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# UserTesting vs Userlytics Comparison - What are their main differences?

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UserTestingUserlytics[+ Add Product](#)

Pricing

**UserTesting**
Free Trial

**Contact Us** Per Year · Team-based Unlimited 

**Userlytics**
Free Trial

**Free Trial** · Try Userlytics for Free

**Pricing Insights**
from reviews

Time to Implement

**UserTesting**
2 months

Based on 44 responses

**Userlytics**
1 monthFaster

Based on 16 responses

Return on Investment

**UserTesting**
12 months2 months sooner

Based on 30 responses

**Userlytics**
14 months

Based on 15 responses

Perceived Cost

**UserTesting**
$$$$$

**Userlytics**
$$$$$

Average Discount

**UserTesting**
9%

**Userlytics**
10%1% more

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

 ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")

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**Pros & Cons**
from reviews

**UserTesting**
[
Ease of Use (86)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749829&qs=pros-and-cons#reviews)[
Helpful (64)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1747493&qs=pros-and-cons#reviews)[
Testing Difficulties (28)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749176&qs=pros-and-cons#reviews)[
Missing Features (26)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1748728&qs=pros-and-cons#reviews)

**Userlytics**
[
Ease of Use (14)
](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1629136&qs=pros-and-cons#reviews)[
Customer Support (12)
](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1630176&qs=pros-and-cons#reviews)[
Poor Usability (5)
](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1630126&qs=pros-and-cons#reviews)[
Not User-Friendly (4)
](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1628739&qs=pros-and-cons#reviews)

Integrations

**UserTesting**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[
View all
](https://www.g2.com/products/usertesting/integrations)

**Userlytics**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa578cab3c21b2b0c545c8192e037138/adobe-xd.png "Product Avatar Image")

Adobe XD

](https://www.g2.com/products/adobe-xd/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14d48780a1fa235e79196d4df67483b3/google-calendar-for-confluence.png "Product Avatar Image")

Google Calendar for Confluence

](https://www.g2.com/products/google-calendar-for-confluence/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_432f56511789ee8ca74a5a685b443ae7/inphronesis-invision.png "Product Avatar Image")

inVision

](https://www.g2.com/products/inphronesis-invision/reviews)[
View all
](https://www.g2.com/products/userlytics/integrations)

Screenshots

**UserTesting**
 ![UserTesting screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1235524/audience-management-hero-Image.png)

**Userlytics**
 ![Userlytics screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1232966/g2-images-02.png)

**Ratings**
from reviews

Meets Requirements

**UserTesting**

8.5

8.5607

**Userlytics**

8.4

8.4133

Ease of Use

**UserTesting**

8.4

8.4638

**Userlytics**

8.2

8.2134

Ease of Setup

**UserTesting**

8.6

8.6304

**Userlytics**

8.7

8.777

Ease of Admin

**UserTesting**

8.7

8.7235

**Userlytics**

8.6

8.668

Quality of Support

**UserTesting**

9.0

9.0530

**Userlytics**

9.5

9.5133

Has the product been a good partner in doing business?

**UserTesting**

8.7

8.7231

**Userlytics**

9.3

9.369

Product Direction (% positive)

**UserTesting**

8.1

8.1597

**Userlytics**

8.9

8.9122

**Features**
ratings from reviews

Consumer Video Feedback[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

7.9

260

8.3

15

Feedback Source

Invitation

8.0

115

8.1(won by 0.1)

13

Survey Link

8.4

133

8.7(won by 0.3)

13

App

8.4(won by 0.7)

132

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

11

Widget

7.7(tied score)

84

7.7(tied score)

10

Recruitment Pool

8.3(won by 0.6)

156

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

15

Feedback Management

Media Library

7.7

145

8.2(won by 0.5)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Sorting

7.7

160

8.5(won by 0.8)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Sharing

8.2

178

8.5(won by 0.3)

14

Privacy

8.2

163

8.8(won by 0.6)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Insights

Computer Transcription

7.3

163

8.5(won by 1.2)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Analytics

7.7

174

8.4(won by 0.7)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Human Transcription

