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Compare Haptik and Verloop.io 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (47.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Haptik
Star Rating
(167)4.5 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HaptikVerloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verloop.ioHaptik vs Verloop.io
When assessing the two solutions, reviewers found Verloop.io easier to use, set up, and administer. Reviewers also preferred doing business with Verloop.io overall.
- Reviewers felt that Verloop.io meets the needs of their business better than Haptik.
- When comparing quality of ongoing product support, reviewers felt that Verloop.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Haptik over Verloop.io.
Pricing
Entry-Level Pricing
Haptik
No pricing availableVerloop.io
No pricing availableFree Trial
Haptik
No trial information availableVerloop.io
No trial information availableRatings
Meets Requirements
8.3
115
9.3
181
Ease of Use
8.8
115
9.4
183
Ease of Setup
8.4
81
9.4
109
Ease of Admin
8.5
71
9.2
107
Quality of Support
8.8
114
9.4
181
Has the product been a good partner in doing business?
9.1
71
9.5
107
Product Direction (% positive)
9.4
106
9.3
169
Features by Category
Messenger
8.4
22
Not enough data
7.3
22
Not enough data
8.0
21
Not enough data
7.8
22
Not enough data
Channels
7.5
19
Not enough data
7.8
19
Not enough data
6.8
13
Not enough data
6.3
14
Not enough data
7.6
15
Not enough data
Customers
8.1
19
Not enough data
8.2
19
Not enough data
8.6
23
Not enough data
8.0
22
Not enough data
6.9
21
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.4
25
Not enough data
8.3
26
Not enough data
8.2
24
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
24
Not enough data
8.3
23
Not enough data
8.7
25
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
9.1
80
Not enough data
9.4
80
Not enough data
9.4
81
Not enough data
9.2
78
Not enough data
9.3
71
Platform
Not enough data
9.5
83
Not enough data
9.3
77
Not enough data
9.3
75
Not enough data
9.4
78
Not enough data
9.3
65
Not enough data
9.5
72
Not enough data
9.4
76
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.8
16
Not enough data
6.9
16
Not enough data
Agentic AI - Bot Platforms
7.8
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.5
123
|
Verified
Not enough data
9.3
127
|
Verified
Not enough data
9.1
94
Not enough data
9.4
115
|
Verified
Not enough data
9.3
88
Internal Use
Not enough data
9.1
118
|
Verified
Not enough data
9.3
108
|
Verified
Not enough data
9.3
116
|
Verified
Not enough data
9.3
111
Not enough data
9.4
105
|
Verified
Not enough data
9.5
117
|
Verified
Generative AI
7.7
10
Not enough data
Self-Service Experience
8.2
32
Not enough data
8.1
33
Not enough data
7.4
31
Not enough data
8.0
29
Not enough data
7.9
33
Not enough data
Self-Service Platform
8.5
31
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
8.2
32
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Haptik and Verloop.io are categorized as Bot Platforms
Unique Categories
Haptik is categorized as AI Customer Support Agents, Conversational Marketing, Customer Self-Service, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Haptik
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.6%
Financial Services
7.6%
Computer Games
6.3%
Retail
5.7%
Real Estate
5.7%
Other
67.1%
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Alternatives
Discussions
What if someone uses abusive language?
1 Comment
Official Response from Haptik
Great question, Murtuza. Depending on the context of the conversation, the bot will use a combination of Haptik's Small Talk module (commonly known as...Read more
Haptik has no more discussions with answers
Can I use this for small business as well
2 Comments
A
Hi Pearl,
It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Why can't we use verloop in mobile?
2 Comments
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
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