XTM Cloud Reviews & Product Details

As an Arabic translator, I have been working with several agencies in the United States that use XTM. I particularly appreciate its strong support for right-to-left languages, as this can be quite problematic on other online platforms. I understand that XTM also supports advanced AI tools such as ChatGPT within its machine translation features. However, I have not yet had the opportunity to try the ChatGPT plugin, as the company I currently work with typically relies on Amazon’s machine translation services. Review collected by and hosted on G2.com.

There is a common issue across most translation tools. When the target text includes both right-to-left characters (such as Arabic letters) and left-to-right characters (such as English letters), the system often becomes confused about the text direction. As a result, it may not correctly determine whether the text should flow from left to right or from right to left. Review collected by and hosted on G2.com.

I’ve been using XTM Cloud for over ten years, and I’ve come to truly appreciate its reliability and clean interface. What I like most are the match functions, which greatly speed up translation and review while clearly identifying variants.

The preview and Excel export options are also extremely useful for proofreading.

Although it’s not the most intuitive or feature-rich CAT tool, its minimalism makes it efficient, and it actually offers more valuable functions than it first appears. Review collected by and hosted on G2.com.

The way filters are applied in XTM Cloud has always seemed confusing to me, and the QA feature can be a bit intrusive when it flags terms that aren’t real errors.

I’d also welcome a refreshed user interface; but please, keep the minimalist design, as it’s one of its greatest strengths! Review collected by and hosted on G2.com.

I like that files can now be managed separately, open and close tasks particularly. The updates in the memories are faster now. Interface is still very friendly and clean, which improves efficiency. Review collected by and hosted on G2.com.

Project analyzing times have improved, however it is quite often that memories are not being picked up correctly. Additionally it would be great to have more detailed information about updates as any changes in settings might have an impact on projects. Finally, I’d like that workbench could be more intuitive for newly onboarded linguists, using more commands or bold letter in the tabs or file names. Review collected by and hosted on G2.com.

You can import/ export translation memories, and asign it to its client's account. Review collected by and hosted on G2.com.

From the linguistic side, they could improve inlines, because sometimes it generates problemas while dounloading target documents. Review collected by and hosted on G2.com.

The first thing would be it integrates easily with multiple CMS and version control systems. The API support is ultimate, it makes easy to automate content exports and imports. Review collected by and hosted on G2.com.

Pricing becomes a concern when users and languages scale up Review collected by and hosted on G2.com.

I love how XTM Cloud makes my translation work extremely easy, especially with its automatic memory service. The ease of using it is fantastic, and the setup process was straightforward. The memory feature is excellent—it recalls repeated words which saves me a lot of time in my translation business. Review collected by and hosted on G2.com.

I don’t like that when I minimize the window in XTM Cloud, it doesn’t automatically adjust the translation view to fit within the smaller window. Review collected by and hosted on G2.com.

The projects overview is a great and easy to use. Setting up projects is easily done and the use of templates for this is really a time-saver. The workflow design is flexible and powerful and I think the majority of use cases can be realized with this. The support is mostly helpful and quick in response and their support setting up templates is good. Their API is extensive, compensating for the lack of native integrations. Review collected by and hosted on G2.com.

Everything related to machine and AI translation is absolutely disastrous. You can merely specify which MTs you can use, but you cannot do much in terms of prompt design, tonality, the use of XTM's own TM and glossary for MT fuzzy completion let alone translation. An AI bot to support translators honing their translation is nowhere near. While other tools heavily invest in this field of functionalities, XTM is incapable of joining this evolution. And this for many years and for what I can tell for the next years to come. It does not offer any sort of cross-language communication on a segment level, only on a project level. The few integrations they offer out of the box are pricey and often not functioning as expected. Some bugs reported months and years ago are still not fixed, heavily affecting our day to day business.

To put the icing on the cake, the pricing increased over the years while they are not able to implement industry standard features in a steady flow. Review collected by and hosted on G2.com.

I find the Workbench to be simple enough to navigate for a user who's not necessarily experienced. It's quite convenient to work with XTM cloud as I do not need to rely on a device or a place and I can be flexible while working. Review collected by and hosted on G2.com.

There are times, when certain functions, such as adding terms to the personal dictionary, doesn't work as it should. The workbench has a bit of a problem in recognizing verbs, specially in imperative. It's not a dealbreaker by any means, but it means a lot of false positives during the LQA process. Review collected by and hosted on G2.com.

Using Rigi helps us improving our localization workflows as it makes us faster, increases the quality of our localization as even external translators are now finally able to localize in context, decreases our workload (one screenshot which is made for all languages - how cool is that?!) and the number of raised queries! I could go on, but I recommend you try it out yourself! ;) But this is only the technical part: Collaborating with the XTM guys is always fun and very nice! 5 out of 5 stars for the support and commitment of everybody working at XTM! Review collected by and hosted on G2.com.

The UI is not always very intuitive, but that is not that much of a problem as you get used to it and you also can ask the XTM guys for help! Review collected by and hosted on G2.com.

XTM makes it possible to manage everything efficiently. I appreciate that we can handle all our various localization workflows in a single platform as our workflows are quite diverse and need significant customization. Additionally, we utilize all the supporting features in XTM, including translation memory management, termbases, and business reporting. Review collected by and hosted on G2.com.

If you don’t have a localization engineer or a highly tech-savvy localization specialist, you may need to depend more on the XTM Support team to fully utilize all the customization features in XTM. The interface can become overwhelming at times because there are so many features in XTM, especially if you are new to it. Review collected by and hosted on G2.com.