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At a Glance
Market Segments
Small-Business (50.1% of reviews)
Small-Business (37.0% of reviews)
Entry-Level Pricing
Free Per Year
Free Trial 5 Users
Smartling
Star Rating
(656)4.5 out of 5
Market Segments
Small-Business (50.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Browse all 2 pricing plansXTM Cloud
Star Rating
(139)4.3 out of 5
Market Segments
Small-Business (37.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartling excels in Quality of Support, scoring 9.0 compared to XTM Cloud's 8.4. Reviewers mention that Smartling's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Smartling has a slight edge in Ease of Setup, with a score of 8.4 versus XTM Cloud's 7.6. Users say that Smartling's onboarding process is straightforward, allowing teams to get started without extensive training.
- Users on G2 highlight Smartling's superior Billing and Invoicing capabilities, scoring 7.8 compared to XTM Cloud's 6.7. Reviewers say that Smartling offers more flexible billing options, which simplifies financial management for users.
- G2 users report that Smartling's Client Management features are robust, scoring 8.4 against XTM Cloud's 7.9. Reviewers mention that Smartling provides better tools for tracking client interactions and managing projects effectively.
- Reviewers mention that both products perform similarly in Resource Management, with both scoring 8.4. However, users say that Smartling's interface is more intuitive, making it easier to allocate resources efficiently.
- Users say that Smartling's AI Text Generation feature, scoring 8.0, is more effective than XTM Cloud's 7.7. Reviewers mention that Smartling's AI capabilities produce higher quality translations, enhancing overall productivity.
Pricing
Entry-Level Pricing
Smartling
Core
Free
Per Year
Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/
- Professional Language Services
- Unlimited Projects
- Visual Context
XTM Cloud
Free Trial
Free Trial
5 Users
- Full access to all XTM features for 30 days
Free Trial
Smartling
No trial information availableXTM Cloud
Free Trial is available
Ratings
Meets Requirements
8.8
554
8.5
106
Ease of Use
8.7
564
8.3
107
Ease of Setup
8.7
386
7.6
79
Ease of Admin
8.4
210
8.0
68
Quality of Support
9.1
506
8.4
99
Has the product been a good partner in doing business?
9.1
210
8.4
65
Product Direction (% positive)
8.3
539
8.5
96
Features by Category
Collaboration
Not enough data
7.9
34
Not enough data
8.6
35
Not enough data
8.9
37
Automation
Not enough data
8.4
36
Not enough data
7.5
35
Not enough data
8.3
35
Translation Support
7.5
196
Not enough data
8.5
200
Not enough data
8.0
199
Not enough data
7.1
174
Not enough data
6.8
157
Not enough data
Visitor Customization
6.9
155
Not enough data
7.2
159
Not enough data
7.3
156
Not enough data
7.1
157
Not enough data
Generative AI
6.5
89
Not enough data
6.1
86
Not enough data
Client Tools
8.3
217
6.8
51
8.4
232
7.6
59
8.5
228
7.8
69
8.5
244
|
Verified
8.3
71
Translation Tools
8.5
283
|
Verified
8.4
72
8.7
287
|
Verified
8.3
68
8.5
263
|
Verified
8.7
71
8.4
255
|
Verified
8.6
70
8.5
281
|
Verified
7.6
65
8.5
279
|
Verified
8.0
67
Generative AI
7.5
141
6.7
6
Agentic AI - Translation Management
7.8
101
Not enough data
8.0
103
Not enough data
Translation Memory
Not enough data
8.5
49
Not enough data
7.7
52
Machine Translation
Not enough data
7.7
42
Not enough data
7.1
36
Translation Options
Not enough data
Feature Not Available
Not enough data
8.4
46
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartling and XTM Cloud are categorized as Translation Management
Unique Categories
Smartling is categorized as Website Translation Tools
XTM Cloud is categorized as Computer-Assisted Translation and Software Localization Tools
Reviews
Reviewers' Company Size
Smartling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
XTM Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Translation and Localization
37.2%
Computer Software
11.2%
Information Technology and Services
9.4%
Financial Services
3.7%
Marketing and Advertising
3.6%
Other
34.8%
Translation and Localization
33.3%
Computer Software
8.9%
Information Technology and Services
6.7%
Retail
3.7%
Medical Devices
3.0%
Other
44.4%
Alternatives
Discussions
Who is Smartling?
1 Comment
Official Response from Smartling
Smartling offers an end-to-end translation management solution that uses data and technology to provide positive translation outcomes. Our offerings include:...Read more
What are all of the content types that Smartling can help me translate?
1 Comment
Official Response from Smartling
Smartling’s solution enables brands to quickly and cost-effectively launch multilingual digital content across websites, web apps, mobile apps, and business...Read more
Why should I implement a Translation Technology Solution?
1 Comment
Official Response from Smartling
Many global companies reach a point where their old translation process simply does not meet today’s needs. They experience missed delivery dates, poor or...Read more
What is XTM International?
1 Comment
VR
A software company offering top-notch CAT SaaS solutionsRead more
XTM Cloud has no more discussions with answers
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