--- title: Zscaler Internet Access Reviews meta_title: 'Zscaler Internet Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 290 reviews by the users' company size, role or industry to find out how Zscaler Internet Access works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 290 scale: '5' date_modified: '2026-08-13' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Zscaler Internet Access Reviews **Vendor:** Zscaler **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 290 ## About Zscaler Internet Access Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA's advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives." ## Zscaler Internet Access Pros & Cons **What users like:** - Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. (47 reviews) - Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. (46 reviews) - Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. (40 reviews) - Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. (26 reviews) - Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. (26 reviews) - Users appreciate the **ease of use** of Zscaler Internet Access, facilitating seamless management and monitoring of internet access. (24 reviews) - Cloud Technology (20 reviews) - Network Connectivity (20 reviews) - Users highlight **fast and reliable internet access** with Zscaler Internet Access, enhancing overall performance and security. (19 reviews) - Ease of Management (17 reviews) **What users dislike:** - Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. (27 reviews) - Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. (24 reviews) - Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. (22 reviews) - Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. (22 reviews) - Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. (18 reviews) - Complexity (16 reviews) - Users experience **connectivity issues** with Zscaler, including VPN problems and reduced internet speeds on certain networks. (15 reviews) - Difficult Setup (15 reviews) - Users find the **complex setup** of Zscaler Internet Access to be time-consuming and challenging to navigate effectively. (14 reviews) - Expensive (10 reviews) ## Zscaler Internet Access Reviews ### 1. The safe way to access the internet **Rating:** 4.0/5.0 stars **Reviewed by:** Yostyn C. | Recruitment Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Zscaler Internet Access?** What I like most about Zscaler Internet Access is that it facilitates a secure Internet connection from anywhere, without depending on the user's location or the network. It also stands out for its ease of management, traffic visibility, and ability to apply security policies centrally. **What do you dislike about Zscaler Internet Access?** What I like least about Zscaler Internet Access are the incorrect blocking of sites and applications. On some occasions, they interrupt daily work and affect productivity. I would like ZIA to improve the accuracy of its policies to reduce false positives and avoid unnecessary blockages. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps protect Internet access and control the sites and applications that can be used within the organization. This improves security, reduces the risk of accessing malicious content, and facilitates the enforcement of security policies. As a benefit, it allows for safer work and greater control over Internet access. ### 2. Fast, Frictionless Direct-to-CloThe Ultimate Cure for Legacy VPN Latency **Rating:** 4.0/5.0 stars **Reviewed by:** Manan S. | Devops Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access (ZIA) is how it delivers exceptional performance through fast, direct-to-cloud connectivity and seamless SSL decryption, all while remaining virtually invisible to employees via a lightweight, frictionless end-user UI/UX. The platform features robust, ecosystem-wide integrations with our existing IdP and EDR tools (such as Okta and CrowdStrike), allowing us to seamlessly leverage ZIA's advanced AI and threat intelligence for proactive zero-day sandboxing and automated data protection. While the initial onboarding and support phase requires strategic planning to transition away from legacy routing, ZIA's premium pricing ultimately delivers a massive ROI by completely consolidating our security stack, eliminating costly hardware maintenance, and drastically reducing administrative overhead. **What do you dislike about Zscaler Internet Access?** What I dislike most about Zscaler Internet Access (ZIA) is the steep learning curve and fragmented nature of the admin UI/UX, which makes complex policy management cumbersome. While its security capabilities are strong, the deep SSL inspection frequently breaks proprietary or legacy applications, requiring tedious configuration bypasses that impact operational performance. Additionally, the initial onboarding is highly complex, and standard customer support can be slow to resolve intricate routing issues. Finally, ZIA sits at a very premium pricing point; the licensing feels rigid, and advanced AI and threat intelligence modules require expensive add-on tiers, making the total cost of ownership quite high." **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the core problems of legacy VPN latency and physical hardware sprawl by moving enterprise security entirely to a cloud-native edge. Instead of backhauling traffic through a traditional data center, ZIA routes our hybrid workforce directly and securely to the internet and SaaS apps. This benefits our organization by eliminating expensive appliance maintenance and drastically reducing IT administrative overhead through tool consolidation. Most importantly, its ability to perform 100% SSL decryption and AI-driven threat inspection at scale ensures we block zero-day attacks and prevent sensitive data leaks via shadow IT, all without sacrificing network performance for our end users. ### 3. Strong Zero Trust Cloud Security, but Policy Setup Can Be Complex **Rating:** 3.5/5.0 stars **Reviewed by:** Vijya L. | Digital specialist enginner, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Zscaler Internet Access?** Cloud native architecture and zero trust security No meed to deploy or maintain on premises web security User recieve same security whether working from home or office **What do you dislike about Zscaler Internet Access?** The large number of security policies can make initial setup and troubleshooting challenging. Some applications that use certificate pinning or custom encryption may not work correctly until exclusions are configured. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the challenge of securely connecting users to the internet without relying on traditional network perimeters or VPN-based architectures. With more employees working remotely and using SaaS applications, traditional firewalls become difficult to scale and manage. ZIA provides cloud-delivered security by inspecting all internet traffic, blocking malware, phishing, and malicious websites, while enforcing consistent security policies regardless of a user’s location. ### 4. Great Security Layer and VPN for Easy Access Management **Rating:** 4.0/5.0 stars **Reviewed by:** Adam E. | Solutions Integration Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2026 **What do you like best about Zscaler Internet Access?** I like that it provides a great security layer for all the company's resources. It has a great VPN and allows for easy provision of access to company resources. I like the ability to manage access and authenticate. **What do you dislike about Zscaler Internet Access?** It is sometimes very buggy, I will find that the service disconnected and I can't access my resources. I have to refresh it multiple times and it takes a lot of time out of my day sometimes to debug it. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It allows us to keep our resources and application access secure, we can provision access as needed to employees or other members. It is a big security and access tool for our organization. ### 5. Dependable, Set-and-Forget Protection Wherever You Work **Rating:** 4.0/5.0 stars **Reviewed by:** Andres S. | Programmatic Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** What I like most about Zscaler Internet Access is how little I have to think about it once it's up and running. That's probably the biggest compliment I can give any security product. It quietly does its job in the background without constantly getting in the way, which makes day-to-day work a lot less frustrating. I also appreciate that it gives me confidence when working from different locations or on different networks. Instead of wondering whether I'm exposed on public Wi-Fi or dealing with complicated VPN routines, it just feels like there's a consistent layer of protection wherever I am. It's one of those tools that doesn't try to impress you with flashy features—it earns points by being dependable, and that's something I value more than anything. **What do you dislike about Zscaler Internet Access?** If I had to pick a downside, it's that when something goes wrong, it can take a while to figure out where the issue actually is. Sometimes it's not immediately obvious whether it's Zscaler, the network, or the application itself, which can turn what should be a quick fix into a bit of a detective job. I also feel like some settings and policies aren't always as intuitive as they could be. Once you get used to the platform it makes more sense, but there is definitely a learning curve. Every now and then you'll run into a situation where you have to dig through documentation or experiment a little before finding the answer, and that can be frustrating when you're just trying to get back to work. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the problem of securely accessing the internet without relying on a traditional VPN for everything. As an end user, it gives me confidence that my web traffic is being inspected and protected, whether I'm working from the office, at home, or on public Wi-Fi. I don't have to constantly think about security because it's built into my everyday browsing experience. It has also helped reduce the number of risky websites and malicious downloads that could disrupt my work. From my perspective, everything feels more consistent—I can access the tools I need while knowing there's another layer of protection running in the background. That peace of mind lets me focus on my actual job instead of worrying about whether the network I'm connected to is safe. ### 6. Easy to Use, Seamless Integrations with Zscaler **Rating:** 4.0/5.0 stars **Reviewed by:** Thathvesh J. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Zscaler is very easy to access and use on a regular basis. Integrations with the system is also very seamless and easy flowing. Problems come with connections sometime, but apart from that, it is a really good tool. **What do you dislike about Zscaler Internet Access?** Connection disruptions frequently at the start of the system is where I face major problems. It also hampers my productivity since I am not able to connect to the internet when I should be. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Using the company provided network and also ensuring that I do not visit any pirated sites, which might lead to hacking of any sort. Good firewall is being established and Zscaler is doing a good job with that. ### 7. Friendly, Complete Tool for Harmonized Firewall & Proxy Management **Rating:** 4.0/5.0 stars **Reviewed by:** Renzo C. | SAP Global Automation Lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** Its good and friendly, a very complete tool for the users. Manages firewalls and proxies in a very harmonized way. Provides user SSO identifications, that is a very good plus **What do you dislike about Zscaler Internet Access?** Sometimes proxies are not so clear, so when it comes to new systems, you need to bypass their proxy with a specific configuration. That can block or slow down some user processes. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It allows the use of a Global VPN without having to sign in to a separate service, which helps improve PC security for all users across a global company. It also supports early authentication, so certain services can be brought into the VPN before sign-in. ### 8. Revolutionized Secure Internet Access with Cloud Scalability **Rating:** 4.0/5.0 stars **Reviewed by:** Priyam P. | Security Analysist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Zscaler Internet Access?** I really like Zscaler Internet Access's cloud-native scalability, which means we don't need to worry about capacity planning or hardware refresh cycles; everything scales up on Zscaler's end. The global presence of data centers ensures low-latency access no matter where our users connect from. Having a unified console is fantastic because it centralizes policy management across web, cloud app, and threat protection, eliminating the need to manage multiple tools. The strong threat intelligence is great; the real-time updates in the cloud mean a threat detected for one customer can help protect others. I appreciate the seamless user experience, where security operates quietly in the background without noticeable slowdowns, which is a big improvement over clunky VPN clients. Lastly, the granular policy control is incredibly useful, allowing different rules for different user groups rather than a one-size-fits-all approach. **What do you dislike about Zscaler Internet Access?** I find troubleshooting complex because when issues arise, it's tough to determine if it's the Zscaler Internet Access policy, SSL inspection, or the app itself causing the problem. I experience SSL inspection breakage with apps that use certificate pinning, which requires ongoing manual bypass rule maintenance. The learning curve for admins is steep because the policy engine's flexibility can lead to rule conflicts, and tuning takes time. I also feel that the cost at scale can be high due to the licensing structure, which isn't always clearly presented upfront. The documentation and support sometimes don't keep up with new features, leading to slow ticket resolution for unusual issues. Lastly, I find the onboarding process can be more challenging than anticipated, particularly with PAC file and agent deployment in large fleets. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure internet traffic with zero-trust policies, cut latency, ensure consistent policy enforcement, reduce hardware dependency, and gain visibility into unsanctioned app usage. ### 9. Strong Zero Trust Security and Visibility at Enterprise Scale **Rating:** 4.0/5.0 stars **Reviewed by:** Vytas J. | Field CTO – Cybersecurity , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Zscaler has been one of the strongest security platforms we've evaluated for Zero Trust Network Access and secure web access, with mature cloud-native architecture and strong performance at enterprise scale. Deployment and policy tuning can take time in complex environments, but once optimized it provides excellent visibility, security, and user experience. **What do you dislike about Zscaler Internet Access?** Initial policy creation and exception tuning can be time-consuming, especially in large enterprises with legacy applications. Troubleshooting can also be challenging because traffic flows through multiple cloud components, requiring teams to understand Zscaler's architecture and logs. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps enforce Zero Trust access by securing users' internet traffic, blocking threats, and applying consistent security policies regardless of where employees work. This has reduced our reliance on traditional VPNs and on-premises security appliances while improving visibility, simplifying policy management, and providing a better experience for remote and hybrid users. ### 10. Secure Cloud Internet Access with Centralized Control and Strong Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access provides secure, cloud-based internet access without relying heavily on traditional on-premises security infrastructure. I particularly like its centralized policy management, strong security controls, visibility into user and application traffic, and ability to provide consistent protection for users regardless of their location. **What do you dislike about Zscaler Internet Access?** The main challenge with Zscaler Internet Access is that troubleshooting can sometimes be complex, especially when traffic is routed through different Zscaler data centers and latency or connectivity issues occur. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access is helping us secure and control internet access without depending entirely on traditional on-premises proxy infrastructure. It provides centralized security policies, URL filtering, SSL inspection, malware/threat protection, and better visibility into user and application traffic. This improves our security posture, supports secure access for users from different locations, and simplifies centralized policy management and monitoring. ### 11. Strong Security and Easy Microsoft Authenticator Login **Rating:** 4.0/5.0 stars **Reviewed by:** Karthik K. | Digital Specialist Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Zscaler Internet Access?** Using Zscaler, access to unnecessary sites is blocked. It also automatically redirects me to a private window, and it’s easy to authenticate through Microsoft Authenticator. **What do you dislike about Zscaler Internet Access?** From a security standpoint, everything is good with Zscaler. However, my Git client is also blocked by Zscaler, and I have to raise a separate access request to get it enabled. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler has made our workspace more secure, and the usage tracking is very informative. It helps limit fraud and reduce data-loss issues. It also makes it easier to access company-specific websites, and with single authentication I can access multiple company portals. ### 12. Powerful Cloud Security and Flexible Access, but Deployment Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** John S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Zscaler is the world's largest cloud security platform so the support is there. Users and applications can be connected from any location and network based on an access policy determined by your org. **What do you dislike about Zscaler Internet Access?** Zscaler, if not properly deployed from the outset, can cause some headaches for your users. Often times you will need to repair and restart the app. The interruptions can be time consuming. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler is built to comply with more standard securtiy policies needed for global business and is and easy tool if deployed properly. It is also a cost effective solution for a Gzero environment, ### 13. Easy UI and Great Coverage, But Frequent Disconnects Hurt Productivity **Rating:** 3.5/5.0 stars **Reviewed by:** Mugundhan V. | senior sales associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** Its good in most cases helping me to access my internet in every place with the unified easy UI and supporting access points in all possible locations and also the performance is better with this pricing **What do you dislike about Zscaler Internet Access?** it gets disconnected in most of the cases and restart it then only it becomes working even with the integrated devices it also load often sometime it affects the productivity **What problems is Zscaler Internet Access solving and how is that benefiting you?** it solves the network connecting problem within the premise and with the allowed network and to access sites and find vulnerable sites support is also descent ### 14. Secure Access with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak S. | Cloud Support Engineer(AWS,Azure), Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** I mostly like Zscaler Internet Access for its secure internet access, cloud architecture, web filter, and its ability to block phishing attacks. The web filtering capabilities allow us to enforce corporate internet usage policies, while the cloud-based architecture simplifies administration, improves availability, and can be used on a large number of devices and users. Also, the installation process was easy and quick, taking only 2-3 minutes. **What do you dislike about Zscaler Internet Access?** I find that my devices sometimes work slow, especially on older systems, which can be a bit frustrating. I also experience temporary access issues during policy changes that need adjustments, which can be inconvenient. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access for secure internet access and URL filtering on 10,000 devices. It reduces VPN traffic and enforces internet policies, while its cloud architecture simplifies management. ### 15. Secure, Cloud-Native Internet Access That’s Easy to Use Anywhere **Rating:** 4.0/5.0 stars **Reviewed by:** Galateya M. | Administrative Assistant, Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Zscaler Internet Access?** I particularly value Zscaler Internet Access for its secure, cloud-native approach to internet access, ease of use, and ability to protect users wherever they work while maintaining a seamless experience. **What do you dislike about Zscaler Internet Access?** While Zscaler Internet Access provides strong security, troubleshooting connectivity issues can sometimes be challenging, and occasional policy restrictions or website blocks may impact the user experience. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access provides secure, cloud-based internet access, allowing me to work safely from any location. It enhances security, reduces reliance on VPNs, and enables a more flexible and productive remote working experience. ### 16. Effective at Minimizing Pop-Ups for Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** It's something i use for work only, its quite effective at keeping popups to a minimum but also restricts access to things and will have certain parts of webpages blanked out due to its blocking activity. **What do you dislike about Zscaler Internet Access?** Random parts of ads or such on pages i scroll will be blanked out or have a huge "cannot display this content" on a grey background. I'd prefer if it just blurred or something else, because the greyed out portion makes it hard to read everything else sometimes. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It solves popups and keeps malware down on my work PC, i believe. I dont know exactly what it does because its always running in the background and i cant turn it on or off to see the difference. ### 17. Strong Security Policies and Easy End-User Authentication **Rating:** 4.0/5.0 stars **Reviewed by:** Jay B. | Manager, Information Security, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Zscaler Internet Access?** Functional and provides great security through polices set within the portal. Easy for end user to authenticate to connect to their respective domains and ensure secure connection. **What do you dislike about Zscaler Internet Access?** Setup is a pain and could be easier. Lots of configuring. Support could use improvement. Hard to get ahold of people when you have questions or concerns. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Secure connection to our domain to ensure proper protocols and authorized personnel are accessing the data. We utilize ZIA and ZPA for our environment. ### 18. Fast Inline SSL/TLS Inspection with Automated Threat Prevention and DLP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2026 **What do you like best about Zscaler Internet Access?** ZIA inspects encrypted SSL/TLS web traffic inline in the cloud without slowing down users. It automatically enforces threat prevention and Data Loss Prevention (DLP), whether employees are in the office or working remotely. **What do you dislike about Zscaler Internet Access?** SSL decryption often breaks applications that rely on hardcoded certificates, including developer tools, local background agents, and desktop software. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Before Zscaler Internet Access (ZIA), our organization struggled to backhaul remote and branch-office traffic through central data center firewalls over a traditional VPN. This setup created major bandwidth bottlenecks, hurt SaaS application performance (especially Microsoft 365), and introduced security blind spots whenever remote workers bypassed the VPN altogether. ### 19. Consistent, Lightweight Cloud-Native Access with Strong SSL/TLS Checks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** No internet speed disruptions. It’s easier to reconnect and lightweight on my PC. True cloud native architecture, with consistent access and work from anywhere. High-performance SSL/TLS checks as well. **What do you dislike about Zscaler Internet Access?