Feature Not Available

Feature Not Available

Agentic AI - Demo Automation

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

AI Demo Agent or Avatar 

Not enough data

Not enough data

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

7.5

470

7.8

115

User Response Methods

Survey

7.5

319

|

Verified

8.3(won by 0.8)

78

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Snippets

8.6(won by 0.2)

377

|

Verified

8.4

90

|

Verified

Video Interview

8.7(won by 0.3)

298

|

Verified

8.4

87

|

Verified

Photo Submission

7.1

184

|

Verified

7.3(won by 0.2)

51

Text/Notes

8.2(won by 0.2)

352

|

Verified

8.0

83

|

Verified

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

7.4

126

7.5(won by 0.1)

66

|

Verified

In-Store

5.5

81

7.2(won by 1.7)

42

 (There is a greater than 0.5 difference between this product's rating and its competitors)

On-Site

6.9

107

7.4(won by 0.5)

52

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Recruitment Pool

8.1

380

|

Verified

8.3(won by 0.2)

96

|

Verified

Single Sign On

Not enough data

Not enough data

Insights

Analytics

7.7

348

|

Verified

8.0(won by 0.3)

93

|

Verified

Collaboration

7.6

312

|

Verified

7.9(won by 0.3)

83

|

Verified

Sorting

7.4

313

|

Verified

7.6(won by 0.2)

78

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

6.6

85

7.5(won by 0.9)

35

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

6.4

24

Not enough data

Analytics

Net Promoter Score (NPS)

6.8(won by default)

19

Not enough data

Customer Satisfaction (CSAT) Score

6.5(won by default)

18

Not enough data

Customer Effort Score (CES)

6.6(won by default)

17

Not enough data

Gamification

Feature Not Available

Not enough data

Customization

Stakeholder Management

6.9(won by default)

17

Not enough data

Multilanguage Support

6.0(won by default)

16

Not enough data

Multiple Branding Support

6.0(won by default)

17

Not enough data

Vertical-specific Solutions

5.6(won by default)

16

Not enough data

Customizable Branding

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Generative AI

AI Text Summarization

7.1(won by default)

18

Not enough data

AI Text Generation

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Experience Management

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Channel Support

Not enough data

Not enough data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

8.2

155

Not enough data

Generative AI

AI Text Generation

5.7(won by default)

5

Not enough data

AI Text Summarization

6.4(won by default)

6

Not enough data

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

9.0(won by default)

35

|

Verified

Not enough data

Survey Deployment

8.3(won by default)

83

|

Verified

Not enough data

Feedback Collection

8.6(won by default)

107

|

Verified

Not enough data

Device Responsiveness

8.5(won by default)

100

|

Verified

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

8.0(won by default)

102

|

Verified

Not enough data

Real-Time Analysis

8.3(won by default)

82

|

Verified

Not enough data

Trigger Alerts

Feature Not Available

Not enough data

Real-Time Action

Feature Not Available

Not enough data

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

8.8(won by default)

89

|

Verified

Not enough data

System Monitoring

9.2(won by default)

15

|

Verified

Not enough data

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

6.4

29

Not enough data

Survey Management

Survey Builder

6.1(won by default)

22

Not enough data

Customizable Questions

7.9(won by default)

24

Not enough data

Templates

6.5(won by default)

22

Not enough data

Survey Distribution

6.5(won by default)

24

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

6.0(won by default)

25

Not enough data

Branding

5.8(won by default)

24

Not enough data

Multimedia Support

6.5(won by default)

24

Not enough data

Multilingual Surveys

4.9(won by default)

23

Not enough data

Survey Insights

Reporting & Analytics

6.3(won by default)

24

Not enough data

Data Exporting

7.1(won by default)

24

Not enough data

Permissions

6.8(won by default)

24

Not enough data

BI Tools Integration

Feature Not Available

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Software Testing[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Software Testing

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Feature Not Available

Not enough data

AI Smart Probes

Feature Not Available

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

Qualitative Research Support

Not enough data

Not enough data

AI-Powered Insights

Not enough data

Not enough data

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Embeddable Reports

Not enough data

Not enough data

Dashboards & Embedded Integrations

Feature Not Available

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews)

UserTesting

Small-Business(50 or fewer emp.)

