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Compare Respondent and User Interviews 
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At a Glance
Market Segments
Small-Business (63.8% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Respondent
Star Rating
(505)4.6 out of 5
Market Segments
Small-Business (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RespondentUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both User Interviews and Respondent offer strong ease of use scores (9.1 for User Interviews and 9.1 for Respondent), User Interviews shines with its intuitive interface that many find more user-friendly, especially for beginners.
- Reviewers mention that User Interviews has a slight edge in quality of support (9.1 vs. 8.9), with many users praising the responsiveness and helpfulness of their customer service team, particularly when navigating complex features.
- G2 users highlight that Respondent excels in survey features, particularly with its survey builder (8.9 vs. 8.5) and analytics capabilities (8.3 vs. 6.8), making it a preferred choice for those who prioritize data insights and customization in their surveys.
- Users on G2 report that Respondent's video snippets feature (8.5 vs. 6.1) is particularly well-received, allowing for more engaging and dynamic survey experiences, which is a significant advantage for those looking to enhance participant interaction.
- Reviewers say that User Interviews has a strong reputation for its recruitment pool (8.3 vs. 8.2), with many noting the quality and diversity of respondents available, which is crucial for obtaining reliable feedback.
- Users report that while both platforms offer similar branching/skip logic capabilities, Respondent (8.5) is often noted for its more robust implementation, allowing for more complex survey flows that can better cater to specific respondent needs.
Pricing
Entry-Level Pricing
Respondent
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Respondent
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
8.9
288
8.9
573
Ease of Use
9.1
293
9.0
592
Ease of Setup
9.1
86
8.6
209
Ease of Admin
8.8
50
9.0
114
Quality of Support
8.9
274
9.1
527
Has the product been a good partner in doing business?
8.8
48
9.1
114
Product Direction (% positive)
8.8
286
9.3
588
Features by Category
User Response Methods
9.1
155
|
Verified
7.5
225
|
Verified
8.5
140
6.2
195
8.6
138
|
Verified
8.2
224
Feature Not Available
5.9
192
Feature Not Available
6.6
203
Participant Selection
Feature Not Available
6.9
197
Feature Not Available
4.9
48
Feature Not Available
6.0
188
8.2
136
|
Verified
8.1
217
|
Verified
Insights
8.3
143
|
Verified
6.7
189
|
Verified
8.3
140
|
Verified
6.9
198
|
Verified
8.4
145
|
Verified
6.8
197
|
Verified
Generative AI
8.6
68
5.0
75
Feedback Source
8.7
83
Not enough data
9.0
85
Not enough data
8.7
78
Not enough data
8.5
75
Not enough data
8.7
80
Not enough data
Feedback Management
8.8
76
Not enough data
8.9
79
Not enough data
8.8
80
Not enough data
9.1
84
Not enough data
Insights
8.7
75
Not enough data
8.9
76
Not enough data
9.2
78
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.8
170
8.3
180
8.8
181
8.5
227
8.5
170
8.2
171
8.7
171
8.6
189
Survey Customization
8.5
165
7.7
161
8.7
166
8.0
162
8.8
160
7.9
166
8.5
157
Feature Not Available
Survey Insights
8.8
167
Feature Not Available
8.2
151
Feature Not Available
8.6
159
8.4
148
8.6
169
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Categories
Categories
Shared Categories
Respondent and User Interviews are categorized as User Research and Survey
Unique Categories
Respondent is categorized as Consumer Video Feedback
User Interviews has no unique categories
Reviews
Reviewers' Company Size
Respondent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
8.3%
Market Research
5.5%
Marketing and Advertising
5.0%
Accounting
3.9%
Other
66.6%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
Is respondent legit?
6 Comments
TS
Absolute Read more
How do we get to know about suggested study for us?
3 Comments
SO
Everyone is not perfect in writing. Writing is a skilfull job and it is not possible for everyone to write. Most of the students hate writing essays in...Read more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 Comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
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