A lot of customization is available to set up projects and workflows according to our needs. Support for files and configurations to automate the process. Review collected by and hosted on G2.com.

Requires a lot of fine tuning, features are not always presented in the most intuitive way. Some simple QOL updates would make features much easier to use. Review collected by and hosted on G2.com.

XTM's API is open and free to use. This makes it easier to connect your own systems or customize steps in the localization process. I also like the integration with XTRF, which can be used at no extra cost if you have both systems. Review collected by and hosted on G2.com.

I feel that the UI is somewhat outdated and overall inconsistent. For example, the terminology and translation memory module are completely different. Also, in some parts of the system term A is used, while in other parts it is referred to as term B. Also the functionality of XTM workbench (the translation editor) is somewhat poorer compared to similar tools. For example, selecting multiple segments to do an action on segments is impossible. Review collected by and hosted on G2.com.

Flexibility and cloud-based capabilities. A decently simple editor for translators and good visibility and control of the projects for the PMs. Review collected by and hosted on G2.com.

Certain functions, such as adding terms to the personal dictionary, don’t work as they should. The workbench has a bit of a problem in recognizing verbs, specially in imperative. It's not a dealbreaker by any means, but it means a lot of false positives during the LQA process.

Some tasks regarding archiving or recovering old projects need to be requested to XTM support. Review collected by and hosted on G2.com.

The XTM interface, features, AI capabilities and the great support that is provided by the team. The pricing as well in comparison to other CAT tools Review collected by and hosted on G2.com.

The switch to the new pricing was a little difficult but we were given good discounts and our relationship manager worked with us so I could manage the budget allocated. It would have been better to give us heads up on this change earlier so we would have been better prepared. Review collected by and hosted on G2.com.

What I like best about XTM Cloud is its centralized and efficient translation management, which streamlines complex localization workflows. The platform offers strong automation and workflow customization, saving time and reducing manual effort. Its collaboration features make it easy for teams and translators to work together seamlessly. Overall, it improves productivity and ensures consistency across multilingual content. Review collected by and hosted on G2.com.

One downside of XTM Cloud is its complex and sometimes confusing interface, which can make it hard for new users to learn and use.

The platform can also have issues with usability and workflow, making it take more effort to manage projects smoothly.

Some users report problems with integration and machine translation, which can impact how well the tool works.

Additionally, costs can rise quickly as usage increases, especially for bigger teams. Review collected by and hosted on G2.com.

This is an easy-to-use SaaS application. The UI is fairly straightforward, and performance is generally good, although it can depend on how many other customers are using the application at the same time. Support is amazingly fast, and the onboarding process was the easiest I’ve ever experienced. Review collected by and hosted on G2.com.

XTM offers a lot of add-ons to use, and they can be pretty pricey. That said, if you choose the right ones for your needs, they can deliver a good ROI and help speed up translations. Review collected by and hosted on G2.com.

As an Arabic translator, I have been working with several agencies in the United States that use XTM. I particularly appreciate its strong support for right-to-left languages, as this can be quite problematic on other online platforms. I understand that XTM also supports advanced AI tools such as ChatGPT within its machine translation features. However, I have not yet had the opportunity to try the ChatGPT plugin, as the company I currently work with typically relies on Amazon’s machine translation services. Review collected by and hosted on G2.com.

There is a common issue across most translation tools. When the target text includes both right-to-left characters (such as Arabic letters) and left-to-right characters (such as English letters), the system often becomes confused about the text direction. As a result, it may not correctly determine whether the text should flow from left to right or from right to left. Review collected by and hosted on G2.com.

XTM supports the current MT engines and facilitates workflows combining automated and human steps in a very user-friendly way. Review collected by and hosted on G2.com.

At the moment, we have no special suggestions. Review collected by and hosted on G2.com.

Breadth of functionality. Workflow flexibility. APIs. Customizable, Easy Markup of Do Not translate text. Review collected by and hosted on G2.com.

Inline tags can be very burdensome, sometimes even for documents that seem to be light on formatting.

Having to create a dummy customer and export /import tmx files in order to produce a customized memory.

Issues with the metrics when re-running a file through workflow.

When they make updates it impacts our way of working and their tech support is very unhelpful Review collected by and hosted on G2.com.

I’ve been using XTM Cloud for over ten years, and I’ve come to truly appreciate its reliability and clean interface. What I like most are the match functions, which greatly speed up translation and review while clearly identifying variants.

The preview and Excel export options are also extremely useful for proofreading.

Although it’s not the most intuitive or feature-rich CAT tool, its minimalism makes it efficient, and it actually offers more valuable functions than it first appears. Review collected by and hosted on G2.com.

The way filters are applied in XTM Cloud has always seemed confusing to me, and the QA feature can be a bit intrusive when it flags terms that aren’t real errors.

I’d also welcome a refreshed user interface; but please, keep the minimalist design, as it’s one of its greatest strengths! Review collected by and hosted on G2.com.