G2 reviewers report that User Interviews excels in user experience, with many praising its intuitive interface that simplifies the setup process. Users have highlighted how easy it is to implement complex features, making it a reliable choice for those new to user research.
Users say that Dscout shines in its customer support, often described as the best among vendors. Reviewers appreciate the team's attentiveness to feedback and their proactive approach in helping users find solutions, which enhances the overall experience.
According to verified reviews, User Interviews has a significantly higher G2 Score, indicating greater overall satisfaction among users. This is reflected in the volume of recent reviews, where users consistently mention the platform's reliability and effectiveness in connecting them with participants.
Reviewers mention that Dscout is particularly strong in participant recruitment, with users enjoying the flexibility to invite their own participants or utilize Dscout's pool. This feature is noted as a major advantage for those needing quick access to quality participants for research.
Users report that while User Interviews has a user-friendly setup, Dscout's self-service capabilities are also highly regarded. Many users appreciate the ease of navigating Dscout's features, which allows for efficient unmoderated usability testing.
G2 reviewers highlight that while User Interviews has a strong focus on small businesses, Dscout's appeal to enterprise users is evident. This distinction may influence buyers based on their organizational size and specific research needs, with each platform catering to different market segments effectively.
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
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