XTM Cloud Reviews & Product Details

What is XTM? XTM International is an omnichannel translation platform built to help global businesses scale with speed, precision, and cost-efficiency. Headquartered in the UK and trusted by localization teams in 160+ countries, XTM serves over 170,000 active users worldwide. The XTM platform brings together five powerful solutions — XTM Cloud (translation management), XTRF (business and project management), Rigi (preview-first software localization), Transifex (developer-first localization), and Video Creation Cloud (video automation) — to deliver a single, integrated platform for managing every aspect of localization. Designed to support omnichannel content delivery across websites, apps, software, documentation, and multimedia, XTM helps organizations reduce translation turnaround time, improve quality, and automate manual workflows at scale. Key capabilities include: - AI-powered tools like Intelligent Score (automated translation quality scoring), Language Guard (harmful language detection), and SmartContext (brand-consistent AI translation) - Advanced translation memory with smart matching, subsegment recall, and TM prioritization to maximize reuse and reduce cost - Visual context enabling linguists to translate in-context with live previews, reducing review cycles and post-editing - Workflow automation to eliminate repetitive project tasks and enable seamless handoffs across teams - Scalable integrations, with 50+ pre-built connectors including Adobe Experience Manager, Figma, Zendesk, salesforce, Sitecore, and GitHub XTM also includes multilingual terminology management, AI-driven analytics, real-time collaboration tools, and support for 880+ languages. It’s a translation management solution built to adapt to any content type or team structure — whether you're localizing marketing documents, product UIs, support content, or websites. By centralizing and automating both project-based and continuous localization, XTM helps enterprises accelerate time to market, improve translation quality, and generate greater ROI from their global expansion efforts — all from a single, unified translation platform.

Product Website

Seller

XTM International

Discussions

XTM Cloud Community

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Product Description

XTM is the complete translation solution for enterprises, LSPs and freelance translators. The system stores all linguistic assets and project data centrally, allowing users to collaborate on translation tasks, leveraging translation memory and terminology in real time.

Overview by

Grace Cowan

Pricing

Pricing provided by XTM Cloud.

Free Trial

5 Users

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XTM Cloud Integrations

(16)

Verified by XTM Cloud

XTM Cloud Media

Official Downloads

(1)

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G2 reviews are authentic and verified.

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Verified User in Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

4/28/2023

"Generally quite straightforward"

3.5/5

What do you like best about XTM Cloud?

The reports are very helpful in being able to see when a project has been opened. Being able to change the workflow is also useful Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The segmentation can cause some issues for our translators Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear XTM Cloud user,

Thanks a lot for your review!

I'm really glad you're enjoying our reporting features, workflow capabilities, and vendor-neutral platform!

Thank you again,

Melissa at XTM

Cindy D.

Mid-Market (51-1000 emp.)

5/1/2023

"Easy to use"

4.5/5

What do you like best about XTM Cloud?

I like how you can see the work in progress Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Sometimes the translators don't see the project on there side to begin the translation. Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear XTM Cloud user,

Thank you for your review!

I'm glad to see XTM Cloud makes it easier for you to manage your translations as well as vendors. Re the issue you raised - have you brought this up with support or your main point of contact at XTM?

Thanks again,

Melissa at XTM

Guille B.

Traductor Principal

Enterprise (> 1000 emp.)

12/17/2021

"Great experience"

5/5

What do you like best about XTM Cloud?

Using and implementing XTM in our work helped us to improve the content that we deliver to our clients. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Not knowing when big projects will be ready to start translation Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear Giulia,

Thank you so much for this 5 star review!!

We're incredibly grateful.

Thank you again,

Melissa at XTM International

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

5/18/2023

"Good"

4/5

What do you like best about XTM Cloud?

What I like about the XTM cloud is it's simple, plain, and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The downsides are that it's really slow at times, and more importantly, the spellcheck is weak and hard to use. It would be best if you introduced a new proper spellcheck. Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear XTM Cloud user,

Thank you for your feedback, I appreciate your positive comments about XTM's simplicity and user-friendly interface, and the fact that you can organize all your translation projects easily.

I understand your concern about the spellcheck feature and its usability. I appreciate your suggestion for a new and improved spellcheck, and we'll take it into consideration for future enhancements - don't hesitate to this to the XTM Wish List!

Thank you again,

Melissa at XTM

Verified User in Translation and Localization

Mid-Market (51-1000 emp.)

3/12/2023

"Past 5 years we have been using this survives, lot of automated features and easy GUI."

