--- title: Vibes Reviews meta_title: 'Vibes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how Vibes works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 54 scale: '5' date_modified: '2026-07-23' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Vibes Reviews **Vendor:** Vibes **Category:** [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging) **Average Rating:** 4.7/5.0 **Total Reviews:** 54 ## About Vibes Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA). ## Vibes Pros & Cons **What users like:** - Users commend Vibes for its **helpful support and industry knowledge** , ensuring smooth integration and reliable assistance. (20 reviews) - Users value the **responsive customer support** from Vibes, praising their helpfulness and industry knowledge throughout the integration process. (19 reviews) - Users commend the **ease of use** of Vibes, highlighting its intuitive interface and seamless integration into workflows. (11 reviews) - Users commend the **implementation ease** of Vibes, noting smooth integration and exceptional support throughout the process. (6 reviews) - Users find Vibes to be **intuitive and user-friendly** , facilitating seamless experimentation and effective customer connections. (6 reviews) - Users commend Vibes for their **exceptional reliability** , consistently meeting deadlines and providing tailored support when needed. (6 reviews) - Easy Implementation (5 reviews) - Users find Vibes to be incredibly **user-friendly** , facilitating easy daily messaging and seamless customer support. (5 reviews) - Easy Integration (4 reviews) - Understanding (4 reviews) **What users dislike:** - Users face **delays** due to the need for real-time updates and customization challenges with Vibes' integration. (2 reviews) - Users face **email limitations** with Vibes, lacking native integration and streamlined communication options for better workflows. (2 reviews) - Users find the **cost** of Vibes challenging, limiting their ability to fully utilize the program's features. (2 reviews) - Users face **integration issues** with Vibes, as it lacks native email functionality, limiting streamlined communication. (2 reviews) - Users find the **lack of integrations** with email platforms limits Vibes' effectiveness for multi-channel communication. (2 reviews) - Users find the **learning curve challenging** due to complex rules and their unique workflows requiring time and team input. (2 reviews) - Users find the **limited customization** options on Vibes restricts their creative freedom and data connection capabilities. (2 reviews) - Users find the Vibes platform **lacks creative freedom** due to limited template options and font selections. (2 reviews) - Users find the **missing features** in Vibes, such as integration limitations, hinder effective communication and data workflows. (2 reviews) - Not Intuitive (2 reviews) ## Vibes Reviews ### 1. Vibes catapult makes me vibe **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2017 **What do you like best about Vibes?** I really enjoy the ease of navigation with this software program. It makes completing task very simple. **What do you dislike about Vibes?** I can honestly say there isn't anything I really dislike. It's been a very easy program to get the hang of. **Recommendations to others considering Vibes:** utilize the customer service when needed! **What problems is Vibes solving and how is that benefiting you?** It really helps me communicate with my clients in a timely manner. ### 2. Used vibes as a mobile couponing solution for a Ad campaign. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Vibes?** The tech was the best part and the easy way to drive a user to a mobile wallet. **What do you dislike about Vibes?** The limitations of tracking post download **Recommendations to others considering Vibes:** Redemption reporting and in-app inventory in order to scale campaigns further **What problems is Vibes solving and how is that benefiting you?** Leveraged Vibes to solve for mobile couponing. The benefit is the unique code per users that eliminates multiple redemptions and easy for the retailer. ### 3. Vibes-Text Messaging Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Vibes?** I love how easy it is to use the Vibes software. It has helped us to make money by getting our campaigns sponsored. **What do you dislike about Vibes?** Sometimes it is hard to figure out the updates once they are pushed out. **Recommendations to others considering Vibes:** It's a great company and has worked well with us. **What problems is Vibes solving and how is that benefiting you?** Vibes helps our company when it comes to contests. With Vibes, we are able to make money off our text to win contests, our weather text campaigns and much more. ### 4. Vibes Catapult is great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2017 **What do you like best about Vibes?** Allows me to easily configure and establish business rules for my mobile marketing programs, whether it's text or push. **What do you dislike about Vibes?** The updates to Catapult come every two weeks, which is time-consuming. **What problems is Vibes solving and how is that benefiting you?** Analyzing data to improve my mobile campaigns using information provided through this software. We have grown our customer database significantly. ## Vibes Discussions - [Can you send automated reports?](https://www.g2.com/discussions/25912-can-you-send-automated-reports) - 1 comment, 1 upvote - [What is Vibes used for?](https://www.g2.com/discussions/what-is-vibes-used-for) - 1 comment - [View Vibes pricing details and edition comparison](https://www.g2.com/products/vibes/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+12%3A59%3A00+-0500&secure%5Bsession_id%5D=98a1a99a-ff73-4179-b31a-adb012e19fb6&secure%5Btoken%5D=d666b79021335a96a3167dbb89e66d067c0b57edd6fe72c7b185f33b4ceebd36&format=llm_user) ## Vibes Integrations - [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews) - [Adobe Journey Optimizer B2B Edition](https://www.g2.com/products/adobe-journey-optimizer-b2b-edition/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Bella](https://www.g2.com/products/bella-bella/reviews) - [CrowdTwist](https://www.g2.com/products/crowdtwist/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Sparkfly](https://www.g2.com/products/sparkfly/reviews) ## Vibes Features **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Analytics** - Campaign Performance - Audience Insights **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **AI - RCS Business Messaging** - AI **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top Vibes Alternatives - [Attentive](https://www.g2.com/products/attentive/reviews) - 4.5/5.0 (1,470 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,229 reviews)