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# Microsoft Teams vs Trillian Comparison - What are their main differences?

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Microsoft TeamsTrillian[+ Add Product](#)

Reviews

**Microsoft Teams** [

4.4/5(19,366)

](https://www.g2.com/products/microsoft-teams/reviews#reviews)

**Trillian** [

4.4/5(123)

](https://www.g2.com/products/trillian/reviews#reviews)

Pricing

**Microsoft Teams**
 **$4.80** 1 User Per Month · Teams Essentials

**Trillian**
Free Trial

**$3.33** 1 User Per Month · Individuals

**Pricing Insights**
from reviews

Time to Implement

**Microsoft Teams**
2 months

Based on 730 responses

**Trillian**
\<1 monthFaster

Based on 8 responses

Return on Investment

**Microsoft Teams**
10 months

Based on 685 responses

**Trillian**
9 months1 month sooner

Based on 8 responses

Perceived Cost

**Microsoft Teams**
$$$$$

**Trillian**
$$$$$

Average Discount

**Microsoft Teams**
11%

**Trillian**
Not enough reviews yet

Pros & Cons

**Microsoft Teams**
[
Ease of Use (845)
](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1621647&qs=pros-and-cons#reviews)[
Team Collaboration (813)
](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1622401&qs=pros-and-cons#reviews)[
Slow Loading (403)
](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1622571&qs=pros-and-cons#reviews)[
Performance Issues (266)
](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1623941&qs=pros-and-cons#reviews)

**Trillian**
[
Ease of Use (5)
](https://www.g2.com/products/trillian/reviews?filters%5Bsentiment_snippet%5D=1061570&qs=pros-and-cons#reviews)[
Communication (4)
](https://www.g2.com/products/trillian/reviews?filters%5Bsentiment_snippet%5D=1061692&qs=pros-and-cons#reviews)[
Limited Features (3)
](https://www.g2.com/products/trillian/reviews?filters%5Bsentiment_snippet%5D=1989141&qs=pros-and-cons#reviews)[
Not User-Friendly (3)
](https://www.g2.com/products/trillian/reviews?filters%5Bsentiment_snippet%5D=1989113&qs=pros-and-cons#reviews)

Integrations

**Microsoft Teams**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a2eae3b0cac5adb17faeb1bb38c0e821/absentify.png "Product Avatar Image")

absentify

](https://www.g2.com/products/absentify/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image")

ActiveDirectory Domain...

](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d135d7a5affcbdc7f1afa698558c46a/adfs-server-windows-2019.jpg "Product Avatar Image")

ADFS Server Windows 2019

](https://www.g2.com/products/adfs-server-windows-2019/reviews)[
View all
](https://www.g2.com/products/microsoft-teams/integrations)

**Trillian**
Not enough data

Screenshots

**Microsoft Teams**
No screenshot available

**Trillian**
 ![Trillian screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/110644/trillian-1.png)

Ratings

Meets Requirements

**Microsoft Teams**

9.0

9.014,388

**Trillian**

9.2

9.2113

Ease of Use

**Microsoft Teams**

8.8

8.814,651

**Trillian**

9.2

9.2113

Ease of Setup

**Microsoft Teams**

9.1

9.14,994

**Trillian**

9.2

9.245

Ease of Admin

**Microsoft Teams**

8.7

8.72,891

**Trillian**

9.2

9.236

Quality of Support

**Microsoft Teams**

8.6

8.611,614

**Trillian**

8.8

8.882

Has the product been a good partner in doing business?

