# Microsoft Teams vs Trillian Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in providing a seamless communication experience, particularly in emergency situations. Users appreciate its ability to facilitate quick communication across all levels of the company, making it a robust choice for organizations that prioritize real-time collaboration.
- **Users say** that Trillian stands out for its affordability and lightweight design, making it an attractive option for small businesses. With plans that are lower than many competitors, users find it easy to set up and use, which is particularly beneficial for teams with diverse device needs.
- **Reviewers mention** that Microsoft Teams offers excellent integration with other Microsoft 365 applications, enhancing productivity and teamwork. The ability to chat, meet, and share files all in one platform is a significant advantage for users looking for an all-in-one solution.
- **According to verified reviews** , Trillian is praised for its user-friendly interface and quick setup process. Users highlight that it helps them communicate with coworkers more efficiently, which is crucial for maintaining productivity in smaller teams.
- **G2 reviewers note** that while both platforms have similar star ratings, Microsoft Teams has a much larger user base and more recent reviews, indicating a higher level of ongoing user satisfaction and support. This can be a deciding factor for organizations looking for a well-supported tool.
- **Users express** that Trillian's strong performance in notifications and mobile application usability makes it a great choice for teams that need to stay connected on the go. This flexibility is often highlighted as a key feature that enhances daily communication.



| | Microsoft Teams | Trillian | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 19,112 | 123 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Small-Business (50.4% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | $3.33 1 User Per Month | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Ease of Use (845 reviews)
- Team Collaboration (813 reviews)

Cons:
- Slow Loading (403 reviews)
- Performance Issues (266 reviews)

### Trillian

Pros:
- Ease of Use (5 reviews)
- Communication (4 reviews)

Cons:
- Limited Features (3 reviews)
- Not User-Friendly (3 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | Trillian | 
|---|---|---|
  | **Meets Requirements** | 8.9 (14224 reviews) | 9.2 (113 reviews) | 
  | **Ease of Use** | 8.8 (14467 reviews) | 9.2 (113 reviews) | 
  | **Ease of Setup** | 9.1 (4808 reviews) | 9.2 (43 reviews) | 
  | **Ease of Admin** | 8.7 (2832 reviews) | 9.1 (35 reviews) | 
  | **Quality of Support** | 8.6 (11461 reviews) | 8.8 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2850 reviews) | 9.5 (30 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13503 reviews) | 6.7 (108 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### Trillian

#### Entry-Level Pricing

Plan: Individuals

Price: $3.33 1 User Per Month

Description: For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.

Key Features:
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser

[Browse all 3 editions](https://www.g2.com/products/trillian/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Trillian** | 7.6/10 | 7 |

#### Collaboration

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Modules** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Communication

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Security** | Not enough data | 7.7 (5 reviews) | 
| **Health Care Messages** | Not enough data | 8.1 (6 reviews) | 
| **Alarms** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | 8.3 (7 reviews) | 
| **Telephone** | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | 7.9 (7 reviews) | 

#### Patient Management

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Staff Scheduling** | Not enough data | Feature Not Available | 
| **Patient Retention** | Not enough data | Feature Not Available | 
| **CDI (Clinical Document Improvement)** | Not enough data | Feature Not Available | 

#### Operations

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Correspondance Variety** | Not enough data | Not enough data | 
| **Data Sharing** | Not enough data | Not enough data | 
| **Cross Platform Support** | Not enough data | 6.7 (5 reviews) | 
| **Routing** | Not enough data | Not enough data | 
| **Health Care IT Integration** | Not enough data | 7.3 (5 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Messaging Security** | Not enough data | 7.3 (5 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 10597 |
| **Trillian** | 8.5/10 | 53 |

#### Business Instant Messaging

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **File Sharing** | 8.9 (9031 reviews) | 8.3 (39 reviews) | 
| **Notifications** | 8.7 (9220 reviews) | 9.2 (48 reviews) | 
| **Search** | 8.4 (8521 reviews) | 8.0 (34 reviews) | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Audio Conferencing** | 9.0 (8492 reviews) | 8.1 (18 reviews) | 
| **Video Conferencing** | 9.0 (8478 reviews) | 8.3 (13 reviews) | 

#### Business Instant Messaging

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Mobile Application** | 8.8 (8216 reviews) | 9.3 (40 reviews) | 
| **Web Application** | 8.8 (8394 reviews) | 9.4 (39 reviews) | 
| **Integrations** | 8.7 (7400 reviews) | 7.7 (22 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Text Summarization** | 8.2 (1049 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **AI Powered Search** | 8.1 (1010 reviews) | Not enough data | 
| **Smart Notifications** | 8.4 (1007 reviews) | Not enough data | 
| **AI Powered Language Translation** | 8.0 (993 reviews) | Not enough data | 
| **Content Generation** | 8.1 (987 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Cross-system Integration** | 8.1 (600 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (582 reviews) | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Trillian** | 9.7/10 | 10 |

#### Platform

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.6 (8 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.6 (9 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.8 (8 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.8 (8 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.6 (9 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.8/10 | 10494 |
| **Trillian** | N/A | N/A |

#### Collaboration Tools

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Screen Sharing** | 9.0 (8175 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 9.1 (5776 reviews) ✓ Verified | Not enough data | 
| **Whiteboarding** | Feature Not Available | Not enough data | 
| **Live Chat** | 9.2 (6448 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | Feature Not Available | Not enough data | 

#### Meeting Coordination

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Scheduling** | 9.0 (7877 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.9 (7064 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.8 (7219 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.9 (5708 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Mobile** | 8.8 (7348 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 8.7 (5339 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 9.1 (6013 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (718 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (724 reviews) | Not enough data | 
| **Decision Making** | 7.9 (682 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 216 |
| **Trillian** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Action Item extraction** | 8.6 (124 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (136 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (136 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Team-based Access** | 8.7 (134 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Multi-Language and Accent Support** | 8.3 (123 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Integrations** | 8.4 (132 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Access Control** | 8.8 (123 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Semantic Search** | 8.2 (112 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | Trillian | 
|---|---|---|
| **Speaker Recognition** | 8.7 (131 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)

**Unique to Microsoft Teams (2):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Trillian (2):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | Trillian | 
|---|---|---|
| **Small-Business** | 22.0% | 50.4% | 
| **Mid-Market** | 38.5% | 40.5% | 
| **Enterprise** | 39.5% | 9.1% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### Trillian

- **Computer Software:** 9.9%
- **Information Technology and Services:** 9.1%
- **Higher Education:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Accounting:** 4.1%
- **Mental Health Care:** 4.1%
- **Education Management:** 3.3%
- **Executive Office:** 3.3%
- **Telecommunications:** 3.3%
- **Staffing and Recruiting:** 3.3%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39117 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18903 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12692 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (496 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (266 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17109 reviews)

### Alternatives to Trillian

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39117 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (577 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18903 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### Trillian

- Title: [They are effective and professional](https://www.g2.com/discussions/they-are-effective-and-professional) — 2 comments, 2 upvotes
  > **Top comment:** "We can easily use this app"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-trillian)