Compare Microsoft Teams and Trillian 
At a Glance
Market Segments
Enterprise (39.8% of reviews)
Small-Business (48.7% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$3.33 1 User Per Month
Microsoft Teams
Star Rating
(18,303)4.4 out of 5
Market Segments
Enterprise (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsTrillian
Star Rating
(121)4.4 out of 5
Market Segments
Small-Business (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive suite of collaboration tools, making it a favorite for organizations juggling multiple projects. Users appreciate its ability to combine chat, video meetings, and file sharing all in one platform, which has been described as a "game-changer" for staying organized and connected.
- Users say that Trillian offers a user-friendly experience, particularly highlighting its ease of use and intuitive interface. Many find it simple to send instant messages and share files between teams, with one user noting the ability to modify emojis as a fun and engaging feature.
- Reviewers mention that Microsoft Teams shines in its accessibility across devices, allowing seamless communication whether on desktop or mobile. The integration of features like group chat, notifications, and screen sharing has been praised for enhancing team collaboration, especially in remote work settings.
- According to verified reviews, Trillian stands out for its strong security features, which users feel are essential for business communication. This focus on security, combined with its straightforward file-sharing capabilities, makes it a solid choice for small businesses looking for a reliable messaging tool.
- G2 reviewers highlight that while Trillian has a strong ease of setup and administration, Microsoft Teams offers a more robust set of features that cater to larger enterprises. Users appreciate the ability to attach Excel spreadsheets as tabs, which enhances productivity and collaboration within teams.
- Users express that while both platforms have similar star ratings, the sheer volume of recent positive feedback for Microsoft Teams indicates a more active and satisfied user base. With over 16,000 reviews, Teams appears to be a more trusted choice for organizations seeking a well-supported and feature-rich communication tool.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Microsoft Teams
No trial information availableTrillian
Free Trial is available
Ratings
Meets Requirements
8.9
13,579
9.3
112
Ease of Use
8.8
13,800
9.2
112
Ease of Setup
9.0
4,206
9.2
42
Ease of Admin
8.6
2,317
9.1
35
Quality of Support
8.6
10,959
8.9
81
Has the product been a good partner in doing business?
8.8
2,302
9.5
30
Product Direction (% positive)
8.6
12,965
6.8
107
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
8.9
8867
8.4
39
8.7
9092
9.2
49
8.4
8421
8.1
36
Business Instant Messaging
9.0
8373
8.3
20
8.9
8334
8.6
15
Business Instant Messaging
8.8
8094
9.3
42
8.8
8305
9.4
39
8.7
7312
7.8
22
Generative AI - Business Instant Messaging
8.2
1002
Not enough data
AI - Business Instant Messaging
8.0
978
Not enough data
8.3
971
Not enough data
8.0
963
Not enough data
8.0
960
Not enough data
Agentic AI - Business Instant Messaging
8.0
570
Not enough data
8.0
559
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Collaboration Tools
9.0
7965
|
Verified
Not enough data
9.1
5653
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
6050
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7575
|
Verified
Not enough data
8.9
6921
|
Verified
Not enough data
8.8
7131
|
Verified
Not enough data
8.9
5606
|
Verified
Not enough data
Software Type
8.8
7225
|
Verified
Not enough data
8.7
5265
|
Verified
Not enough data
9.1
5864
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
671
Not enough data
7.9
670
Not enough data
7.8
649
Not enough data
Action Item Detection - AI Note-taking Software
8.5
111
Not enough data
8.8
120
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
117
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
113
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
106
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
112
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
108
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
112
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Trillian are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.8%
Computer Software
10.0%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Accounting
4.2%
Other
65.0%
Discussions
What is the use of Microsoft teams?
19 Comments
DB
Collaboration Read more
What software do you need for Microsoft teams?
18 Comments
DK
To use Microsoft Teams effectively, you typically need the following software and components:
Microsoft Teams Application: You can download and install...Read more
What are Microsoft teams features?
12 Comments
NS
most used features in my work place
text based chat
video calling
team meetingsRead more
Trillian has no more discussions with answers
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