**Microsoft Teams**

8.9

8.92,911

**Trillian**

9.5

9.531

Product Direction (% positive)

**Microsoft Teams**

8.6

8.613,645

**Trillian**

6.7

6.7108

Features

Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.9

10,689

8.4

54

Business Instant Messaging

File Sharing

8.9(won by 0.6)

9079

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

38

Notifications

8.7

9260

9.2(won by 0.5)

47

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Search

8.4(won by 0.4)

8551

8.0

33

Screen Sharing

10.0(won by default)

24

Not enough data

Alerts/Notifications

8.8(won by default)

16

Not enough data

Business Instant Messaging 

Audio Conferencing

9.0(won by 0.9)

8533

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

18

Video Conferencing

9.0(won by 0.8)

8528

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

12

Two-Way Audio & Video

9.8(won by default)

16

Not enough data

Conferencing

10.0(won by default)

18

Not enough data

Business Instant Messaging

Mobile Application

8.9

8251

9.3(won by 0.4)

39

Web Application

8.8

8419

9.4(won by 0.6)

38

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integrations

8.7(won by 1.0)

7427

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

22

Active Directory Integration

10.0(won by default)

6

Not enough data

Generative AI - Business Instant Messaging

Text Summarization

8.2(won by default)

1067

Not enough data

AI - Business Instant Messaging

AI Powered Search

8.1(won by default)

1021

Not enough data

Smart Notifications

8.4(won by default)

1018

Not enough data

AI Powered Language Translation

8.0(won by default)

1001

Not enough data

Content Generation

8.1(won by default)

995

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Business Instant Messaging

Cross-system Integration

8.1(won by default)

611

Not enough data

Natural Language Interaction

8.1(won by default)

593

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Group Messaging

9.2(won by default)

6

Not enough data

Read Receipts

9.7(won by default)

6

Not enough data

@mentions

9.4(won by default)

6

Not enough data

One-to-One Messaging

10.0(won by default)

5

Not enough data

Bulk Send

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Message Recall

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

Clinical Communication and Collaboration[Hide 19 FeaturesShow 19 Features](javascript:void(0);)

Not enough data

7.6

8

Collaboration

Modules

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Communication

Security

Not enough data

7.7(won by default)

5

Health Care Messages

Not enough data

8.1(won by default)

6

Messaging

Not enough data

8.3(won by default)

7

Notifications

Not enough data

8.1(won by default)

8

Alarms

Not enough data

Not enough data

Telephone

Not enough data

Feature Not Available

Patient Management

Staff Scheduling

Not enough data

Feature Not Available

Patient Retention

Not enough data

Feature Not Available

CDI (Clinical Document Improvement)

Not enough data

Feature Not Available

Operations

Cross Platform Support

Not enough data

6.7(won by default)

5

Health Care IT Integration

Not enough data

7.3(won by default)

5

Messaging Security

Not enough data

7.3(won by default)

5

Correspondance Variety

Not enough data

Not enough data

Data Sharing

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Analytics and Reporting

Not enough data

Not enough data

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

9.7

10

Platform

User Authorization - HIPAA Compliant Messaging

Not enough data

9.8(won by default)

9

Compliant Texting - HIPAA Compliant Messaging

Not enough data

9.8(won by default)

9

Clinical Communication - HIPAA Compliance

Not enough data

9.6(won by default)

8

HIPAA Compliance - HIPAA Compliant Messaging

Not enough data

9.6(won by default)

9

Operating Systems - HIPAA Compliant Messaging

Not enough data

9.8(won by default)

8

Message Lifespan - HIPAA Compliant Messaging

Not enough data

9.8(won by default)

8

Workflow Enhancement - HIPAA Compliant Messaging

Not enough data

9.6(won by default)

9

Compliant Emailing - HIPAA Compliant Messaging

Not enough data

Feature Not Available

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);)

9.1

10,724

Not enough data

Collaboration Tools

Screen Sharing

9.0(won by default)

8229

|

Verified

Not enough data

Presentations

9.1(won by default)

5806

|

Verified

Not enough data

Real-Time Chat

9.3(won by default)

6556

|

Verified

Not enough data

File Sharing

9.4(won by default)

39

Not enough data

Private Chat

9.7(won by default)

17

Not enough data

Real-Time Chat

9.6(won by default)

35

Not enough data

Whiteboarding

Feature Not Available

Not enough data

Hand Raising

Feature Not Available

Not enough data

Meeting Coordination

Scheduling

9.0(won by default)

