# Verloop.io vs yellow.ai Comparison

| | Verloop.io | yellow.ai | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 230 | 106 | 
| **Largest Market Segment** | Mid-Market (47.8% of reviews) | Small-Business (38.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Verloop.io

Pros:
- Ease of Use (8 reviews)
- Customer Support (3 reviews)

Cons:
- Bug Issues (2 reviews)
- Slow Performance (2 reviews)

### yellow.ai

Pros:
- Integrations (11 reviews)
- Chatbot Development (10 reviews)

Cons:
- Steep Learning Curve (7 reviews)
- Learning Curve (6 reviews)

---
## Ratings Comparison
| Rating | Verloop.io | yellow.ai | 
|---|---|---|
  | **Meets Requirements** | 9.3 (181 reviews) | 8.4 (71 reviews) | 
  | **Ease of Use** | 9.4 (183 reviews) | 8.7 (74 reviews) | 
  | **Ease of Setup** | 9.4 (109 reviews) | 8.1 (34 reviews) | 
  | **Ease of Admin** | 9.2 (107 reviews) | 8.4 (33 reviews) | 
  | **Quality of Support** | 9.4 (181 reviews) | 8.4 (69 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (107 reviews) | 8.6 (33 reviews) | 
  | **Product Direction (% positive)** | 9.3 (169 reviews) | 8.5 (62 reviews) | 

---
## Pricing

### Verloop.io

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### yellow.ai

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | 8.8/10 | 12 |

#### Messenger

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Sequencing** | Not enough data | 9.5 (10 reviews) | 
| **AI** | Not enough data | 9.2 (11 reviews) | 
| **Live Chat** | Not enough data | 8.7 (9 reviews) | 
| **Customization Interface** | Not enough data | 9.3 (10 reviews) | 

#### Channels

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Social Media** | Not enough data | 8.8 (8 reviews) | 
| **Website** | Not enough data | 9.0 (7 reviews) | 
| **Text Message (SMS)** | Not enough data | 9.2 (6 reviews) | 
| **Voice Assistants** | Not enough data | 8.3 (7 reviews) | 
| **Other** | Not enough data | 9.2 (6 reviews) | 

#### Customers

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Targeting** | Not enough data | 8.7 (9 reviews) | 
| **Profiles** | Not enough data | 7.9 (8 reviews) | 
| **Analytics** | Not enough data | 8.0 (10 reviews) | 
| **Lead Gathering** | Not enough data | 8.0 (9 reviews) | 
| **Sales Conversion** | Not enough data | 8.7 (10 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Responses

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Personalization** | Not enough data | 8.5 (8 reviews) | 
| **Route To Human** | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 8.3 (11 reviews) | 

#### Automation - AI Agents

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Conversation Editor** | Not enough data | 8.5 (8 reviews) | 
| **Integration** | Not enough data | 9.0 (10 reviews) | 
| **Human-In-The-Loop** | Not enough data | 8.5 (10 reviews) | 

#### Autonomy -  AI Agents

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | 9.3/10 | 89 |
| **yellow.ai** | 8.9/10 | 6 |

#### Responses

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Customization** | 9.1 (80 reviews) | 9.3 (5 reviews) | 
| **Control** | 9.4 (80 reviews) | 9.0 (5 reviews) | 
| **Route To Human** | 9.4 (81 reviews) | 9.0 (5 reviews) | 
| **Menu bars** | 9.2 (78 reviews) | 9.3 (5 reviews) | 
| **Drip sequences** | 9.3 (71 reviews) | Not enough data | 

#### Platform

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Live chat** | 9.5 (83 reviews) | Not enough data | 
| **Integrations** | 9.3 (77 reviews) | 8.3 (5 reviews) | 
| **Branding** | 9.3 (75 reviews) | 9.0 (5 reviews) | 
| **Analytics** | 9.4 (78 reviews) | 8.3 (5 reviews) | 
| **A/B testing** | 9.3 (65 reviews) | Not enough data | 
| **Role-based access** | 9.5 (72 reviews) | 9.3 (5 reviews) | 
| **Collection of information** | 9.4 (76 reviews) | 8.7 (5 reviews) | 

#### Generative AI

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | 8.5/10 | 9 |

#### Customer Support

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Text** | Not enough data | 8.8 (8 reviews) | 
| **Speech** | Not enough data | 7.5 (8 reviews) | 
| **Knowledge Base** | Not enough data | 8.5 (8 reviews) | 

#### Automation

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Ticket Resolution** | Not enough data | 9.0 (8 reviews) | 
| **Customization** | Not enough data | 9.2 (8 reviews) | 
| **Intelligent Routing** | Not enough data | 7.9 (8 reviews) | 

#### Artificial Intelligence

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Learning** | Not enough data | 8.8 (7 reviews) | 
| **Language** | Not enough data | 8.1 (7 reviews) | 
| **Conversational AI** | Not enough data | 8.8 (8 reviews) | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Generative AI

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Bot Platforms

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | 9.3/10 | 138 |
| **yellow.ai** | 8.8/10 | 18 |

#### Generative AI

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Pop-up Chat** | 9.5 (123 reviews) ✓ Verified | 9.3 (14 reviews) | 
| **Notifications** | 9.3 (127 reviews) ✓ Verified | 9.2 (14 reviews) | 
| **Targeted Emails** | 9.1 (94 reviews) | 9.0 (10 reviews) | 
| **In-App Messaging** | 9.4 (115 reviews) ✓ Verified | 9.0 (13 reviews) | 
| **Co-Browsing** | 9.3 (88 reviews) | 8.0 (9 reviews) | 