** Aggressive SSL inspection breaks applications: decrypting web traffic often disrupts non-browser apps, internal legacy tools, and services that use certificate pinning. As a result, it ends up requiring extensive, custom bypass rules to keep everything working. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Encrypted Traffic Blind Spots: Over 90% of web traffic is encrypted (SSL/TLS). Legacy physical firewalls simply lack the processing power to decrypt, inspect, and re-encrypt high volumes of traffic in real time without grinding the network to a halt. ### 20. Secure, Scalable Access Without Legacy VPNs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Keeps internal apps hidden from the public internet with no requirement for Legacy VPN. You can connect remote workers safely without old-style Virtual Private Networks. Software Scales easily and replaces physical branch office hardware Integrates well into existing systems and well pricing... Easy to use **What do you dislike about Zscaler Internet Access?** Sometimes hard to configure policies correctly, especially with older legacy tech SSL inspection can break developer tools (like Docker or npm) unless you add manual fixes. Costs continue to rise **What problems is Zscaler Internet Access solving and how is that benefiting you?** zero trust network access, strong malware protection, and easy remote access for corporate use in enterprise setting with great UI interface operating quietly in the background ### 21. Seamless, Cloud-Native Security with Granular Control in Zscaler Internet Access (ZIA) **Rating:** 3.5/5.0 stars **Reviewed by:** Muhammad M. | Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Zscaler Internet Access?** I really like how Zscaler Internet Access (ZIA) delivers a seamless, secure experience for our remote workforce. Because it’s cloud-native, our security policies are applied consistently no matter where a user is located. The ability to inspect SSL traffic at scale without noticeably impacting performance is a major plus. On top of that, the interface feels intuitive, and the granular control over web access and threat protection gives us real peace of mind about our overall network security and data integrity. **What do you dislike about Zscaler Internet Access?** While Zscaler is highly effective, the administrative interface can feel a bit overwhelming at first due to the sheer volume of features and granular policies. The learning curve for new administrators is quite steep. Additionally, we occasionally experience minor false positives where legitimate sites or harmless applications are temporarily blocked, requiring manual whitelisting. Finally, navigating the logs to generate highly customized reports can sometimes be less intuitive and slower than expected. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the complex challenge of securing remote connections and protecting sensitive information without the performance lag of traditional VPNs. In our daily operations, handling confidential client files, financial data, and compliance documents requires non-negotiable security. ZIA ensures that all traffic is rigorously inspected and secured, regardless of where the team is working from. The biggest benefit is the combination of a seamless user experience and complete peace of mind. It allows us to confidently conduct business outreach, connect with external partners, and manage our professional services securely from any location. ### 22. Secure VPN Access Anywhere, on Any Network **Rating:** 4.0/5.0 stars **Reviewed by:** Arnab S. | Purchase Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Zscaler Internet Access?** What I like most is how it connects on any non-office network, no matter where I am. Anywhere I have an internet connection, I can connect to the VPN network safely and securely, which is one of its key USPs. **What do you dislike about Zscaler Internet Access?** Sometimes if the network is not good there, I feel some latency and video calls do buffer where without connecting this buffering will be less. This is prominent when more people are using this. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Accessing sensitive data from non office networks like ARIBA, SAP, COUPA and legal platforms like Volody. These are very sensitive websites and joining them without being connected to office network is a plus point. ### 23. Consistent Edge Security with Seamless, Direct-to-Internet Speeds **Rating:** 4.0/5.0 stars **Reviewed by:** Jay T. | Expert Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Zscaler Internet Access?** My top three would be Consistent Edge Security for Hybrid Work, ​SSL/TLS Inspection at Scale, and a Seamless User Experience. Security checks happen in a single pass, meaning our users get direct-to-internet speeds without sacrificing security posture, **What do you dislike about Zscaler Internet Access?** ​Complexity of Initial SSL Inspection Configuration: While ZIA handles SSL decryption beautifully once it's running, getting the initial configuration dialed in can be a headache. **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA enables a secure Direct-to-Internet architecture. Users connect straight to the cloud via the nearest Zscaler data center. This has significantly reduced our network backhaul costs, freed up data center bandwidth, and dramatically improved application performance for our workforce. ### 24. Powerful Cloud Security with a Developer Tax **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2026 **What do you like best about Zscaler Internet Access?** The single best thing about Zscaler Internet Access is its ability to deliver a flawless, identical security posture to users anywhere in the world without relying on physical hardware or traditional VPNs **What do you dislike about Zscaler Internet Access?** The biggest drawback of Zscaler Internet Access is its tendency to break local software development tools and command-line utilities due to how it forces SSL/TLS inspection **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access (ZIA) is built to solve the challenges of the modern, decentralized workplace. Traditional corporate security relied on a "castle-and-moat" model—protecting users inside an office building with a physical firewall ### 25. Secure, Scalable Internet Access with Strong Threat Protection for Remote Users **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul K. | Associate Specialist, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access offers threat protection and web filtering capabilities, along with strong support for remote users. It provides secure, scalable, and reliable internet access. **What do you dislike about Zscaler Internet Access?** Sometimes policy management feels overly complex. Making policy changes can take time because of the need to validate and fine-tune them. SSL inspection can also introduce latency for some applications. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps us address challenges related to internet access, remote security, and web threat protection. It has improved our overall security posture and made policy management more effective. ### 26. Fast, Easy Threat Insights : Troubleshooting Take Too Many Clicks **Rating:** 3.5/5.0 stars **Reviewed by:** Girish S. | R & D Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** I like how Zscaler provides quick insights into threats and user activity, while keeping the rules consistent for all users. It’s simple to use and feels faster than any VPN I’ve tried. **What do you dislike about Zscaler Internet Access?** Certain logs and policy screens require too many clicks. When something breaks, the integration troubleshooting path is not always clear and the first level responses from support feels scripted. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet access has eliminated the VPN requirement and complexities in my organization. The centralized policy management reduced the admin cost and other overheads. ### 27. Secure and Efficient, with Setup Complexities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Zscaler Internet Access?