7942

|

Verified

Not enough data

Video Call Recording

8.9(won by default)

7103

|

Verified

Not enough data

Participant Permissions

8.8(won by default)

7234

|

Verified

Not enough data

One-Click Join

8.9(won by default)

5725

|

Verified

Not enough data

Video Streaming

10.0(won by default)

7

Not enough data

On-Demand Recording

9.8(won by default)

8

Not enough data

Call Recording

9.3(won by default)

7

Not enough data

Call Recording

8.6(won by default)

6

Not enough data

Event Scheduling

7.6(won by default)

7

Not enough data

Software Type

Mobile

8.8(won by default)

7372

|

Verified

Not enough data

Browser Application

8.7(won by default)

5360

|

Verified

Not enough data

Desktop Application

9.1(won by default)

6042

|

Verified

Not enough data

Agentic AI - Video Conferencing

Autonomous Task Execution

7.9(won by default)

730

Not enough data

Proactive Assistance

7.9(won by default)

735

Not enough data

Decision Making

7.9(won by default)

691

Not enough data

Additional Functionality

AI/Machine Learning

9.8(won by default)

7

Not enough data

Collaboration Tools

9.8(won by default)

47

Not enough data

Single Sign On

6.7(won by default)

5

Not enough data

Calendar Management

9.3(won by default)

9

Not enough data

Transcripts/Chat History

8.1(won by default)

15

Not enough data

Data Security

9.7(won by default)

6

Not enough data

Document Storage

10.0(won by default)

7

Not enough data

Document Management

9.2(won by default)

6

Not enough data

Alerts/Notifications

6.0(won by default)

28

Not enough data

Two-Way Audio & Video

9.2(won by default)

8

Not enough data

Conferencing

10.0(won by default)

9

Not enough data

Third-Party Integrations

9.6(won by default)

26

Not enough data

Generative AI

10.0(won by default)

9

Not enough data

Chat/Messaging

9.5(won by default)

37

Not enough data

Meeting Management

10.0(won by default)

8

Not enough data

Mobile Access

10.0(won by default)

6

Not enough data

Video Conferencing

9.6(won by default)

31

Not enough data

AI Copilot

9.9(won by default)

12

Not enough data

Remote Access/Control

9.0(won by default)

5

Not enough data

Microsoft Outlook Integration

10.0(won by default)

8

Not enough data

Automatic Transcription

9.0(won by default)

7

Not enough data

Two Way Audio & Video

8.9(won by default)

6

Not enough data

HD Audio/Video

10.0(won by default)

5

Not enough data

Video Support

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Breakout Rooms

Not enough data

Not enough data

API

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Presentation Streaming

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

User Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto Framing

Not enough data

Not enough data

On-Demand Webcasting

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Host Controls

Not enough data

Not enough data

AI Note-Taking Software[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

8.6

232

Not enough data

Action Item Detection - AI Note-taking Software

Action Item extraction

8.6(won by default)

126

Not enough data

Summary Generation

8.9(won by default)

141

Not enough data

Automatic Transcription - AI Note-taking Software

Speech-to-text Transcription

8.8(won by default)

141

Not enough data

Collaboration & Sharing - AI Note-taking Software

Team-based Access

8.8(won by default)

141

Not enough data

Language & Accent Support - AI Note-taking Software

Multi-Language and Accent Support

8.3(won by default)

126

Not enough data

Multi-Platform Integration - AI Note-taking Software

Integrations

8.5(won by default)

136

Not enough data

Privacy & Security Controls - AI Note-taking Software

Access Control

8.8(won by default)

127

Not enough data

Searchable Note Archives - AI Note-taking Software

Semantic Search

8.2(won by default)

115

Not enough data

Speaker Identification - AI Note-taking Software

Speaker Recognition

8.8(won by default)

136

Not enough data

Show 2 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews)

Microsoft Teams

Small-Business(50 or fewer emp.)

22.1%

Mid-Market(51-1000 emp.)

