XTM Cloud Reviews & Product Details

I like that XTM Cloud is a powerful, flexible, and customizable tool. It allows us to configure it exactly to our needs, managing various file types and workflows, which is crucial as we handle more products and unique cases. I also appreciate the filter templates that let us configure file parsing and the detailed workflow configurations for our unique product workflows. Additionally, I like that our customer success team is very responsive, meeting with us weekly to address any issues. This constant communication gives me confidence that any problems can be resolved effectively. Review collected by and hosted on G2.com.

Sometimes, XTM Cloud isn't as user-friendly as other options. The integration of new features has had a few hiccups as well, making it take longer to get everything in place. Review collected by and hosted on G2.com.

XTM's API is open and free to use. This makes it easier to connect your own systems or customize steps in the localization process. I also like the integration with XTRF, which can be used at no extra cost if you have both systems. Review collected by and hosted on G2.com.

I feel that the UI is somewhat outdated and overall inconsistent. For example, the terminology and translation memory module are completely different. Also, in some parts of the system term A is used, while in other parts it is referred to as term B. Also the functionality of XTM workbench (the translation editor) is somewhat poorer compared to similar tools. For example, selecting multiple segments to do an action on segments is impossible. Review collected by and hosted on G2.com.

Flexibility and cloud-based capabilities. A decently simple editor for translators and good visibility and control of the projects for the PMs. Review collected by and hosted on G2.com.

Certain functions, such as adding terms to the personal dictionary, don’t work as they should. The workbench has a bit of a problem in recognizing verbs, specially in imperative. It's not a dealbreaker by any means, but it means a lot of false positives during the LQA process.

Some tasks regarding archiving or recovering old projects need to be requested to XTM support. Review collected by and hosted on G2.com.

The XTM interface, features, AI capabilities and the great support that is provided by the team. The pricing as well in comparison to other CAT tools Review collected by and hosted on G2.com.

The switch to the new pricing was a little difficult but we were given good discounts and our relationship manager worked with us so I could manage the budget allocated. It would have been better to give us heads up on this change earlier so we would have been better prepared. Review collected by and hosted on G2.com.

The wide range of integrations with tools and systems across the business enables streamlining of operations - without which we would not be able to deliver high-quality localization at the scale and speed we do. Review collected by and hosted on G2.com.

There are almost too many features, sometimes they can be difficult to find in the UI. Review collected by and hosted on G2.com.

What I like best about XTM Cloud is its centralized and efficient translation management, which streamlines complex localization workflows. The platform offers strong automation and workflow customization, saving time and reducing manual effort. Its collaboration features make it easy for teams and translators to work together seamlessly. Overall, it improves productivity and ensures consistency across multilingual content. Review collected by and hosted on G2.com.

One downside of XTM Cloud is its complex and sometimes confusing interface, which can make it hard for new users to learn and use.

The platform can also have issues with usability and workflow, making it take more effort to manage projects smoothly.

Some users report problems with integration and machine translation, which can impact how well the tool works.

Additionally, costs can rise quickly as usage increases, especially for bigger teams. Review collected by and hosted on G2.com.

This is an easy-to-use SaaS application. The UI is fairly straightforward, and performance is generally good, although it can depend on how many other customers are using the application at the same time. Support is amazingly fast, and the onboarding process was the easiest I’ve ever experienced. Review collected by and hosted on G2.com.

XTM offers a lot of add-ons to use, and they can be pretty pricey. That said, if you choose the right ones for your needs, they can deliver a good ROI and help speed up translations. Review collected by and hosted on G2.com.

As an Arabic translator, I have been working with several agencies in the United States that use XTM. I particularly appreciate its strong support for right-to-left languages, as this can be quite problematic on other online platforms. I understand that XTM also supports advanced AI tools such as ChatGPT within its machine translation features. However, I have not yet had the opportunity to try the ChatGPT plugin, as the company I currently work with typically relies on Amazon’s machine translation services. Review collected by and hosted on G2.com.

There is a common issue across most translation tools. When the target text includes both right-to-left characters (such as Arabic letters) and left-to-right characters (such as English letters), the system often becomes confused about the text direction. As a result, it may not correctly determine whether the text should flow from left to right or from right to left. Review collected by and hosted on G2.com.

XTM supports the current MT engines and facilitates workflows combining automated and human steps in a very user-friendly way. Review collected by and hosted on G2.com.

At the moment, we have no special suggestions. Review collected by and hosted on G2.com.

Breadth of functionality. Workflow flexibility. APIs. Customizable, Easy Markup of Do Not translate text. Review collected by and hosted on G2.com.

Inline tags can be very burdensome, sometimes even for documents that seem to be light on formatting.

Having to create a dummy customer and export /import tmx files in order to produce a customized memory.

Issues with the metrics when re-running a file through workflow.

When they make updates it impacts our way of working and their tech support is very unhelpful Review collected by and hosted on G2.com.