4.5/5

What do you like best about XTM Cloud?

XTM GUI is as easy as understanding smooth services specifications, XTM support is good. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

As of now i haven't faced dislike thing but my request is please resolve the issue on time. Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear Shashi,

Thank you for your review!

I'm glad you've been enjoying XTM Cloud for 5 years already, and that you find it easy to use.

I understand support is really important for you, and I can confirm that our team is always working hard to provide the highest level of service.

Thank you again,

Melissa at XTM

Ezequiel M.

Senior Language Specialist

Small-Business (50 or fewer emp.)

12/14/2022

"Very good CAT tool that needs some minor fixes"

4.5/5

What do you like best about XTM Cloud?

I like the Visual preview feature and the possibility to download several formats. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

I don't like that a hidden characters feature is not enabled and that login sessions tend to close very frequently (mainly without any apparent reason). Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear Ezequiel,

Thank you for your review!

I also love the visual mode so I'm pleased to hear you enjoy using it - and that the CAT tool enables you to deliver consistent, high-quality content!

Would you mind raising a ticket about being logged out? That way our team can look into fixing it for you, as this should not happen.

Thank you again!

Melissa at XTM International

Stefan L.

Team Leader of Translation and Terminology

Enterprise (> 1000 emp.)

7/20/2022

"Great features, severe flaws in implementation"

3.5/5

What do you like best about XTM Cloud?

Fully featured TMS, will cover most of your use cases. Great for synchronized reviews of translations, very good alignment function that comes in handy, specific workflows depending on the target language, etc. Everything else really solid. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The major flaw was in the implementation of our needed automatic order creation using their Bridge: What was promised, was not delivered. 5 months of "it´s going to work next week" have gone by now

UI feels like out of the 2000s, takes time to get used to, not as flashy (even though I wouldn´t consider that a major flaw) as the competitors. Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Hi Stefan,

I really appreciate you taking the time to leave us a review! I'm glad XTM Cloud covers most of your use cases and that you enjoy our features.

I apologize about the delay in getting the Bridge automation - our team are working as fast as they can to resolve this! Also, I can confirm that we are revamping the UI step by step - after Workbench, we redesigned the Filter templates and you will soon see that everything we add will follow the latest front-end standards and UX best practices :)

Thanks again,

Melissa at XTM International

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

12/14/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Routine actions take longer because they require several clicks and UI could be more intuitive."

3/5

What do you like best about XTM Cloud?

The possibility of unifying actions in one platform (queries, references, LQA feedback and arbitration, etc.). Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The strings filter is not intuitive and requires several clicks; the export of xliff files is also not intuitive and requires several clicks. The QA feature is not very helpful because there are several false positives and it is not reliable; the search and replace is not reliable, and often it is necessary to use external tools to make sure errors are identified. Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear XTM Cloud user,

Thank you for your review - nice to hear you're using XTM Cloud to get everything unified and centralized!

We're currently updating our UI, as we know it needs a little refresh - soon you'll see that each module is getting updated, one step at a time :)

Have you raised a support ticket about the QA feature? That way we can look into this further for you.

Thank you again,

Melissa at XTM International

Verified User in E-Learning

Mid-Market (51-1000 emp.)

2/22/2023

"Project creation"

4/5

What do you like best about XTM Cloud?

The flexibility for things like changing workflows or assigning different LSPs/translators. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The TM and the term base are very simplistic and could use some work. For example, I'd like to be able to add strings to a TM without having to import. Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear XTM Cloud user,

Thanks a lot for your review!

I'm really glad you're enjoying using our workflows.

Your TM should automatically get updated without you needing to do any imports - could you please reach out to your XTM representative so we can look into this for you?

Let me know if I can help further!

Thank you again,

Melissa at XTM International

Kiran U.

Sr. Creative Copywriter

Enterprise (> 1000 emp.)

12/19/2022

"Handy software with Google plugins"

3.5/5

What do you like best about XTM Cloud?

I really like the integration with other software I'm using such as Google docs/sheets. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Sometimes translations are slow to pull into spreadsheets. There could be a UI element that sets expectations. Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear Kiran,

Wow, 12+ languages is a lot to manage! I'm pleased XTM Cloud is enabling you to do that so you can reach your global users.

Sounds like you're making the most of our integrations, which is great!

As we're improving our UI, setting up clear expectations is definitely something we'll look into - thank you for raising it.

Thanks again,

Melissa at XTM International