--- title: Verloop.io Reviews meta\_title: 'Verloop.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 230 reviews by the users' company size, role or industry to find out how Verloop.io works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 230 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Verloop.io Reviews & Product Details Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated Speech Recognition (ASR), and Natural Language Processing (NLP), Verloop.io powers AI-driven self-service, real-time agent support, and actionable insights for quality assurance. Available 24/7 across Web, Apps, Messenger, Instagram, and WhatsApp, it provides seamless multilingual support in 80+ languages. Trusted by 5,000+ businesses, Verloop.io engages 100 million users and achieves 90%+ query deflection, reducing costs while enhancing efficiency. Designed for global industries, Verloop.io fosters stronger customer relationships through personalized, contextual interactions, improving engagement and satisfaction at every step. * * * Seller [Verloop](https://www.g2.com/sellers/verloop) Discussions [Verloop.io Community](https://www.g2.com/products/verloop-io/discuss) Languages Supported Arabic, Bengali, English, French, Gujarati, Hindi, Kannada, Malayalam, Marathi, Malay, Spanish, Tamil, Telugu, Thai, Chinese (Simplified) Solution Type All-in-One Overview by Verloop Marketing Team Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/verloop-io/pricing) ## Top-Rated Alternatives [ ![yellow.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "yellow.ai") yellow.ai 4.4/5(107) ](https://www.g2.com/products/yellow-ai/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Freshchat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshchat") Freshchat 4.4/5(500) ](https://www.g2.com/products/freshworks-freshchat/reviews) [ View All Alternatives ](https://www.g2.com/products/verloop-io/competitors/alternatives) ## User Insights Average based on 230 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Mid-Market (51-1000 emp.) 10/28/2021 "After changing my access type the verloop is has become extremely slow ." 2.5/5 What do you like best about Verloop.io? Canned sign and the easy to use attribute. Review collected by and hosted on G2.com. What do you dislike about Verloop.io? App of verloop sometimes don't work, you should work on it. Review collected by and hosted on G2.com. What problems is Verloop.io solving and how is that benefiting you? Product Information and problems. Review collected by and hosted on G2.com. Show More 4/28/2022 Validated ReviewerSource: Organic ![Mark H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark H.") MH Mark H. Managing Partner Small-Business (50 or fewer emp.) 4/28/2019 "Do You Have What It Takes To Succeed With Verloop?" 2.5/5 What do you like best about Verloop.io? First, Verloop support is impressive. And that is not a given these days at all. Don't get me wrong; the product is fantastic as well! But I am a sucker for excellent support. The ongoing development shows me that the Verloop team is fully committed to making the platform even better. Review collected by and hosted on G2.com. What do you dislike about Verloop.io? This point is something that we could debate on for a long time. The UI in the dashboard is just not in a style that would be my first choice. It is functional. But I don't like it. So, when asked what I dislike, it would be the dashboard UI. But, big deal, not. Review collected by and hosted on G2.com. Recommendations to others considering Verloop.io: There is a lot of software in the same market as Verloop operates. The competition is fierce. My suggestion is, don't t take my word for it, test other products as well. My guess is you will find Verloop much to your liking. It does for my use case. It might not work for yours, do give it a try. Review collected by and hosted on G2.com. What problems is Verloop.io solving and how is that benefiting you? The core functionality of Verloop is precise. Automation of lead generation, conversations, and knowledge base or frequently asked questions, whatever you like to call it, is what business problems are getting solved. The main benefit is pretty obvious; it saves a lot of time. I do recommend making sure all users get proper training. I will save lots of time. But when you do get stuck for whatever reason, Verloop support will have your back. I can not emphasise enough how vital support is. Review collected by and hosted on G2.com. Show More 4/27/2020 Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/10/2020 "User Experience (Personal)" 3/5 What do you like best about Verloop.io? Ability to build customised flows as per client's requirement. The interface of the website is nice. Review collected by and hosted on G2.com. What do you dislike about Verloop.io? Agents are shown offline if Verloop.io tabs are not active or monitored every few mins. Review collected by and hosted on G2.com. What problems is Verloop.io solving and how is that benefiting you? Verloop assisted us to bring the customer engagement from all the social platform to One, which ensures easy handling & quick response. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Verloop.io? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Verloop.io ](https://www.g2.com/products/verloop-io/discussions/new) ![Anisha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anisha P.") AP Anisha Patel • Last activity over 4 years ago Why can't we use verloop in mobile? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/why-can-t-we-use-verloop-in-mobile) ![Zabiulla S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zabiulla S.") ZS Zabiulla Shaikh • Last activity over 4 years ago How to start the video recording on verloop 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-to-start-the-video-recording-on-verloop) [ View all Discussions ](https://www.g2.com/products/verloop-io/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ### Average Discount 20% [ View More Pricing Information ](https://www.g2.com/products/verloop-io/pricing) Verloop.io Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11bcde18d5aa992f9394693024c40bc9/yellow-ai.jpg "Product Avatar Image") yellow.ai 4.4/5(107) [ Compare Now ](https://www.g2.com/compare/verloop-io-vs-yellow-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ee3563b62ea2be5d9aad42c22b9513d/haptik.png "Product Avatar Image") Haptik 4.5/5(170) [ Compare Now ](https://www.g2.com/compare/haptik-vs-verloop-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da4c5ce44da53eb2f99ddd5bd1a21e14/tars.png "Product Avatar Image") TARS 4.6/5(171) [ Compare Now ](https://www.g2.com/compare/tars-vs-verloop-io) ##### ##### Verloop.io Features Communication Pop-up Chat Notifications Targeted Emails Internal Use Customization Conversation Archiving Lead Development Responses Customization Control Route To Human Platform Live chat [ View More Features ](https://www.g2.com/products/verloop-io/features) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Chatbots](https://www.g2.com/categories/chatbots)[Bot Platforms](https://www.g2.com/categories/bot-platforms) ##### Explore More [Top-rated AI chatbot platforms for customer retention](https://www.g2.com/discussions/top-rated-ai-chatbot-platforms-for-customer-retention)[Top-rated KB platforms for large contact centers](https://www.g2.com/discussions/top-rated-kb-platforms-for-large-contact-centers)[What corporate volunteering platforms are genuinely worth using for a company that wants to measure real social impact rather than just logging hours for the annual CSR report?](https://www.g2.com/discussions/what-corporate-volunteering-platforms-are-genuinely-worth-using-for-a-company-that-wants-to-measure-real-social-impact-rather-than-just-logging-hours-for-the-annual-csr-report) [Best Task Management Software](https://www.g2.com/articles/best-task-management-software)[What is the most affordable IT alerting system for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-it-alerting-system-for-smbs)[Pros and Cons Details](https://www.g2.com/products/verloop-io/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)