####  Internal Use

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Customization ** | 9.1 (118 reviews) ✓ Verified | 8.4 (16 reviews) | 
| **Conversation Archiving** | 9.3 (108 reviews) ✓ Verified | 9.2 (11 reviews) | 
| **Lead Development** | 9.3 (116 reviews) ✓ Verified | 8.3 (12 reviews) | 
| **Knowledge Base** | 9.3 (111 reviews) | 8.7 (13 reviews) | 
| **Team Inbox ** | 9.4 (105 reviews) ✓ Verified | 8.3 (13 reviews) | 
| **Customer Profiles** | 9.5 (117 reviews) ✓ Verified | 8.7 (13 reviews) | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

### Conversational Interface Agents

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Natural Language Interaction - Conversational Interface Agents 

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Natural Language Query Understanding** | Not enough data | Not enough data | 
| **Multi-Turn Conversation Management** | Not enough data | Not enough data | 
| **Voice & Text Interface Support** | Not enough data | Not enough data | 

#### Intent & Action Handling - Conversational Interface Agents 

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Data Retrieval from Connected Systems** | Not enough data | Not enough data | 
| **Intent Recognition & Mapping** | Not enough data | Not enough data | 
| **Action & Workflow Triggering** | Not enough data | Not enough data | 

#### Context & Personalization - Conversational Interface Agents 

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Conversation Context Persistence** | Not enough data | Not enough data | 
| **User Identity & Permission Awareness** | Not enough data | Not enough data | 

#### Enterprise Integration & Deployment - Conversational Interface Agents 

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Enterprise Application Integrations** | Not enough data | Not enough data | 
| **Security & Access Controls** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Verloop.io** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Verloop.io | yellow.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat), [Chatbots Software](https://www.g2.com/categories/chatbots)


**Unique to yellow.ai (7):** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)


---
## Reviewer Demographics

### By Company Size

| Segment | Verloop.io | yellow.ai | 
|---|---|---|
| **Small-Business** | 32.7% | 38.0% | 
| **Mid-Market** | 47.8% | 33.0% | 
| **Enterprise** | 19.5% | 29.0% | 

### By Industry

#### Verloop.io

- **Financial Services:** 14.6%
- **Retail:** 14.6%
- **Cosmetics:** 10.6%
- **Consumer Services:** 7.1%
- **Education Management:** 5.3%
- **Information Technology and Services:** 4.4%
- **Marketing and Advertising:** 2.7%
- **Computer Software:** 2.7%
- **Sporting Goods:** 2.7%
- **Apparel & Fashion:** 2.7%
- **Other:** 32.7%

#### yellow.ai

- **Financial Services:** 15.0%
- **Information Technology and Services:** 13.0%
- **Computer Software:** 10.0%
- **Banking:** 8.0%
- **Food & Beverages:** 7.0%
- **Hospital & Health Care:** 5.0%
- **Airlines/Aviation:** 4.0%
- **Retail:** 4.0%
- **Consumer Services:** 3.0%
- **Education Management:** 3.0%
- **Other:** 28.0%

---
## Alternatives

### Alternatives to Verloop.io

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (497 reviews)
- [TARS](https://www.g2.com/products/tars/reviews) — 4.6/5 stars (171 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1476 reviews)
- [Haptik](https://www.g2.com/products/haptik/reviews) — 4.5/5 stars (167 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (478 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews)

### Alternatives to yellow.ai

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Haptik](https://www.g2.com/products/haptik/reviews) — 4.5/5 stars (167 reviews)
- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (497 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1476 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews)

---
## Top Discussions

### Verloop.io

- Title: [Why can't we use verloop in mobile?](https://www.g2.com/discussions/why-can-t-we-use-verloop-in-mobile) — 2 comments, 1 upvote
  > **Top comment:** "But i never believed that trading can be this profitable because i have traded on live account and i always run out of luck and i traded again and also ran..."
- Title: [Can I use verloop for other industries other than retail? and how?](https://www.g2.com/discussions/can-i-use-verloop-for-other-industries-other-than-retail-and-how) — 2 comments
  > **Top comment:** "Hi Ancy!

You can definitely use Verloop.io for other industries. We support E-commerce, Banking and FS, Travel, and Hospitality, Real Estate, Logistics,..."
- Title: [Can I use this for small business as well](https://www.g2.com/discussions/51513-can-i-use-this-for-small-business-as-well) — 2 comments, 1 upvote
  > **Top comment:** "For Sure!!"
- Title: [Nothing](https://www.g2.com/discussions/nothing-82c4f643-c147-4c58-b140-57b2fa558ca2) — 1 comment, 1 upvote
  > **Top comment:** "Hi Nagul,

It would be great if you could elaborate on your query so that we can assist you with the same.

Thank you!"
- Title: [First response rate](https://www.g2.com/discussions/51505-first-response-rate) — 1 comment, 1 upvote
  > **Top comment:** " Sometimes I'm able to reply in 3 secs but most of the time, it takes 7secs."

### yellow.ai

- Title: [Can we use python for bot's coding and can we integrate it with a good UI in your platform?](https://www.g2.com/discussions/32217-can-we-use-python-for-bot-s-coding-and-can-we-integrate-it-with-a-good-ui-in-your-platform) — 2 comments, 1 upvote
  > **Top comment:** "Hi Sudheer, 
kindly redirect your question to community: http://community.yellowmessenger.com"
- Title: [Can we have any discount model for the local stores](https://www.g2.com/discussions/33978-can-we-have-any-discount-model-for-the-local-stores) — 1 comment, 1 upvote
  > **Top comment:** "Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/verloop-io-vs-yellow-ai)