Updox Features

Information Flow (3)

Patient Case Management: Based on 28 Updox reviews. Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share.
Referrals Management: Based on 27 Updox reviews. Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities.
Records Management: Based on 27 Updox reviews. Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles.

Dashboards & Reporting: Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc. 24 reviewers of Updox have provided feedback on this feature.
Team Management: Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction. 24 reviewers of Updox have provided feedback on this feature.
Secure Communications: Based on 29 Updox reviews. Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel.
Patient Experience Management: Provides organizations with the tools to optimize patient experience efforts This feature was mentioned in 27 Updox reviews.

User Authorization - HIPAA Compliant Messaging: Allows administrators to set up and implement any levels of authorization required to send and receive secure messages This feature was mentioned in 48 Updox reviews.
Compliant Texting - HIPAA Compliant Messaging: Based on 44 Updox reviews. Facilitates the receiving and sending of secure and encrypted text messages
Compliant Emailing - HIPAA Compliant Messaging: Based on 40 Updox reviews. Facilitates the receiving and sending of secure and encrypted emails
Clinical Communication - HIPAA Compliance: Facilitates communication between health care professionals 46 reviewers of Updox have provided feedback on this feature.
HIPAA Compliance - HIPAA Compliant Messaging: As reported in 46 Updox reviews. Aligns and complies with HIPAA regulation and standards
Operating Systems - HIPAA Compliant Messaging: Based on 44 Updox reviews. Supports desktop, iOS, and Android operating systems
Message Lifespan - HIPAA Compliant Messaging: Based on 38 Updox reviews. Allows the determination and assignment of the lifespan of a delivered message
Workflow Enhancement - HIPAA Compliant Messaging: As reported in 45 Updox reviews. Enhances clinical workflows

Workflow Management: Based on 38 Updox reviews and verified by the G2 Product R&D team. Enhances clinical workflows
Interoperability: Based on 34 Updox reviews and verified by the G2 Product R&D team. Integrates with existing medical practice solutions
Digital Intake Forms: Based on 33 Updox reviews and verified by the G2 Product R&D team. Provides digitized intake forms both for patient and physician use
Engagement Measuring: Based on 26 Updox reviews and verified by the G2 Product R&D team. Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management: Based on 25 Updox reviews and verified by the G2 Product R&D team. Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration: Based on 34 Updox reviews and verified by the G2 Product R&D team. Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration: As reported in 24 Updox reviews. Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.

Online Presence Management: Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms) 27 reviewers of Updox have provided feedback on this feature.
Patient Feedback Management: Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction This feature was mentioned in 27 Updox reviews.
Patient Portal: Based on 28 Updox reviews and verified by the G2 Product R&D team. Facilitates and enables patient access to their personal health information and data.
Patient Communications: Based on 33 Updox reviews and verified by the G2 Product R&D team. Streamlines the delivery of messaging between health care professional and patient.
Integration with Wearables: Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits. 24 reviewers of Updox have provided feedback on this feature.

Telecommunications: Based on 19 Updox reviews. Utilizes telecommunications technology to provide providers and patients with two-way communication.
Low Bandwidth Support: Based on 15 Updox reviews. Ensures that the telemedicine solutions works even when internet is slow or network is poor.
EHR Integration: As reported in 17 Updox reviews. Facilitates the integration between telemedicine platform and existing EHR.

Practice Branding: As reported in 15 Updox reviews. Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding.
Practice Specific: Supports the needs and requirements of specialty practices. 16 reviewers of Updox have provided feedback on this feature.
Charting And Documentation: Generates or provides practioners with the tools to create clinical documentation post-meeting. This feature was mentioned in 18 Updox reviews.