XTM Cloud Reviews & Product Details

What is XTM? XTM International is an omnichannel translation platform built to help global businesses scale with speed, precision, and cost-efficiency. Headquartered in the UK and trusted by localization teams in 160+ countries, XTM serves over 170,000 active users worldwide. The XTM platform brings together five powerful solutions — XTM Cloud (translation management), XTRF (business and project management), Rigi (preview-first software localization), Transifex (developer-first localization), and Video Creation Cloud (video automation) — to deliver a single, integrated platform for managing every aspect of localization. Designed to support omnichannel content delivery across websites, apps, software, documentation, and multimedia, XTM helps organizations reduce translation turnaround time, improve quality, and automate manual workflows at scale. Key capabilities include: - AI-powered tools like Intelligent Score (automated translation quality scoring), Language Guard (harmful language detection), and SmartContext (brand-consistent AI translation) - Advanced translation memory with smart matching, subsegment recall, and TM prioritization to maximize reuse and reduce cost - Visual context enabling linguists to translate in-context with live previews, reducing review cycles and post-editing - Workflow automation to eliminate repetitive project tasks and enable seamless handoffs across teams - Scalable integrations, with 50+ pre-built connectors including Adobe Experience Manager, Figma, Zendesk, salesforce, Sitecore, and GitHub XTM also includes multilingual terminology management, AI-driven analytics, real-time collaboration tools, and support for 880+ languages. It’s a translation management solution built to adapt to any content type or team structure — whether you're localizing marketing documents, product UIs, support content, or websites. By centralizing and automating both project-based and continuous localization, XTM helps enterprises accelerate time to market, improve translation quality, and generate greater ROI from their global expansion efforts — all from a single, unified translation platform.

Product Website

Seller

XTM International

Discussions

XTM Cloud Community

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Product Description

XTM is the complete translation solution for enterprises, LSPs and freelance translators. The system stores all linguistic assets and project data centrally, allowing users to collaborate on translation tasks, leveraging translation memory and terminology in real time.

Overview by

Grace Cowan

Pricing

Pricing provided by XTM Cloud.

Free Trial

5 Users

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XTM Cloud Integrations

(16)

Verified by XTM Cloud

XTM Cloud Media

Official Downloads

(1)

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G2 reviews are authentic and verified.

Here's how.

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

2/20/2025

"XTRF is very useful platform for the translation company"

4/5

What do you like best about XTM Cloud?

There are many benefits to using XTRF for managing the translation company's organization. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Here in Jajan, a few translation companies are using XTRF. Review collected by and hosted on G2.com.

Lauris Z.

Operations Manager.

Small-Business (50 or fewer emp.)

2/26/2025

"All in one Solution."

4.5/5

What do you like best about XTM Cloud?

Great price/performance. Although quite expensive, gives great value for investment. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Quite advanced toole. takes some time to learn all the features. Review collected by and hosted on G2.com.

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

1/12/2023

"XTM Review"

4.5/5

What do you like best about XTM Cloud?

XTM cloud support has been really helpful. The account manager as well is super helpful and professional Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The license cost is a quite high and if we need more license this will be a concern. Review collected by and hosted on G2.com.

Response from Melissa Favre-Lorraine of XTM Cloud

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Dear XTM Cloud user,

Thank you so much for your review - it's great to hear you've enjoyed working with our support team and that XTM Cloud enables your to automate your localization workflow!

I'm sorry to hear the license cost may be an issue. As they are floating licenses, I hope they enable you to make the most of your investment!

Thanks again,

Melissa

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

2/20/2025

"Efficient fast cost-effective timesaving"

5/5

What do you like best about XTM Cloud?

Money saving, efficiency in project managing, faster in translation tasks Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Complicated process in integrating openAI, very limited features on XTM mobile application especially the account renewal feature. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

6/11/2024

"Too complex, too expensive"

1.5/5

What do you like best about XTM Cloud?

Feature rich, and traditional TM management and cleanup. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Poor, very poor customer support. Our CTO was put in touch with a ex translator that might have knows XTM from the point of view of a translator but he had no clue on how to customise the system to parse come of the string content correctly. Advance communication with support was a pain.

Too expensive for our use.

We are a startup in the tech sphere with some content for localisation but not much.

