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Compare Respondent and User Interviews 
Featured Products
At a Glance
Market Segments
Small-Business (63.8% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Respondent
Star Rating
(516)4.6 out of 5
Market Segments
Small-Business (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RespondentUser Interviews
Star Rating
(1,045)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that User Interviews excels in user-friendliness, with many users praising its straightforward interface. One user noted, "The interface is straightforward and user-friendly," which makes navigating the platform a breeze.
- Users say that Respondent shines in its ease of setup, with feedback highlighting how quickly users can get started. A recent user mentioned, "Setting it up was straightforward," indicating a smooth onboarding experience that many find appealing.
- Reviewers mention that User Interviews has a strong focus on customer support, with users appreciating the quick response times. One user stated, "I really appreciate the customer support—they respond almost immediately," showcasing the platform's commitment to assisting its users.
- According to verified reviews, Respondent is recognized for its ability to connect users with the right professional profiles, which enhances the quality of insights gathered. A user remarked, "The platform connects me with exactly the types of professional profiles I need," highlighting its effectiveness in targeting specific demographics.
- Users report that while both platforms have similar star ratings, User Interviews has a larger volume of reviews, suggesting a more established user base. With 680 reviews compared to Respondent's 370, this indicates a broader range of user experiences to consider.
- Reviewers highlight that User Interviews provides a robust feature set for survey distribution, with one user noting the ease of implementing complex skipping logic. This feature is particularly beneficial for users looking to create tailored survey experiences, setting it apart from Respondent in this regard.
Pricing
Entry-Level Pricing
Respondent
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Respondent
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
8.9
291
8.9
573
Ease of Use
9.1
296
9.0
592
Ease of Setup
9.1
88
8.6
209
Ease of Admin
8.8
51
9.0
114
Quality of Support
8.9
277
9.1
527
Has the product been a good partner in doing business?
8.8
49
9.1
114
Product Direction (% positive)
8.8
289
9.3
588
Features by Category
User Response Methods
9.1
156
|
Verified
7.5
225
|
Verified
8.5
140
6.2
195
8.6
138
|
Verified
8.2
224
Feature Not Available
5.9
192
Feature Not Available
6.6
203
Participant Selection
Feature Not Available
6.9
197
Feature Not Available
4.9
48
Feature Not Available
6.0
188
8.2
136
|
Verified
8.1
217
|
Verified
Insights
8.3
143
|
Verified
6.7
189
|
Verified
8.3
140
|
Verified
6.9
198
|
Verified
8.4
145
|
Verified
6.8
197
|
Verified
Generative AI
8.6
68
5.0
75
Feedback Source
8.7
83
Not enough data
9.0
85
Not enough data
8.7
78
Not enough data
8.5
75
Not enough data
8.7
80
Not enough data
Feedback Management
8.8
76
Not enough data
8.9
79
Not enough data
8.8
80
Not enough data
9.1
84
Not enough data
Insights
8.7
75
Not enough data
8.9
76
Not enough data
9.2
78
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.8
171
8.3
180
8.8
182
8.5
227
8.5
171
8.2
171
8.7
172
8.6
189
Survey Customization
8.5
165
7.7
161
8.7
166
8.0
162
8.8
160
7.9
166
8.5
157
Feature Not Available
Survey Insights
8.8
167
Feature Not Available
8.2
151
Feature Not Available
8.6
159
8.4
148
8.6
169
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Categories
Categories
Shared Categories
Respondent and User Interviews are categorized as User Research and Survey
Unique Categories
Respondent is categorized as Consumer Video Feedback
User Interviews has no unique categories
Reviews
Reviewers' Company Size
Respondent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.7%
Information Technology and Services
8.2%
Market Research
5.5%
Marketing and Advertising
4.9%
Accounting
3.8%
Other
66.8%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
Is respondent legit?
6 Comments
TS
Absolute Read more
How do we get to know about suggested study for us?
3 Comments
SO
Everyone is not perfect in writing. Writing is a skilfull job and it is not possible for everyone to write. Most of the students hate writing essays in...Read more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
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