19.9%

Mid-Market(51-1000 emp.)

38.1%

Enterprise(\> 1000 emp.)

42.0%

[![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")](https://www.g2.com/products/userlytics/reviews)

Userlytics

Small-Business(50 or fewer emp.)

32.0%

Mid-Market(51-1000 emp.)

48.9%

Enterprise(\> 1000 emp.)

19.1%

Small-Business

(50 or fewer emp.)

19.9%

32.0%

Mid-Market

(51-1000 emp.)

38.1%

48.9%

Enterprise

(\> 1000 emp.)

42.0%

19.1%

Reviewers' Industry

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews)
UserTesting

Financial Services

10.2%

Computer Software

9.8%

Information Technology and Services

8.7%

Retail

6.4%

Health, Wellness and Fitness

3.8%

Other

60.9%

[![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")](https://www.g2.com/products/userlytics/reviews)
Userlytics

Computer Software

13.0%

Information Technology and Services

8.9%

Financial Services

8.3%

Marketing and Advertising

8.3%

Retail

4.7%

Other

56.8%

FAQs

## UserTesting vs Userlytics FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between UserTesting vs Userlytics?

UserTesting and Userlytics are both highly rated user research platforms, but UserTesting is most often cited for its ease of use and robust participant pool, while Userlytics stands out for its customer support and intuitive setup.

| [UserTesting](https://www.g2.com/products/usertesting/reviews) | [Userlytics](https://www.g2.com/products/userlytics/reviews) |
| --- | --- |
| 4.4/5 (792 reviews) | 4.4/5 (189 reviews) |
| Enterprise | Mid-Market |
| 8.6 | 8.7 |
| 9.0 | 9.5 |
| Ease of Use (86 all-time mentions) | Customer Support (12 all-time mentions) |

### How do the pricing models of UserTesting and Userlytics compare?

Userlytics is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to UserTesting.

- **UserTesting:** Reviewers frequently cite UserTesting as expensive, especially for startups and small teams, and mention that the cost can be above budget for frequent or large-scale testing.
- **Userlytics:** Reviewers describe Userlytics as reasonably priced and highlight its value, with several noting that it is cost-effective for both small and large teams.
- **Switching reasons:** In recent reviews, buyers mention switching to Userlytics for better pricing and more flexible participant recruitment options.

### What are the best alternatives to UserTesting and Userlytics?

The top three alternatives to UserTesting and Userlytics are Dscout, Lyssna, and Maze.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [UserTesting](https://www.g2.com/products/usertesting/reviews) | 4.4/5 (792) | Enterprise | Reviewers cite high cost, especially for small teams | Ease of Use (86 all-time mentions) |
| [Userlytics](https://www.g2.com/products/userlytics/reviews) | 4.4/5 (189) | Mid-Market | Reviewers highlight reasonable pricing and value | Customer Support (12 all-time mentions) |
| [Dscout](https://www.g2.com/products/dscout/reviews) | 4.5/5 (190) | Enterprise | — | High-quality participant panel and robust research features |
| [Lyssna](https://www.g2.com/products/lyssna/reviews) | 4.5/5 (183) | Mid-Market | — | Intuitive interface and fast feedback cycles |
| [Maze](https://www.g2.com/products/maze-maze/reviews) | 4.5/5 (111) | Mid-Market | — | Flexible testing methods and rapid prototyping support |

### Which User Research features should I prioritize when comparing UserTesting and Userlytics?

Buyers should prioritize participant recruitment, ease of setup, customer support, integrations, and feature flexibility when comparing UserTesting and Userlytics.

