Prism PPM (formerly WorkOtter) Pricing Overview

Prism PPM was created with the main focus of enabling PMs and PMOs to be efficient and effective. It isn't a resource management tool that realized it could capitalize on the PPM market by cobbling together a solution. Prism is streamlined and easy to navigate. We are empowered by the visibility it has brought from a project, program and portfolio level. This means, we can make educated decisions on prioritization, resources, budget, and so forth. Prism also captures back time for our PMs by automating routine tasks (E.g., Earned Value calculations) so they can focus on more value-add work. Before Prism, we ranked projects by how we "felt" was best. Now with the Business Value Assessment feature in Prism, we get an unbiased score for each project that shows how valuable it is to the business. Wow! That makes all the difference when deciding on what's actually most important to achieving our strategy; especially when considering budget or resource constraints.

I can't leave a review without mentioning the support that we've received from Prism. Their customer experience team and implementation specialists are top notch. Additionally, Prism has a vision and roadmap for continuingly improving their software. We appreciate their investment into their customers and product! Review collected by and hosted on G2.com.

Their Jira integration was a HUGE reason for why we chose them. It was included (not an add-on) and had more customization than other vendors. We have found that when you have a project that has Jira Sync enabled, you lose feature capabilities. Such as the What-If Analysis doesn't work when you include Jira Synced projects. This means you can't do the more advanced portfolio and resource planning. Hopefully, this isn't a negative factor for long because in their roadmap they've committed to developing feature-parity in Prism for Jira synced projects. Review collected by and hosted on G2.com.

The system provides solutions to problems facing a project manager every day. Data available for management reports is extensive without having to supplement with Excel, like other systems. Resource management function and reporting is easy to use. Review collected by and hosted on G2.com.

Personalization of home page, dashboards does not work well making them useless.

user guide is very high level with no step by step on how to use the system. Detail instructions and user guides have to be provided by the implementation analyst.

Capability to track non-labor budget and expense should be enhanced for tracking project financials.

Similarly, function to fully track benefits (financial and non-financial) or KPI needs improvements.

Assessment should allow multiple types, for both projects and requests, rather than just business value. Review collected by and hosted on G2.com.