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Compare Microsoft Teams and Trillian 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$3.33 1 User Per Month
Microsoft Teams
Star Rating
(17,419)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Trillian excels in its mobile application, receiving a score of 9.3, which reviewers mention makes it highly accessible for on-the-go communication. In contrast, Microsoft Teams, while still strong at 8.8, does not match the same level of mobile usability.
- Reviewers mention that Trillian's file sharing capabilities score 8.3, which some users find less robust compared to Microsoft Teams' higher score of 8.9. Users on G2 appreciate Teams' seamless integration with other Microsoft Office applications for file sharing.
- G2 users highlight Trillian's superior notifications system, scoring 9.4, which they say helps them stay updated without overwhelming them. Microsoft Teams, with a score of 8.7, is noted for its notifications but lacks the same level of customization that Trillian offers.
- Users say that Trillian's ease of setup is a standout feature, scoring 9.3, which many find user-friendly and straightforward. In comparison, Microsoft Teams, with a score of 8.9, is perceived as slightly more complex to set up, especially for new users.
- Reviewers mention that Microsoft Teams shines in its audio conferencing capabilities, scoring 9.0, which users find reliable for large meetings. Trillian, with a score of 8.7, is seen as less effective in this area, particularly for larger group calls.
- Users on G2 report that Trillian's overall product direction is rated lower at 6.7, indicating some concerns about future updates and features. In contrast, Microsoft Teams has a more favorable score of 8.5, suggesting a more positive outlook on its development and feature enhancements.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Microsoft Teams
No trial information availableTrillian
Free Trial is available
Ratings
Meets Requirements
8.9
12,950
9.3
111
Ease of Use
8.8
13,117
9.2
111
Ease of Setup
9.0
3,572
9.3
41
Ease of Admin
8.6
2,011
9.1
35
Quality of Support
8.6
10,416
8.9
80
Has the product been a good partner in doing business?
8.8
1,983
9.5
30
Product Direction (% positive)
8.6
12,380
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
8.9
8685
8.4
38
8.7
8954
9.2
48
8.4
8342
8.0
35
Business Instant Messaging
9.0
8246
8.3
20
8.9
8182
8.5
14
Business Instant Messaging
8.8
8003
9.3
41
8.8
8231
9.4
38
8.7
7194
7.8
22
Generative AI - Business Instant Messaging
8.2
966
Not enough data
AI - Business Instant Messaging
8.0
952
Not enough data
8.3
950
Not enough data
7.9
941
Not enough data
8.0
940
Not enough data
Agentic AI - Business Instant Messaging
7.9
541
Not enough data
8.0
539
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Collaboration Tools
9.0
7764
|
Verified
Not enough data
9.1
5544
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5708
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7314
|
Verified
Not enough data
8.9
6790
|
Verified
Not enough data
8.8
7047
|
Verified
Not enough data
8.9
5513
|
Verified
Not enough data
Software Type
8.8
7108
|
Verified
Not enough data
8.7
5209
|
Verified
Not enough data
9.1
5743
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
630
Not enough data
7.8
627
Not enough data
7.8
620
Not enough data
Action Item Detection - AI Note-taking Software
8.4
102
Not enough data
8.6
104
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
103
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
102
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
101
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
101
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
99
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
97
Not enough data
Speaker Identification - AI Note-taking Software
8.5
101
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Trillian are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Trillian has no more discussions with answers
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