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At a Glance
Market Segments
Small-Business (70.6% of reviews)
Enterprise (51.0% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Starting at $20,000.00 Per Year
Constant Contact
Star Rating
(7,223)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansVibes
Star Rating
(51)4.7 out of 5
Market Segments
Enterprise (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $20,000.00 Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Constant Contact excels in its Email and Mobile Preview feature, scoring 8.6, which allows for effective testing of email layouts across devices. In contrast, Vibes does not provide a comparable score for this feature, indicating a potential gap in mobile email optimization.
- Reviewers mention that Constant Contact's Quality of Support is rated at 8.2, which is lower than Vibes' impressive score of 9.3. Users on G2 highlight that Vibes offers more responsive and helpful customer service, making it a better choice for those who prioritize support.
- G2 users note that Constant Contact's Automated Email Responses feature is rated at 8.3, which is beneficial for small businesses looking to streamline communication. However, Vibes does not have a direct comparison in this area, suggesting that it may not focus as heavily on email automation.
- Users say that Constant Contact's Manage Email Deliverability feature scores 8.4, which is crucial for ensuring emails reach their intended recipients. Vibes, while strong in other areas, does not emphasize email deliverability, which could be a disadvantage for email-centric campaigns.
- Reviewers mention that Vibes shines in Bulk SMS capabilities, scoring 9.0, which is significantly higher than Constant Contact's offerings. This makes Vibes a more attractive option for businesses that rely heavily on SMS marketing.
- Users on G2 report that Constant Contact's Campaigns feature, particularly in Triggered Notifications, scores 8.3, indicating a solid performance in automated marketing. In contrast, Vibes does not provide a comparable score, which may suggest a less robust feature set in this area.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Vibes
Platform Professional
Starting at $20,000.00
Per Year
Intelligent mobile-first engagement across SMS, MMS, RCS, Mobile Wallet and Push Notifications designed for organizations with newer, growing and highly strategic mobile marketing programs.
- Full access to every marketing channel – SMS, MMS, RCS, Wallet, Push and more
- Unlimited platform seats/users
- Dedicated Vibes Customer Success manager
Free Trial
Constant Contact
Free Trial is available
Vibes
No trial information availableRatings
Meets Requirements
8.4
6,245
8.8
48
Ease of Use
8.5
6,283
8.7
49
Ease of Setup
8.6
3,455
9.0
36
Ease of Admin
8.6
3,009
8.8
22
Quality of Support
8.3
5,111
9.5
47
Has the product been a good partner in doing business?
8.6
2,883
9.5
21
Product Direction (% positive)
7.1
6,144
9.5
48
Features by Category
Email Marketing
8.6
4906
|
Verified
Not enough data
8.5
5006
|
Verified
Not enough data
8.9
4727
|
Verified
Not enough data
8.3
4970
|
Verified
Not enough data
8.9
4963
|
Verified
Not enough data
8.5
4839
|
Verified
Not enough data
8.3
3923
|
Verified
Not enough data
8.4
1773
|
Verified
Not enough data
7.9
1604
|
Verified
Not enough data
Reporting & Analytics
7.9
2383
|
Verified
Not enough data
8.4
4560
|
Verified
Not enough data
Generative AI
7.1
521
Not enough data
7.0
520
Not enough data
Agentic AI - Email Marketing
6.5
370
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
364
Not enough data
6.7
363
Not enough data
Integration
8.2
2730
|
Verified
Not enough data
7.5
1960
|
Verified
Not enough data
7.5
1937
|
Verified
Not enough data
7.3
1373
|
Verified
Not enough data
7.8
1524
|
Verified
Not enough data
7.2
1292
|
Verified
Not enough data
Diagnosis
7.9
769
Not enough data
8.1
763
Not enough data
8.5
943
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1070
Not enough data
Feature Not Available
Not enough data
8.5
916
Not enough data
Reporting
8.8
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
831
Not enough data
Agentic AI - Email Deliverability
6.4
116
Not enough data
6.2
116