38.4%

Enterprise(\> 1000 emp.)

39.5%

[![Trillian](https://images.g2crowd.com/uploads/product/hd_favicon/1533825556/trillian.svg "Trillian")](https://www.g2.com/products/trillian/reviews)

Trillian

Small-Business(50 or fewer emp.)

51.2%

Mid-Market(51-1000 emp.)

39.7%

Enterprise(\> 1000 emp.)

9.1%

Small-Business

(50 or fewer emp.)

22.1%

51.2%

Mid-Market

(51-1000 emp.)

38.4%

39.7%

Enterprise

(\> 1000 emp.)

39.5%

9.1%

Reviewers' Industry

[![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews)
Microsoft Teams

Information Technology and Services

17.2%

Computer Software

9.3%

Financial Services

3.7%

Education Management

3.5%

Marketing and Advertising

3.4%

Other

62.9%

[![Trillian](https://images.g2crowd.com/uploads/product/hd_favicon/1533825556/trillian.svg "Trillian")](https://www.g2.com/products/trillian/reviews)
Trillian

Computer Software

9.9%

Information Technology and Services

9.1%

Higher Education

5.0%

Hospital & Health Care

5.0%

Accounting

4.1%

Other

66.9%

FAQs

## Microsoft Teams vs Trillian FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Trillian vs Microsoft Teams?

Microsoft Teams stands out for its deep collaboration features and integrations, while Trillian is favored for its lightweight, secure messaging and ease of use.

| | [Trillian](https://www.g2.com/products/trillian/reviews) | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (123 reviews) | 4.4/5 (19,268 reviews) |
| Largest Segment | Small-Business | Enterprise |
| Ease of Setup score | 9.2 | 9.1 |
| Quality of Support score | 8.8 | 8.6 |
| Top Reviewer-Cited Strength | Ease of Use (5 all-time mentions) | Team Collaboration (896 all-time mentions) |

### How do the pricing models of Trillian and Microsoft Teams compare?

Trillian is rated as the stronger value on price and cost satisfaction, with a higher reviewer score than Microsoft Teams.

- **Trillian:** Reviewers highlight Trillian as "cheap and lightweight," with business tier plans described as lower cost than competitors and praised for keeping team costs down.
- **Microsoft Teams:** Reviewers note that Teams is often bundled with Microsoft 365 licenses, replacing paid tools at no extra cost for those already in the Microsoft ecosystem, but some mention the price can be expensive year over year.
- **Switching reasons:** Several reviewers mention switching to Trillian for its affordability and HIPAA compliance compared to more expensive solutions.

### What are the best alternatives to Trillian and Microsoft Teams?

The top three alternatives to Trillian and Microsoft Teams are Zoom Workplace, Slack, and Google Workspace.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Trillian](https://www.g2.com/products/trillian/reviews) | 4.4/5 (123 reviews) | Small-Business | Reviewers highlight low cost and free tier | Ease of Use |
| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,268 reviews) | Enterprise | Often bundled with Microsoft 365, seen as good value for existing customers | Team Collaboration |
| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | — | Video Conferencing |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,281 reviews) | Mid-Market | — | Workflow Integrations |
| [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,171 reviews) | Small-Business | — | Collaboration Tools |

### Which Business Instant Messaging features should I prioritize when comparing Trillian and Microsoft Teams?

Buyers comparing Trillian and Microsoft Teams should prioritize Messaging, Integrations, Security, Collaboration, and Ease of Use.

- **Messaging:** Messaging is the most frequently mentioned feature in reviews for both products, with Trillian praised for quick, secure communication and Microsoft Teams for robust chat and collaboration.
- **Integrations:** Microsoft Teams is cited in 489 reviews for Microsoft 365 integration, 90 for Jira, and 56 for Trello; Trillian reviewers note limited integration support.
- **Security:** Trillian is highlighted for HIPAA compliance and security in 4 all-time mentions; Microsoft Teams is noted for secure document sharing and compliance in recent reviews.
- **Collaboration:** Microsoft Teams has 896 all-time mentions for team collaboration, while Trillian is cited for team collaboration in 3 all-time mentions.
- **Ease of Use:** Trillian scores 9.2 and Microsoft Teams 8.8 on Ease of Use, with 5 and 845 all-time mentions respectively.