The first sales guy we spoke with understood this and accommodated pricing accordingly. A year later he had left and we were invoice 5 times the same amount. No one had the intelligence to renew the former pricing, we thus left XTM for crowdin. A great move in all aspects. Review collected by and hosted on G2.com.

Verified User in Translation and Localization

Enterprise (> 1000 emp.)

3/1/2024

"Excellent Translation Management System"

4/5

What do you like best about XTM Cloud?

I appreciate XTM because it allows you to manage and automate your localization program through a single platform. You can create and customize your workflows, and oversee every phase of the localization process on it. Additionally, it offers many additional features that can greatly support the localization team in obtaining metrics and KPIs, and provides a range of connectors that aid in automation and integration with other CMSs.

The Customer Support team has consistently demonstrated a willingness to assist and has provided valuable support in resolving issues encountered during our migration from our previous TMS to XTM. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

While XTM offers many valuable features for managing localization projects, I have found the user experience (UX) to be less intuitive than expected. Some aspects of the platform, such as navigation and interface design, could be improved to enhance usability and efficiency. Review collected by and hosted on G2.com.

Guillaume M.

Mid-Market (51-1000 emp.)

11/20/2023

"Trusted partner for more than 10 years"

4.5/5

What do you like best about XTM Cloud?

XTM Cloud is a complete TMS that meets all of our localization requirements:

- Centralized TM (Real-Time TM sharing) and terminology integration

- Workflow Management

- Templates

- Powerful reporting

- Integrated Machine translation engines

- Great Customer support

- etc. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Initial setup can be a bit daunting, but we were supported throughout the configuration by XTM product specialists and were provided training on a regular basis to get us going. Review collected by and hosted on G2.com.

What problems is XTM Cloud solving and how is that benefiting you?

First of all, XTM is Cloud based and is ideal for our team which is distributed across several continents.

Since the 10 years since we've been using XTM, they have evolved to adapt to the ever changing needs of the Localization industry and our specific needs by providing ever more connectors, third-party integrations, popular features, etc.

In practice, this means that whatever file format, CMS, Machine translation or VCS you're using, you can be confident XTM will have a solution. And if not, they can also develop customized features, so don't hesitate to get in touch with them should the need arise! Review collected by and hosted on G2.com.

Abdelazim A.

Arabic localization specialist

Small-Business (50 or fewer emp.)

8/31/2024

"Intuitive and easy to use"

4.5/5

What do you like best about XTM Cloud?

Instant ICE matching, term pane down right and fuzzy matches down left. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

I think the Find and Replace feature needs to display all the segments with the terms to be found at once. Review collected by and hosted on G2.com.

Pasindu S.

Enterprise (> 1000 emp.)

2/14/2024

"Enhancing Translation Workflows Effortlessly"

5/5

What do you like best about XTM Cloud?

XTM helps us handle translation projects for our clients smoothly and safely. It's easy to use, and offers a range of features that greatly enhance our translation processes, boosting our daily productivity. . Our account management is excellent, too. We can adjust the settings to fit our needs and those of our clients. With reliable performance and minimal downtime, any issues are swiftly addressed. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Nothing I dislike about XTM right now.... Review collected by and hosted on G2.com.

Emma L.

Mid-Market (51-1000 emp.)

7/18/2023

"XTM Cloud gives you control"

5/5

What do you like best about XTM Cloud?

XTM Cloud is a versatile system that allows the admins to tailor it to their liking, down to the smallest details. It can feel a little overwhelming at first, but once you dig into it, you'll come to appreciate the amount of control you have. It's simple and intuitive for linguists to use while giving them a lot of adjustment options as well. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The available customisation options can feel overwhelming at first and the system takes some studying to get the most out of it. However, I would much rather have the options available than to simplify the system and lose control. Review collected by and hosted on G2.com.

What problems is XTM Cloud solving and how is that benefiting you?

XTM Cloud allows us to concentrate the vast majority of our translation tasks in one place so the linguists don't need to learn to navigate multiple different systems. It offers us the possibility to use machine translation to help us out, and it creates translation memories of everything we translate, so we're both faster and more consistent. We use it mainly internally, but we've also added some external freelancers to the system so we can translate texts without needing to give externals access to our internal systems. Review collected by and hosted on G2.com.