Not enough data
6.4
113
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Campaigns
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.9
7
Analytics
Not enough data
8.3
7
Not enough data
7.4
7
Optimization
Not enough data
7.1
7
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
8.6
7
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
8.5
78
Not enough data
8.3
71
Not enough data
8.5
73
Not enough data
Formatting
8.2
67
Not enough data
8.2
71
Not enough data
7.8
67
Not enough data
Content
8.1
69
Not enough data
8.4
72
Not enough data
8.2
68
Not enough data
Product Type
8.7
70
Not enough data
8.0
66
Not enough data
Generative AI
8.5
25
Not enough data
8.7
25
Not enough data
Templates
8.1
1054
|
Verified
Not enough data
7.2
915
|
Verified
Not enough data
7.9
968
|
Verified
Not enough data
8.3
591
Not enough data
Edit
8.2
948
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
837
|
Verified
Not enough data
Logistics
8.6
1016
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
809
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
558
Not enough data
8.7
754
Not enough data
8.9
769
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
613
Not enough data
8.1
602
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
74
9.7
33
|
Verified
7.9
65
7.5
29
|
Verified
8.4
68
9.3
32
|
Verified
8.4
70
8.9
31
|
Verified
8.4
68
9.1
32
|
Verified
8.1
68
9.3
30
|
Verified
8.5
74
7.7
28
|
Verified
7.9
65
Feature Not Available
SMS Platform
8.7
75
8.5
31
|
Verified
8.8
69
8.4
31
|
Verified
7.7
67
Feature Not Available
6.8
63
6.9
22
7.2
63
9.5
31
|
Verified
7.5
64
8.2
30
|
Verified
Agentic AI - SMS Marketing
6.4
12
6.7
5
7.5
12
6.3
5
6.8
12
7.4
7
7.4
12
6.1
6
7.1
12
7.2
6
7.2
12
6.9
6
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
197
Not enough data
8.8(won by default)
199
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
179
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.7
39
Not enough data
6.9
39
Not enough data
6.7
39
Not enough data
7.3
39
Not enough data
7.3
38
Not enough data
7.3
38
Not enough data
Social Functionality
8.8
301
Not enough data
Campaign Management
9.0
306
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
248
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
9.0
242
Not enough data
8.4
224
Not enough data
8.4
234
Not enough data
8.7
258
Not enough data
8.3
245
Not enough data
8.0
212
Not enough data
8.3
225
Not enough data
Targeting
8.8
271
Not enough data
8.7
253
Not enough data
8.2
223
Not enough data
8.5
225
Not enough data
Platform
8.3
232
Not enough data
8.5
265
Not enough data
8.7
275
Not enough data
9.0
303
Not enough data
8.5
244
Not enough data
8.6
297
Not enough data
8.7
258
Not enough data
8.4
229
Not enough data
8.7
278
Not enough data
Survey Management
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
8.1
20
Not enough data
8.3
25
|
Verified
Not enough data
7.8
18
|
Verified
Not enough data
7.8
20
|
Verified
Campaigns
Not enough data
8.0
20
|
Verified
Not enough data
8.3
24
|
Verified
Not enough data
9.0
24
|
Verified
Not enough data
8.0
23
Not enough data
7.3
18
|
Verified
Not enough data
7.7
21
|
Verified
Engagement
Not enough data
9.2
24
Platform
Not enough data
8.6
23
Not enough data
8.3
22
|
Verified
Not enough data
7.6
18
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Vibes are categorized as SMS Marketing
Unique Categories
Constant Contact is categorized as Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, Email Marketing, and Survey
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vibes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Retail
37.3%
Marketing and Advertising
13.7%
Food & Beverages
9.8%
Restaurants
7.8%
Broadcast Media
5.9%
Other
25.5%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Can you send automated reports?
1 Comment
JH
Yes, Vibes can send automated reports! Under 'Analytics' you can set up a scheduled/recurring export to send via email.
Read more
What is Vibes used for?
1 Comment
JH
Vibes works with enterprise brands to create personal and revenue-driving mobile engagement between consumers and the brands they love. The Vibes platform is...Read more
Vibes has no more discussions with answers
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