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Yellow Tokens Media

Yellow Tokens Demo - Action Plans
The platform delivers both weekly and monthly action plans built from customer feedback. Weekly plans provide quick tactical initiatives, while monthly plans recommend strategic, mid-term improvements to drive sustainable results.
Yellow Tokens Demo - Centralized Customer Feedback
Consolidates all feedback collected from a project, showing raw comments from your company and competitors. Gain a unified view of customer sentiment across multiple sources.
Yellow Tokens Demo - Automated SWOT Analysis
AI-powered SWOT built from customer feedback. Identify your strengths, weaknesses, and uncover competitor opportunities and threats to guide strategic decisions.
Yellow Tokens Demo - Company Main Topics Dashboard
Visualize customer feedback main topics by company in a color-coded table. Track how often each theme is mentioned to uncover strengths and pain points across your company and competitors.
Yellow Tokens Demo - CSAT by Social Media Channel
Customer satisfaction scores across social networks for your company and competitors. Compare performance per channel and spot opportunities to improve engagement.
Yellow Tokens Demo - NPS Benchmarking
Net Promoter Score charts for all companies in the project. Track customer loyalty and compare your NPS with industry competitors.
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Yellow Tokens Reviews (2)

Reviews

Yellow Tokens Reviews (2)

4.8
2 reviews

Pros & Cons

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Victor M.
VM
Consultor de Inovação
Enterprise (> 1000 emp.)
"Good for understanding what to do in practice with feedback data, but it could have other channels."
What do you like best about Yellow Tokens?

The part of the action plan is good. It helps me have a list of actions I must execute based on all the feedback data. Some actions could be more detailed, but overall it is good and helps a lot. Review collected by and hosted on G2.com.

What do you dislike about Yellow Tokens?

Some channels are missing. It would also be necessary to have integration with ReclameAqui, for example. The plans are good, but they could be more detailed. Review collected by and hosted on G2.com.

Mariana L.
ML
Especialista de Projetos CX
Mid-Market (51-1000 emp.)
"Market data to help create action plan"
What do you like best about Yellow Tokens?

See customer reviews for the company that I work and my competitors in a single dashboard gives me a much clearer view of the market and help me create the correct actions. Review collected by and hosted on G2.com.

What do you dislike about Yellow Tokens?

It would be great to also pull in reviews from Google Play and the Apple App Store for mobile apps. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Yellow Tokens.

Free Plan

Free
1 User Per Month

Custom Pricing (Flexible)

Pay As You Go
1 Asset Per Month
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Yellow Tokens