--- title: User Interviews Reviews meta\_title: 'User Interviews Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1046 reviews by the users' company size, role or industry to find out how User Interviews works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1046 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # User Interviews Reviews & Product Details Visit Website User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for πŸ§‘β€πŸ’» user research, πŸ“Š market research, and πŸ€– AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place. Our flexible platform and powerful integrations make it easy for enterprises, technology partners, and agency teams to run any kind of research with confidence. Get started at for free at https://www.userinterviews.com. HOW IT WORKS: 1. RECRUIT PARTICIPANTS: Create hybrid panels of users and prospects for fast, easy recruitment. We can source qualified participants with more speed, precision, and scale than any other panel provider because of our extensive network and advanced matching system. 2. AUTOMATE WORKFLOWS: Source, screen, schedule, track, and pay participants, all in one place. Eliminate recruitment busywork with workflow automations and integrations with popular research and productivity tools. 3. ANALYZE INSIGHTS: Accelerate time to insight with session transcripts, traceable observations, highlight reels, and deep dive analysis, all powered by AI. 4. GOVERN RESEARCH: Run a world-class research practice as the work of customer understanding becomes distributed. Our platform helps you keep a global record of research activity and automate compliance with your team’s standards. User Interviews is built for research, product, and AI teams who do frequent, collaborative research. * * * Product Website User Interviews Seller [UserTesting](https://www.g2.com/sellers/usertesting) Discussions [User Interviews Community](https://www.g2.com/products/user-interviews/discuss) Languages Supported English Solution Type Best-of-Breed Overview by User Interviews Marketing Team Show More ## Pricing Pricing provided by User Interviews. ### Recruit Pay As You Go $49.00 [ View More Pricing Information ](https://www.g2.com/products/user-interviews/pricing) ## User Interviews Integrations (22) What do users say about integrations? Verified by User Interviews [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Alchemer Survey ](https://www.g2.com/products/alchemer-survey/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendar ](https://www.g2.com/products/calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Census ](https://www.g2.com/products/census/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Decipher ](https://www.g2.com/products/decipher/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Meet ](https://www.g2.com/products/google-meet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hightouch ](https://www.g2.com/products/hightouch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lookback ](https://www.g2.com/products/lookback/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Loop11 ](https://www.g2.com/products/loop11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lyssna ](https://www.g2.com/products/lyssna/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Maze ](https://www.g2.com/products/maze-maze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimal ](https://www.g2.com/products/optimal-optimal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outset.ai ](https://www.g2.com/products/outset-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Qualtrics Customer Experience ](https://www.g2.com/products/qualtrics-customer-experience/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Data 360 (formerly Data Cloud) ](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sprig ](https://www.g2.com/products/sprig/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SurveyMonkey ](https://www.g2.com/products/surveymonkey/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tremendous ](https://www.g2.com/products/tremendous/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Typeform ](https://www.g2.com/products/typeform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UserTesting ](https://www.g2.com/products/usertesting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webex ](https://www.g2.com/products/webexsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 2/7/2025 "While some value exists, the platform is swamped with fraudulent activity, so caution is required" 2/5 What do you like best about User Interviews? Access to relevant research participants based on a variety of attributes Review collected by and hosted on G2.com. What do you dislike about User Interviews? 1. Tons of fraudulent activity, such as the same individuals joining a study multiple times from different accounts or misrepresenting themselves. You really need to ensure validity yourself, such as by confirming participants' identity or attributes in various ways, before relying on their data. Without that, my study would end up with potentially tens of percent, maybe even most, of the data in it being based on fraudulent participants. 2. Recruitment prices for B2B participants are high, especially considering the low quality of the participant list they generate, which requires the research admin to do significant participant validity screening themselves (you can get refunded for fraudulent participants, but that requires identifying them first, reporting...). Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? Access to survey audience based on a high variety of attributes. Potentially can save a lot of time and energy trying to recruit such audience myself. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ali T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali T.") AT Ali T. Product/Project Manager: Connected Vehicles Solutions Small-Business (50 or fewer emp.) 5/18/2023 Guest users or non-business users of the software, not included in G2 scores. "Promising Platform, small offer!" 1.5/5 What do you like best about User Interviews? I like the platform, and I believe it will provide a very good place for companies to obtain feedback from uses and conduct user research and market research. It is better than other platforms as it is simpler to use. Review collected by and hosted on G2.com. What do you dislike about User Interviews? For such promissing platform, although everything orked out just well. I still see the offer to seem very small especially in Europe and Germany. I think they could invest in acquiring business accounts. Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? it trys to connect businesses from all sizes with individuals that are interested in a side income. So It provide research subjects to the businesses to obtain neutral feedback on their products, services or just to answer surveys. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ekram I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ekram I.") EI Ekram I. Small-Business (50 or fewer emp.) 5/18/2023 "Never get picked for surveys" 1.5/5 What do you like best about User Interviews? I like that they constantly email with surgery opportunities. Review collected by and hosted on G2.com. What do you dislike about User Interviews? I never get picked to participate in surveys. Perhaps I'm using this incorrectly! Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? It is helping with Market Research which is really beneficial. I have not used the resources as much as I should, but I am never picked. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jim R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim R.") JR Jim R. C Small-Business (50 or fewer emp.) 4/30/2020 "Nice idea, but technical issues and lack of support make it unusable" 1.5/5 What do you like best about User Interviews? Ability to target participants based on demographic information, and further screen participants with a customized questionnaire. Review collected by and hosted on G2.com. What do you dislike about User Interviews? No phone support is offered. Chat support cannot handle anything, and recommends you to email the "Projects" team. Projects team just keeps responding with the same canned/automated responses even after you tell them that their response wasn't relevant or didn't work. If you run into technical issues (which you will, unfortunately) you will burn days and days trying to get it resolved with them. For an expensive service ($300/month) their support is terrible. I get better support from services that only charge $10/month. Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? We're using it to get feedback on our website, messaging and product. The feedback has been amazing when the product has worked properly (see above). When it doesn't, their lack of customer support slows you down and burns days of time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about User Interviews? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about User Interviews ](https://www.g2.com/products/user-interviews/discussions/new) GU Guest User What is User Interviews used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-user-interviews-used-for) ![Katherine S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katherine S.") KS Katherine Shimanovsky β€’ Last activity over 5 years ago Why is Amazon credit the main form of payment? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/31513-why-is-amazon-credit-the-main-form-of-payment) [ View all Discussions ](https://www.g2.com/products/user-interviews/discuss) ## Pricing Options Pricing provided by User Interviews. ### Recruit Pay As You Go $49.00 ### Recruit Essential Starting at $205.00 Per Month ### Recruit Custom Contact Us ### Hub Workflow Contact Us [ View More Pricing Information ](https://www.g2.com/products/user-interviews/pricing) ## G2 Deals ### Exclusive savings on User Interviews through G2 Deals User Interviews helps teams make better business and product decisions by making user research easier, faster, and more joyful. Sign up today through G2 Deals and get 3 free research participants (a $360 value!). How to claim this offer Discount automatically applied at checkout. Claim Offer User Interviews Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") UserTesting 4.4/5(792) [ Compare Now ](https://www.g2.com/compare/user-interviews-vs-usertesting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a7d4063a188aadcce427f569a7e2ff0c/respondent.png "Product Avatar Image") Respondent 4.6/5(530) [ Compare Now ](https://www.g2.com/compare/respondent-vs-user-interviews) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ef7508d85c415e3bd152cc0eb52177ae/maze-maze.png "Product Avatar Image") Maze 4.5/5(111) [ Compare Now ](https://www.g2.com/compare/maze-maze-vs-user-interviews) ##### ##### User Interviews Features User Response Methods Survey Video Snippets Video Interview Participant Selection In-App On-Site Recruitment Pool Insights Analytics Collaboration Sorting Survey Management Survey Builder Customizable Questions Templates [ View More Features ](https://www.g2.com/products/user-interviews/features) ## Top-Rated Alternatives [ ![Respondent](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Respondent") Respondent 4.6/5(530) ](https://www.g2.com/products/respondent/reviews) [ ![Dscout](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dscout") Dscout 4.5/5(190) ](https://www.g2.com/products/dscout/reviews) [ ![Maze](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maze") Maze 4.5/5(111) ](https://www.g2.com/products/maze-maze/reviews) [ View All Alternatives ](https://www.g2.com/products/user-interviews/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[User Research](https://www.g2.com/categories/user-research) ##### Explore More [SnapLogic and Informatica PowerCenter both come up when we scope on-premise ETL work, for a team managing high-volume pipelines across legacy and cloud sources, where does one actually outperform the other?](https://www.g2.com/discussions/snaplogic-and-informatica-powercenter-both-come-up-when-we-scope-on-premise-etl-work-for-a-team-managing-high-volume-pipelines-across-legacy-and-cloud-sources-where-does-one-actually-outperform-the-other)[Which is the best AI legal assistant for law firms?](https://www.g2.com/discussions/which-is-the-best-ai-legal-assistant-for-law-firms)[KTern.AI vs CAST Highlight for an enterprise IT team evaluating cloud migration assessment tools: which gives a more complete automated discovery and cloud readiness picture across a large on-premises application portfolio?](https://www.g2.com/discussions/ktern-ai-vs-cast-highlight-for-an-enterprise-it-team-evaluating-cloud-migration-assessment-tools-which-gives-a-more-complete-automated-discovery-and-cloud-readiness-picture-across-a-large-on-premises-application-portfolio) [Docusign CLM vs Ironclad for a company scaling from ad hoc contract management to something that actually has workflow and approval tracking?](https://www.g2.com/discussions/which-is-better-for-a-company-scaling-from-ad-hoc-contract-management-to-something-that-actually-has-workflow-and-approval-tracking-docusign-clm-or-ironclad)[What are the best anonymization tools for AI teams preparing datasets while keeping data utility for training models and analytics?](https://www.g2.com/discussions/what-are-the-best-anonymization-tools-for-ai-teams-preparing-datasets-while-keeping-data-utility-for-training-models-and-analytics)[Pros and Cons Details](https://www.g2.com/products/user-interviews/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)