** We like Zscaler Internet Access for its cloud native security and the ease of managing web traffic from a centralized platform. It provides strong protection against malware, phishing, and other web-based threats while enforcing security policies for users regardless of their location. **What do you dislike about Zscaler Internet Access?** We find there could be improvements in application compatibility and simplifying policy management. More intuitive logging and troubleshooting would be helpful, and reducing latency for some users would enhance performance. The initial deployment and policy tuning can be quite complex. **What problems is Zscaler Internet Access solving and how is that benefiting you?** We use Zscaler Internet Access for secure remote access, replacing VPNs with Zero Trust Network Access. It reduces the attack surface, enforces granular policies, and provides strong malware protection, making it easy to manage web traffic from a centralized platform. ### 28. Easy-to-Use ZIA Console with Strong Granular Access and SSL Inspection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Zscaler Internet Access?** I like the ZIA console, which is very easy to use for beginners administrator. ZIA provide granular control level access which make this product very effective. SSL inception is very good in ZIA. **What do you dislike about Zscaler Internet Access?** I dislike the troubleshooting part because it’s a bit complex, especially when trying to figure out whether the issue is with the ZCC agent or at the network level. Also, the reporting could be improved, particularly the dashboard section. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Internet access is much easier now, and I don’t need to rely on a traditional firewall. Since this is a cloud solution, we also get redundant networking and support from this product best. ### 29. Robust Cloud Security, Slight Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Kartikeya Sharma S. **Reviewed Date:** February 17, 2026 **What do you like best about Zscaler Internet Access?** I like how Zscaler Internet Access provides security without adding complexity for users or administrators due to its cloud-based architecture. It's great that it offers consistent protection for users regardless of their location, which is very helpful in a hybrid or remote work environment. I also appreciate the real-time traffic inspection and strong threat prevention capabilities, which block malicious activity effectively. The centralized policy management and detailed visibility into user activity make internet monitoring and control straightforward. Additionally, the seamless user experience is a big plus; it ensures secure internet access with minimal impact on performance, allowing employees to work without disruptions while security remains robust. **What do you dislike about Zscaler Internet Access?** One area that could be improved in Zscaler Internet Access is troubleshooting and issue resolution. At times, identifying the exact reason why certain websites or applications are blocked can take extra effort, especially when dealing with complex policies or traffic logs. More intuitive diagnostics or clearer error insights would make problem resolution faster. Another aspect is the initial setup and policy configuration, which can be a bit complex for new users or teams without prior experience. The learning curve for managing advanced settings and fine-tuning policies could be smoother with more simplified guidance or documentation. There are also occasional concerns around latency or performance depending on network conditions or location, which can impact the user experience in some scenarios. While it generally performs well, further optimization in this area would be beneficial. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure internet traffic, protect from cyber threats, and manage access for remote workers. It provides real-time traffic inspection, simplifies security management with centralized policies, and improves visibility and control over user activities, supporting a flexible work environment. ### 30. Secure VPN-Free Access Anywhere, but Occasional Slowdowns with Restrictive Policies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access is its ability to provide secure, fast access to applications from anywhere without the need for a traditional VPN **What do you dislike about Zscaler Internet Access?** The main downside is that Zscaler Internet Access can occasionally slow down connectivity or create access issues when policies are too restrictive... **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves secure remote access and internet security challenges, allowing me to work safely from anywhere while reducing cybersecurity risks and VPN dependency. ### 31. Fast, Reliable Internet Access with Seamless Security Policies **Rating:** 4.0/5.0 stars **Reviewed by:** Fentahun A. | Associate Programmer II, Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Zscaler Internet Access?** I appreciate Zscaler Internet Access for its ability to securely connect users to the internet with minimal latency. The cloud-native approach ensures fast, reliable access to applications while enforcing security policies seamlessly **What do you dislike about Zscaler Internet Access?** While ZIA simplifies security overall, configuring certain advanced policies or customizations can be a bit complex initially, requiring some learning for teams new to cloud-based security. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access addresses several key challenges in modern networking and security. It eliminates the need for backhauling traffic through on-premises appliances, ensuring users are protected from malware, phishing, and data leaks wherever they are. For me, this means I can work securely from any location without worrying about complex VPN setups, and our organization benefits from simplified, centralized security management and faster access to applications ### 32. Centrally Managed Web Firewall with Strong DNS & URL Filtering **Rating:** 4.0/5.0 stars **Reviewed by:** arnab s. | Technical Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Zscaler Internet Access?** web firewall protects from malicious websites, cloud firewall, dns security, webpage url filtering and securing the websites visit in organozation, centrally managed **What do you dislike about Zscaler Internet Access?** sometimes the policy management is difficult and complex management and sometimes the webpage act slow, if browser close then it needs to authenticate everytime **What problems is Zscaler Internet Access solving and how is that benefiting you?** SSo login web filtering and at times one authentication helps to prevent visit unauthorized websites, ms 365 and work apps authentication and secure environment ### 33. Stronger Zero Trust Security with Cloud-Native Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul P. | Sharepoint Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Zscaler Internet Access?** Better security, Zero Trust, No VPN Required for Internet Access, Cloud Native, Consistent Security, SSL Inspection, Data Loss Prevention, Better Visibility **What do you dislike about Zscaler Internet Access?** Internet Speed may reduce, Complex Initial Setup, False Positive, Troubleshooting can be difficult, Premium cost, SSL Certificate management, Dependency on internet connectivity **What problems is Zscaler Internet Access solving and how is that benefiting you?** It solves VPN Bottleneck, High Latency, Expensive firewall Hardware, users are trusted once connected, better user experience, no vpn for internet browesing ### 34. Centralized Policy Control and AI-Driven Threat Protection with Zscaler Internet Access **Rating:** 4.0/5.0 stars **Reviewed by:** Ashfhaq S. | Senior Consultant, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Internet Access?** Best thing of Zscaler Internet access is that it is used for centralized policy control, SSL inspection, URL and application controls, and AI-driven threat protection. **What do you dislike about Zscaler Internet Access?** Switching to Network can cause Reconnecting delays and connection issues sometimes.License is also bit expensive.Soemtimes support is also not provided on priority. