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Compare Lookback and Userlytics 
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At a Glance
Market Segments
Mid-Market (63.2% of reviews)
Mid-Market (48.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Lookback
Star Rating
(21)4.3 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about LookbackUserlytics
Star Rating
(168)4.4 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lookback excels in ease of setup, achieving a perfect score of 10.0, which reviewers mention makes onboarding a breeze compared to Userlytics, which scored 8.5 in this area.
- Reviewers mention that Userlytics offers superior quality of support, with a score of 9.5, while Lookback's support quality is rated at 8.2, indicating a more responsive and helpful support team for Userlytics users.
- G2 users highlight Lookback's strong performance in user response methods, particularly in video interviews, where it scored 9.4, compared to Userlytics' score of 8.5, suggesting a more robust feature set for conducting interviews.
- Users on G2 report that Lookback shines in feedback management, particularly with its media library feature, scoring 8.1, while Userlytics falls short in this area, indicating a less organized approach to managing feedback.
- Reviewers mention that Userlytics has a more extensive recruitment pool, scoring 8.2, which is beneficial for users looking to gather diverse feedback, whereas Lookback's recruitment options are less robust.
- Users say that Lookback's analytics capabilities, particularly in real-time analysis, are less impressive than Userlytics, which offers a more comprehensive analytics suite, scoring 8.3 compared to Lookback's 7.9, making it a better choice for data-driven insights.
Pricing
Entry-Level Pricing
Lookback
No pricing availableUserlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
Lookback
No trial information availableUserlytics
Free Trial is available
Ratings
Meets Requirements
8.7
15
8.5
124
Ease of Use
9.0
15
8.2
125
Ease of Setup
10.0
7
8.6
69
Ease of Admin
10.0
7
8.6
63
Quality of Support
8.2
10
9.5
125
Has the product been a good partner in doing business?
9.0
7
9.3
64
Product Direction (% positive)
10.0
16
9.0
113
Features by Category
User Response Methods
Not enough data
8.3
76
|
Verified
8.7
10
|
Verified
8.4
88
|
Verified
9.4
9
|
Verified
8.5
85
|
Verified
Not enough data
7.3
50
9.7
6
|
Verified
8.0
81
|
Verified
Participant Selection
Not enough data
7.5
65
|
Verified
Feature Not Available
7.2
41
Not enough data
7.5
51
|
Verified
Not enough data
8.3
89
|
Verified
Insights
Not enough data
8.0
89
|
Verified
9.4
8
|
Verified
7.9
81
|
Verified
6.7
5
|
Verified
7.7
76
Generative AI
Not enough data
7.7
32
Feedback Source
Not enough data
8.1
13
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
7.7
15
Feedback Management
Not enough data
8.2
11
Not enough data
8.5
12
Not enough data
8.5
14
Not enough data
8.8
14
Insights
Not enough data
Feature Not Available
Not enough data
8.5
14
Not enough data
8.4
15
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lookback and Userlytics are categorized as User Research
Unique Categories
Lookback has no unique categories
Userlytics is categorized as Software Testing, Enterprise Feedback Management, and Consumer Video Feedback
Reviews
Reviewers' Company Size
Lookback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
26.3%
Computer Software
21.1%
Writing and Editing
5.3%
Telecommunications
5.3%
Retail
5.3%
Other
36.8%
Computer Software
13.1%
Information Technology and Services
9.4%
Financial Services
8.8%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.6%
Discussions
Lookback has no discussions with answers
Userlytics has no discussions with answers
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