Top 10 VXengage Alternatives & Competitors

If you are considering VXengage, you may also want to investigate similar alternatives or competitors to find the best solution. Other important factors to consider when researching alternatives to VXengage include reliability and ease of use. The best overall VXengage alternative is Zendesk for Customer Service - AC. Other similar apps like VXengage are NiCE CXone Mpower, Genesys Cloud CX, Textedly, and OneSignal. VXengage alternatives can be found in Proactive Notification Software but may also be in Contact Center Software or SMS Marketing Software.

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Best Paid & Free Alternatives to VXengage

Zendesk for Customer Service - AC
NiCE CXone Mpower
Genesys Cloud CX
Textedly
OneSignal
DialMyCalls
Text-Em-All
SimpleTexting

Top 10 Alternatives to VXengage Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how VXengage stacks up to the competition and find the best product for your business.

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,664)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Categories in common with VXengage:

Proactive Notification

NiCE CXone Mpower

By NiCE

4.3/5

(1,726)

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with VXengage:

Proactive Notification

Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with VXengage:

Proactive Notification

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OneSignal

By OneSignal

4.7/5

(1,100)

Product Description

Categories in common with VXengage:

Proactive Notification

Product Description

Categories in common with VXengage:

Proactive Notification

Text-Em-All

By Text-Em-All

4.8/5

(813)

Product Description

Categories in common with VXengage:

Proactive Notification

SimpleTexting

By Sinch

4.7/5

(640)

Product Description

Categories in common with VXengage:

Proactive Notification

Five9 Intelligent Cloud Contact Center Platform

By Five9

4.1/5

(577)

Product Description

Categories in common with VXengage:

Proactive Notification

Netcore Customer Engagement Platform

By Netcore Private Limited

4.5/5

(553)

Product Description

Netcore is a globally recognized marketing technology SaaS company offering a full-stack of martech solutions that help product and growth marketers deliver AI-powered intelligent customer experiences across all touchpoints of the user’s journey. Building a unified views of customers, orchestrating omnichannel communication journeys, personalizing the apps and websites, optimizing user experience, real-time reporting and providing actionable analytics, Netcore represents an all-in-one solution for a marketer.

Categories in common with VXengage:

Proactive Notification