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access mainly solves the problem of secure internet and addresses web threat protection, data leakage prevention, and consistent policy enforcement . ### 35. Secure cloud access without complex VPNs **Rating:** 4.0/5.0 stars **Reviewed by:** Andres B. | Consultor SB1, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Zscaler Internet Access?** What I like the most is its cloud security approach, which eliminates the need for complex VPNs and allows secure and fast access to any application. **What do you dislike about Zscaler Internet Access?** What I don't like is that at the beginning it can be very complex, especially in organizations with very complex and customized network configurations. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves problems related to security and internet access in enterprise environments and eliminates dependencies on VPN, and this is a benefit. ### 36. Robust Cloud Security with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed M. | System Administrator **Reviewed Date:** February 03, 2026 **What do you like best about Zscaler Internet Access?** I appreciate the strong security that Zscaler Internet Access provides without slowing down browsing. Features like URL filtering and threat protection stand out, along with its seamless cloud-based deployment that makes it easy to manage and ensures consistent protection for all users, whether on-site or remote. The initial setup was fairly straightforward, and the cloud-based approach made deployment easier than traditional security tools. Additionally, Zscaler Internet Access simplifies management and offers improved performance, which are significant benefits for remote users. **What do you dislike about Zscaler Internet Access?** One area that could be improved in Zscaler Internet Access is the occasional latency during peak times. Sometimes certain websites or applications need additional configuration to work smoothly. Improving the user interface and making troubleshooting more straightforward would also enhance the overall experience. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure web browsing, filtering internet traffic and protecting devices from threats. It improves performance, simplifies management, and offers consistent security for users working remotely or in the office without a traditional VPN. ### 37. Robust Security with Some Latency Concerns **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul K. | Sr Cybersecurity Analyst, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Zscaler Internet Access?** I appreciate the URL Filtering Policies since they allow or block connections based on URL, domain, or IP, offering granular control over websites and reducing the risk of accessing blocked URLs. I also value the Cloud App Control Policies, which help us manage cloud apps like social media and webmail with detailed control, such as allowing view access while blocking upload or download, aiding in data leak prevention. The Firewall Management is another feature I like, as it lets us manage outbound connections at the port, protocol, and application levels without needing hardware appliances. **What do you dislike about Zscaler Internet Access?** Latency across different regions is the only drawback we have. Takes at least 1 to 2 months to implement if you are a global company. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access for centralized web access management to ensure safe and compliant internet traffic. It protects against malicious websites and phishing. URL filtering, cloud app control, and firewall management enhance security and provide granular control, reducing risks and preventing data leaks. ### 38. Strong security, but needs improvement in performance and cost. **Rating:** 4.0/5.0 stars **Reviewed by:** Mohamed E. | Recruitment Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Zscaler Internet Access?** I love that Zscaler Internet Access provides strong security and a fast user experience without complexity, as it thoroughly inspects all traffic, including encrypted traffic. It offers comprehensive protection by enabling direct and fast access to applications from anywhere without the need for traditional complex infrastructure like VPNs and firewalls. This combination of security and speed makes using the product comfortable and efficient. **What do you dislike about Zscaler Internet Access?** Strong in security, but needs improvement in performance, ease of management, and cost. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure browsing, eliminate the complexity of VPNs, and protect data. It provides fast access to applications and enhances security without relying on VPNs or firewalls. ### 39. Easy cloud management but sometimes a slight delay **Rating:** 3.5/5.0 stars **Reviewed by:** Mohamed I. | Information Technology Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Zscaler Internet Access?** I love the ease of management through a single cloud console in Zscaler Internet Access, as it helps me work with my colleagues and control all devices at the company headquarters. **What do you dislike about Zscaler Internet Access?** Sometimes, a slight delay for users in areas far from the nearest Point of Presence (POP) can occur, and the reports may be complex for beginners. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps me with remote work, prevents access to malicious websites, and facilitates management through a single cloud console. This helps me work with my colleagues and control all devices. ### 40. Good for Accessing Websites Abroad, Easy to Download on My Phone **Rating:** 3.5/5.0 stars **Reviewed by:** Ahmed M. | Steel Detailing Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Zscaler Internet Access?** Yes , it’s good in internet access and help me to login much website outside my country then i will be able to download it to my phone. At all it is good **What do you dislike about Zscaler Internet Access?** Some users report slower internet speeds after routing traffic through Zscaler’s cloud proxy. Why it happens: All traffic is inspected and routed through Zscaler data centers SSL inspection adds processing time Misconfigured traffic forwarding rules **What problems is Zscaler Internet Access solving and how is that benefiting you?** All traffic is routed through Zscaler’s cloud for inspection SSL/TLS inspection adds processing delay Poor location-to-datacenter routing can increase latency Effect: Slower downloads Lag in SaaS apps (Microsoft 365, Salesforce, etc.) Video/Zoom jitter ### 41. Robust Security with Setup Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Saif dinne b. | Junior System Administrator **Reviewed Date:** November 12, 2025 **What do you like best about Zscaler Internet Access?** I love using Zscaler Internet Access because it is cloud-native and provides an easy internet access solution. The implementation of zero trust security principles really stands out to me, and it makes me feel secure while working online. It effectively protects me and my data, ensuring a safe endpoint experience. Additionally, it excels in safeguarding my remote workflow by keeping me secure from unprotected and untrustworthy websites, such as those only using HTTP. This service is also instrumental in compliance and data leakage protection, which is crucial for my work. The aspect of having protection everywhere is incredibly valuable, as it provides a sense of security no matter where I am working. **What do you dislike about Zscaler Internet Access?** The initial setup of Zscaler Internet Access is a bit complicated for beginners, indicating a need for a more user-friendly initial setup process. Additionally, there are latency issues experienced over certain regions, which can affect the performance, especially when used with teams. This can lead to complaints from team members about the latency in service. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure remote workflows, protect against unsafe websites, and ensure data compliance while benefiting from its cloud-native, zero trust security model. ### 42. Zscaler Internet Access providing great security functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Sahil G. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about Zscaler Internet Access?** ZIA is secure and inspects traffic inline so we dont need any hardware proxies or infrastructure to manage the security for our services. The AI powered capabilities and dashboard is great for visualization, monitoring and alerting. It is easy to use and we can use it at scale. **What do you dislike about Zscaler Internet Access?** The product can be complex to understand and the learning curve is bit more.Customer support is also not the best and it can take several conversations to resolve some issues.There can also be security concerns with routing confidential traffic through a third party service like ZIA **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA provides secure connectivity to users at all times from any location through a cloud based access solution.The secure web gateways allow for easy routing enforcing zero-trust security policies on all internet traffic, regardless of user location. It is benefiting us as it now no longer need complex hardware proxies and can redirect network traffic through ZIA, providing centralized management of internet traffic. It has good security features such as secure web gateway, cloud access security broker, data loss prevention, firewall, threat detection, and SSL inspection. ### 43. Zscaler in focus: Security at scale or complexity at cost **Rating:** 4.0/5.0 stars **Reviewed by:** Harsh S. | Senior Associate, Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Zscaler Internet Access?** Best thing about zcaler which i like is the ease of use and no specific need of deploying or managing appliances which makes it suitable for an organization with any type of workforce, it being remote, offsite or in office. It is also a full stack of internet security offering an ecosystem advantage **What do you dislike about Zscaler Internet Access?** Worst thing about zcaler as a user is that whenever we switch from work from home to in office or change networks anytime, it takes a long time to reconnect or it simply does'nt connect to network, because of which multiple diagnostic steps has to be taken. **What problems is Zscaler Internet Access solving and how is that benefiting you?** 1. Secure internet access which keeps our data safe and prevent from connecting to unsafe networks 2. Different layer of security at different work environments. ex work from home, in office, off site etc 3. Ease of use as a user not in cybersecurity, the diagnostic steps although lenghty are easy to fix ourselves with some minor fixes rather than dependening on the it team ### 44. Effective Data Protection and User Control with Zscaler **Rating:** 4.0/5.0 stars **Reviewed by:** saba b. | Support, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** well, in our organization data protection is very important and with Zscaler makes it possible with not much effort. also one big advantage it has is control it provides. user activity can be monitored quite clearly. this helps avoid lot of misunderstandings. **What do you dislike about Zscaler Internet Access?** okay so there isn't really much to say but I still got few things to point out. first is it's use. it can be a little complex for some people(at first it was for me). also I remember how hard it was initial setup. I remember my colleagues getting little frustrated. but in the end everything resolved. **What problems is Zscaler Internet Access solving and how is that benefiting you?** well, as I sad most beneficial is that it provides security. before Zscaler my organization were using basic VPNs which were complicated and not very affective. also i remember before Zscaler me and my colleagues had a problems working from home or when we were out of city, but that problems seems to be solved with Zscaler. ### 45. Flexible and Reliable Internet Control **Rating:** 4.0/5.0 stars **Reviewed by:** Kilani t. **Reviewed Date:** February 19, 2026 **What do you like best about Zscaler Internet Access?** I like that Zscaler Internet Access is flexible in blocking. I also value the cloud application control feature. **What do you dislike about Zscaler Internet Access?** The initial setup of Zscaler Internet Access was rated 5 out of 10, indicating it might not be the easiest to set up. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to control internet access for remote users. It's flexible in blocking, making it effective as a firewall installed at the endpoint. ### 46. Zscaler Internet Access - Review **Rating:** 3.5/5.0 stars **Reviewed by:** Sonika T. | Sr.Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Zscaler Internet Access?** I used this to replace traditional data security methods, and found that its direct-to-cloud approach offers improved performance. It provides strong protection against malicious activities, and I also noticed that deployments are faster and more efficient. **What do you dislike about Zscaler Internet Access?** This product is quite complex to use and requires a significant amount of training. The initial setup, including configuration, policy definition, and implementation, is very time-consuming. Additionally, the documentation is not very good, which makes the process even more challenging. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The deployment process involves minimal or no hardware interference, which I find very efficient. The secure direct-to-cloud approach ensures that the entire process is protected. My important private data remains safe, and I have not experienced any data leaks. ### 47. Should try with Secure Product Zscaler Internet Access **Rating:** 4.0/5.0 stars **Reviewed by:** Soe Moe T. | System Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** The simplified and flexible implementation process of Zscaler Internet Access is what I enjoy most about it, particularly in distributed or hybrid environments. As an implementation engineer, I value how ZIA's transition to a cloud-native, proxy-based model removes the hassle of setting up and maintaining conventional security appliances. **What do you dislike about Zscaler Internet Access?** I don't have much about Zscaler Internet Access. It could further improve by adding more improve advanced security features.Sometimes it slows down browsing or causes delays when loading websites. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves issues like unsafe internet access, data leaks, and cyber threats by moving security to the cloud. This gives me faster and safer browsing and access to online resources from anywhere, without worrying about attacks or data exposure. ### 48. Proxy on cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2022 **What do you like best about Zscaler Internet Access?** Best cloud proxy solution currently in the market, easy to deploy easy to configure, friendly user interface. Detection engine in zscaler has helped detect critical websites that can be harmful **What do you dislike about Zscaler Internet Access?** While there are occasional performance or connectivity issues with the Zscaler client, these instances are relatively infrequent and typically resolved quickly. Beyond that, there is very little to criticize about the solution. Its security capabilities, ease of management, and overall reliability make it a strong choice for organizations looking to enhance their cloud-based protection without adding operational complexity. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The solution provides comprehensive visibility into user traffic, helping security teams better understand access patterns and potential risks. It also offers flexible and granular policy configuration options, enabling organizations to easily create or modify rules based on evolving business and security requirements. This level of control ensures that user access remains both secure and aligned with compliance standards ### 49. Effortless to Use and User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Zscaler Internet Access?** As a long-term supplier for a major global corporation, we use Zscaler Private Access (ZPA) daily to access their internal tools and environments. The experience is a quantum leap over the traditional VPN access we use with other clients. **What do you dislike about Zscaler Internet Access?