--- title: Verloop.io Reviews meta\_title: 'Verloop.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 230 reviews by the users' company size, role or industry to find out how Verloop.io works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 230 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Verloop.io Reviews & Product Details Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated Speech Recognition (ASR), and Natural Language Processing (NLP), Verloop.io powers AI-driven self-service, real-time agent support, and actionable insights for quality assurance. Available 24/7 across Web, Apps, Messenger, Instagram, and WhatsApp, it provides seamless multilingual support in 80+ languages. Trusted by 5,000+ businesses, Verloop.io engages 100 million users and achieves 90%+ query deflection, reducing costs while enhancing efficiency. Designed for global industries, Verloop.io fosters stronger customer relationships through personalized, contextual interactions, improving engagement and satisfaction at every step. * * * Seller [Verloop](https://www.g2.com/sellers/verloop) Discussions [Verloop.io Community](https://www.g2.com/products/verloop-io/discuss) Languages Supported Arabic, Bengali, English, French, Gujarati, Hindi, Kannada, Malayalam, Marathi, Malay, Spanish, Tamil, Telugu, Thai, Chinese (Simplified) Solution Type All-in-One Overview by Verloop Marketing Team Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/verloop-io/pricing) ## Top-Rated Alternatives [ ![yellow.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "yellow.ai") yellow.ai 4.4/5(107) ](https://www.g2.com/products/yellow-ai/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Freshchat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshchat") Freshchat 4.4/5(500) ](https://www.g2.com/products/freshworks-freshchat/reviews) [ View All Alternatives ](https://www.g2.com/products/verloop-io/competitors/alternatives) ## User Insights Average based on 230 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Mid-Market (51-1000 emp.) 11/10/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "It does not support lots of feature and hence we face lots of issues with verloop" 2/5 What do you like best about Verloop.io? We can have outreach and we can have a conversational bot. This helps us send promotional and transactional messages and is very useful. This is the only use we have right now. Review collected by and hosted on G2.com. What do you dislike about Verloop.io? We don't like that we don't have a real-time dashboard for outreach. Access/usability/creating chatbot flow is not user-friendly. For every other change, you need a developer. No analytics in MoEngage from verloop. Campaign data takes a lot of time to come in front. Review collected by and hosted on G2.com. What problems is Verloop.io solving and how is that benefiting you? Communication with Users and Nurturing leads. It also have conversational chat AI which helps to chat with user and get the data for us so that right person is assigned. Easy assignment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Verloop.io? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Verloop.io ](https://www.g2.com/products/verloop-io/discussions/new) ![Anisha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anisha P.") AP Anisha Patel • Last activity over 4 years ago Why can't we use verloop in mobile? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/why-can-t-we-use-verloop-in-mobile) ![Zabiulla S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zabiulla S.") ZS Zabiulla Shaikh • Last activity over 4 years ago How to start the video recording on verloop 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-to-start-the-video-recording-on-verloop) [ View all Discussions ](https://www.g2.com/products/verloop-io/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ### Average Discount 20% [ View More Pricing Information ](https://www.g2.com/products/verloop-io/pricing) Verloop.io Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11bcde18d5aa992f9394693024c40bc9/yellow-ai.jpg "Product Avatar Image") yellow.ai 4.4/5(107) [ Compare Now ](https://www.g2.com/compare/verloop-io-vs-yellow-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ee3563b62ea2be5d9aad42c22b9513d/haptik.png "Product Avatar Image") Haptik 4.5/5(170) [ Compare Now ](https://www.g2.com/compare/haptik-vs-verloop-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da4c5ce44da53eb2f99ddd5bd1a21e14/tars.png "Product Avatar Image") TARS 4.6/5(171) [ Compare Now ](https://www.g2.com/compare/tars-vs-verloop-io) ##### ##### Verloop.io Features Communication Pop-up Chat Notifications Targeted Emails Internal Use Customization Conversation Archiving Lead Development Responses Customization Control Route To Human Platform Live chat [ View More Features ](https://www.g2.com/products/verloop-io/features) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Chatbots](https://www.g2.com/categories/chatbots)[Bot Platforms](https://www.g2.com/categories/bot-platforms) ##### Explore More [Top-rated AI chatbot platforms for customer retention](https://www.g2.com/discussions/top-rated-ai-chatbot-platforms-for-customer-retention)[Top-rated KB platforms for large contact centers](https://www.g2.com/discussions/top-rated-kb-platforms-for-large-contact-centers)[What corporate volunteering platforms are genuinely worth using for a company that wants to measure real social impact rather than just logging hours for the annual CSR report?](https://www.g2.com/discussions/what-corporate-volunteering-platforms-are-genuinely-worth-using-for-a-company-that-wants-to-measure-real-social-impact-rather-than-just-logging-hours-for-the-annual-csr-report) [Best Task Management Software](https://www.g2.com/articles/best-task-management-software)[What is the most affordable IT alerting system for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-it-alerting-system-for-smbs)[Pros and Cons Details](https://www.g2.com/products/verloop-io/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)