[ Updox Reviews ](https://www.g2.com/products/updox/reviews) [ Updox Reviews ](https://www.g2.com/products/updox/reviews) # Updox Features ##### ## Information Flow (3) Patient Case Management Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share. Referrals Management Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities. Records Management Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles. Show More ##### ## Patient Experience (4) Dashboards & Reporting Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc. Team Management Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction. Secure Communications Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel. Patient Experience Management Provides organizations with the tools to optimize patient experience efforts Show More ##### ## Platform (8) User Authorization - HIPAA Compliant Messaging Allows administrators to set up and implement any levels of authorization required to send and receive secure messages Compliant Texting - HIPAA Compliant Messaging Facilitates the receiving and sending of secure and encrypted text messages Compliant Emailing - HIPAA Compliant Messaging Facilitates the receiving and sending of secure and encrypted emails Clinical Communication - HIPAA Compliance Facilitates communication between health care professionals HIPAA Compliance - HIPAA Compliant Messaging Aligns and complies with HIPAA regulation and standards Operating Systems - HIPAA Compliant Messaging Supports desktop, iOS, and Android operating systems Message Lifespan - HIPAA Compliant Messaging Allows the determination and assignment of the lifespan of a delivered message Workflow Enhancement - HIPAA Compliant Messaging Enhances clinical workflows Show More ##### ## Operations (7) Workflow Management Enhances clinical workflows Interoperability Integrates with existing medical practice solutions Digital Intake Forms Provides digitized intake forms both for patient and physician use Engagement Measuring Tracks and measures current and improved levels of patient engagement Patient Satisfaction Management Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores. EHR Integration Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. IPC Systems Integration Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information. Show More ##### ## Patient-Centered Functions (5) Online Presence Management Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms) Patient Feedback Management Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction Patient Portal Facilitates and enables patient access to their personal health information and data. Patient Communications Streamlines the delivery of messaging between health care professional and patient. Integration with Wearables Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits. Show More ##### ## Technology (3) Telecommunications Utilizes telecommunications technology to provide providers and patients with two-way communication. Low Bandwidth Support Ensures that the telemedicine solutions works even when internet is slow or network is poor. EHR Integration Facilitates the integration between telemedicine platform and existing EHR. Show More ##### ## Administration (3) Practice Branding Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding. Practice Specific Supports the needs and requirements of specialty practices. Charting And Documentation Generates or provides practioners with the tools to create clinical documentation post-meeting. Show More ##### ## Compliance (2) HIPAA Compliance Ensures that the telemedicine platform adheres and complies with HIPAA regulations. State Regulation Compliance Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations. Show More ##### ## Generative AI (1) AI Text Summarization Condenses long documents or text into a brief summary. Show More [ ![Practice Better](https://images.g2crowd.com/uploads/product/hd_favicon/6b0b70ed0ecbac5eafb43f7bc4738618/practice-better.svg "Practice Better") Sponsored Practice Better 4.7/5 (298) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") Spruce Health 4.7/5 (336) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5 (416) ](https://www.g2.com/products/weave-weave/reviews) [ ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD") OhMD 4.8/5 (170) ](https://www.g2.com/products/ohmd/reviews) [ View All Alternatives ](https://www.g2.com/products/updox/competitors/alternatives) Updox Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_679e399c8c237a6e2479ec54b669101f/doxy-me.png "Product Avatar Image") Doxy.me 4.5/5 (98) [ Compare Now ](https://www.g2.com/compare/doxy-me-vs-updox) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e7dea658dc087f4af29aad6ab06803b3/klara.png "Product Avatar Image") Klara 4.6/5 (112) [ Compare Now ](https://www.g2.com/compare/klara-vs-updox) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c5259b74223c4b538406f5dd8fc4a1ad/ohmd.png "Product Avatar Image") OhMD 4.8/5 (170) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-updox) ##### Categories on G2 [ Patient Engagement ](https://www.g2.com/categories/patient-engagement)[ HIPAA Compliant Messaging ](https://www.g2.com/categories/hipaa-compliant-messaging)[ Telemedicine ](https://www.g2.com/categories/telemedicine) [ Patient Relationship Management (PRM) ](https://www.g2.com/categories/patient-relationship-management-prm) Show More ##### Explore More [ Best applicant tracking system for small businesses ](https://www.g2.com/discussions/what-s-the-best-applicant-tracking-system-ats-for-small-businesses)[ Which platform offers the fastest master data onboarding process? ](https://www.g2.com/discussions/which-platform-offers-the-fastest-master-data-onboarding-process)[ Leading sales training platforms for software firms ](https://www.g2.com/discussions/leading-sales-training-platforms-for-software-firms) [ Which is the most trusted enterprise mobility management by IT admins at financial services firms based on user reviews? ](https://www.g2.com/discussions/which-is-the-most-trusted-enterprise-mobility-management-by-it-admins-at-financial-services-firms-based-on-user-reviews)[ Best software to manage audits efficiently ](https://www.g2.com/discussions/what-s-the-best-software-to-manage-audits-efficiently)[ What's the best call center software for remote teams ](https://www.g2.com/discussions/what-s-the-best-call-center-software-for-remote-teams) Show More [ Best applicant tracking system for small businesses ](https://www.g2.com/discussions/what-s-the-best-applicant-tracking-system-ats-for-small-businesses)[ Which platform offers the fastest master data onboarding process? ](https://www.g2.com/discussions/which-platform-offers-the-fastest-master-data-onboarding-process)[ Leading sales training platforms for software firms ](https://www.g2.com/discussions/leading-sales-training-platforms-for-software-firms) [ Which is the most trusted enterprise mobility management by IT admins at financial services firms based on user reviews? ](https://www.g2.com/discussions/which-is-the-most-trusted-enterprise-mobility-management-by-it-admins-at-financial-services-firms-based-on-user-reviews)[ Best software to manage audits efficiently ](https://www.g2.com/discussions/what-s-the-best-software-to-manage-audits-efficiently)[ What's the best call center software for remote teams ](https://www.g2.com/discussions/what-s-the-best-call-center-software-for-remote-teams)