
Track and document all activities across devices, networks, and other systems
Hardware Integration
Hardware components included as part of the software system
Summary Reports
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Data
Receive data and information in real time
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Log Access
Collection, search, and analysis of access logs and audit logs
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Location
Manage and support multiple locations
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Single Sign On
Allow users to access multiple services after entering their login credentials once
Dashboard Creation
Creation and customization of dashboards
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user