### What are the pros and cons of Trillian vs Microsoft Teams?

Trillian's headline strength is ease of use and lightweight secure messaging, while Microsoft Teams excels in team collaboration and integrations.

- **Trillian strengths:** Ease of use (5 all-time mentions), security (4), reliability (3), cross-platform access, and affordability.
- **Trillian trade-offs:** Limited features (3), outdated interface, and weak integration ecosystem.
- **Microsoft Teams strengths:** Team collaboration (896 all-time mentions), ease of use (845), file sharing (591), video quality (316), and deep Microsoft 365 integration (489).
- **Microsoft Teams trade-offs:** Performance issues (299), connectivity issues (224), resource-intensive app, and notification overload.

### Is Trillian or Microsoft Teams better for small businesses?

Trillian is the better fit for small businesses, as it is most popular in the Small-Business segment and praised for affordability and ease of use.

- **Trillian:** Largest segment is Small-Business; reviewers highlight its low cost, simple setup, and HIPAA compliance as ideal for small teams.
- **Microsoft Teams:** Largest segment is Enterprise; reviewers in small businesses appreciate its collaboration features but note it is more complex and resource-intensive.

### Which Business Instant Messaging platform has better integrations?

Microsoft Teams is favored by reviewers for integrations, especially with Microsoft 365 and third-party tools.

- **Trillian:** Reviewers note limited integration support and mention integration delays and difficulties.
- **Microsoft Teams:** Microsoft 365 integration is cited in 489 reviews, Jira in 90, and Trello in 56, making it a top choice for organizations needing broad integration capabilities.

### How do Trillian and Microsoft Teams compare on customer support?

Trillian and Microsoft Teams are rated in close parity on Quality of Support, with scores of 8.8 and 8.6 respectively, below the materiality threshold for a clear winner.

- **Trillian:** Reviewers describe support as responsive and helpful, with several citing quick responses and consistent assistance.
- **Microsoft Teams:** Reviewers mention reliable support, especially for Microsoft 365 customers, though some note slower responses for complex issues.

### Which is easier to implement, Trillian or Microsoft Teams?

Trillian and Microsoft Teams are rated in close parity on Ease of Setup, with scores of 9.2 and 9.1 respectively, indicating both are easy to implement.

- **Trillian:** Reviewers consistently describe setup as straightforward and quick, with scores of 6 or 7 out of 7 in recent reviews.
- **Microsoft Teams:** Reviewers highlight easy onboarding, especially for organizations already using Microsoft 365, and note that documentation and self-serve rollout are strong points.

### Which product has better Messaging?

Microsoft Teams is the stronger product for Messaging, with higher all-time mention counts and broader feature coverage.

- **Trillian:** Messaging is praised for quick, secure communication, with 4 all-time mentions for security and 5 for ease of use; Ease of Use score is 9.2.
- **Microsoft Teams:** Messaging is cited in 845 all-time mentions for ease of use, 896 for team collaboration, and 591 for file sharing; Ease of Use score is 8.8.

Alternatives

**Microsoft Teams Alternatives**

 ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")

[
Zoom Workplace
](/products/zoom-workplace/reviews)

 ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace")

[
Google Workspace
](/products/google-workspace/reviews)

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")

[
Webex Suite
](/products/cisco-webex-suite/reviews)

**Trillian Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

[
Rocket.Chat
](/products/rocket-chat/reviews)

 ![TigerConnect Clinical Collaboration Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "TigerConnect Clinical Collaboration Platform")

[
TigerConnect Clinical...
](/products/tigerconnect-clinical-collaboration-platform/reviews)

 ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox")

[
Paubox
](/products/paubox/reviews)