Compare Smartling and XTM Cloud 
At a Glance
Market Segments
Small-Business (48.7% of reviews)
Small-Business (37.7% of reviews)
Entry-Level Pricing
Free Per Year
Free Trial 5 Users
Smartling
Star Rating
(682)4.4 out of 5
Market Segments
Small-Business (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Browse all 2 pricing plansXTM Cloud
Star Rating
(142)4.3 out of 5
Market Segments
Small-Business (37.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartling excels in overall user satisfaction, boasting a significantly higher G2 Score compared to XTM Cloud. Users appreciate its ease of use and the variety of features available, which streamline the translation process and enhance collaboration.
- Users say that Smartling's cloud-based platform is particularly beneficial for accessibility and security, allowing teams to easily share and manage projects. The configurable workflows are highlighted as a standout feature, making it easier to handle complex translation tasks.
- Reviewers mention that XTM Cloud has a reliable and clean interface, which they have come to appreciate over years of use. However, while it offers solid functionality, it does not match the overall satisfaction levels reported by Smartling users.
- According to verified reviews, Smartling's implementation process is praised for its quick onboarding and intuitive setup, making it easier for new users to get started. In contrast, XTM Cloud users have noted some challenges with setup, indicating a less streamlined experience.
- Users highlight Smartling's superior support quality, with many mentioning quick resolutions to queries and effective communication with project managers. XTM Cloud, while reliable, has received lower ratings in support, suggesting room for improvement in this area.
- Reviewers appreciate XTM Cloud's integration capabilities with various CMS and version control systems, which facilitate automation of content exports and imports. However, Smartling's comprehensive feature set and user-friendly interface often lead to a more favorable day-to-day experience for translation teams.
Pricing
Entry-Level Pricing
Smartling
Core
Free
Per Year
Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/
- Professional Language Services
- Unlimited Projects
- Visual Context
XTM Cloud
Free Trial
Free Trial
5 Users
- Full access to all XTM features for 30 days
Free Trial
Smartling
No trial information availableXTM Cloud
Free Trial is available
Ratings
Meets Requirements
8.8
570
8.5
109
Ease of Use
8.6
581
8.3
110
Ease of Setup
8.7
402
7.6
82
Ease of Admin
8.4
213
8.0
68
Quality of Support
9.0
522
8.4
102
Has the product been a good partner in doing business?
9.1
213
8.4
65
Product Direction (% positive)
8.2
553
8.5
99
Features by Category
Collaboration
Not enough data
7.9
34
Not enough data
8.6
35
Not enough data
8.9
37
Automation
Not enough data
8.4
36
Not enough data
7.5
35
Not enough data
8.3
35
Translation Support
7.5
199
Not enough data
8.5
202
Not enough data
8.0
198
Not enough data
7.1
173
Not enough data
6.8
156
Not enough data
Visitor Customization
6.9
154
Not enough data
7.2
158
Not enough data
7.3
156
Not enough data
7.1
156
Not enough data
Generative AI
6.4
88
Not enough data
6.0
85
Not enough data
Client Tools
8.3
216
6.8
52
8.4
234
7.6
59
8.5
227
7.8
69
8.5
244
|
Verified
8.3
71
Translation Tools
8.5
289
|
Verified
8.3
73
8.7
288
|
Verified
8.3
68
8.5
263
|
Verified
8.7
71
8.4
258
|
Verified
8.7
71
8.5
283
|
Verified
7.6
65
8.4
284
|
Verified
8.0
67
Generative AI
7.4
143
7.1
7
Agentic AI - Translation Management
7.8
100
Not enough data
8.0
102
Not enough data
Translation Memory
Not enough data
8.5
49
Not enough data
7.7
52
Machine Translation
Not enough data
7.7
42
Not enough data
7.1
36
Translation Options
Not enough data
Feature Not Available
Not enough data
8.4
46
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartling and XTM Cloud are categorized as Translation Management
Unique Categories
Smartling is categorized as Website Translation Tools
XTM Cloud is categorized as Computer-Assisted Translation and Software Localization Tools
Reviews
Reviewers' Company Size
Smartling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
XTM Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Translation and Localization
36.2%
Computer Software
11.7%
Information Technology and Services
9.2%
Financial Services
4.1%
Marketing and Advertising
3.6%
Other
35.1%
Translation and Localization
33.3%
Computer Software
8.7%
Information Technology and Services
7.2%
Retail
3.6%
E-Learning
2.9%
Other
44.2%
Alternatives
Discussions
How can I upload glossaries from other projects and/or platforms into the Smartling TM?
1 Comment
AD
They need to be in the format of the template but you should be able to do that near the linguistic assets once you are in that menu Read more
Can the software/service be validated?
1 Comment
JC
Hi Rafael —Smartling supports translation review, QA, etc. via a 'validation' step within a translation workflow.
We also have a number of compliance...Read more
Who are your translators?
1 Comment
Official Response from Smartling
Smartling collaborates with a team of highly curated professional linguists that are located in the country of the languages they service. The linguists are...Read more
What is XTM International?
1 Comment
VR
A software company offering top-notch CAT SaaS solutionsRead more
XTM Cloud has no more discussions with answers
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