2026 Best Software Awards are here!See the list
Compare Microsoft Teams and Trillian 
Featured Products
At a Glance
Market Segments
Enterprise (40.2% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$3.33 1 User Per Month
Microsoft Teams
Star Rating
(17,828)4.4 out of 5
Market Segments
Enterprise (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in integrating various communication tools, making it a go-to choice for teams looking for a seamless experience. Users appreciate how it combines chat, video meetings, and file sharing into one platform, which enhances organization and reduces the need for multiple applications.
- Users say that Trillian stands out for its user-friendly interface and customization options, particularly highlighting the ability to modify emojis. This feature adds a personal touch to communication, making it enjoyable for users who value customization in their messaging experience.
- Reviewers mention that Microsoft Teams offers robust scheduling capabilities, allowing users to easily set up meetings and calls with clients. This functionality is particularly beneficial for businesses that rely on frequent communication and collaboration, streamlining the process significantly.
- According to verified reviews, Trillian is praised for its strong security features and ease of file sharing between teams. Users feel confident in using the platform for sensitive communications, which is a critical aspect for businesses prioritizing data security.
- G2 reviewers highlight that while both platforms have similar star ratings, Microsoft Teams has a significantly larger user base and more recent reviews, indicating a higher level of ongoing user satisfaction and engagement. This suggests that Teams may be more reliable for long-term use.
- Users express that Trillian's ease of setup and administration is a major advantage, with many finding the onboarding process straightforward. This can be particularly appealing for small businesses or teams that may not have extensive IT resources to manage complex software implementations.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Microsoft Teams
No trial information availableTrillian
Free Trial is available
Ratings
Meets Requirements
8.9
13,238
9.3
111
Ease of Use
8.8
13,426
9.2
111
Ease of Setup
9.0
3,866
9.3
41
Ease of Admin
8.6
2,103
9.1
35
Quality of Support
8.6
10,672
8.9
80
Has the product been a good partner in doing business?
8.8
2,077
9.5
30
Product Direction (% positive)
8.6
12,666
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
8.9
8794
8.4
38
8.7
9037
9.2
48
8.4
8391
8.0
35
Business Instant Messaging
9.0
8327
8.3
20
8.9
8271
8.5
14
Business Instant Messaging
8.8
8058
9.3
41
8.8
8278
9.4
38
8.7
7281
7.8
22
Generative AI - Business Instant Messaging
8.2
997
Not enough data
AI - Business Instant Messaging
8.0
972
Not enough data
8.3
969
Not enough data
8.0
963
Not enough data
8.0
961
Not enough data
Agentic AI - Business Instant Messaging
8.0
566
Not enough data
8.0
560
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Collaboration Tools
9.0
7863
|
Verified
Not enough data
9.1
5605
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5850
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7436
|
Verified
Not enough data
8.9
6862
|
Verified
Not enough data
8.8
7099
|
Verified
Not enough data
8.9
5571
|
Verified
Not enough data
Software Type
8.8
7173
|
Verified
Not enough data
8.7
5247
|
Verified
Not enough data
9.1
5803
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
660
Not enough data
7.9
653
Not enough data
7.8
647
Not enough data
Action Item Detection - AI Note-taking Software
8.5
108
Not enough data
8.7
115
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
113
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
109
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
106
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
106
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
109
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Trillian are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Trillian has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
