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Compare UserTesting and Userlytics 
Featured Products
At a Glance
Market Segments
Enterprise (41.9% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial
UserTesting
Star Rating
(785)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansUserlytics
Star Rating
(171)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserTesting excels in overall user satisfaction, reflected in its high scores across various categories, particularly in user research and consumer video feedback. Users appreciate the platform's variety of test types, including websites, prototypes, and mobile apps, which can be completed on any device.
- Users say that Userlytics offers a strong reporting feature, making it easy to organize participant responses for final reports. This capability is particularly beneficial for teams looking to streamline their analysis process, showcasing the platform's focus on effective data presentation.
- Reviewers mention that UserTesting's intuitive user interface and smooth animations enhance the overall experience, making it easier for users to navigate the platform. This user-friendly design is a significant advantage for those who prioritize ease of use in their daily tasks.
- According to verified reviews, Userlytics stands out for its access to high-quality users, which is crucial for gathering direct feedback to inform UX strategies. This feature is particularly valued by teams looking to gain actionable insights from their target audience.
- G2 reviewers highlight that while UserTesting has a larger market presence and a higher total number of reviews, Userlytics maintains a competitive edge in customer support quality, with users noting timely and effective assistance when needed.
- Users report that both platforms have their strengths, but UserTesting's broader range of test types and higher overall satisfaction ratings make it a preferred choice for enterprises, while Userlytics appeals to mid-market users with its free trial offering and strong transcription capabilities.
Pricing
Entry-Level Pricing
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Userlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
UserTesting
Free Trial is available
Userlytics
Free Trial is available
Ratings
Meets Requirements
8.6
599
8.5
125
Ease of Use
8.4
630
8.2
126
Ease of Setup
8.6
295
8.6
70
Ease of Admin
8.7
231
8.6
63
Quality of Support
9.0
522
9.5
126
Has the product been a good partner in doing business?
8.8
226
9.3
64
Product Direction (% positive)
8.1
589
9.0
114
Features by Category
User Response Methods
7.5
317
|
Verified
8.3
77
|
Verified
8.7
374
|
Verified
8.4
89
|
Verified
8.7
296
|
Verified
8.4
86
|
Verified
7.1
182
|
Verified
7.3
51
8.2
351
|
Verified
8.0
82
|
Verified
Participant Selection
7.4
126
7.5
66
|
Verified
5.5
81
7.2
42
6.9
107
7.4
52
|
Verified
8.1
374
|
Verified
8.2
90
|
Verified
Insights
7.7
344
|
Verified
8.0
90
|
Verified
7.7
312
|
Verified
7.9
82
|
Verified
7.4
312
|
Verified
7.6
77
Generative AI
6.6
83
7.6
33
Feedback Source
8.0
114
8.1
13
8.4
131
8.7
13
8.4
131
7.7
11
7.7
83
7.7
10
8.3
155
7.7
15
Feedback Management
7.7
144
8.2
11
7.7
159
8.5
12
8.2
176
8.5
14
8.2
162
8.8
14
Insights
Feature Not Available
Feature Not Available
7.3
162
8.5
14
7.7
173
8.4
15
Agentic AI - Demo Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Not enough data
Customization
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Agentic AI - Experience Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Not enough data
Survey Customization
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Not enough data
Survey Insights
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Not enough data
Agentic AI - Survey
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.7
5
Not enough data
6.4
6
Not enough data
Survey Management
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Not enough data
Process Management
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserTesting and Userlytics are categorized as Consumer Video Feedback, User Research, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Computer Software
13.0%
Information Technology and Services
9.3%
Financial Services
8.7%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.9%
Discussions
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
Userlytics has no discussions with answers
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