** While the daily use is smooth, when a problem does occur, it's a real pain point, especially for external users who don't have visibility into the client's internal network. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Instead of granting me broad network access Zscaler allows my client to give me least-privilege access directly to the few specific applications I need to do my job. ### 50. Cloud-Native Security with Advanced Threat Protection—No Hardware Hassles **Rating:** 4.0/5.0 stars **Reviewed by:** Sachin Y. | Network Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2025 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access is liked because of advanced features such as Cloud-Native architecture no hardware or appliances to manage or patch & Advanced threat protection via SSL decryption, sandboxing and DLP rules. **What do you dislike about Zscaler Internet Access?** There are not many things to dislike about this product but few of them are complex troubleshooting, SLL encryption break the application and Licensing & pricing is confusing. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access is helping us achieving Legacy Network Security Architectures, Distributed Workforce + Cloud Apps and Cost, complexity and Scalability. ## Zscaler Internet Access Discussions - [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) - 2 comments - [View Zscaler Internet Access pricing details and edition comparison](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A33%3A02+-0500&secure%5Bsession_id%5D=3298e33c-95ba-40b4-9722-c29d8645a777&secure%5Btoken%5D=295fa326d3b315a667990b1dc5add0bbbe37b0c4e3f05b830bd6c5cf267fa9d4&format=llm_user) ## Zscaler Internet Access Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure AD Attributes for Jira](https://www.g2.com/products/azure-ad-attributes-for-jira/reviews) - [Azure AD Notifications](https://www.g2.com/products/azure-ad-notifications/reviews) - [Bold BI](https://www.g2.com/products/bold-bi/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Greenway Health Patient Portal](https://www.g2.com/products/greenway-health-patient-portal/reviews) - [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender XDR](https://www.g2.com/products/microsoft-defender-xdr/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [ObjectPrint Cloud](https://www.g2.com/products/objectprint-cloud/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [Red Canary](https://www.g2.com/products/red-canary/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Snyk](https://www.g2.com/products/snyk/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) ## Zscaler Internet Access Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Sandbox** - Sandbox **Administration** - Data Management - Incident Logs - Reporting - Workflow Management - Remediation Management - User Management - Configuration Management - Data Storage Management - Policy Management - Compliance Management - Web Threat Management - Incident Management **Administration** - Policy Management - Logging and Reporting - Application Gateway - Concurrent Sessions - Uptime Reporting - Web Traffic Reporting - Compliance Management - Access Management - Incident Management - Audit Management - Remote Monitoring & Management **Administration** - Network Segmentation - Scalability - Global Access **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Identity and Access Management - Zero Trust Platforms** - Single sign-on (SSO) - Multi-factor authentication (MFA) - Role-based access control (RBAC) - Identity federation **Agentic AI - Firewall Software** - Autonomous Task Execution - Adaptive Learning - AI/Machine Learning **Components - Secure Service Edge (SSE)** - Secure Web Gateway (SWG) - Firewall as a Service - Zero Trust Network Access (ZTNA) - Cloud Access Security Broker (CASB) **Model Protection - AI Security Solutions** - Input Hardening - Input/Output Inspection - Integrity Monitoring - Model Access Control **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Evaluation** - Malware Evaluation - Automatic Submission - Automatic Evaluation - Malware Probability Scores **Governance** - Access Control - Compliance - Data Visibility - Access Controls/Permissions **Functionality** - Virtual Private Network (VPN) - Antivirus - URL Filtering - Availability - IP Filtering - Content Filtering **Protection** - Policy Enforcement - Security Audit - Access Control - User Authentication **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security - Zero Trust Platforms** - Encryption - Endpoint detection and response (EDR) - Device posture assessment - Micro-segmentation - Zero trust network access (ZTNA) **Artificial Intelligence -Secure Service Edge (SSE)** - Automation - Predictive Capabilities - Real-Time Threat Detection **Runtime Monitoring - AI Security Solutions** - AI Behavior Anomaly Detection - Audit Trail **Security** - Data Security - Data loss Prevention - Real-Time Data - Cloud Application Security - SSL Security **Administration** - Database Management - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection - Real-Time Monitoring **Monitoring** - Load Balancing - Continuous Analysis - Intrusion Prevention - Intrusion Detection - Intrusion Detection System - Intrusion Prevention System **Monitoring** - Compliance Monitoring - Vulnerability Monitoring - Configuration Monitoring - Observability **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Data Security - Zero Trust Platforms** - Data loss prevention (DLP) - Data classification **Agentic AI - Secure Service Edge (SSE)** - Decision Making - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Policy Enforcement and Compliance - AI Security Solutions** - Scalable Governance - Integrations - Shadow AI - Policy‑as‑Code for AI Assets **Additional Functionality** - Personally Identifiable Information Protection - Data Discovery - Behavior Tracking - Remote Wipe - Risk Analysis - Insider Threat Protection - Anti Virus - Whitelisting/Blacklisting - Third-Party Integrations - Watermarking - Generative AI - Security Auditing - API - Ransomware Protection - Multi-Factor Authentication - Automatic Backup - Multi-Device Support - Compliance Tracking - Real-Time Analytics - Secure Data Storage - Data Recovery - Activity Tracking - External Storage Device Blocking - Reporting/Analytics - Audit Trail - File Quarantining - Disaster Recovery - Intellectual Property Protection - Alerts/Escalation - Risk Assessment - Sensitive Data Identification - Real-Time Notifications - Risk Alerts - Data Classification - Data Replication - AI Copilot - File Transfer - HIPAA Compliant **Identity** - SSO - Governance - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Generative AI** - AI Text Summarization - Generative AI **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration **Application Visibility - Zero Trust Platforms** - API support - Application-level controls - Secure application access - User and entity behavior analytics (UEBA) - Continuous monitoring **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Artificial Intelligence - Firewall** - AI Firewall **Reporting and Policies - Zero Trust Platforms** - Policy automation - Regulatory compliance - Cross-platform compatibility - Policy enforcement - Comprehensive reporting **Additional Functionality** - Spam Blocker - Alerts/Escalation - Role-Based Permissions - Network Monitoring - Visual Analytics - Customizable Reports - Real-Time Analytics - Reporting & Statistics - Anti Spam - Activity Dashboard - Real-Time Monitoring - Real-Time Notifications - Activity Tracking - Hardware Integration - Summary Reports - Alerts/Notifications - Access Controls/Permissions - Real-Time Data - Server Monitoring - Two-Factor Authentication - Log Access - Reporting/Analytics - Multi-Location - SSL Security - Behavior Tracking - AI Copilot - API - Event Logs - Vulnerability Scanning - Risk Alerts - Single Sign On - Dashboard Creation - Monitoring **Agentic AI - Zero Trust Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Zscaler Internet Access Alternatives - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (223 reviews) - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 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