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Compare Lookback and Userlytics 
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At a Glance
Market Segments
Mid-Market (63.2% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Lookback
Star Rating
(21)4.3 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LookbackUserlytics
Star Rating
(170)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansLookback vs Userlytics
When assessing the two solutions, reviewers found Lookback easier to use, set up, and administer. However, reviewers preferred doing business with Userlytics overall.
- Reviewers felt that Lookback meets the needs of their business better than Userlytics.
- When comparing quality of ongoing product support, reviewers felt that Userlytics is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lookback over Userlytics.
Pricing
Entry-Level Pricing
Lookback
No pricing availableUserlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
Lookback
No trial information availableUserlytics
Free Trial is available
Ratings
Meets Requirements
8.7
15
8.5
125
Ease of Use
9.0
15
8.2
126
Ease of Setup
10.0
7
8.6
70
Ease of Admin
10.0
7
8.6
63
Quality of Support
8.2
10
9.5
126
Has the product been a good partner in doing business?
9.0
7
9.3
64
Product Direction (% positive)
10.0
16
9.0
114
Features by Category
User Response Methods
Not enough data
8.3
77
|
Verified
8.7
10
|
Verified
8.4
89
|
Verified
9.4
9
|
Verified
8.4
86
|
Verified
Not enough data
7.3
51
9.7
6
|
Verified
8.0
82
|
Verified
Participant Selection
Not enough data
7.5
66
|
Verified
Feature Not Available
7.2
42
Not enough data
7.4
52
|
Verified
Not enough data
8.2
90
|
Verified
Insights
Not enough data
8.0
90
|
Verified
9.4
8
|
Verified
7.9
82
|
Verified
6.7
5
|
Verified
7.6
77
Generative AI
Not enough data
7.6
33
Feedback Source
Not enough data
8.1
13
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
7.7
15
Feedback Management
Not enough data
8.2
11
Not enough data
8.5
12
Not enough data
8.5
14
Not enough data
8.8
14
Insights
Not enough data
Feature Not Available
Not enough data
8.5
14
Not enough data
8.4
15
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lookback and Userlytics are categorized as User Research
Unique Categories
Lookback has no unique categories
Userlytics is categorized as Software Testing, Enterprise Feedback Management, and Consumer Video Feedback
Reviews
Reviewers' Company Size
Lookback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
26.3%
Computer Software
21.1%
Writing and Editing
5.3%
Telecommunications
5.3%
Retail
5.3%
Other
36.8%
Computer Software
13.0%
Information Technology and Services
9.3%
Financial Services
8.7%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.9%
Discussions
Lookback has no discussions with answers
Userlytics has no discussions with answers
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