- **Participant Recruitment:** UserTesting is cited for its large and diverse participant pool (86 all-time mentions for ease of use), while Userlytics is praised for high-quality, well-matched testers and no repeat participants.
- **Ease of Setup:** UserTesting scores 8.6 and Userlytics 8.7 on Ease of Setup, with both products frequently mentioned for easy onboarding and intuitive setup.
- **Customer Support:** UserTesting scores 9.0 and Userlytics 9.5 on Quality of Support, with Userlytics receiving 12 all-time mentions for customer support and UserTesting 36.
- **Integrations:** Both products integrate with Figma, with UserTesting having 6 all-time mentions and Userlytics 5.
- **Feature Flexibility:** Userlytics offers unique features such as cross-system integration, natural language interaction, real-time action, and trigger alerts.

### What are the pros and cons of UserTesting vs Userlytics?

UserTesting’s headline strength is its ease of use and participant pool, while Userlytics is most often praised for its customer support and intuitive setup.

- **UserTesting strengths:** Ease of use (86 all-time mentions), helpful features (64), time-saving (45), robust participant recruitment, and intuitive dashboard.
- **UserTesting trade-offs:** High cost for small teams (19 all-time mentions), some missing features (26), and occasional participant quality issues.
- **Userlytics strengths:** Customer support (12 all-time mentions), easy setup (12), high-quality testers, intuitive interface, and flexible study methods.
- **Userlytics trade-offs:** Some reviewers cite poor usability (5 all-time mentions), occasional platform bugs, and a desire for more advanced analytics and interface modernization.

### Is UserTesting or Userlytics better for small businesses?

Userlytics is the better fit for small businesses, with a larger share of Mid-Market and positive small-business reviewer sentiment.

- **UserTesting:** Largest segment is Enterprise; reviewers from small businesses frequently cite high cost as a barrier.
- **Userlytics:** Largest segment is Mid-Market; reviewers highlight reasonable pricing and ease of setup for smaller teams.

### Which User Research platform has better integrations?

UserTesting and Userlytics are at parity for integrations, with both supporting Figma and similar reviewer-cited integration experiences.

- **UserTesting:** Figma integration is mentioned in 6 all-time reviews.
- **Userlytics:** Figma integration is mentioned in 5 all-time reviews.

### How do UserTesting and Userlytics compare on customer support?

Userlytics scores higher on Quality of Support by 0.5 points, making it the reviewer-preferred platform for support experiences.

- **UserTesting:** Reviewers mention helpful and responsive support (36 all-time mentions), but some cite slow responses or unresolved issues.
- **Userlytics:** Reviewers consistently praise fast, proactive, and highly responsive customer support (12 all-time mentions), with many describing support as a standout feature.

### Which is easier to implement, UserTesting or Userlytics?

Userlytics and UserTesting are at parity on Ease of Setup, with scores of 8.7 and 8.6 respectively, and both are frequently cited for easy implementation.

- **UserTesting:** Reviewers describe setup as straightforward and intuitive, with many citing quick onboarding and minimal training required.
- **Userlytics:** Reviewers highlight very easy initial setup, clear onboarding steps, and a user-friendly interface that supports fast implementation.

### Which product has better App?

UserTesting and Userlytics are at parity on App, with both products frequently cited for ease of use and intuitive interfaces.

- **UserTesting:** Ease of Use (86 all-time mentions), intuitive dashboard, and positive feedback on app usability.
- **Userlytics:** Ease of Use (14 all-time mentions), intuitive interface, and positive reviewer sentiment on app experience.

Alternatives

**UserTesting Alternatives**

 ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout")

[
Dscout
](/products/dscout/reviews)

 ![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna")

[
Lyssna
](/products/lyssna/reviews)

 ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent")

[
Respondent
](/products/respondent/reviews)

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

[
Hotjar by Contentsquare
](/products/hotjar-by-contentsquare/reviews)

**Userlytics Alternatives**

 ![Userfeel](https://images.g2crowd.com/uploads/product/hd_favicon/d3112c2cca4a6fc13fba250b26b9a68d/userfeel.svg "Userfeel")

[
Userfeel
](/products/userfeel/reviews)

 ![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze")

[
Maze
](/products/maze-maze/reviews)

 ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout")

[
Dscout
](/products/dscout/reviews)

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

[
Hotjar by Contentsquare
](/products/hotjar-by-contentsquare/reviews)