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At a Glance
Market Segments
Enterprise (60.0% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Dscout
Star Rating
(175)4.5 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DscoutUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that User Interviews excels in ease of use with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward platform, while dscout, with a score of 8.4, is noted for its more complex interface that may require additional training.
- Reviewers mention that dscout offers superior video interview capabilities, scoring 8.8 compared to User Interviews' 8.2, highlighting dscout's advanced features for capturing user feedback through video snippets and interviews.
- G2 users indicate that User Interviews has a more robust survey management system, particularly in survey distribution and templates, scoring 8.8 and 8.5 respectively, while dscout's scores in these areas are not as strong, suggesting a less flexible approach to survey customization.
- Users on G2 report that dscout shines in participant selection, particularly with its in-app recruitment tools, scoring 7.7, while User Interviews falls behind with a score of 7.1, indicating a potential limitation in reaching diverse participant pools.
- Reviewers mention that User Interviews has a higher quality of support, scoring 9.2, which is crucial for users who may need assistance during their research processes, whereas dscout, despite a strong score of 9.5, is noted for having less personalized support experiences.
- Users say that both platforms have similar product direction scores of 9.4, indicating that both User Interviews and dscout are committed to evolving their offerings, but User Interviews is often praised for its responsiveness to user feedback in product updates.
Pricing
Entry-Level Pricing
Dscout
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Dscout
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
8.7
156
8.9
573
Ease of Use
8.4
160
9.0
592
Ease of Setup
8.4
84
8.6
209
Ease of Admin
8.4
33
9.0
114
Quality of Support
9.5
145
9.1
527
Has the product been a good partner in doing business?
9.2
37
9.1
114
Product Direction (% positive)
9.3
155
9.3
588
Features by Category
User Response Methods
8.0
142
|
Verified
7.5
225
|
Verified
8.9
146
|
Verified
6.2
195
8.9
131
|
Verified
8.2
224
8.8
140
|
Verified
5.9
192
8.3
143
|
Verified
6.6
203
Participant Selection
7.8
125
6.9
197
6.0
94
4.9
48
6.3
90
6.0
188
8.2
138
|
Verified
8.1
217
|
Verified
Insights
7.5
137
|
Verified
6.7
189
|
Verified
7.9
137
|
Verified
6.9
198
|
Verified
7.8
129
|
Verified
6.8
197
|
Verified
Generative AI
6.1
65
5.0
75
Feedback Source
7.9
43
Not enough data
Feature Not Available
Not enough data
8.6
43
Not enough data
6.7
30
Not enough data
8.0
47
Not enough data
Feedback Management
8.0
42
Not enough data
7.5
44
Not enough data
7.8
42
Not enough data
8.5
44
Not enough data
Insights
6.6
36
Not enough data
7.5
45
Not enough data
7.6
44
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Survey Customization
Not enough data
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
9.0
5
|
Verified
Not enough data
8.7
5
Not enough data
Categories
Categories
Shared Categories
Dscout and User Interviews are categorized as User Research
Unique Categories
Dscout is categorized as Enterprise Feedback Management and Consumer Video Feedback
User Interviews is categorized as Survey
Reviews
Reviewers' Company Size
Dscout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Research
8.8%
Financial Services
8.8%
Market Research
7.1%
Marketing and Advertising
6.5%
Other
58.2%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
What tools can dscout integrate well with?
1 Comment
BW
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 Comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
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